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Job DescriptionDescription: We are seeking a dynamic and experienced Assistant General Manager to join our leadership team. This role offers an exciting opportunity to contribute to the strategic direction and operational excellence of our organization. The ideal candidate will be a proactive leader with strong management skills and a passion for delivering exceptional service. Key Responsibilities: • Support the General Manager in overseeing daily operations across all departments, • Assist in developing and implementing business strategies to achieve organizational goals, • Lead and motivate team members to ensure high levels of performance and customer satisfaction, • Monitor financial performance, including budgeting, forecasting, and cost control, • Ensure compliance with company policies, industry regulations, and safety standards, • Handle customer inquiries and resolve issues promptly to maintain positive relationships, • Collaborate with department heads to optimize operational efficiency and service quality, • Prepare reports and presentations for senior management on operational metrics and initiatives Skills and Qualifications: • Bachelor's degree in Business Administration, Hospitality, or related field, • Proven experience in management, preferably in a hospitality, retail, or service industry, • Strong leadership and team-building skills, • Excellent communication and interpersonal abilities, • Ability to analyze financial data and develop strategic plans, • Problem-solving skills and adaptability in a fast-paced environment, • Proficiency in MS Office Suite and relevant management software Join our innovative team and be part of a company that values growth, collaboration, and excellence. Requirements:Essential Job DutiesGuest Services & Guest Satisfaction • Greet and welcome guests, ensuring a warm, professional, and personalized experience., • Oversee and support check-in and check-out procedures., • Handle guest complaints, concerns, feedback, and special requests professionally and efficiently., • Follow up on guest issues to ensure appropriate resolution and satisfaction., • Monitor guest satisfaction scores, online reviews, and other guest feedback., • Identify opportunities to improve the overall guest experience and implement service improvement initiatives., • Assist guests with information regarding hotel amenities, local attractions, restaurants, transportation, and travel routes., • Maintain a visible management presence throughout the hotel and interact regularly with guests.Team Leadership & Staff Management, • Recruit, interview, train, supervise, coach, and evaluate hotel team members in accordance with company policies., • Provide clear direction and expectations to department employees., • Prepare and review weekly employee schedules to ensure appropriate staffing levels based on occupancy, business demand, and operational needs., • Monitor attendance, punctuality, productivity, and overall employee performance., • Conduct regular coaching sessions, performance discussions, and team meetings., • Address employee performance and conduct issues promptly and consistently., • Assist with disciplinary actions and documentation in accordance with company policy and applicable employment laws., • Foster a positive, professional, and accountable team environment., • Ensure all employees are properly trained on hotel procedures, safety requirements, guest service standards, and company policies., • Recognize and encourage employees who demonstrate exceptional performance and guest service.Hotel Operations, • Assist the General Manager with the day-to-day operation of the hotel., • Oversee hotel operations in the General Manager's absence., • Oversee front desk operations, including reservations, check-in/check-out, room assignments, billing, guest accounts, and cash handling., • Monitor room availability, occupancy, out-of-order rooms, and room status., • Coordinate with housekeeping and maintenance to ensure rooms and public areas are clean, maintained, and ready for guests., • Conduct regular inspections of guest rooms, public areas, back-of-house areas, and other hotel facilities., • Ensure hotel equipment, supplies, and operating areas are properly maintained and stocked., • Monitor hotel appearance and cleanliness and address deficiencies promptly., • Ensure compliance with company policies, standard operating procedures, brand standards, and applicable health and safety requirements., • Respond to operational emergencies and