Customer success jobs in Baldwin, New York (NY) State

Customer Success Account Associate Manager. Conduct comprehensive training sessions for new customers ensuring a smooth integration and ongoing success. Manage and resolve low level technical issues via Jira ticketing, perform site maintenance, and troubleshoot equipment problems to ensure optima...

Join us on our mission to make a better world of work.Culture Amp is the worlds leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work.Culture Amp empowers companies of all sizes & industries to transform emplo...

As an Associate Publisher Account Manager, Enterprise youll work closely with the our Account Managers & our Enterprise Publisher partners to ensure their success with Taboola post-sale. We are committed to creating an inclusive environment for all employees & believe such an environment is criti...

Customer Success Operations Manager. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Examples of projects can range from the very strategic to the very operational and focus on some of the many areas,...

Dashlane's mission is to make security simple for millions of organizations & their people.We empower businesses of every size to protect company & employee data while helping everyone easily log in to the accounts they needanytime, anywhere.Over 17 million users & 20,000 businesses in 180 countr...

We are looking for a Scaled Customer Success Manager who understands the value of nurturing customer relationships, at scale. We need fresh eyes & customer-centric people who can help us continue to build an outstanding Scaled Customer Success program. You will work with a large portfolio of cust...

Genuine excitement about Customer Relationship Management (you want your customers to be successful!), coupled with the ability to know when to say “no” to a customer’s request. The Director, Strategic Operations (Customer Success) will be responsible for owning the performance of some of our key...

Dashlane's mission is to make security simple for millions of organizations & their people.We empower businesses of every size to protect company & employee data while helping everyone easily log in to the accounts they needanytime, anywhere.Over 17 million users & 20,000 businesses in 180 countr...

For Conductor, success is improving the lives of all the people in our orbitour customers, our customers' customers, our employee-owners, & our communities. Customer Success Manager to enable our customers to use our organic marketing platform to achieve their goals. Customer Success Manager is r...

What You'll Do  A successful Customer Success Account Associate Manager on the Infinite ID team would excel in building and maintaining strong relationships with a diverse customer base, ensuring their seamless experience with our systems. Customer Relationship Management: Serve as the primary .....

About Marlee (Fingerprint For Success) Backed by 20+ years of research, Marlee’s revolutionary predictive analytics have achieved over 90% reliability in forecasting personal and team motivations, behaviours, and performance. ...

Our client is a pioneering international capital markets SaaS company on the lookout for a dynamic and experienced Head of Customer Success to lead their global customer success function. As part of their global growth plans they are looking to appoint a dynamic and experienced Head of Customer S...

Customer Success Account Associate. Conduct comprehensive training sessions for new customers ensuring a smooth integration and ongoing success. Manage and resolve low level technical issues via Jira ticketing, perform site maintenance, and troubleshoot equipment problems to ensure optimal functi...

What You'll Do  A successful Customer Success Account Associate on the Infinite ID team would excel in building and maintaining strong relationships with a diverse customer base, ensuring their seamless experience with our systems. Customer Relationship Management: Serve as the primary liaison .....

Collaborates with the leadership to build and manage program management function in support of projects; assists in defining and developing departmental wide program management practices, governance standards, processes and metrics. Prioritizes projects, enforces processes, and contributes to dec...

Up to $80K per year / Medical, dental & vision - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls i...

Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot sys...

Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify s...

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Up to $75K per year / Health insurance / PTO / 401K - Join Mon Ami as a Customer Support Specialist; Assist customers with inquiries, troubleshoot issues, and guide them through features; Collaborate with team to improve user experience and contribute to product development; Demonstrate empathy, ...

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the ...