Customer support engineer jobs in Long Island City, NYCreate job alerts

About the Role As a Customer Support Specialist, you will work directly with the thousands of ... Identify common customer issues, escalate complex cases to customer success team or engineering ...

... customers, collaborating with Product Management and Engineering teams to coordinate resources, and supporting the Account Management teams to drive opportunities to optimize the customer ...

The Sales Engineer will be responsible for providing technical support, effective communication, sales assistance, and excellent customer service on a daily basis. Qualifications * Sales Engineering ...

You will ensure the successful delivery, supporting multiple corporate and satellite sites, and ... and customer-specific landing pages. * Write, review, and maintain clean, scalable code across ...

Launch Your Customer Success & Support Career with SV Academy! Are you passionate about helping ... Work with product and engineering teams to escalate and resolve complex issues. * Enhance Product ...

Excellent time management, communication, and customer service skills; * Ability to act ... Support Engineer to join the team and continue its track record of excellence as it grows and ...

We are relentless in protecting our customers and we believe that the unique ideas of every member ... The SE will be part of the wider Palo Alto Networks SE community, providing support and access to ...

... engineer with a high level of product knowledge and general audio theory in the Product Support Group (PSG). This position ensures customer satisfaction through daily interaction with customers using ...

Coordinate and support - Maintain direct communication with the customer to understand needs throughout the software development lifecycle. Work with the engineering team to execute timely and cost ...

You will work closely with the Advanced Analytics, CRM, Data Engineering, and IT teams on ... Implement and support new technological integrations, upgrades, and ingestion of new customer data ...

... programing, QA'ing and sending. ● Support efforts to keep teams across the org customer-obsessed through assistance, management, and internal socialization of Research Tag Alongs, EnjoyHQ, Customer ...

The position will be a role between our sales team and customer service team, working closely with both sides as well as our technical support, engineering, drafting and production team

Work with product and engineering to automate prompt management, onboarding workflows, and customer success processes. * Establish repeatable and efficient operational frameworks to support company ...

: The Development Associate is responsible for supporting a comprehensive, diversified, and ... Responsibilities: CRM Management and Gift Processing: * Oversee the organization's Customer ...

Professional Engineer (PE) license a plus * Travel required (approximately 50% to 70%) * Experience ... Customer Support * Attend Insureds / Member servicing meetings as delegated by the Loss Control ...

Supporting customers and their engineering teams throughout their entire partnership with Evervault. * Working directly with our founder and laying the foundations for our sales playbook as we scale

Provide pre-sales support, including application engineering, project quoting, and follow-ups. * Manage and drive performance of Manufacturer's Representatives in the territory, utilizing CRM to ...

Provide product support for customers, both pre- and post-sales * Share customer feedback with product and engineering teams to identify potential market opportunities * Identify and implement ...

Support: Problem-solve customer questions. We support dedicated and thoughtful professionals; our ... engineering) and at the client (managers, champions and users). Always double check work and check ...

... Engineers, General Managers, VPs, and C-Suite executives. The ideal candidate will utilize a ... Provide professional after-sales support to enhance the customer experience. * Meet or exceed ...

... customer support not offered elsewhere. AmTrust Title is national Title company backed by the deep ... developers, REITs and lenders. Our prime objective is to close transactions in a timely and ...

They are a Digital Product leader that makes every decision with the customer at the center ... Partner with the Release Train Engineer to enhance team operations through Inspect & Adapt ...

Our commitment to excellence and customer satisfaction has established us as a trusted partner in ... We are seeking a dynamic and results-oriented Regional Sales Engineer to join our team and drive ...

... programming. Project Sunshine partners with 500 medical facilities across the U.S. and in three ... Utilize Salesforce CRM to track donor interactions and next steps from discovery to cultivation to ...

... buyers, sellers, and developers. SERHANT. revolutionizes the traditional brokerage model by ... MPLE is transforming real estate through AI-driven support combined with human expertise. Our ...

Combined with NYAM's trusted programming and historic library, and with the support of 1,800 ... Work closely with the Conference Center Director and catering partner, ensuring excellent customer ...

... and engineers--many of whom have joined us from Amazon, Apple, Twitter, Meta, etc. Job Summary ... Support virtual dermatology consultations by managing patient intake, documentation, and follow-ups ...

... customer service. Job Summary: As the Manager of Optimization at Priority you will play a critical ... Perform ad-hoc analysis to support business initiatives, including cost analysis, process ...

This function aims to proactively engage with consultants and the engineering community, gain a ... support to the business * Serve as a critical point of contact for the customer and act as an ...

... supporting the sales pipeline. Key Responsibilities: 🔹 Lead Generation: Identify and engage ... Schedule product demonstrations for the sales and field engineering teams. 🔹 Customer Education

... customers through branded products and experiences. We are also a certified B Corp, and are ... developers and ensuring successful deployment * Manage 3rd Party Partners providing support for E ...

As a Data Scientist, you'll be instrumental in driving data-driven insights that support critical ... Strong ability to translate data into insights that illuminate customer needs and behavioral ...

Enables developers and organizations to train private AI models with precision and security using ... You will oversee direct-to-customer marketing efforts. * You will manage the marketing budget ...

Collaborate with the engineering team to find solutions for clients through ML-based initiatives ... Support clients in developing and monitoring KPIs through NLP/LLM and ML solutions that align with ...

Genie provides travel RN's flexibility, support, top pay scale, housing and the #1 rated, multi ... developer to CEO.

... engineering firm. This role will focus on supporting business development efforts and support ... Proficiency in CRM systems (Pipedrive or Salesforce), marketing analytics, and design tools ...

Some of our competitive, human-first programming includes: * Split in-office x work-from-home ... Support successful new client onboarding transition * Meet KPIs as set forth by management

Support an environment of teamwork, trust and collaboration with peers, customers, and supervisors ... After graduating from Shenkar College of Engineering and Design in Tel Aviv, Lotan moved to New ...

Review customer requirements for assigned projects. * Perform research and analysis for litigation ... A bachelor's degree in engineering, architecture, or construction project management or related ...

... customer service, be a team player, build relationships, and support your colleagues in all facets ... developers. * Aquire new Trade & Enduser clients through local outreach. * Work with showroom team ...

Create one-off reports for programming updates, account analysis, etc. * Manage relationships with ... Bachelor's degree preferred * 0 - 3 years in an administrative support role, customer service ...

Support the equipment sales process by identifying prospective customers, generating leads and ... Completion of a two- or three-year college program in electrical or electronics engineering ...

Reporting to the Director of Strategic Merchandising, this role will support the Merchandising Team ... Identify and analyze emerging trends in customer behavior, market conditions, and competitor ...

At one of the best hedge funds in the world, we're on a mission to empower our engineers by creating clear, detailed, and user-friendly documentation that supports our internal teams and customers ...

Do you thrive in a role that combines team leadership, program development, and customer service ... Whether through open play, expertly facilitated programming, or events, we strive to create a safe ...

... a relentless focus on customer experience, you've come to the right place. Specific ... Work collaboratively with UX, engineering, marketing, legal, data, and operations teams across US ...

... AI Engineer Generalists applicants Video submission : What's the elevator pitch on why you are a ... What tech-first brand supports their customers best and how? * If you could change one thing (only ...

The successful candidate will have demonstrated success in customer relations, relationship ... Ensure operational efficiency in supporting regional and national events and community engagement ...