Trabajos compliance manager en Niagara Falls, New YorkCrear alertas

Collaborates with the Quality Assurance Sr Director in ensuring the development, implementation and review of Quality Systems so that they are adequate and compliant. Assists QA Sr Director with oversight of daily activities, including major projects, QA and Operations teams support; validation activities; Regulatory inspections, Change Control, KPIs and Events Management. Salary Range: $119,149-$160,000 + 14% annual bonus Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. • Responsible for the administration of the Quality System for the PU as directed by the site head in accordance with US Operations and Corporate policies and procedures. Reviews, and approves quality system documentation such as standard operating procedures, validation documentation, and manufacturing discrepancy reports. Provides cGMP guidance to all departments engaged in the production of pharmaceutical products. Initiates and implements quality improvements, change control and continuous improvement efforts., • Supports batch disposition related activities, Right First-Time initiatives, and helps develop programs to encourage and support the relationship between operational efficiency and quality and compliance., • Performs review of root-cause analysis and other problem-solving activities to identify effective corrective and preventive actions and appropriate effectiveness measures., • Has authority to make decisions for the PU QA department in internal and external meetings on behalf of the Director., • Plans for resources and administrates budget, with regards to personnel, equipment, and facilities., • Directs investigations of product complaints and manufacturing discrepancies for PU manufactured products and ensures completion of appropriate documentation. Interacts with the Vigilance and Medical Affairs Department as needed., • Participates in Regulatory/FDA inspections and audits by providing information or expediting/obtaining information required by the inspectors/auditors. Schedules and conducts pre-inspection review of operations and follow-ups where corrective action is required., • Responsible for Gap Assessment review and approval, including those related to regulatory standards and changes., • Develops human resources to better accomplish and perform in their duties as professional quality manager, supervisors, and technicians., • Coordinates the preparation, review, and approval of the Annual Product Quality Reports and any established metrics/KPI., • Bachelors in Science with a minimum of 8years work related experience including a minimum of 3 years as manager or above. Advanced degree strongly preferred., • Advanced familiarity with regulatory requirements (FDA, EU, PIC/s, ICH), • Advanced training or experience in cGMPs, GLPs, legal and ISO requirements., • Experience in Project Management and Quality Systems implementation., • Sense of urgency and flexibility in executing responsibilities, • Proficient in computer skills, • Excellent verbal and written communication skills, • Attention to detail, • Motivation and enthusiasm We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company contribution, andwellness program. Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit ___ for more information. The Senior Oncology Account Manager is responsible for direct promotion of Jazz Pharmaceuticals' products, and the development and management of business relationships with therapeutic specialists within an assigned geographical territory. The Senior Oncology Account Manager (OAM) is an integral part of the commercial team that includes all personnel dedicated to the sales and marketing functions. The Senior Oncology Account Manager will implement Jazz Pharmaceuticals' marketing strategies and marketing tactics to achieve sales goals through short-term and long-term objectives. This position reports directly to the Regional Sales Manager. Key Skills: Strategic Account Management: Customer Understanding * Possess strong sales analytics capabilities with demonstrated understanding of prescribing and purchasing decision processes and any marked differences from national trends * Demonstrate a thorough understanding of: * Internal customer business models - how profit is generated, business and financial risks, cost impacts of managing patient care * External customers - current reimbursement landscape/ managed care, payer issues and trends, and other factors which inform the development of one's annual territory business plan * Gain understanding of customer needs through thorough research and analysis to understand the specific needs and requirement of each customer/and or account * Identify key stakeholders within the account and understand their roles, priorities, motivations and patient needs * Proven excellence to leverage all available resources - dashboards, alerts, omnichannel reports, speaker programs, conference attendance * Actively gain customer insights and provide timely feedback to cross-functional partners and regional sales manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and obstacles Strategic Planning: Keep the needs and expectations of the customer/patients at the forefront of all that we do * Define clear, measurable objectives that align both with the company goals and the goals and needs of the customer * Develop tailored strategies and tactics to address the unique needs and challenges of each customer * Determine the resources required to execute the strategic account plan effectively * Continuously review and adjust the strategic account plan based on activities, feedback, changing market conditions and evolving customer needs * Develop and implement customized account strategic plans with clear next steps, specific strategies and tactics and appropriate utilization of resources while meeting the needs of our customers * Demonstrated collaborative efforts with cross-functional teams including marketing, medical affairs and market access to align and execute on account strategies to achieve common business objectives * Work with customer facing colleagues to facilitate achievement of the respective functional tactical objectives * Recognize changes in the work environment to ensure effective development and implementation of alternate plans to achieve objectives, modify call plan/business plan activities as needed * Strong ability to identify patterns and trends from multi-source data (OmniChannel) for divergent collaborative problem solving Teamwork & Collaboration: * Maintain an enterprise mindset and cross-functional thinking to maximize one Jazz customer engagement * Highly effective at leveraging cross-functional partnerships with marketing, medical affairs and market access with the goal to advance Business Unit and organizational interests * Engage and align with cross-functional partners to mobilize resources and ideas to deliver to successfully meet customer and patient needs * Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to their effectiveness and impact * Work effectively with customer facing colleagues to facilitate achievement of the respective functional teams' tactical objectives * Lead where appropriate as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues Selling Effectiveness: * Effective promotion of Jazz Pharmaceuticals Adult Oncology products to physicians and other health care providers within the designated area at both community and Academic centers * Institute a network-selling mindset to customer relationships, seeing them as part of a connected healthcare ecosystem to broaden