Customer support engineer jobs in Union City, NJCreate job alerts

Scaling Solutions Architecture & Engineering team to support our growing business. Collaborate, Guide & Support new and existing customers. Full customer life cycle - presale, setup, installation and support.

Operating at the intersection of traditional finance and cutting-edge technology FalconX addresses the industrys foremost challenges: Navigating the digital asset market can be complex and fragmented with limited products and services that support trading strategies structures and liquidity found...

Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. Involved in all aspects of the architectural practice with an emphasis on the implementation of the firmwide...

Communicate with customers via phone, email and live chat. Work with internal departments to meet customer's needs. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:.

Understanding of multi-geo support environment. Improves and maintains customer and employee satisfaction. Experience in Customer handling as a Techno Manger.

This dynamic, open-ended role involves answering customer inquiries, identifying sales opportunities, and supporting our pest control operations. Open-Ended Duties: Take on additional responsibilities as needed to support the team and enhance customer experience. Sales Opportunities: Identify and...

Guide engineers while partnering with product and business leads. At least eight years of professional software engineering experience. This role is designed for senior engineers who want to deliver real AI systems in complex enterprise environments.

At least eight years of professional software engineering experience. This role is designed for senior engineers who want to deliver real AI systems in complex enterprise environments. Build and deploy advanced AI tools inside customer environments.

The engineer will join a global team that provides real-time support for the firm's proprietary trading systems and related trading infrastructure, supporting a number of the firm's well-established systematic and fundamental strategies. Prior experience in a tech ops, dev ops, or site reliabilit...

The engineer will join a global team that provides real-time support for the firm's proprietary trading systems and related trading infrastructure, supporting a number of the firm's well-established systematic and fundamental strategies. Prior experience in a tech ops, dev ops, or site reliabilit...

Arcesium is seeking a dynamic, multi-discipline, polyglot Software Engineer with deep knowledge of HTTP, network protocols, load balancing, authentication and authorization, and related technologies, to join our Infrastructure Engineering team. Arcesium Engineers work independently, display a hig...

Bachelor's degree in Computer Science, Engineering, or related field. C++ Software Engineer to be a part of its multi-billion technology trading platform. Software Engineers with expertise in C++ will be a part of the Core Infrastructure team which is responsible for designing, developing, and ma...

Arcesium is seeking a dynamic, multi-discipline, polyglot Software Engineer with deep knowledge of HTTP, network protocols, load balancing, authentication and authorization, and related technologies, to join our Infrastructure Engineering team. Arcesium Engineers work independently, display a "hi...

A leading proprietary trading firm, specializing in high-frequency and algorithmic trading across global financial markets are looking to hire a Trading Support Engineer. As a Trading Systems Engineer, you will be the first point of contact for real-time trading system issues, ensuring maximum up...

You will work closely across Scale's ML teams and researchers to build the foundation platform that supports all our ML research and development. Strong software engineering skills, proficient in frameworks and tools such as CUDA, Pytorch, transformers, flash attention, etc.

Act as the customer advocate for any issues that require technical assistance and follow-up with the customer through resolution. You will build trust with our customers and teams, and build environments where our customers feel (and are) secure. Ensure ongoing customer happiness, support and ado...

Infrastructure Engineer, Python, New York City, NY. There are 5 openings available for the Infrastructure Engineer position. Holds a bachelor's degree in computer science, Electrical Engineering, or another scientific or technical discipline.

Experience providing basic telephony support (major plus). Minimum of 2 years of hands-on experience supporting enterprise network or security infrastructure.

The resource will have significant interaction with NYC Cyber Command leadership, its engineering, architecture, and application security teams, incident response and other cyber security practitioners. Bachelor's degree in computer science, electrical or computer engineering or related field, or...

Seeking a Network Engineer to provide the highest technical level support, often in the form of assistance to other engineers,. Experience with the employment of battle command systems in support of military operations. Position: Network Engineer III.

Leading high-visibility engineering efforts on some of our data intensive core components. The ideal candidate will have a strong academic background in computer science and at least 3-5 years of relevant experience as a software engineer at a top startup or technology firm.

The Network Engineer is responsible for designing, implementing, and supporting enterprise network environments. This includes separating and establishing new networking components to support operational independence, secure connectivity, and scalability during transformations or carve-outs. Supp...

