Offres customer support engineer à Yonkers, New YorkCréer des alertes d'emploi

Engineer smarter solutions. Strengthen every project. In this role, you'll provide technical support and drive sales by partnering with designers and specifiers to solve complex challenges using Hilti solutions. You'll secure commitments for specification or approval of Hilti engineered products, consult on innovative designs, and help customers build smarter, stronger, and more sustainably-while protecting projects with sound engineering judgment. This is where collaboration meets impact, and your expertise shapes the future of construction. What You'll do • Face to face, telephone, and electronic communication with territory salesperson, strategic business personnel, sales managers, contractors, designers, specifiers, or officials of codes and approvals, • Competent written communication with customers (buying and non-buying); such communication must be technically accurate, minimize Hilti's exposure, and demonstrate common sense problem solving capabilities, • Visit jobsites and company offices with or without salespeople or strategic business personnel to assess application problems, opportunities, and provide technical education and solutions, • Investigate product failures in the field and provide product management feedback on local issues as needed, • Investigate business opportunities in the field by participating in Customer Surveys as needed for product and market development, • Participate in local sales strategy development and at sales management review and improve sessions, • Obtain specifications and approvals for use of Hilti products, concentrating on high potential designers, specifiers, and owner groups, • Provide professional educational seminars and presentations for A/E firms to inform them of Hilti products, their performance characteristics, applications, and product limitations, • Provide competent recommendations to engineers, architects, and other designers on specific applications using sound engineering judgment; educate specifier on technical advantages of Hilti solutions not covered by test data, • Provide field testing to determine appropriate capabilities in situations not covered by test data, • Review project specifications or calculations for engineers and architects; provide feedback to designers regarding accuracy, suitability, and code compliance, • Utilizing software provided by Hilti, maintain accurate records of contacts and specifications; coordinate with salesforce to ensure that key opportunities are capitalized on, • Create and coordinate jobsite management within CRM system utilizing Hi Site; includes creation of specific jobsites, applications, and active participation in the monthly sales management meetings, • Communicate application specifications with design community to sales team utilizing CRM system, assigning tasks and action items to applicable Account Managers for conversion of specification to sale, • Maintain and update regional fact-base and contacts of designers, influencers, and code officials Work with local/regional code and approval agencies to obtain necessary approvals, • Understand construction methods and local building codes, as they relate to Hilti products, • Provide input on technical approvals and reports related to Hilti's products, • Active in local organizations of the design and construction community, i.e. CSI, ASCE, Structural Engineer's AssociationWhat You'll Bring, • Bachelor's degree in Structural or Civil Engineering required; Master's degree (technical or business) preferred, • Knowledge of construction methods and practices preferred, • 2 years minimum experience in engineering/construction role preferredWhat's In It for You In addition to a competitive base salary and exciting bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $91,000-$107,000 with bonus at target of $16,200. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Yonkers, NY (Manhattan, NY area) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Yonkers, NY (Manhattan, NY area) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Yonkers, NY

Job DescriptionDescription: Position Overview: We are seeking a Design Engineer with a strong mechanical engineering background to join our product development team. This role focuses on the design, modeling, and development of HVAC systems and components. The ideal candidate is creative, detail-oriented, and enjoys working through the entire design cycle—from concept development and CAD modeling through prototyping, testing, and final production release. You will collaborate closely with cross-functional teams including manufacturing, supply chain, and sales to deliver high-performance HVAC solutions that meet customer and regulatory requirements. Key Responsibilities: · Design and develop new HVAC products and components, with emphasis on innovation, energy efficiency, and manufacturability. · Create detailed 3D CAD models and engineering drawings (SolidWorks or similar) for new designs and product improvements. · Support prototype development, assembly, and validation testing. · Work with various regulatory and industry organizations for testing and certifications · Work with offshore and internal engineering teams to coordinate design and development efforts. · Work with sales, marketing, manufacturing, finance, supply-chain and other departments · Participate in design reviews and provide engineering input to improve product performance, reliability, and cost-effectiveness. What We Offer: • Competitive salary, bonus, and benefits package., • Significant long-term growth opportunity., • Bachelor’s degree in Mechanical Engineering or similar field, • 2 to 5 years of working in the HVAC industry, manufacturing, electronics, or similar industries preferred, • Bachelor’s degree in mechanical engineering or similar field· SolidWorks or similar CAD experience, • Understanding of thermodynamics, heat transfer, and fluid mechanics as applied to HVAC systems., • Strong analytical and problem-solving skills with the ability to balance theoretical and practical considerations. · Ability to work with minimal supervision· Familiarity with electronic controls or system integration.· High level of proficiency in Microsoft Office products like Word, Excel, PowerPoint, etc. · Team player· Structured and organized mindset· Excellent professional communication skills