guest situations in a timely and professional manner., • Assist with implementing operational improvements to increase efficiency and reduce unnecessary expenses.Financial & Administrative Responsibilities, • Complete and/or oversee daily cash handling, reconciliation, and deposit procedures., • Ensure daily deposits are prepared accurately and delivered to the designated financial institution in accordance with company procedures., • Monitor front desk cash drawers and ensure all transactions are properly recorded and reconciled., • Review daily operating reports for accuracy and identify discrepancies or unusual activity., • Assist the General Manager with controlling labor costs, operating expenses, and other departmental expenses., • Monitor payroll hours and staffing levels to ensure labor is aligned with hotel occupancy and business needs., • Maintain accurate records and documentation in accordance with company requirements.Revenue & Occupancy Management, • Monitor room inventory, occupancy, rates, and availability., • Work with the General Manager and sales team to maximize occupancy and revenue., • Monitor cancellations, no-shows, room availability, and overbooking situations., • Identify opportunities to improve hotel profitability and operational efficiency.Safety, Compliance & Risk Management, • Ensure employees follow all company safety policies and procedures., • Maintain a safe environment for guests and employees., • Report and document accidents, incidents, injuries, property damage, and other significant occurrences in accordance with company procedures., • Ensure proper handling of guest, employee, and company information., • Assist with emergency procedures, drills, and response plans., • Ensure hotel operations comply with applicable federal, state, and local laws and regulations., • Maintain confidentiality of company, employee, and guest information.Communication & Management Support, • Communicate effectively with the General Manager and department leaders regarding hotel operations, staffing, guest concerns, maintenance issues, and other business matters., • Conduct and participate in management meetings and staff meetings., • Maintain effective communication between departments to ensure smooth daily operations., • Provide the General Manager with timely updates regarding operational concerns, employee matters, guest complaints, and financial or safety issues., • Assume management responsibilities and decision-making authority when the General Manager is unavailable., • Perform other duties and responsibilities as assigned by the General Manager or company leadership. Qualifications • A Bachelor’s degree (B.A) from a four-year college or university; or at least two years’ related management, or comparable experience is strongly preferred., • Minimum of 2 years in hotel operations., • Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred., • Must have a valid drivers’ license, and acceptable driving history subject to company approval. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoop kneel, crouch or crawl and taste or smell. The employee must regular lift and or move up to 50lbs, occasionally lift or move up to 50lbs. Specific vision abilities required by this job include peripheral vision and depth perception. Disclaimer The above is intended to describe the general contents of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Position Details: Job Title: Medical Assistant Location: Lewiston, NY Duration: 13 weeks Shift: 8am - 4:30pm Shift Details: 5 days a week + every other weekend + Holidays Type: Local Contract but travelers are welcome to apply! Job Summary: Prepare and stock exam rooms; ensure necessary supplies and medications are available Review patient charts and schedules to support smooth, efficient visits Escort patients, collect vital signs, and document health information Assist with basic clinical tasks such as lab specimen prep and EKGs Communicate abnormal findings to providers Support front desk operations: greet patients, answer phones, verify insurance, and schedule appointments Maintain accurate patient records and assist with quality control procedures. Education: Graduate of an accredited Medical Assistant program BLS certification (American Heart Association required) Skilled in clinical and administrative tasks (phlebotomy, aseptic technique, EHR) Experience: Minimum 1 years surgical tech experience License/ Certification: Medical Assistant Certificate. BLS certifications required. Regards, Jenna Rivera (218)210-0988 jenna.rivera@patternshiring.com