Support platform infrastructure for SIEM and endpoint implementations. Participate in an on-call rotation for system support outside of normal hours. Qualifications Basic Requirements: Bachelor's Degree in Computer Science, Engineering, or similar, or equivalent experience.

A leading proprietary trading firm, specializing in high-frequency and algorithmic trading across global financial markets are looking to hire a Trading Support Engineer. Provide support for proprietary trading applications, ensuring minimal downtime. Contribute to documentation and knowledge-sha...

C++ Software Engineer to be a part of its multi-billion technology trading platform. Software Engineers with expertise in C++ will be a part of the Core Infrastructure team which is responsible for designing, developing, and maintaining a low latency trading platform that is deployed globally. Ba...

The engineer will join a global team that provides real-time support for the firm's proprietary trading systems and related trading infrastructure, supporting a number of the firm's well-established systematic and fundamental strategies. Prior experience in a tech ops, dev ops, or site reliabilit...

Manager of Product and Customer Quality, the Team Lead will act as an escalation point for our customer and lead our customer quality and product quality engineers who serve as the customer's advocate in driving resolution of issues and continuous improvement. Staff Customer and Product Quality E...

At least eight years of professional software engineering experience. This role is designed for senior engineers who want to deliver real AI systems in complex enterprise environments. Build and deploy advanced AI tools inside customer environments.

Maintains a high level of customer satisfaction by resolving all tangible problems and concerns and escalating to more technically experienced Desktop Support Specialists when necessary. Provides support to business area management and staff at the highest customer service level for all aspects o...

Location: Ridgefield Park, NJ (100% Onsite) Duration: Long term 9AM- 6PM EST Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. Key Responsibilities: Provide second-line technical support for lapto...

Individual must be certified as an Operating Engineer possessing both a.

Our client, a nonprofit advisory organization, is seeking a hands-on Infrastructure Engineer to support and modernize their IT infrastructure. Key Responsibilities: Optimize Azure infrastructure, including Azure Data Lake, to support data storage and backup modernization. Develop and support inte...

Technical Support Engineer (TSE). Technical Support Engineer or in a similar client-facing technical role. Collaborate closely with product and engineering teams to deliver feedback and influence the product roadmap, with an eye toward usability, stability, and maintainability.

Plan, design, analyze, and provide technical support for GoNetspeed's fiber and copper-based networks. Participate in an on-call rotation with other engineers. Assist provisioning and technical support as needed.

Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices in the allocated location. Responds to customer requests effectively and communicates with them to address issues. Provide IT Support especially for Radiology Team and assisting Radiology team.

Responsibilities include triaging and dispatching tickets, resolving diverse technical issues, and optimizing support workflow. Provide remote and in-person support as needed. Participate in the after-hours support rotation.

The QA Engineer will work with the integration vendor to ensure adherence to DIIT network server standards during the engineering and implementation phases. Provide engineering support for network integrations, including reviewing proposed work plans throughout the infrastructure deployment proce...

We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity...

Provide technical consultation and customer support for high-level issues. Manage technical projects throughout pre-sales and post-sales, while supporting network, server, and communication systems.

Network Engineering experience* working with customers to understand their technical challenges with the ability to convey reasoning for your solutions. Partner with customers to ensure healthy IPSec / VPN services from our platform to the customer's on-premise systems. Today, our technology is u...

To provide 1st line technical support; answering support queries via phone and email. To maintain a high degree of customer service for all support queries and adhere to all service management principles. Desktop Support Windows 11 Intune support.

Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives. The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. ...

ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. This Level 2 IT Service Desk Engineer role will be part of the ION's US IT Service Desk primarily based in NYC (midtown). The IT team is formed of an enthusiastic mix of peo...

Experience with security engineering, computer and network security, and security protocols. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).

Individual must be certified as an Operating Engineer possessing both a.

Galaxy is looking for a Senior Network Engineer with strong background in low-latency trading networks needed to help design, build and support nationwide & global trading networks. Responsible for working and collaborating with network engineering team on new and existing networking projects, re...

This role is the first point of contact for all inbound service requests for PC, Apple, or infrastructure support. Support client workstations (e. Get notified about new Desktop Support Specialist jobs in.

As an IT Technician - Desktop Support you will provide desk-side computer support, including hardware and software assistance, to end users. Provide after hours support, usually by phone, during on-call rotation. Strong customer service skills and ability to build relationships with business prof...