connections across an account * Stay abreast of industry trends, competitive landscape, and clinical developments in oncology to effectively communicate product differentiation and value proposition * Ability to adapt quickly to new tools and resources for successful customer engagement; leverages analytics to assist with developing insights and next best action plans * Identify, establish and maintain strong relationships with key physicians, health care providers and organizations within assigned territory Product and Scientific Knowledge: * Educate physicians and other health care professionals about Jazz Pharmaceuticals product(s), providing the most current information about the approved indications for the company's products within the current disease areas of focus: Small Cell Lung Cancer (SCLC) and Gastrointestinal (GI) Cancers * Demonstrates a superior level of effectiveness in communicating, educating, and consulting across multiple disease states * Effectively and appropriately responds to the customer's questions about other approved products/therapies, based on the clinical information contained in the package insert and per company compliance guidelines * Demonstrate to customers and internal team members a high level of clinical knowledge of a) the disease state, and b) Jazz product(s), based on the clinical information contained in the package insert * Demonstrates confidence in appropriately challenging prescribers about treatment decisions associated with assigned product Execution: * Participate in organizing and facilitating meetings for the exchange of medical and product information in line with the company's policies, regulatory and legal requirements * Represent company at live and virtual conferences, attend company meetings, educational events, training programs and functions as needed * Utilize CRM tools to effectively manage customer interactions, track sales activities and maintain accurate territory records * Present a positive and professional image of Jazz Pharmaceuticals, and ensure activities are consistent with and enhance the company's ethical pharmaceutical marketing policies and procedures * Special projects as assigned * Comply with all legal/regulatory guidelines of the Food, Drug and Cosmetic Act, the Prescription Drug Marketing Act, the Pharma Code, OIG guidelines, and all other applicable federal and state regulations * Perform all activities within allocated budget Required Experience * Four-year college/university degree * Experience in Oncology * Excellent verbal and written communication skills with an effective presentation style both in face to face and virtual interactions to connect and build credibility with healthcare professionals * Ability to meet territorial travel requirements Preferred Experience * Post-graduate business school study, training * Minimum of 5 years in the oncology market * Strong clinical, technical and scientific knowledge of product(s); applicable disease states desired * Strategic thinker who can drive a strategic account business plan * Strong key account management experience working in complex academic and community accounts, identifying influential stakeholders, and working with them to better serve patients * Demonstrated history of strong business acumen, problem solving, effective prioritization, account management and effective sales data analytics skills * Skillful in fostering teamwork and collaboration in cross-functional account management * Results oriented with a proactive and Self-motivated approach to driving sales growth * Experience with GI, HER2 landscape, biomarker driven therapeutics and/or Lung Cancer highly preferred * Key Account & Market dynamics knowledge Description of Physical Demands * Frequent travel between meeting sites * Frequently operating a computer, printer, telephone and other similar office machinery * Frequent interactions with external contacts in their office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes * Frequent computer laptop or tablet use, not usually at a workstation * Responsibilities may require a work schedule that may include working outside of "normal" work hours, in order to meet business demands * Frequent public contact requiring appropriate business apparel #LI-Remote Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $155,200.00 - $232,800.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: ___.

The Engineering Project Manager leads and coordinates cross-functional projects to ensure delivery on time, within scope, and on budget. The role requires a balance of technical knowledge, structured project management, and leadership skills to plan, organize, and execute projects while maintaining clear communication with stakeholders. Project Management Plan, structure, and execute projects from initiation to completion, ensuring timelines, resources, and deliverables are aligned. Apply project management methodologies to ensure effective execution and risk management. Define clear project goals, milestones, and timelines, and implement structure from the start. Technical Leadership Leverage knowledge of product properties (aseptic, TS, bags, syringes, etc.), manufacturing technologies, and pharma execution strategies. Support design reviews, qualification activities, and technical decision-making. Drive structured problem solving and simplify complex challenges into actionable steps. Business & Financial Management Oversee project budgets, ensure cost control, and deliver within approved financial parameters. Monitor and report on project performance to stakeholders, including senior leadership. Team Leadership & Collaboration Motivate, guide, and align cross-functional teams while managing conflicts and facilitating decision-making. Communicate clearly and transparently with all stakeholders, including internal teams, customers, and senior leadership teams (SLT). Ensure every voice is heard and considered in the decision-making process. Continuous Improvement Encourage team self-reflection and learning, fostering a culture of continuous improvement. Identify and implement process enhancements to improve efficiency and effectiveness. Travel Expecting 20-30% travel based on projects All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities. We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company contribution, andwellness program. Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (1230pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The RN Field Case Manager ensures and maintains the highest quality of care for our clients through our Care Professional workforce while building and maintaining excellent relationships with all external clients, customers, and field staff. Responsible for optimal clinical and financial outcomes, as well as stakeholder satisfaction, for an assigned caseload of clients. This role is primarily field based with most work time spent in client homes and the community completing assessments, supervisory visits, and client/care professional support. Responsibilities for this role includes: Clinical Assessment & Care Planning • Completes and documents initial assessments, reassessments, and significant change in condition assessments for new starts, restarts, and ongoing cases in the EMR per company standards and applicable state requirements., • Develops, implements, and updates individualized plans of care based on assessed needs, client/family goals, and provider direction., • Identifies clinical risks and changing conditions; initiates timely interventions and escalations to the appropriate provider, family, internal leadership, or