Customer success jobs in Fort Lee, New Jersey (NJ) State

Join KBP Foods' KFC franchise as a Shift Manager and lead a dedicated team in delivering exceptional customer service at one of our bustling locations. As a pivotal part of the restaurant's success, you'll uphold operational excellence and contribute to KFC's renowned legacy. If you're ready for ...

The Customer Success Manager is responsible for the technical aspects of customer success processes, including customer onboarding, training, support, and technical enablement. Job Title: Customer Success Manager. Own and maintain training functions within the Customer Success department. Serve a...

HCP-only programmatic messaging.AI-enabled proprietary technology.Creaegis, Eight Roads Ventures and F-Prime Capital.We are seeking exceptional, ambitious, and multifaceted teammates ready to join us on this thrilling mission.Are you ready to be part of something extraordinary?.We are currently l...

As the Vice President of Customer Success, Americas, you will tackle the challenges of nurturing customer relationships at an executive level, scaling our operations to meet the demands of our growing customer base, driving high levels of adoption and retention, managing complex implementations, ...

Your Work Experience* Bachelor's degree and 5+ years of relevant experience* Proven experience in customer success within the SaaS industry* Demonstrated experience developing customer success plans and enabling customer defined value to be realized* Understanding of backup, recovery, archive and...

The Head of Institutional Customer Success will lead a team of customer success managers and drive the relentless execution of effective implementation and support of our institutional customers throughout the United States. Supports Customer Success Managers to enable them to build successful re...

Director, Salesforce Customer Success and Engagement. This role must understand how to collaborate across many stakeholders in the construct of delivering overall success for the customer. This role involves managing a portfolio of programs and projects to ensure successful delivery, alignment wi...

Our client is seeking a Customer Success Leader to spearhead support and customer education initiatives. As a pioneer in customer success, you'll have autonomy to shape a team and significantly influence how our client interacts with customers. They are in search of a capable manager experienced ...

Inform the development of service delivery models tailored to customer needs. Track record of success in achieving scalable outcomes via national franchise models. ...

A company is looking for a Head of Customer Success. Develop and implement customer success strategies to enhance satisfaction and retention. Manage customer success team to exceed renewal and upsell targets. Minimum of 10 years of Customer Success experience in B2B SaaS or Benefits space, with 5...

Customer Success experience at a technology startup; 3+ years in a Customer Success leadership role. Own and lead the execution and performance of the Customer Success team using data (KPIs, customer outcomes, etc. Drive key Customer Success outcomes including identifying trends in products/servi...

We are looking for an experienced Head of Customer Success to join our growing company and manage the existing team, plus strategically grow the Customer Success department. Optimize the process involving customer success and support. Minimum of 5 years of experience in high-touch customer succes...

You will also collaborate with various internal teams to drive successful customer outcomes, bringing the voice of the customer into decision-making across the company. Customer Success team at our fast-growing FinTech SaaS company. You will play a key role in integrating with our existing Accoun...

The Vice President of Global Customer Success is pivotal in leading our dedicated team of Customer Success Managers, driving operational excellence, and ensuring that our enterprise and mid-market clients achieve unparalleled success with our platform. Lead and mentor a team of Customer Success M...

Customer Success: Design and implement customer success programs to maximize customer lifetime value, reduce churn, and increase overall customer satisfaction. CloudBees is seeking a visionary and results-driven Vice President of Customer Success to oversee our global Customer Success and Support...

As our first Head of Customer Success, you will be a trusted advisor to our early customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Act as “Head of” the Customer Success organization at Coast, overseeing the Onb...

Become Customer Success Manager (m/f/d) at Retarus. You are responsible for your own customer portfolio and take on the long-term care for a sustainable, trusting, and successful business relationship. You convince our existing customers with your open, communicative personality, whereby you cont...

You will be responsible for establishing our new Customer Success pillar within the organization, hiring and leading a talented post-sales Customer Success, Account Management, and Support team, working with some of the most incredible brands in the country. Customer Success Lead, focusing on dep...

Manage a team of Customer Success Directors and Senior Managers responsible for customer relationships. A prominent company is seeking a leader to spearhead the Large Enterprise Customer Success team. Regional Vice President, Customer Success. Customer Success, Sales, Support, Professional Servic...

Lead, mentor, and manage a team of customer success professionals, project managers and other PMO staff. This role must understand how to collaborate across many stakeholders in the construct of delivering overall success for the customer. This role involves managing a portfolio of programs and p...

The VP Customer Success will report directly to the Chief Revenue Officer and will play a critical role in leading all customer-facing post-sales activities including Customer Success, Technical Account Management, Solutions Architecture, Professional Services, and Technical Support. The VP Custo...

Minimum of years’ experience ranging for college internships to a professional position in Campaign Management, Customer Success, or Customer Service/Client Services - dealing directly with internal business teams, vendors, clients and/or Sales Executives. The Digital Incentives Customer Success...

As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buil...

In this role, you will provide excellent customer service to our current and potential customers, while having a direct impact on the level of success we achieve as an organization. Customer Success & Business Development Associate. Answer customer inquiries via email and telephone and assist in ...