Customer satisfaction jobs in Niagara Falls, New YorkCreate job alerts

Job Description As a Licensed Insurance Agent specializing in sales, you will be at the forefront of building and maintaining client relationships. Your role will involve not only leveraging your sales acumen to drive business growth but also providing outstanding service to ensure client satisfaction and retention. Responsibilities: 1. Sales: • Proactively identify and pursue new business opportunities through effective sales techniques., • Educate clients on available insurance products, tailoring solutions to meet their specific needs., • Achieve and exceed sales targets while maintaining high standards of ethical conduct. 2. Client Service: • Serve as the primary point of contact for clients, addressing inquiries, providing policy information, and resolving issues promptly., • Conduct regular policy reviews to ensure clients have adequate coverage and identify upselling opportunities., • Foster long-term relationships by delivering excellent customer service and maintaining a client-centric approach. 3. Cross-Selling and Upselling: • Identify opportunities to cross-sell and upsell additional insurance products to existing clients., • Collaborate with the team to explore innovative ways to enhance the overall client experience. 4. Market Knowledge: • Current and valid insurance broker license., • Proven track record in insurance sales, with a focus on achieving and surpassing targets., • Excellent communication and interpersonal skills., • Strong customer service orientation with the ability to build and maintain client relationships., • Detail-oriented with solid organizational and time-management skills. Pay: Hourly plus commission and bonus opportunities Benefits: • Health insurance, • Bonus opportunities

Job Description Are you motivated by an unlimited earnings potential? Are you looking for a career where you can earn Bonuses, UNLIMITED Commission, with a base? Are you looking for a career opportunity? Come join our growing team! Who are we: We are a Fast 55 Award Winning, industry leading pharmaceutical distributor. We supply the generic pharmaceutical needs of Pharmacies, and Healthcare providers across the United States. We have a culture that believes we are better together. What You'll Get: • If on target with expectations, which includes Base + UNLIMITED Commission + Monthly Bonuses + Monthly Team Bonuses, First Year earnings $50,000 - $60,000, • $1000 Sign On Bonus, • Leads / Prospects given, • Career Advancement opportunities, • Paid Training + Ongoing Key Learning and Mentoring Sessions, • Flexible PTO, & Paid Holidays, • 401(k) + Company Match, • Health Care Flexible Spending Account, • Medical, Vision, Dental, • Paid Short-Term & Long-Term Disability, • Paid Life Insurance with additional purchase options, • Paid Employee Assistance Programs, • Employee Referral Bonus What You'll Need: • Persistent, enthusiastic, and assertive sales mindset, focused on developing new business and maximizing opportunities to achieve sales results., • Strong relationship building skills & a determination to achieve goals., • Motivation by UNLIMITED Commission + Bonuses., • 1+ year(s) Sales experience required., • Telesales experience a plus., • Pharmaceutical Sales experience a plus., • Excellent Interpersonal skills including communication, written and verbal used in a Telesales environment., • Associates Degree or equivalent experience preferred. What you'll be doing: • Developing new sales areas, through outbound & inbound calls, referrals, and emails to Pharmacies nationwide., • Building relationships that will increase account penetration, revenue growth and customer satisfaction., • Achieve new account acquisition, account expansion, and account retention, while facilitating Customer orders and requests., • Focusing on account retention, and strong customer management., • Executing new business opportunities on behalf of the Company., • Achieve assigned monthly sales and customer objectives, while negotiating and collaborating with customers to achieve mutually beneficial outcomes. Schedule & Location: • Monday - Friday 11:00am - 7:00pm, • Niagara Falls, NY KeySource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Monday - Friday 11am - 7pm

Job Description Are you E.P.I.C?! Do you display Empathy, Passion, Integrity, and Commitment? If YES, join us at Health System Services where we are passionate about healthcare and provide seamless services to our clients and colleagues. As a leader in providing durable medical equipment solutions, we ensure patients receive high-quality, reliable medical devices to enhance their care and mobility. We are looking for a Medical Equipment Technician to join our growing team. This role is perfect for someone who is mechanically inclined, detail-oriented, and eager to learn technical aspects of medical equipment operations. About the Position: Medical Equipment Maintenance & Repair: • Perform routine inspections, preventative maintenance, and repairs on durable medical equipment per manufacturer specifications., • Diagnose and resolve mechanical and electronic malfunctions to ensure optimal functionality., • Approve repair orders, develop quotes, and ensure billing is completed for all maintenance performed., • Maintain and update preventive maintenance schedules and logs for company-owned and contracted facilities., • Track and manage repair parts, providing status updates in coordination with purchasing., • Oversee and document equipment maintenance using E-Maintenance systems., • Organize and maintain storerooms at serviced facilities and ensure cleanliness of delivery equipment (totes, dollies, etc.)