emergency services when indicated., • Collaborates with clients/families to set realistic goals and ensure day-to-day care supports those goals., • Provides field-based clinical oversight to ensure care is delivered safely and consistent with the plan of care and scope of practice., • Educates and coaches Care Professionals on client-specific care needs, safety, infection prevention, documentation expectations, and red flags for escalation., • Communicates care plan updates and client status changes to Care Coordinators and assigned care professionals to support safe staffing and continuity of care., • Identifies caregiver training needs and collaborates with internal leadership to coordinate competency development and education., • Communicates clinically relevant changes to practitioners and other stakeholders; requests/obtains practitioner orders as applicable to the service model and state requirements., • Prepares accurate reports/updates for external stakeholders (e.g., care managers, payers, facilities, referral sources) as required for the case., • Maintains timely and accurate documentation in the EMR according to company policy, payer expectations (when applicable), and state/federal regulatory requirements., • Documents field visits, assessments, care plan updates, caregiver instructions, and follow-up actions., • Ensures required client documentation is available and maintained in both electronic and in-home formats when applicable., • Participates in an on-call rotation as assigned, responding to clinical questions, urgent client issues, and changes in condition consistent with the 24/7 nature of home care., • Maintains expected service and documentation standards during on-call coverage. Required Education and Experience • Graduate of an accredited nursing program., • Current, active, unrestricted Registered Nurse (RN) license in the state(s) of practice or ability to obtain per company hiring plan., • Current CPR certification (Instructor preferred if applicable to training needs)., • Minimum 2 years nursing experience required; home health, private duty/home care, rehabilitation, geriatrics, and/or case management experience preferred., • Strong Head-to-Toe clinical assessment and sound clinical judgment; ability to recognize emergent situations and take appropriate action., • Excellent communication and collaboration skills with clients, families, caregivers, providers, and internal teams., • High attention to detail, timely follow-through, and strong documentation habits., • Ability to prioritize, ability to manage a dynamic caseload, and work effectively in a fast-paced environment., • Demonstrated professionalism, empathy, and customer service orientation., • Comfortable using EMR systems and standard office technology (email, mobile documentation, scheduling tools). Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Description Stryten Energy manufactures components that supply the automotive and consumer markets. This position will be responsible for reviewing, evaluating, and analyzing work environments and assisting in the design of programs and procedures to control, eliminate, and prevent injury caused by physical, chemical, or ergonomic factors. Duties will include but not be limited to: Assess and evaluate plant conditions for EHS compliance, conduct or manage inspections and enforce adherence to laws and regulations governing environmental health and safety. The EHS Manager develops and maintains proficiency in technical matters related to Safety and Industrial Hygiene with a focus on Lead in air survey and noise monitoring. Successful candidates will possess the ability to work with individuals from varied backgrounds, skills, and education levels to complete projects in an efficient and organized manner. Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions. Salary range for this role is: $106,000 - $112,000 per year. Responsibilities: • Leading the plant safety program and driving positive safety culture. Oversee and manage Lead compliance program., • Conducting weekly hazardous waste inspection., • Completing monthly compliance calendar items., • Medical monitoring program as it applies to OSHA's Lead Standard. Oversight for the facility-wide Housekeeping Program., • Manage employee injuries and illnesses and workers compensation program. Perform field audits of all personal protective equipment in use in the field., • Ensure completion of routine inspections of safety equipment as required. Emergency eyewashes/showers, fire extinguishers, etc., • Work with supervision to develop and implement Job Safety Analysis for each job. Take regular noise level readings in plant areas as required., • Inspect and maintain a log of all emergency response equipment and operational status. Assist with reports and statistical analysis of Health and Safety data for corporate review., • Conduct ergonomic assessments and implement corrective measures to reduce ergonomic injuries, • Conduct new-hire employee safety orientation, • Assist with incident investigations, root cause analysis, and corrective action planning and execution., • Maintain and work within department budget., • Support plant financial objectives., • Conduct mandated employee environment, health and safety training programs as required by the EHS Training Matrix, such as Hazard Communication, Lock Out/Tagout, RCRA, Storm Water, Cranes and Hoists, Powered Industrial Trucks, and Personal Protective Equipment, • Assist in the investigation of employee complaints related to health and safety, • Review and approve sampling procedures, records, and data prior to sample submittal., • Receive, approve and interpret Industrial Hygiene results, • Managing EHS records to ensure proper access and retention of EHS records is maintained, • Waste management; hazardous waste manifesting, tracking, inspections, and plan updates, • A Bachelor’s degree preferred in Industrial Hygiene, Health Science, Industrial Safety or related field. Will also consider Associate’s degree with 8-10 years directly related experience, • Prefer 3-5 years industrial EHS experience., • Working knowledge of OSHA, DOT and EPA/State Regulations. Knowledge of proper protocol for exposure monitoring., • Proficient with MS Office Products (Excel, PowerPoint, Project, Outlook, and Word) Ability to write reports, business correspondence, and procedure manuals., • Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Qualified candidates must be able to sit, stand, walk, bend, and climb with minimal effort. ENVIRONMENT While some work will be performed in an office setting, the majority of the time the employee will be required to be in the manufacturing facility, where additional exposure is likely (heat, humidity). This is a full-time, onsite position, and working at the plant is required. TRAVEL Occasional domestic travel You should be proficient in: • Environmental Protection Agency (EPA) Certification, • Experience in a Manufacturing Environment

Identify and develop solutions for compliance gaps, implementing process improvements across various compliance programs. US remote West coast timezone preferred (not required) A prestigious tech company is seeking a highly experienced Privacy Training Compliance Program Manager (Contingent Worker)

