Customer success jobs in Union, New Jersey (NJ) State

Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to ensure success along their treatment journey; Br...

... customer-obsessed team in Union, NJ. Who We Are Service Professionals is on a mission to create ... success story is written with thumbs pointed up. What We Offer We are building a culture that ...

The Client Success Manager has ultimate accountability for customer satisfaction and expansion of ACT’s products and services. Customer Success Management, ideally in consultative, strategic, and analytical capacity. You will increase loyalty and strengthen key client relationships, identify new ...

HCP-only programmatic messaging.AI-enabled proprietary technology.Creaegis, Eight Roads Ventures and F-Prime Capital.We are seeking exceptional, ambitious, and multifaceted teammates ready to join us on this thrilling mission.Are you ready to be part of something extraordinary?.We are currently l...

As a Senior Customer Success Manager, you will play a key role in driving customer goals, business transformation, and revenue expansion by ensuring the engagement, success, and growth of Reveleer’s customers across your assigned book of business. Follows through; Courteous; Helps internal and ex...

The CX Success Office is seeking a Journeys & Strategic Initiatives Customer Success Manager to guide a culture of client centricity through championing the voice of the client and consulting on business roadmaps to solve top client problems that drive overall client satisfaction and advocacy. Jo...

Are you passionate about working in teams to deliver a top-level post-sales experience for our key customers? Do you excel at driving optimal value realization for these customers? Are you energized by coordinating your tasks and collaborating with various stakeholders to achieve success? Do you ...

As the Director, Customer Success, you are responsible for all client activity and the overall success of NIQ at the customer. This includes driving timely outcomes and client value through the data, database, and analytics, which drive the overall customer experience and elevate NIQ's performa.....

Provide professional, comprehensive, and timely responses to customers, based on Client policies. Effectively and professionally communicate with customers. Engineer customized, need-specific reports for high-impact customers. In order to be successful in this role, we need someone who has:. ...

As the Director, Customer Success, you are responsible for all client activity and the overall success of NIQ at the customer. We are looking for a Director, Customer Success & Insights. This includes driving timely outcomes and client value through the data, database, and analytics, which drive ...

In this role, you will provide excellent customer service to our current and potential customers, while having a direct impact on the level of success we achieve as an organization. Customer Success & Business Development Associate. Answer customer inquiries via email and telephone and assist in ...

As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buil...

Proposes improvements to the Customer Success team’s organizational structure by defining segmentation of customer portfolio, as appropriate. Recruits, mentors, grooms and inspires the Customer Success Team by Building a pipeline of great candidates, establishing a rigorous interview process, set...

Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand-offs, and empower customers to self-serve. Leverage and manage overall custome...

Position Overview: Account Executive will be responsible for providing exceptional client service to the book of business, assist in all aspects of new and renewal business, and be responsible for documentation, record keeping, and processing for clients. Account Executive will work with other te...

Up to $80K per year / Medical, dental & vision - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls i...

Up to $75K per year / Health insurance / PTO / 401K - Join Mon Ami as a Customer Support Specialist; Assist customers with inquiries, troubleshoot issues, and guide them through features; Collaborate with team to improve user experience and contribute to product development; Demonstrate empathy, ...

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the ...

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify s...

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot sys...