., • Assist with inventory management, including counting and ordering supplies., • Educate patients on the safe and effective use of home medical equipment., • Provide backup support with medical equipment deliveries, setup, and patient instructions as needed., • Follow all company policies, manufacturer guidelines, and regulatory requirements., • Maintain a clean, organized, and safe work environment., • Adhere to all safety protocols while handling and transporting medical equipment., • Perform additional duties as needed to support company goals and uphold core values. Qualifications for Success: • High School Diploma or GED required., • Associate’s degree in Biomedical Equipment Technology, Engineering Studies, or related field preferred., • Valid New York State driver’s license & must be 21 years of age to meet the coverage requirements of the company’s auto insurance., • 3-5 years’ experience as a medical equipment repair/maintenance technician, electronics technician, or related., • Ability to read and interpret technical manuals, safety guidelines, and maintenance procedures., • Strong problem-solving skills and ability to work with limited standardization., • Basic math skills, including the ability to calculate percentages, discounts, and interest., • Experience with word processing, web-based mapping, and delivery tracking software., • Strong attention to detail and ability to multitask in a fast-paced environment., • Must possess a clean driving record. What You Get - Benefits That Go Beyond the Basics: Comprehensive Health Coverage • Short Term Disability (optional) and Company-Paid Long-Term Disability, • Join an organization that values giving back through community programs Compensation • $22.00 - $26.00 per hour dependent on experience Shift • Monday - Friday, 8:30am - 5:00pm Location • Wheatfield, NY

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (1230pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDescription: voco the Cadence Niagara Falls USA Pay Rate: $20-23/hour All Candidates Must Have: • Strong critical thinking skills, • Aggressive hospitality and a guest-first attitude, • A professional and hygienic demeanor, • Reliable transportation, • A warm and welcoming smile General Summary: Responsible for assisting in the overall success of the hotel by meeting or exceeding planned objectives in an effort to maintain maximum occupancy, revenue, efficiency and accuracy. Ensure superior service is provided to all guests and product quality standards are met. Principal Responsibilities: • Oversee the facility operations including guest services, housekeeping, food & beverage, and maintenance., • Supervise and train front desk staff, ensuring exceptional customer service and adherence to company policies and expectations., • Monitor guest feedback and implement strategies for improvement., • Handle guest complaints and special requests professionally and promptly., • Ensure accurate room assignments, check-ins/check-outs, and billing procedures., • Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction., • Prepare schedules, manage payroll and labor costs in line with budget., • Maintain records of occupancy, room rates, and revenue reports., • Ensure compliance with health, safety, and security procedures. Guest Services: • Greet and welcome guests, ensuring a warm and personalized check-in and check-out experience., • Handle guest complaints, feedback, and requests professionally and efficiently., • Monitor guest satisfaction and implement service improvement plans based on feedback., • Provide information and assistance regarding hotel services, local attractions, and travel routes. Team Leadership & Staff Management: • Recruit, train, supervise, and evaluate performances of all team members., • Prepare weekly schedules and ensure adequate staffing levels for all shifts., • Foster a positive team environment and provide ongoing coaching and development., • Conduct regular team meetings and performance reviews. Operational Management: • Oversee daily front desk operations including reservations, room assignments, and billing., • Complete daily deposits and bring to local financial institution., • Ensure compliance with hotel policies, procedures, and brand standards., • Coordinate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction., • Monitor room inventory and work with the reservations team to maximize occupancy and revenue., • Ensure front desk equipment and supplies are well maintained and stocked. Qualifications: A Bachelor’s degree (B.A) from a four-year college or university; or at least two years’ related management, or comparable experience is strongly preferred. Minimum of 2 years in hotel operations. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. Must have a valid drivers’ license, and acceptable driving history subject to company approval. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoop kneel, crouch or crawl and taste or smell. The employee must regular lift and or move up to 50lbs, occasionally lift or move up to 50lbs. Specific vision abilities required by this job include peripheral vision and depth perception. Disclaimer: The above is intended to describe the general contents of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Job Description The Head Bartender creates a welcoming atmosphere and is responsible for the execution of restaurant and banquet beverage sales, preparation, service, and bar management. This role functions as an active bartender and supervises bar and other service personnel to assure member and guest satisfaction through proper beverage service and presentation. In addition to these primary responsibilities, this position will provide additional