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Customer satisfaction jobs in Westfield, New JerseyCreate job alerts

  • Elmora Motor Sports llc
    Bdc management
    Bdc management
    11 days ago
    $50000–$150000 yearly
    Full-time
    Elizabeth

    We are seeking a motivated and dynamic Business Development Center Representative to join our team. This role is essential in driving our sales initiatives and enhancing customer engagement through effective communication and relationship-building strategies. The ideal candidate will possess strong sales skills, a customer-centric approach, and the ability to thrive in a fast-paced environment. Responsibilities Engage with potential customers through outbound calls and follow-up communications to generate leads and drive sales. Utilize CRM software to manage the sales pipeline effectively and track customer interactions. Conduct negotiations with clients to close deals, ensuring a high level of customer satisfaction throughout the process. Support high-end sales initiatives by upselling products and services tailored to customer needs. Collaborate with the sales team to develop strategies for improving sales performance and achieving targets. Maintain accurate inventory control and management to ensure product availability aligns with customer demand. Provide exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships. Conduct public speaking engagements or presentations as needed to promote products or services. Assist in marketing efforts by contributing ideas for campaigns that enhance brand visibility and attract new customers. Requirements Proven experience in outside sales, B2B sales, or retail sales with a strong understanding of the sales process. Excellent negotiation skills with a track record of closing deals successfully. Familiarity with CRM software for managing customer relationships and tracking sales activities. Bilingual or multilingual capabilities are highly desirable for engaging diverse clientele. Strong organizational skills with the ability to manage multiple tasks efficiently. Effective communication skills, both verbal and written, with an emphasis on phone etiquette during outbound calls. Experience in automobile sales or dealership environments is a plus. Knowledge of retail math and inventory management principles is beneficial. A proactive approach to cold calling and lead generation activities. Ability to work collaboratively within a team while also being self-motivated. Join us as we strive for excellence in business development while fostering an environment that encourages growth, innovation, and success. Job Type: Full-time Ability to Commute: Plainfield, NJ 07063 (Required) Ability to Relocate: Elizabeth NJ: Relocate before starting work (Required) Work Location: In person

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  • Shovlin Mattress Factory
    Now Hiring: Mattress Delivery Hero (a.k.a. The Muscle With Manners)
    Now Hiring: Mattress Delivery Hero (a.k.a. The Muscle With Manners)
    18 days ago
    $17 hourly
    Full-time
    Fanwood

    🚛 Now Hiring: Mattress Delivery Hero (a.k.a. The Muscle With Manners) Location: Fanwood, NJ Pay: $17/hr + tips (yes, people actually tip for great service—and ours is the best) Schedule: Full-Time, Tuesday–Saturday, 8:30 AM to 4:30 PM Benefits: Health insurance, a workout that counts as your gym session, and the satisfaction of helping people sleep better Who Are We? We’re Shovlin Mattress Factory, a family-owned business proudly serving New Jersey’s most well-rested residents. We handcraft our mattresses right here in Fanwood, then deliver them with the same love and care we put into making them. Our slogan? Stop Sleeping Around. Sleep on a Shovlin. (Yes, we went there. No, we’re not sorry.) Who Are You? You’re the kind of person who shows up on time, doesn’t panic at the sight of a flight of stairs, and knows how to treat customers—and their homes—with respect. You're strong (or at least gym-strong), polite, and can maneuver a mattress like a pro. If you can drive a big van or box truck and still wave at pedestrians like a friendly neighborhood delivery legend, you’re our kind of human. The Job: • Deliver our high-end mattresses, boxsprings, and powerbases to customers around NJ, and sometimes just over the borders into PA or NY., • Set everything up in bedrooms with white-glove care—no tossing mattresses through windows, please., • Be the face of Shovlin at the door—kind, courteous, and not smelling like you just ran a marathon., • On slow delivery days, lend a hand in the warehouse: straightening up, unloading supplier trucks, maybe even sweeping like a champ. You Must: ✅ Be able to lift 75–100 pounds without calling your chiropractor after every shift ✅ Have a clean driving record (no Fast & Furious resumes, please—Amy will check) ✅ Be comfortable driving a large van or box truck ✅ Take direction without pouting ✅ Be a team player (extra points if you laugh at our jokes) ✅ Treat our customers’ homes better than you treat your roommate’s Want In? Shoot your resume over to our very real Mattress Administrator, Amy, will reach out—unless you forget to attach your resume (don’t be that person). If you're ready to be the reason someone sleeps like a baby tonight, let’s do this. Team Shovlin 🛏️💪

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