Job DescriptionTitle: Operations Manager Reports to: VP of Collections Operations Direct Reports: Driver Supervisors, Operations Assistant Position Summary The Operations Manager is responsible for managing the collections activities for commercial, industrial and residential customers. The position manages a team of Driver Supervisors, Drivers and Helpers who are responsible for the route system for commercial, roll-off and residential customers throughout the business unit. The Operations Manager oversees all matters related to collections operations, effective safety and accident prevention programs, compliance with standards and drives change management initiatives that contribute to the growth and durability of the business. Essential Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. • Manage the day-to-day operations of the site and provides daily support to supervisors in ensuring quality and budget performance., • Establish productivity goals; ensure adherence to operating standards; and manage labor hours and disposal expenses per established and agreed plans., • Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions., • Work with Routing team to create, modify and improve routes to maximize density and improve efficiency., • Execute other operational plans to help achieve or exceed the division’s budgeted goals., • Understand, support and execute service delivery while actively supporting maintenance and the operational role in fleet quality and maintenance., • Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience., • Understand missed or delayed service goals and meet or exceed expectations related to those goals., • Work closely with maintenance to ensure an appropriate number of trucks are operational to meet service needs., • Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders., • Interact with customers to solve and rectify any issues and improve the overall customer experience., • Work with Sales team on identifying new sales opportunities and addressing customer needs. Safety Responsibilities • Understand, provide leadership, and communicate safety goals and objectives., • Orient, train and coach all staff on safety requirements, ensure safety compliance, and take appropriate action to address safety violations., • Establish and maintain a clean, safe work environment in compliance with company and OSHA standards and perform monthly Safety Inspections, as assigned., • If an incident occurs, including a near miss, complete documentation, conduct and investigation/root cause analysis and address performance/discipline issues., • Measure, manage, and minimize number of OSHA recordable injuries, Total Recordable Injury Rate (TRIR), DOT violations, and overall incidents. Supervisory Responsibilities • Build and develop talent on the team, understand employees’ career goals and provide coaching to get employees ready for advancement with the Company., • Supervise and manage performance; ensure tasks are appropriately delegated and completed by monitoring performance and holding employees accountable for meeting expectations., • Provide ongoing coaching and feedback to staff, deliver corrective action and discipline when necessary, and document all performance issues., • Ensure employees adhere to company policies and legal regulations, engage HR when appropriate., • Manage conflict and crisis; proactively anticipate, manage and constructively resolve conflicts and disagreements., • Hold regular team meetings (i.e. daily, weekly huddle meetings) to communicate priorities, safety, policies, company events, etc., • Monitor employee time and attendance, minimizing overtime and ensuring that employees do not exceed limits established by regulatory agencies. Perform other job-related duties as needed or assigned. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Education and Experience • Bachelor’s or Associate’s Degree required, • Minimum 10 years of relevant work experience in transportation, logistics, or waste operations, • Minimum 5 years in a supervisory capacity Demonstrated skills and abilities • Ability to interface effectively with people at all levels of the organization., • Excellent verbal communication skills both one-on-one and in speaking before a group., • Ability to work effectively and collaboratively with all company divisions in a way that promotes supervisory success as well as overall company success., • Strength in initiative-taking, and a demonstrated track record in proactively identifying improvement opportunities and acting upon them., • Ability to prioritize multiple tasks demanding of immediate attention, and to juggle multiple, on-going, concurrent responsibilities., • Ability to work efficiently and maximize productivity., • Commitment to integrity and ethical behavior and the proven ability to maintain confidentiality., • Competency in the following computer programs: MS Excel, Word, Outlook. Benefits at Modern: • Medical, Dental and Vision Coverage, • Retirement Savings with Employer Match, • Health Savings Accounts, • Voluntary Insurance Products, • Employee Assistance Program, • Paid Time Off, • Paid Holidays, • Direct Deposit/Electronic Paystubs, • Discount Memberships, • Company-Sponsored Events Modern Corporation is an Equal Opportunity Employer and is committed to providing all applicants and employees the right to equal employment opportunities with regards to all aspects of the employment relationship. The Company will not engage in discriminatory practices against any applicant for employment or employee of the Company because of race, color, religion, marital status, familial status, military or veteran status, disability (including pregnancy-related conditions), creed, sex, sexual orientation, gender, gender identity or expression, transgender status, age, national origin, ancestry, domestic violence victim status, genetic predisposition or carrier status, genetic information, known relationship or association with any member of a protected class, or any other legally protected class or status.

Job DescriptionWe are looking for an experienced Accounting Manager/Supervisor to join our team in Niagara Falls, New York. In this role, you will oversee critical financial processes and reporting, ensuring accuracy and compliance with organizational and regulatory standards. This position offers an opportunity to contribute to the financial health and strategic decision-making of the organization. Responsibilities: • Prepare and analyze monthly financial reporting packages in collaboration with the Corporate Controller., • Create and post journal entries, including operating expense accruals, intercompany eliminations, and depreciation schedules., • Reconcile and maintain prepaid expenses, amortization schedules, and other accrual accounts., • Support the Accounts Payable department as required., • Work closely with project management teams to develop monthly billings and ensure proper tracking of project expenses and profitability., • Oversee billing operations, ensuring timely invoicing and collection from clients, contractors, and vendors., • Conduct ad-hoc financial analyses to assess the impact of business decisions and provide actionable insights., • Ensure compliance with financial regulations and organizational policies throughout all accounting processes.• Minimum of 5 years of experience in accounting or financial management., • Proficiency in month-end close processes and general ledger management., • Strong knowledge of financial statement audits and compliance., • Expertise in account reconciliation and journal entry preparation., • Exceptional analytical skills with the ability to perform detailed financial evaluations., • Familiarity with billing procedures and accounts payable support., • Ability to collaborate effectively across departments and manage multiple priorities., • Bachelor's degree in Accounting, Finance, or a related field is preferred.

Job Description Do you have a “start‑your‑own‑business” mindset but want the stability of an established healthcare organization!? As a Retail General Manager with Health System Services, you will effectively run your own retail operation inside a trusted, mission‑driven company—shaping the team, the customer experience, and the results you deliver every day. This role combines hands‑on leadership, retail operations, and patient‑focused service. You will be responsible for the day‑to‑day performance of your location, from staffing and merchandising to financial results and community relationships. What makes this opportunity different • Run it like it’s yours: Treat this location as your own retail operation—own the merchandising, staffing, local marketing, and customer/patient experience within company standards and compliance requirements., • Grow your impact and your income: Your performance directly influences your opportunity to earn more through results‑driven incentives and advancement opportunities., • Build something lasting: Develop a high‑performing team, create loyal customers and referral partners, and leave your fingerprint on a growing part of our business., • Be part of healthcare with heart: Help patients and families access the products and services they need to live more comfortably and independently. Key responsibilities • Serve as the on‑site leader for all store operations, including staffing, scheduling, inventory, merchandising, and cash management., • Act as the local “owner” of the retail experience, ensuring the showroom, team, and processes reflect HSS standards, regulatory requirements, and your high expectations for service., • Drive store‑level growth by analyzing trends, setting weekly and monthly targets, and taking action to improve traffic, conversion, sales, and satisfaction., • Lead, coach, and develop your team—providing clear goals, regular feedback, and ongoing training to support individual and store performance., • Maintain accurate inventory levels, product displays, pricing, and signage to support a professional and patient‑friendly environment., • Collaborate with internal partners (clinical, delivery, billing, and customer service teams) to ensure a seamless experience for patients and referral sources., • Proactively identify and cultivate community relationships and referral opportunities to grow the business as if it were your own., • Ensure the store meets or exceeds all company policies and procedures, safety standards, and applicable healthcare regulations., • Use data and reporting to monitor key performance indicators and make informed decisions on staffing, promotions, and process improvements. Qualifications for Success: • Previous experience in retail management, store leadership, or a similar operations‑focused role required; healthcare or durable medical equipment experience is a plus., • Proven ability to drive results through goal setting, performance management, and team development., • Strong business acumen with comfort reading reports, managing budgets, and making decisions that impact revenue and expenses., • Excellent communication and interpersonal skills, with the ability to build trust with customers, staff, and community partners., • Demonstrated “owner’s mindset”—proactive, solutions‑oriented, and motivated by results., • High level of integrity and professionalism, with a commitment to compliance, confidentiality, and patient privacy., • Proficient with basic computer applications and point‑of‑sale or retail management systems. What You Get – Benefits That Go Beyond the Basics: • Medical, Dental, and Vision insurance, • 401(k) with 3% company contribution, • Generous PTO, Vacation Time, and paid Holidays, • Optional Short-Term Disability & Company-Paid Long-Term Disability, • Free, confidential Employee Assistance Program, • Exclusive Tuition Reimbursement Program with Niagara University, • Opportunities to give back through community engagement programs Compensation • $55,000 - 65,000 base salary plus commission plan, • Performance‑based incentives tied to key metrics such as sales growth, operational excellence, and customer/patient satisfaction Shift • Monday – Friday, 8:30am – 5:00pm Location • Wheatfield, NY This role is ideal for someone who wants their effort to show up in their results! High performance can create opportunities for increased earnings and advancement into multi‑site or senior roles.

Job Description AVI Foodsystems is looking for an energetic and optimistic leader to immediately hire to fill the role of Chef Manager, Full-time. This position is scheduled Monday through Friday with NO evenings, NO weekends and NO holidays. The annual salary for this position is $62,353.20. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: • Plan, organize and direct the work of cooks and other team members engaged in the procurement, storage, preparation and serving of food, • Assist in preparation of budget estimates and justifications for the food service program, • Plan and direct the ordering, receiving and accounting of all food products, supplies and equipment for food operation, • Evaluate existing operational methods and procedures of food service program for effectiveness and efficiency, initiating changes as necessary, • Interview, select, manage and develop hourly team members, • Oversee the food safety to ensure full compliance with federal, state and other regulatory agencies, • A formal culinary degree is preferred, • 3 or more years of food service chef/management experience, • Prior experience leading, motivating and developing teams, • Proven ability in meeting and maintaining budget goals, • A family culture and atmosphere, • Competitive compensation, • Health, dental, vision, and life insurance for full-time team members, • 401(k) with generous company match, • Paid vacations and holidays

Job Description The Niagara Falls Bridge Commission (NFBC) owns and operates the Rainbow, Whirlpool Rapids (Lower), and Lewiston-Queenston Bridges. Our mission is to build, maintain, and operate lower Niagara River border crossings to facilitate commerce and the movement of goods and people in a safe and efficient manner. WE OFFER A COMPREHENSIVE BENEFIT/PENSION PACKAGE Under the guidance and direction of the Chief Construction Officer (CCO), the Design / Construction Project Manager oversees all phases of construction projects – involving large complex bridges, infrastructure, and buildings - from inception to completion, ensuring they are delivered on time, within budget, and to the highest quality standards. This role involves coordinating with design consultants (architects and engineers), contractors, and other stakeholders to manage resources, schedules, and compliance with safety and building regulations. The ideal candidate possesses strong leadership, problem-solving, and communication skills, with a proven ability to manage multiple projects. EDUCATION AND/OR EXPERIENCE • Requires a minimum of five years (5) commercial, institutional, industrial or infrastructure/heavy civil design or construction experience. Project Management experience is preferred., • Requires a minimum four (4) year degree from an accredited College or University in architecture, engineering, or construction management., • Experience with project management software such as Microsoft Project or Primavera for project schedule creation., • Experience with Microsoft Office products., • Experience utilizing PDF editors or CAD software such as AutoCAD or Revit for reviewing and commenting on architectural and engineering drawings., • Valid Driver’s License in Ontario or New York, with a clean driving history, is required to drive the Commission vehicle to and from job sites., • Must be able to obtain and preserve CBP and CBSA “Reliability” clearance status., • Must be able to acquire and maintain suitable, valid identification for crossing the USA/Canada border, which includes applying for the NEXUS program., • Coordinate yearly bridge, facility and infrastructure inspections with the Commission’s engineer. Assist the engineer with development of deficiency lists