Job DescriptionJob Title: Medical Equipment Engineer IIIPosition Summary The Medical Equipment Engineer III serves as a senior technical expert responsible for providing advanced-level installation, troubleshooting, maintenance, and repair of medical and dental equipment both remotely and on-site. This role requires expert technical knowledge, exceptional customer service skills, and the ability to lead and mentor junior engineering staff. The Engineer III acts as a technical escalation point, ensures service excellence, and supervises Medical Equipment Engineer I and II team members while contributing to continuous improvement initiatives and internal training. Key Responsibilities • Provide expert-level technical support for complex dental equipment issues, both remotely and on-site, • Serve as the primary escalation point for unresolved or advanced technical cases from Engineer I and II staff, • Install, configure, inspect, test, and validate advanced dental equipment at customer sites, • Diagnose complex system failures and recommend corrective actions and long-term solutions, • Lead on-site service activities for critical installations, upgrades, retrofits, and major repairs, • Supervise, mentor, and provide technical guidance to Medical Equipment Engineer I & II team members, • Support onboarding and training of new engineers, including field shadowing and skills development, • Review service documentation for accuracy, completeness, and compliance with company standards, • Communicate clearly and professionally with customers, vendors, and internal stakeholders to resolve issues and manage expectations, • Monitor and analyze service metrics such as resolution time, repeat service calls, and customer satisfaction, • Collaborate with engineering, quality, and product teams to provide feedback on equipment performance and design improvements, • Support internal process improvement initiatives and contribute to best-practice development, • Travel regularly to client sites (average 2–7 days per assignment) and provide leadership during multi-day or complex service engagements, • Ensure safe handling, transport, setup, and operation of equipment (up to 50 lbs), • Perform other duties as assigned by managementSupervisory Responsibilities, • Directly supervises Medical Equipment Engineer I and II positions, • Provides performance feedback, coaching, and technical development support, • Assists management with workload planning, scheduling, and skills assessmentsRequired Qualifications, • Associate degree required; Bachelor’s degree in Biomedical Engineering, Electronics, or a related technical field preferred, • 5+ years of hands-on experience servicing medical or dental equipment, with demonstrated advanced troubleshooting expertise, • Prior experience mentoring, leading, or supervising technical staff, • Strong mechanical, electrical, and diagnostic skills across a broad range of clinical equipment, • Proven ability to communicate complex technical information clearly to customers and internal teams, • Excellent customer service, interpersonal, and conflict-resolution skills, • Proficiency in Microsoft Office (Word, Excel, Outlook) and service documentation systems, • Valid driver’s license and ability to travel regularly, • Ability to work independently, prioritize tasks, and manage multiple complex service cases, • Must be able to kneel, bend, stand for extended periods, work in tight spaces, and lift up to 50 pounds

Job DescriptionTitle: Repair/ Quality EngineerLocation: Englewood, NJ- 5 days in office Position Summary: Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems, founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including retail, transportation, education, banking, healthcare, hospitality, and airports. Hanwha Vision America (HVA) is seeking a Repair/ Quality Engineer to support HTCC’s engineering and repair operations by performing intake screening, basic diagnostics, quality checks, and documentation. The role ensures that incoming units are properly evaluated, repair processes run efficiently, and completed products meet quality standards before shipment. This position combines repair-support responsibilities with quality assurance activities to improve workflow efficiency, accuracy, and overall service performance. Key Responsibilities: • Perform initial screening and basic functional checks on incoming units, • Identify obvious issues or simple conditions that can be resolved before repair, • Support repair workflow by preparing units, organizing information, and performing basic diagnostics, • Conduct quality checks on completed repair units to ensure they meet internal standards, • Document inspection results and update system records accurately, • Assist with failure analysis for repeated issues and provide feedback to engineering, • Inspect packaging quality and verify final shipment readiness, • Collaborate with repair staff, engineering, logistics, and warehouse teams as needed, • Maintain checklists, guidelines, and standard procedures for inspection work, • Support process improvements related to efficiency, quality, and documentation complianceQualifications:, • Preferred background: Electronics, Electrical Engineering, Computer Engineering, or related field, • Basic understanding of electronic components (e.g., resistors, capacitors, diodes), • Ability to use multimeters and basic diagnostic tools, • Strong attention to detail and problem-solving skills, • Ability to follow technical checklists and standardized procedures, • Proficiency with Microsoft Office and basic system data entry Physical Demands:

Job Description Chromalloy is a global engineering & solutions company. We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world. Video: What We Do Why work at Chromalloy? Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. As a global company, we are committed to creating an inclusive environment where all employees feel represented, heard, and able to bring their best selves to work every day. Be part of something bigger with Chromalloy! Our Total Rewards Program is designed to support you today and in the future. • Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching., • Development & progression opportunities for every employee – regular performance conversations, training and development curriculum, and engineering fellowship programs., • Paid time off, including vacation, sick time, paid holidays, and parental leave—all eligible on your first day of employment! The Senior Quality Engineer performs key aspects required for proper evaluation and resolution of quality related matters and technical issues that may arise during manufacturing and maintenance of turbine engine components. This position supports activities related to quality system requirements compliance, and additionally creates, tracks, and provides statistical analysis, reports, and metrics for quality related activities. RESPONSIBILITIES • Lead by example and promote a strong quality culture in achievement and performance throughout the organization., • Complete and assist with both internal and external audits of the quality management system, processes, suppliers, and meeting the criteria of external customer and regulatory requirements., • Provide quality, technical, and interpretation support to both internal and external customers / suppliers., • Effectively interact with production and development teams to maintain product supply and help introduce new products., • Demonstrate and deliver exceptional customer service by ensuring timely responsiveness and full compliance., • Continuously improve the quality management system with documentation, procedures, and systems., • Support quality metric improvement initiatives to meet or exceed site level goals., • Bachelor’s degree in engineering (mechanical, aerospace, or related field) required, • 7+ years relevant work experience as a quality engineer or equivalent, aerospace industry preferred, • Strong knowledge of RCCA, including problem solving tools and demonstrated effectiveness at facilitating such activities, • Advanced organizational skills, with the ability to prioritize and effectively manage multiple tasks simultaneously, • Excellent problem-solving, decision-making, and analytical skills consistent with DMAIC principles, • Strong verbal and written communication skills to internal / external customers and suppliers, • AS9100 lead auditor certification, • Six sigma green belt or lean certification, • NDT and Inspection process knowledge and competency, • Demonstrated technical leadership capabilities, • Process capability testing (i.e. GR&R) and statistical process control (SPC) experience (i.e. Minitab, Excel), • Experience with FAA 14CFR Parts 5, 21 and 145, • Knowledge of and experience with OEM quality systems (i.e. GE, Rolls Royce, P&W, Honeywell, etc.) #ZR The salary range for this position reflects a broad spectrum of experience levels. Individual compensation within the range is determined by multiple factors, including relevant experience, education, certifications, job related skills, internal equity, and market conditions. We evaluate each candidate individually to ensure fair and competitive pay decisions. Due to government regulation only US persons (U.S. citizen, U.S. naturalized citizen, U.S. permanent resident, holder of U.S. approved political asylee or refugee status) may be considered for this role. Chromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations. Chromalloy is an equal opportunity employer - vets/disabled. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please contact:

Job Description BASIC FUNCTIONS Quality Engineer will provide support to the Sr. Director of Quality Compliance in maintaining a strong overall Quality Compliance Program including the Quality Management System. The core focus shall be technical reviews implemented and established for each Department. This individual has the responsibility and authority to carry out all assigned tasks. SPECIFIC DUTIES • Ensures customers’ technical requirements are met by reviewing process procedures, test procedures, and supplier / Internal quality manuals to understand the scope and testing requirements, • Ensures products meet the organizations and customers quality and product integrity requirements., • Supports process development or operations team by providing analysis and expertise throughout the inspection & testing process., • Counsel and advise Sales personnel on technical developments or nonconformances (drawings, capabilities, etc.), • Advise Sales and Operations leadership on capability/capacity for certain types of orders, products, etc., • Enforce CTG Quality Planning including product sampling., • Support RFP/RFQ/Contract reviews – quality and technical review, • Conduct routine Material Review Board & Counterfeit Review Board actions and provide resolution/disposition, • Responsible for reviewing and submitting CTG requests for designated Airworthiness Rep 8130’s, • Maintain and retain a working list of qualified ASA-100/FAA AC 00-56 trained Inspectors/Technicians., • Oversight of the DQR (Designated Quality Representative) program for Sikorski, