Customer success jobs in West New York, New Jersey (NJ) State

Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Adidas, Coach, Lacoste, L'Oréal and T...

Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to ensure success along their treatment journey; Br...

HCP-only programmatic messaging.AI-enabled proprietary technology.Creaegis, Eight Roads Ventures and F-Prime Capital.We are seeking exceptional, ambitious, and multifaceted teammates ready to join us on this thrilling mission.Are you ready to be part of something extraordinary?.We are currently l...

Your Work Experience* Bachelor's degree and 5+ years of relevant experience* Proven experience in customer success within the SaaS industry* Demonstrated experience developing customer success plans and enabling customer defined value to be realized* Understanding of backup, recovery, archive and...

We are looking for an experienced Head of Customer Success to join our growing company and manage the existing team, plus strategically grow the Customer Success department. Optimize the process involving customer success and support. Minimum of 5 years of experience in high-touch customer succes...

As the Vice President of Customer Success, Americas, you will tackle the challenges of nurturing customer relationships at an executive level, scaling our operations to meet the demands of our growing customer base, driving high levels of adoption and retention, managing complex implementations, ...

You will also collaborate with various internal teams to drive successful customer outcomes, bringing the voice of the customer into decision-making across the company. Customer Success team at our fast-growing FinTech SaaS company. You will play a key role in integrating with our existing Accoun...

The Head of Institutional Customer Success will lead a team of customer success managers and drive the relentless execution of effective implementation and support of our institutional customers throughout the United States. Supports Customer Success Managers to enable them to build successful re...

Lead, mentor, and manage a team of customer success professionals, project managers and other PMO staff. This role must understand how to collaborate across many stakeholders in the construct of delivering overall success for the customer. This role involves managing a portfolio of programs and p...

Our client is seeking a Customer Success Leader to spearhead support and customer education initiatives. As a pioneer in customer success, you'll have autonomy to shape a team and significantly influence how our client interacts with customers. They are in search of a capable manager experienced ...

Customer Success experience at a technology startup; 3+ years in a Customer Success leadership role. Own and lead the execution and performance of the Customer Success team using data (KPIs, customer outcomes, etc. Drive key Customer Success outcomes including identifying trends in products/servi...

The VP Customer Success will report directly to the Chief Revenue Officer and will play a critical role in leading all customer-facing post-sales activities including Customer Success, Technical Account Management, Solutions Architecture, Professional Services, and Technical Support. The VP Custo...

Inform the development of service delivery models tailored to customer needs. Track record of success in achieving scalable outcomes via national franchise models. ...

Customer Success: Design and implement customer success programs to maximize customer lifetime value, reduce churn, and increase overall customer satisfaction. CloudBees is seeking a visionary and results-driven Vice President of Customer Success to oversee our global Customer Success and Support...

Manage a team of Customer Success Directors and Senior Managers responsible for customer relationships. A prominent company is seeking a leader to spearhead the Large Enterprise Customer Success team. Regional Vice President, Customer Success. Customer Success, Sales, Support, Professional Servic...

You will be responsible for establishing our new Customer Success pillar within the organization, hiring and leading a talented post-sales Customer Success, Account Management, and Support team, working with some of the most incredible brands in the country. Customer Success Lead, focusing on dep...

Become Customer Success Manager (m/f/d) at Retarus. You are responsible for your own customer portfolio and take on the long-term care for a sustainable, trusting, and successful business relationship. You convince our existing customers with your open, communicative personality, whereby you cont...

The Vice President of Global Customer Success is pivotal in leading our dedicated team of Customer Success Managers, driving operational excellence, and ensuring that our enterprise and mid-market clients achieve unparalleled success with our platform. Lead and mentor a team of Customer Success M...

As our first Head of Customer Success, you will be a trusted advisor to our early customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Act as “Head of” the Customer Success organization at Coast, overseeing the Onb...

Director, Salesforce Customer Success and Engagement. This role must understand how to collaborate across many stakeholders in the construct of delivering overall success for the customer. This role involves managing a portfolio of programs and projects to ensure successful delivery, alignment wi...

A company is looking for a Head of Customer Success. Develop and implement customer success strategies to enhance satisfaction and retention. Manage customer success team to exceed renewal and upsell targets. Minimum of 10 years of Customer Success experience in B2B SaaS or Benefits space, with 5...

In this role, you will provide excellent customer service to our current and potential customers, while having a direct impact on the level of success we achieve as an organization. Customer Success & Business Development Associate. Answer customer inquiries via email and telephone and assist in ...

Your success will be measured by key performance indicators, including customer retention, renewal rates, upsell, cross-sell, expansion, and customer satisfaction. Utilize data-driven insights to monitor customer health, identify trends, and implement proactive measures to enhance customer succes...

CS department and the company's success! As an Enterprise Customer Success Manager, you will have the opportunity to build meaningful relationships with our clients, play a crucial role in achieving our business goals, and work in a data-driven environment. Analyze our customers' performance base...