and inspection reports., • Utilizing inspection report deficiency lists, assist the Chief Construction Officer in the development of short and long-term Capital Project lists, including associated scopes and budgets., • Lead all aspects of the Capital Project pre-planning process. Develop initial project budgets and schedules. Draft design consultant RFP’s, manage the RFP solicitation process, analyze RFP submissions, and recommend award. Draft design consultant contracts., • Lead all aspects of the Capital Project pre-construction and planning process. Coordinate with design consultants and other stakeholders to develop drawings and specifications that address deficiencies identified within inspection reports. Oversee the development of cost estimates at various stages of design and direct design consultants to incorporate scope revisions when necessary to maintain project budgets. Draft contractor Invitation to Bid documents, manage the Invitation to Bid process, analyze Invitation to Bid submissions, and recommend award. Draft contractor contracts., • Negotiate and recommend contract amounts and terms for design consultants and contractors. Resolve contract questions and disputes with design consultants and contractors., • Review and comment on design documents to ensure alignment with project scope, goals, and Commission standards. Identify errors and inconsistencies within design documents and resolve them with design consultants. Collaborate with design consultants to achieve long-lasting, cost-effective designs., • Oversee daily construction activities. Ensure compliance with safety, regulatory, and quality standards. Coordinate with stakeholders. Manage efficient procurement of labor, materials, and equipment., • Review and proactively analyze design consultant and contractor requests for additional compensation to determine whether valid, and if so, whether the pricing is accurate and fair., • Review and provide direction in response to design consultant RFI’s., • In conjunction with the design consultant, review and comment on contractor submittals and RFI’s., • Develop and manage budgets and control costs through forecasting and change management, while delivering reports and risk analyses to the Chief Construction Officer., • Lead multidisciplinary teams and act as the primary liaison for contractors, design consultants, and stakeholders. Coordinate and lead meetings to maintain alignment throughout the project lifecycle and maintain associated minutes. Prepare progress reports for the Chief Construction Officer's review., • Review the contractors’ work in the field, identify deficiencies, determine corrective action, and follow up to ensure satisfactory deficiency resolution., • Finalize project closeout by completing inspections with design consultants and preparing associated documentation; follow up with contactors to ensure deficiency correction. Prepare final project cost reports for the Chief Construction Officer review. Obtain and review Operation, Maintenance, and Warranty Manuals from contractors to ensure compliance with contract documents. Obtain and review contractors' as-built drawings and specifications to ensure they reflect work completed in the field., • Archive and maintain construction-related documents in both electronic and hard copy form for the Commission’s assets. This position does not entail supervisory responsibilities. However, the position does require general oversight of contractors and consultants. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • This position spends approximately 70% of the time working in an office environment, sitting at a desk, working on a computer with frequent interruptions., • This position spends approximately 20% of the time attending meetings with other departments, stakeholders, and contractors., • This position spends approximately 10% of the time on site, at both indoor and outdoor environments, and in varying weather conditions. Site visits to the Commission’s bridge structures are included, both below the road deck on the structural steel and on the road deck with active traffic. Site visits will also be conducted in the Niagara River Gorge and on active roadways., • Generally, interactions are professional, courteous, and collaborative, but occasionally the interactions may escalate, as this position addresses complaints/concerns that arise from contractors and subcontractors., • Frequent travel between the Commission-owned properties in the United States and Canada., • Normal hours of work are 40 hours per week, Monday to Friday.Company DescriptionThe Niagara Falls Bridge Commission (NFBC) owns and operates the Rainbow Bridge, Whirlpool Rapids (Lower) and Lewiston-Queenston Bridges. Our mission is to build, maintain and operate lower Niagara River border crossings to facilitate commerce and the movement of goods and people in a safe and efficient manner.The Niagara Falls Bridge Commission (NFBC) owns and operates the Rainbow Bridge, Whirlpool Rapids (Lower) and Lewiston-Queenston Bridges. Our mission is to build, maintain and operate lower Niagara River border crossings to facilitate commerce and the movement of goods and people in a safe and efficient manner.

Job Description We are searching for part-time Overnight/Morning Bakery Team Member (230am-11am) at our location 2366 Grand Island Blvd in Grand Island, NY who is energetic and dedicated and strives to provide excellent food items and service in an efficient, professional manner. You will design, execute, and perform quality checks on ingredients and finished products, use icing, glazes, fillings, and decorations to enhance item presentation and process orders from customers. You will clean workstations and equipment, and perform other duties to ensure that customer needs are satisfied and the bakery area is well-stocked and operating smoothly. To be a successful Kitchen Team Member, you should be efficient and friendly with a focus on food quality and customer satisfaction. You should be organized, decisive, and attentive. Job Description: The Bakery Team Member plays a vital role in delivering an exceptional guest experience through the preparation and monitoring of quality bakery products. We are seeking a dedicated team member who is passionate about hospitality and committed to providing our guests with the best products and service. Hospitality & Guest Service: • Deliver consistent and outstanding guest service by maintaining an appealing showcase with a variety of high-quality products for guests to choose from., • Enhance the guest and employee experience through friendly and attentive behavior, following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Employ proper procedures to ensure accuracy in every order and prepare and finish products to meet our quality standards., • Support speed of service targets by working efficiently to fill orders and meet guests' needs., • Promptly address guest concerns or complaints, taking responsibility for service recovery and ensuring guest satisfaction. Restaurant Operations: • Follow all operational standards and guidelines for product preparation and equipment operation, as provided through training and operational materials., • Monitor inventory of bakery products in the fridge and freezer and prepare products as needed., • Prepare products in appropriate quantities to minimize waste and record prepared items and waste on the production sheet., • Respond to showcase and product needs communicated by the Restaurant Front., • Assist in serving guests in the Restaurant Front when necessary., • Regularly monitor and record temperatures of required products, fridges, and freezers. Policies & Procedures: • Adhere to all restaurant policies, procedures, and standards., • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use personal protective equipment or clothing as required., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; frequent exposure to cold/freezing below temperatures and high heat temperatures (walk-in freezers/coolers and working with ovens), and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset, if