Customer success jobs in Ridgewood, New Jersey (NJ) State

HCP-only programmatic messaging.AI-enabled proprietary technology.Creaegis, Eight Roads Ventures and F-Prime Capital.We are seeking exceptional, ambitious, and multifaceted teammates ready to join us on this thrilling mission.Are you ready to be part of something extraordinary?.We are currently l...

You will also collaborate with various internal teams to drive successful customer outcomes, bringing the voice of the customer into decision-making across the company. Customer Success team at our fast-growing FinTech SaaS company. You will play a key role in integrating with our existing Accoun...

The VP Customer Success will report directly to the Chief Revenue Officer and will play a critical role in leading all customer-facing post-sales activities including Customer Success, Technical Account Management, Solutions Architecture, Professional Services, and Technical Support. The VP Custo...

Manage a team of Customer Success Directors and Senior Managers responsible for customer relationships. A prominent company is seeking a leader to spearhead the Large Enterprise Customer Success team. Regional Vice President, Customer Success. Customer Success, Sales, Support, Professional Servic...

A company is looking for a Head of Customer Success. Develop and implement customer success strategies to enhance satisfaction and retention. Manage customer success team to exceed renewal and upsell targets. Minimum of 10 years of Customer Success experience in B2B SaaS or Benefits space, with 5...

Customer Success: Design and implement customer success programs to maximize customer lifetime value, reduce churn, and increase overall customer satisfaction. CloudBees is seeking a visionary and results-driven Vice President of Customer Success to oversee our global Customer Success and Support...

You will be responsible for establishing our new Customer Success pillar within the organization, hiring and leading a talented post-sales Customer Success, Account Management, and Support team, working with some of the most incredible brands in the country. Customer Success Lead, focusing on dep...

Our client is seeking a Customer Success Leader to spearhead support and customer education initiatives. As a pioneer in customer success, you'll have autonomy to shape a team and significantly influence how our client interacts with customers. They are in search of a capable manager experienced ...

Your Work Experience* Bachelor's degree and 5+ years of relevant experience* Proven experience in customer success within the SaaS industry* Demonstrated experience developing customer success plans and enabling customer defined value to be realized* Understanding of backup, recovery, archive and...

As the Vice President of Customer Success, Americas, you will tackle the challenges of nurturing customer relationships at an executive level, scaling our operations to meet the demands of our growing customer base, driving high levels of adoption and retention, managing complex implementations, ...

Lead, mentor, and manage a team of customer success professionals, project managers and other PMO staff. This role must understand how to collaborate across many stakeholders in the construct of delivering overall success for the customer. This role involves managing a portfolio of programs and p...

We are looking for an experienced Head of Customer Success to join our growing company and manage the existing team, plus strategically grow the Customer Success department. Optimize the process involving customer success and support. Minimum of 5 years of experience in high-touch customer succes...

Inform the development of service delivery models tailored to customer needs. Track record of success in achieving scalable outcomes via national franchise models. ...

Customer Success experience at a technology startup; 3+ years in a Customer Success leadership role. Own and lead the execution and performance of the Customer Success team using data (KPIs, customer outcomes, etc. Drive key Customer Success outcomes including identifying trends in products/servi...

The Vice President of Global Customer Success is pivotal in leading our dedicated team of Customer Success Managers, driving operational excellence, and ensuring that our enterprise and mid-market clients achieve unparalleled success with our platform. Lead and mentor a team of Customer Success M...

The Head of Institutional Customer Success will lead a team of customer success managers and drive the relentless execution of effective implementation and support of our institutional customers throughout the United States. Supports Customer Success Managers to enable them to build successful re...

As our first Head of Customer Success, you will be a trusted advisor to our early customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Act as “Head of” the Customer Success organization at Coast, overseeing the Onb...

Director, Salesforce Customer Success and Engagement. This role must understand how to collaborate across many stakeholders in the construct of delivering overall success for the customer. This role involves managing a portfolio of programs and projects to ensure successful delivery, alignment wi...

As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buil...

CS department and the company's success! As an Enterprise Customer Success Manager, you will have the opportunity to build meaningful relationships with our clients, play a crucial role in achieving our business goals, and work in a data-driven environment. Analyze our customers' performance base...

Customer Success will act as an enabler to ensure our customers remain successful and engaged with our solutions, so they understand the full value of their investment with us. That means we obsess over how to make the lives of our customers, and their customers, better. At F5, we live and breath...

Your success will be measured by key performance indicators, including customer retention, renewal rates, upsell, cross-sell, expansion, and customer satisfaction. Utilize data-driven insights to monitor customer health, identify trends, and implement proactive measures to enhance customer succes...

As the LiveU Customer Success Manager, you will fully own the relationship with our mid-market accounts. As the market leader, our customers include nearly all of the biggest and best storytellers across news, sports, entertainment and digital, as well as communicators in fields as diverse as P.....

In this role, you will provide excellent customer service to our current and potential customers, while having a direct impact on the level of success we achieve as an organization. Customer Success & Business Development Associate. Answer customer inquiries via email and telephone and assist in ...