Customer success jobs in Ridgewood, New York (NY) State

Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Adidas, Coach, Lacoste, L'Oréal and T...

Serving more than 9,000 brand owners worldwide, Trace One is committed to delivering the best in every aspect of business, including solutions, data standardization and access, customer success and social and environmental responsibility. You will be the Customer Success Manager for several key a...

Enterprise Customer Success Manager. The Enterprise Customer Success Manager is crucial in linking business needs with our tech platform. You’ll collaborate with Account Executives, Product, and Engineering teams to ensure post-sale success, managing enterprise customers to guarantee satisfaction...

The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or Customer Success experience preferred . Support our Revenue team on assigned accounts to promote high l...

DESCRIPTIONThe Strategic Account Services (SAS) organization is seeking a Manager, Customer Success to lead a team of Customer Success Managers responsible for the growth and development of some of the most influential Sellers in the Amazon Store. Key job responsibilities* Coach, mentor, and deve...

Communicate major product updates and releases ensuring customer success team is well informed. Supporting CSMs on day-to-day tasks such as - provide customers with fast responses, ensure timely issue resolution and thorough follow ups and meeting summaries. Assist with Customer onboarding, start...

Collaborate with the sales team to identify and qualify potential customers, and actively participate in the sales process from discovery to closing deals. Understand customer requirements and business challenges, and develop innovative solutions tailored to their specific needs. Provide technica...

Create success metrics for the Customer Success division, advising the executive team on what success should look like at Clair for this function. As Clair gears up for our next phase of growth, we are looking for a leader for our Employer Implementation and Customer Success functions. This role ...

We are looking for a CS Engineer to join our dynamic and fast-paced environment to work cross-functionally and ensure our customers are technically successful from implementation through renewal/growth. CHEQ is the global leader in Go-to-Market Security, trusted by over 15,000 customers worldwide...

As a Customer Success Manager, you will be advising finance professionals from middle-management through the C-suite, customizing their Datarails platform, and training them on product updates. Create a detailed business analysis, outlining problems, opportunities and solutions for our customers ...

The Enterprise Customer Success team ensures that all customers get the highest value from Pathstream’s products and services. Our best-in-class Customer Success Managers build strong relationships with clients, understand their business needs and goals, and provide strategic guidance and support...

As a Customer Success Manager at Candor Health, you will play a pivotal role in ensuring our clients' success. Have a minimum of 2 years of experience in a customer-facing role, preferably in customer success management or account management within the healthcare technology or management consulti...

Ensure customer retention and manage customers' success and growth by engaging with customers throughout the relationship lifecycle and executing the steps in our standard customer journey. Develop customer-facing success plans that outline critical success factors, key metrics, potential issues,...

Are you looking for a role within the Customer Success department? We’re always looking for talented Customer Success Managers and we’d enjoy hearing from you! Send us your CV and one of our recruiters will review it and be in touch if we see a fit. Join our Talent Pool (Customer Success, NYC). A...

Thomson Reuters is looking for a Customer Success Manager to join our Customer Success team, working on the CoCounsel product. It’s critical for our CSMs to understand Customer Success best practices for driving SaaS software adoption. As the Customer Success Manager, you will:. In this role you ...

As the Coordinator, Customer Success, you will play a key role in delivering an unparalleled experience to every customer who interacts with the BrainStation brand. Living at the intersection of technology, education, and growth, you are an individual who is fascinated with all things digital, th...

The Customer Success Manager is responsible for on-site and remote product training, building relationships as a trusted advisor with decision makers, and improve adoption of the use and best practices of our products. Develop and cultivate customer relationships with key decision makers. Consult...

Our Customer Success team at OpenAI is dedicated to partnering with our customers and their people to embrace AI through the adoption of ChatGPT Enterprise. We are looking for a Customer Success Manager to collaborate directly with our ChatGPT Enterprise product customers. You are crucial to the ...

Senior Manager of Customer Success will ensure operational excellence across the team of CSMs through the consistent delivery of outstanding customer experiences resulting in increased product adoption and customer value. This person will focus on leading, mentoring and coaching a team of dedicat...

Business Insider seeks a Manager, Customer Success in New York, NY to: actively coach a team of Customer Success Managers; Manage international/global clients; Partner with Account Management team; collaborate with cross-functional partners in Sales, Marketing, Product, and Finance to solve busin...

Do you know all the nooks and crannies of online advertisement campaigns? Would you like to expand your analytical knowledge with client-facing skills? Then, this is your exciting opportunity to learn from our industry experts and grow together with our Customer Success team! You will be working ...

Customer Success Manager, Addressability. PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future. By delivering scalable and flexible programmatic innovation, we improve outcomes for our customers while...

Suggest optimization of existing processes within all Customer Success initiatives;. Customer Success or Account Management position is a must;. This includes planning, executing, and concluding projects, defining their scope, establishing timelines, efficiently managing resources, and ensuring s...

Genuine excitement about Customer Relationship Management (you want your customers to be successful!), coupled with the ability to know when to say “no” to a customer’s request. The Director, Strategic Operations (Customer Success) will be responsible for owning the performance of some of our key...