needed, to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc . provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for part-time Overnight/Morning Bakery Team Member (230am-11am) at our location 1685 Grand Island Blvd in Grand Island, NY who is energetic and dedicated and strives to provide excellent food items and service in an efficient, professional manner. You will design, execute, and perform quality checks on ingredients and finished products, use icing, glazes, fillings, and decorations to enhance item presentation and process orders from customers. You will clean workstations and equipment, and perform other duties to ensure that customer needs are satisfied and the bakery area is well-stocked and operating smoothly. To be a successful Kitchen Team Member, you should be efficient and friendly with a focus on food quality and customer satisfaction. You should be organized, decisive, and attentive. Job Description: The Bakery Team Member plays a vital role in delivering an exceptional guest experience through the preparation and monitoring of quality bakery products. We are seeking a dedicated team member who is passionate about hospitality and committed to providing our guests with the best products and service. Hospitality & Guest Service: • Deliver consistent and outstanding guest service by maintaining an appealing showcase with a variety of high-quality products for guests to choose from., • Enhance the guest and employee experience through friendly and attentive behavior, following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Employ proper procedures to ensure accuracy in every order and prepare and finish products to meet our quality standards., • Support speed of service targets by working efficiently to fill orders and meet guests' needs., • Promptly address guest concerns or complaints, taking responsibility for service recovery and ensuring guest satisfaction. Restaurant Operations: • Follow all operational standards and guidelines for product preparation and equipment operation, as provided through training and operational materials., • Monitor inventory of bakery products in the fridge and freezer and prepare products as needed., • Prepare products in appropriate quantities to minimize waste and record prepared items and waste on the production sheet., • Respond to showcase and product needs communicated by the Restaurant Front., • Assist in serving guests in the Restaurant Front when necessary., • Regularly monitor and record temperatures of required products, fridges, and freezers. Policies & Procedures: • Adhere to all restaurant policies, procedures, and standards., • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use personal protective equipment or clothing as required., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; frequent exposure to cold/freezing below temperatures and high heat temperatures (walk-in freezers/coolers and working with ovens), and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset, if needed, to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc . provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the morning shift from (6am-2pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the morning shift from (8am-4pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the morning shift from (5am-1pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at 2366 Grand Island Blvd in Grand Island, NY on the evening shift (2pm-8:30pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island NY on the morning shift (8am-4pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island NY on the morning shift (5am-1pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island NY on the morning shift 6am-2pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic part-time Front of House (FOH) Team Members to join our Tim Hortons team at 1685 Grand Island Blvd, Grand Island, NY on evening shifts (2pm-10pm) Weekdays & Weekends a Must. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Job Description Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire., • Ensure coffee and products are always fresh and accurate by following our REV procedures., • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge., • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You., • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer., • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru., • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation., • Prepare all products accurately by following the order monitor., • Communicate showcase and product needs to ensure availability for customers., • Regularly monitor and record temperatures of required products., • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards., • Practice proper hand washing techniques and adhere to sanitation guidelines., • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation., • Follow safe work practices and procedures., • Use required personal protective equipment., • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources., • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude., • Ability to work in a fast-paced environment with a sense of urgency., • Strong communication and interpersonal skills., • Ability to work on a team and with multiple employees., • Attention to detail and ability to accurately process orders., • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Are You E.P.I.C?! Do you embody Empathy, Passion, Integrity, and Commitment? If so, HSS wants you to be on our team. At HSS, we’re driven by healthcare excellence and powered by people who care deeply about making a difference. We’re currently seeking a Care Coordination Manager to lead our skilled nursing coordination efforts and elevate the service experience for our facility partners. This is a key leadership role for someone who thrives in collaboration, values strong relationships, and is passionate about delivering seamless, patient-centered care. About the Position • Oversee customer service and care coordination operations for skilled nursing facility clients, • Lead, mentor, and support a team of Care Coordinators to ensure high-quality service delivery, • Serve as a primary point of contact for facility partners, addressing complex inquiries and escalations, • Collaborate with nursing staff, healthcare professionals, and internal departments to support seamless patient care, • Review medical records and patient care plans to guide coordination efforts and team decision-making, • Build and maintain strong, long-term relationships with skilled nursing facility clients, • Oversee incoming calls and emails, ensuring timely follow-up and resolution of concerns, • Utilize electronic medical record systems and digital platforms to maintain accurate client documentation, • Educate clients on available services, resources, programs, and procedures, • Ensure compliance with healthcare regulations, company policies, and established protocols, • Learn new programs and product categories and relay knowledge to clients and team members What We’re Looking For • Empathetic and compassionate approach when working with patients and referral partners, • Highly organized with exceptional attention to detail, • Professional, courteous, and confident demeanor, • Excellent verbal and written communication skills, • Proven leadership abilities with experience managing or supervising a team, • Ability to thrive in a fast-paced, client-focused healthcare environment Qualifications for Success • Bachelor’s degree required., • Relevant Healthcare or Customer Service experience required., • Previous supervisory or managerial experience strongly preferred. What You Get – Benefits That Go Beyond the Basics • Medical, Dental, and Vision insurance to support you and your family, • 401(k) with 3% company contribution after one year and 1,000 hours worked, • Generous PTO, Vacation, and 9 Paid Holidays, • Optional Short-Term Disability and Company-Paid Long-Term Disability, • Free, confidential Employee Assistance Program (EAP), • Exclusive Tuition Reimbursement Program with Niagara University — save on master’s degree programs, • Opportunity to give back through HSS-sponsored community programs Compensation • $25.00 – $32.00 per hour, dependent on experience Shift • Monday-Friday, 8:30am – 5:00pm Location • Wheatfield, NY