assistance to all areas of the Food and Beverage Department. This position participates in the daily Tip-Pool with the additional opportunity to earn cash tips. Our restaurant operates Wed-Thurs 5-8 and Fri/Sat 5-9 pm during the spring, fall, and winter. Summer hours are Tuesday- Thurs 5-8:30pm Fri - Sat 5-9:30pm, Sunday Breakfast and Dinner 5-8 PM. Special Events can take place at all times of the year during the weekday and weekends, mornings, afternoons, and evenings. Knowledge and Skills: • 2-5 years of experience in hospitality preferred, experience in private clubs a plus, • Good with computer, ability to work efficiently in POS, • Well-developed verbal and written communications skills., • Self-starter with the ability to work autonomously when needed; ability to multi-task, • Customer driven, keen to exceed expectations, solutions focused and go above and beyond., • Ability to interact and engage with the membership to ensure proper execution of members expected experience, • Enjoys working in a fast-paced environment and able solve issues quickly and correctly, • Responsible for all beverage ordering, purchasing, stocking, and maintaining inventory including N/A Beverages., • Monitors purchasing and receiving procedures to ensure proper quantity, quality and price for all purchases., • Build a team, train, and maintain teams. Staff training of beverage knowledge., • Works closely with our F&B team including Chef, Banquet Manager, GM, • Proactively help with preparation of bar materials for upcoming events, • Manager on Duty in restaurant during absence of GM or Restaurant Manager, • Assist with Opening the restaurant and Closes Club on a scheduled basis, • Lights, music, temperature, doors etc., • Works with servers to help engage our members, helping to hand sell wine and educate our team., • Ensures that adequate cash procedures are followed and that documentation is reported in an accurate and timely manner., • Assures that all standard operating procedures for revenue and cost control are in place and consistently followed., • Assures that all applicable club policies and procedures are followed., • Ensures all legal requirements are consistently followed, including wage/ hour and federal, state or local laws for food safety and the sale/consumption of alcoholic beverages., • Addresses member and guest complaints and advises the General Manager about appropriate corrective actions taken., • Monitors appearance, upkeep and cleanliness of all beverage equipment and facilities., • Implement and monitor sanitation and cleaning schedules. Completes accurate and timely inventory on a monthly basis • Helps plan internal marketing and sales promotion activities for special club events., • Establishes quantity and quality output standards for personnel in all positions within the department., • Writing and maintaining our wine list with up-to-date vintages and correct pricing and correlating buttons in the POS, • Curating a beer, cocktail list and spirits program with correct pricing and correlating buttons in the POS, • Training our bartenders on steps of service, mixology, and recipe management, • Work closely with our F&B team to ensure restaurant and banquet wine/beverage sales are trending up and our members are engaged and happy, • Researches new products and evaluates their cost and profit benefits., • · Assist colleagues whenever there is an opportunity to do so., • · Work with appropriate committees and committee chairs, professionally listening to feedback, • · Project polished, positive, confident and professional mannerisms and appearance as a representative of The Buffalo Launch Club, • · Anticipate and respond to member needs; follow up until needs are met., • · Demonstrate collaborative and respectful behavior., • · Partner with all team members to achieve goals., • · Receptive to others’ ideas and opinions., • · Contribute to a positive work environment., • · Demonstrate flexibility and willingness to change., • · Identify opportunities to improve administrative processes., • · Make appropriate decisions using sound judgment., • · Use resources efficiently., • · Assist other departments to search for efficienciesCompany DescriptionWhen the Buffalo Launch Club was formed in 1903 it was the first Power Boat Club in North America, if not the world, and contributed much to the recognition of our area. Today, we have approximately 250 members and provide dining and recreation opportunities for people of all ages and backgrounds. We are a family-friendly organization and take pride in creating and promoting a breadth of family-friendly boating and non-boating activities that are attractive to our membership. We aim to provide a first-rate dining experience, practice continuous improvement, and share the beauty of the mighty Niagara River by making constant improvements to our park-like grounds. Our restaurant and banquet operations are open to the public as well as our membership.When the Buffalo Launch Club was formed in 1903 it was the first Power Boat Club in North America, if not the world, and contributed much to the recognition of our area. Today, we have approximately 250 members and provide dining and recreation opportunities for people of all ages and backgrounds. We are a family-friendly organization and take pride in creating and promoting a breadth of family-friendly boating and non-boating activities that are attractive to our membership. We aim to provide a first-rate dining experience, practice continuous improvement, and share the beauty of the mighty Niagara River by making constant improvements to our park-like grounds. Our restaurant and banquet operations are open to the public as well as our membership.

Job Description Job Description: Part-time Cashier LOCATION: Fashion Outlets of Niagara Falls in Rochester, NY Position Summary for a Cashier The primary responsibilities of the Cashier position are to maintain outstanding customer service, uphold our Mission and Core Values, generate sales, housekeeping, merchandising, signing, pricing, cash register operations (POS) , loss prevention, and support the store management team. Cashiers are in charge of our customer-first philosophy and are essential in delivering the best customer shopping experience possible. Reports To : Store Manager, Assistant Manager Major Responsibilities for a Cashier 1. Ensure that each customer receives outstanding customer service by providing a customer-friendly environment, including greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service., 2. Maintain an awareness of all product information, merchandise promotions and advertisements., 3. Assist in floor moves, merchandising, display maintenance and store housekeeping., 4. Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure procedure are done promptly., 5. Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention., 6. Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers., 7. Perform other tasks as assigned from time to time by store management., 8. Communicate customer requests to management. Minimum Requirements 1. Knowledge of retail computer system , MS Word and Excel a plus., 2. A commitment to service excellence and customer satisfaction., 3. Solid team player with excellent interpersonal skills., 4. Excellent communication skills, high attention to detail, and ability to multitask., 5. Ability and willingness to work flexible hours including evenings, weekends, and holidays. Physical Demands 1. Must be able to lift, move and handle up to 60 pounds frequently to stock merchandise., 2. Ability to stand/walk for an extended period of time., 3. Ability to bend, reach, lift and climb

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (2pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the morning shift from (6am-2pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time Front of House (FOH) Team Members to join our Tim Hortons team at 1685 Grand Island Blvd, Grand Island, NY on evening shifts (2pm-10pm) Weekdays & Weekends a Must. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island NY on the morning shift 6am-2pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island NY on the morning shift (8am-4pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the morning shift from (5am-1pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the morning shift from (8am-4pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDescription: Universal Associates are hardworking, self-motivated individuals with positive attitudes who provide a specialized banking experience and are empowered to recommend solutions for individual client’s needs. Universal Associates follow our bank philosophy: Positive Energy, Positive Outcomes. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position. KEY RESPONSIBILITIES • Enthusiastically greet our clients and engage in conversations. Uncover opportunities and make product and service recommendations., • Deliver an exceptional experience to our clients by creating an unforgettable banking experience with every interaction., • Perform accurate transactions, maintenance for clients, account opening and retail lending at a high level., • Follow all bank policies and operational procedures to ensure security and compliance., • Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations. ATTITUDES Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: • Respect- treat every client and colleague with dignity and respect., • Client Focus- greet customers warmly, listen attentively and provide tailored financial solutions., • Inclusion- embrace diverse perspectives creating a welcoming environment for all. BEHAVIORS Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating: • Leadership- show leadership in day-to-day operations by modeling a positive attitude and strong work ethic., • Integrity- adheres to bank policies, arrives on time, takes responsibilities for their actions and contributes to a positive, trustworthy atmosphere that reflects the bank’s standards and values., • Collaboration- work effectively within a team, contribute ideas, and support colleagues., • Volunteerism- actively support and participate in community outreach and volunteer initiatives. COMPETENCIES Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating: • Accountability- accurately process transactions in compliance with bank policies and regulatory standards. Effectively manage cash drawer, TCD, TCR, ETM, Vault and coin machine responsibilities. Take ownership of daily job duties., • Innovation- identify opportunities to improve service efficiency or customer experience and suggest creative solutions., • Professionalism- consistently demonstrates courteous behavior, integrity, and a strong work ethic while representing the bank with a polished appearance and clear communication. POSITION LEVEL(S) EXPECTATIONS (if applicable) • UA I- Open consumer and business deposit accounts, • UA II- Ability to uncover and originate consumer loans plus all above duties., • UA III- Maintain current registration with NMLS to originate home equity loans and lines. Uncover and build upon Center of Influence and Networking Opportunities plus all above duties., • UA IV- Maintain current registration with NMLS to originate purchase mortgages plus all above duties. SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning. Requirements: QUALIFICATIONS, EDUCATION, & EXPERIENCE To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted. • LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively., • TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties., • MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure., • REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice. BENEFITS • Medical, Dental, Vision & Life Insurance, • 401K with company match, • Paid Time Off & Recognized Holidays, • Leave policies, • Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet), • Employee Assistance Program, • Employee Health & Wellness Program, • Special Loan and Deposit Rates, • Gradifi Student Loan Paydown Plan BankOnBuffalo is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.

Job Description We are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island NY on the morning shift (5am-1pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping people in our community? Apply to be a Behavioral Health Assistant today! “Working as a Behavioral Health Assistant at Horizon Village is both a challenging and rewarding career. Seeing our patients transform from the moment they step into our building until the day they leave is definitely the biggest reward. The company itself and the people I work with are some of the most compassionate and hardworking people I know.” – Dawn P., Behavioral Health Assistant, Horizon Village What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Behavioral Health Assistant at Horizon, you will… • Perform hourly building rounds to ensure patient safety., • Complete room searches throughout the facility., • Administer toxicology screenings., • Supervise wellness and family group activities., • Guide patients through the challenges of recovery. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging Council, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • An Associate’s degree and 1 year of relevant experience., • High School Diploma or equivalent with 2 years of relevant experience., • Relevant experience includes previous work in a behavioral health setting or customer service role., • A clean, valid, NYS driver’s license, and three years of driving experience as a licensed driver. Horizon Village Campus in Sanborn, NY is composed of four residential buildings: Aurora Village, Delta Village, Freedom Village, and Horizon Village, along with our innovative Wellness Center. Our intensive residential treatment facilities are dedicated to the total care of adults with substance use disorders. Hours: This position is full-time, Wednesday - Saturday from 1:00pm - 11:00pm. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $18.45 - $19.50. Starting pay may be impacted based on experience and education. You’ll earn an additional 25% shift differential for any work hours that fall between the hours of 7pm-7am. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Stationary posture with frequent standing/sitting alternation., • Mobility between nearby worksites and within facilities., • Mobility required involving repetitive wrist, hand, and finger movements., • Handling light duties, moving objects up to 20 pounds, occasionally up to 50 pounds. Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Job Summary: The Sales Consultant is directly responsible for selling new and used vehicles at dealership gross profit, volume, and customer satisfaction standards. Essential Job Duties and Responsibilities: (Additional duties as assigned) • Realize that business is built on customer satisfaction and devote yourself to guaranteeing satisfaction to customers., • Give feature presentations of new or used vehicles tailored to the customer’s interests and needs., • Demonstrate new and used vehicles (includes test drives), • Deliver vehicles to customers. The delivery process includes review of the vehicle’s operating features, warranty, and paperwork; and it lays the foundation for customer loyalty., • Attend sales meetings., • Maintain an owner follow-up system that encourages repeat business and makes the owner conscious of the sales representative so that the customer will refer leads and prospects., • Maintain a prospect development system which includes a group of prospect locators and sales associates., • Keep abreast of new products and customer benefits of new features, accessories, etc., • Assist in lot and inventory maintenance such as moving cars, cleaning off snow, keeping track of keys and keyboard, etc., • Maintain CSI in top 10% of group, • It is your responsibility to support and endorse dealership policies and procedures as set forth by Dealership Management and Manufacturers’ standards. Additional: • Establish personal income goals that are consistent with dealership standards of productivity. The minimum production standard is eight new and used deliveries per month., • Devise a strategy to meet these goals., • Provide a lease presentation to every customer., • Work according to manufacturers’ standards., • Report to management concerning objectives, planned activities, reviews and analyses as requested., • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time or plan more effectively., • Understand the terminology of the automobile business and keep abreast of technological changes in the product., • Familiarize themselves with competitive products, including equipment, prices, models, series, and trading practices., • Work with the service department in accordance with dealership policy, emphasizing to the customer the quality and availability of repairs available in the service department., • Know and understand the federal, state, and local laws which govern retail auto sales., • Ability to prioritize and organize work in a multitasked environment., • Excellent verbal and written communication skills., • Attention to detail., • Strong organizational skills including the ability to manage multiple tasks and details simultaneously., • Financial and accounting knowledge., • Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb, and perform repetitive motions of the hands and/or wrists., • Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects., • Work is performed in a throughout the dealership facility (lot, showroom, service department, offices). Hazards and Safety Precautions: • Hazards: Slips, trips and falls, ergonomic injuries, and occasional lifting., • Safety Precautions: Breaks are encouraged to allow for stretching and training is provided covering slips, trips, and falls, safe lifting and stretching techniques.Disclaimer:, • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor., • The dealership reserves the right to add to or revise an employee's job duties at any time at its sole discretion., • This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.