Hilton is currently hiring for Front Desk Agents, seeking candidates to: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Answer guest questions and inquiries; Use up-selling techniques to promote hotel services

The Front Desk Shift Manager assists with daily front desk and bell/door service activities and provides guidance to subordinate personnel to ensure courteous hotel/resort services. The Front Desk Shift Manager shall efficiently and accurately issue Player’s Club cards to new and existing guests.

The Front Desk Agent oversees the front desk operations of the hotel, ensuring the highest level of customer service satisfaction to all patrons and guests of the Casino and Hotel while maximizing room revenue and occupancy.

The Front Desk Agent (Primary position) or VIP Services Representative (primary position) oversees the front desk operations of the hotel, ensuring the highest level of customer service satisfaction to all patrons and guests of the Casino and Hotel while maximizing room revenue and occupancy, is cal

Perform basic front-desk and receptionist duties for multiple providers.

Seneca Gaming Corporation seeks a Front Desk Shift Manager in Niagara Falls, NY. This role oversees Front Desk and Bell Stand tasks, assists with daily operations, and acts as Manager on Duty when needed.

You'll maintain a clean, organized front desk, answer calls and emails, and help with daily operations while receiving ongoing training and development opportunities; benefits and schedule are.

Job DescriptionJob DescriptionGroup practice seeks Front Desk Coordinator to join our team.Dental Care Associates is a great place to work with a wonderful team approach to enhance the patient experience.We offer competative pay and benefits.Skills: CurveBenefits: MedicalDental401kPTOCompensation: $

Front Desk opportunities for candidates who can handle speed, precision, and a demanding Upper East Side salon floor. Drive front-of-house retail product sales and manage inventory.

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing paym

The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Hilton is seeking a Front Desk Supervisor to oversee front desk

Job Description Our Niagara Falls, NY OB/GYN client is seeking a reliable and compassionate Medical Assistant to support both clinical and administrative functions in a fast-paced medical office. The ideal candidate will have experience with patient intake, electronic health records (EHR), insurance verification, and front desk operations. This role requires strong multitasking skills, attention to detail, and a patient-first mindset. Hours: Up to 32 per week Hourly Rate: $16.25 - $19 p/h based on experience Key Responsibilities • Perform patient check-in and check-out, including demographic and insurance verification, • Schedule appointments and manage high-volume inbound phone calls, • Complete insurance verification, prior authorizations, and referrals, • Room patients, take basic information, and prepare exam rooms for procedures, • Maintain accurate patient charting and medical documentation, • Manage Electronic Health Records (EHR/EMR), ensuring compliance and accuracy, • Provide administrative support and basic IT troubleshooting as needed, • Ensure compliance with HIPAA regulations and office policiesRequired Qualifications, • 1+ year of experience as a Medical Assistant required, • 1+ year of experience in a medical office or clinical setting, • Experience with EHR/EMR systems; Medent and/or Healthlink is strongly preferred, • Knowledge of insurance verification and medical office workflows, • Strong organizational, multitasking, and communication skills

Job Description Frank R. Laurri MD & Associates is seeking a highly organized and patient-focused medical receptionist to join our fast paced primary care practice team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting or posess strong administrative skills and a desire to help patients ,we encourage you to apply. Location : 10175 Niagara Falls Blvd #1 Niagara Falls, New York 14304 9097 Main Street Clarence ,New York 14031 Shift/Hours Monday - Friday range 7:30 AM - 5:30 PM Job Duties Greets and checks in patients upon arrival. Verifies demographics, checks insurance eligibility, collects and processes payments. Schedule patient appointments and manage appointment calendars. Answers direct phone calls addressing patient inquiries , redirecting calls to nursing/provider triaging clinical needs Maintains accurate patient records in EMR ( Medent). Ensures patient confidentiality in compliance with HIPAA regulations Provide excellent customer service with professionalism and strong interpersonal skills ensuring a positive experience for patients,vendors and other healthcare team members Benefits: We offer a competetive salary $ 19.00-21.00 per hour and comprehensive benefit package with paid holidays, generous PTO and felxibile scheduling Experience Experience with front desk operations, patient scheduling , customer service and Medent preferred. Willing to train

Job Description Responsibilities • Manage patient scheduling for multiple general dentists., • Optimize doctor production schedules and hygiene recall appointments., • Review treatment plans with patients and explain financing and insurance options., • Complete daily insurance preauthorizations and eligibility and benefits verification., • Coordinate treatment plans and track unscheduled time., • Communicate with patients by phone and other channels regarding appointments, treatment, and insurance., • Maintain patient records and administer Eaglesoft dental software., • Perform basic front-desk and receptionist duties for multiple providers. Preferred Qualifications • At least one year of experience in dental reception and treatment coordination., • Experience with Eaglesoft dental software., • Knowledge of dental insurance verification and preauthorizations., • Experience with dental scheduling and treatment plan coordination., • Patient records management experience., • Strong customer service and organizational skills.

Job Description Group practice seeks Front Desk Coordinator to join our team. Full time. M-F approx 32+ hours. Dental Care Associates is a great place to work with a wonderful team approach to enhance the patient experience. We offer competative pay and benefits. Skills: • Curve Benefits: • Medical, • Dental, • 401k, • PTO Compensation: • $18-$21/hour