Job Description Case Manager - Full-Time position, (35 Hours Per Week) Degree: Associates Degree in Human Services, or a related field (Bachelor's degree preferred) Experience: Relevant experience in crisis intervention and residential settings, reflecting the specific needs of at-risk youth case management at Casey House POSITION OVERVIEW: The Youth Services Case Manager is responsible for supporting the Residential Shelter team in Case Management in addition to demonstrating knowledge of the mission and services of the Agency. BENEFITS: • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service), • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment, • Flexible Spending accounts for both health and dependent care, • Employee Assistance Program available, • Employer paid short- and long-term disability insurance available, • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service), • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan, • Mileage Reimbursement, • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO), • Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays, • 1 Wellness Day yearly, • Wage/Longevity Bonuses available, • Attendance Bonus available bi-annually, • Bereavement Leave – 4 work days of leave with pay available, • Staff Recognition/Staff Appreciation events, • Team Building and In-House training available offering learning and educational opportunities QUALIFICATIONS/EXPERIENCE: • Associates Degree in Human Services (or related field) and one year experience required, • At least one year experience working with runaway, homeless, and at-risk youth in community-based or residential settings, • Experience in crisis intervention, case management, or counseling in a residential setting is a plus, • Valid NYS Driver License and use of personal vehicle during work hours, • Proficiency in Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.) and ability to use web-based databases, • Reports all suspected child abuse/neglect to NYS Hotline with supervisory approval, • Attends and participates in appropriate Agency staff trainings and meetings and program supervision, • Advocates for cultural diversity/sensitivity as appropriate, • Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and email in the workplace, • Effectively communicate with consumers, community partners and Agency staff including accurate documentation, • Participate actively in ongoing professional development, • Provide ongoing crisis services, positive youth development, trauma informed care, and support for (RHY) runaway, homeless and at-risk youth in an emergency shelter, • Complete program prescreening interviews and intake paperwork for new residents, • Interview, develop, and implement treatment plans in cooperation with individual youth, • Provide direct case management services to residential and non-residential clients, • Assess the needs of youth and make referrals to appropriate community agencies and resources; advocate for youth in community to ensure service needs are being met/maintained, • Maintain caseload of youth in residence and complete 30, 60, 90 day follow-up reports for discharged youth, • Establish working relationships with referral sources and other related service agencies, • Maintain residential and non-residential client files in compliance with regulatory agencies and complete paperwork in a timely manner, • Keep records for evaluating and statistical reporting to funding agencies, • Review current practices to advocate for change when needed, particularly those needed by RHY, • Participates actively in RHY training and education, • Educate youth in shelter on various topics including but not limited to HIV, AIDS and other items as determined by program guidelines. Orient youth to group home including resident guidelines, fire safety, etc., • Team with program staff in order to provide consistency of services, • Transport clients as appropriate, • Represent Agency and Program in the community; conduct school and community presentations for the purpose of educating youth about program services, • Provides outreach for Casey House services to youth, agencies, personnel, families, schools, etc., • Job performed in Residential Shelter setting, • Daily local travel, • Occasional lifting (15 pounds or less), • Occasional standing/sitting, • Moderate stress The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE Statement: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job Description JOB TITLE: RESIDENT CARE WORKER, CASEY HOUSE PROGRAM: Runaway and Homeless Youth Shelter STATUS: Part-Time FLSA DESIGNATION: Non-Exempt REPORTS TO: Residential Manager DEGREE: High School or GED EXPERIENCE: None Required SALARY WAGE: $15.55 per hour AGENCY REQUIREMENTS: • Valid driver’s license, • Ability to work in a crisis setting, • Ability to work with adolescents AGENCY EXPECTATIONS: • Demonstrates knowledge of the program, Mission, and services of Pinnacle., • Complies with all policies and procedures of Pinnacle (including the Youth Services/ Human Services Code of Ethics, Collective Bargaining Agreement, and corporate Compliance Policies) and all governmental and legal requirements., • Attends and participates in all assigned agency staff trainings and meetings., • Advocates for cultural diversity/sensitivity as appropriate., • Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval., • Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and e-mail in the workplace. JOB RESPONSIBILITIES: • Maintains a safe and comfortable environment for runaway and homeless youth in residence., • Answers incoming telephone calls from the public, assesses crisis situations and takes appropriate action in a polite and welcoming manner., • Conducts intakes and ensures that all admission procedures are completed in a thorough and legible manner., • Maintains confidentiality of all client information, identity, and documentation., • Introduces and orients youth to all residential procedures including HIV/AIDS precautions, child abuse recourse, fire safety, resident guidelines and other assigned tasks., • Sustains punctuality and consistency in reporting for scheduled work shifts., • Provides shift coverage if requested across all Runaway Homeless Youth (RHY) programs at the discretion of management., • Communicates with management if/ when the staff coverage may be below required levels., • Maintains awareness of the whereabouts and safety of all youth in residence at Casey House at all times., • Supervises and conducts recreational activities for youth in residence., • Refers youth to case manager for any life planning/emotional issues., • Performs the completion of staff chores and housekeeping duties as required/assigned in a thorough and efficient manner., • Completes the Daily Log Notes accurately., • Utilize preventative supports to youth to decrease incidents of behavioral concern and Reports significant youth behavioral concerns to supervisor or other appropriate staff, should it occur., • Completes documentation of youth behaviors in individual case files, including any calls made or received significant to the needs of the youth., • Monitors and supervises daily chores, meal prep and cleanup; assures appliances are used in a safe manner by anyone in the residence., • Provides timely reporting of all suspected incidents of child abuse/neglect to immediate supervisor., • Completes incident reports as needed using employee manual guidelines., • Participates actively in ongoing professional development, as assigned., • Attends monthly Casey House staff meetings and any other meeting, as assigned., • Handles transportation duties on occasion, as directed by Supervisor., • Meets and participates on a regular, planned basis with the Team Lead or Coordinator of Youth Services, for supervision., • Performs other duties assigned by Administration. DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

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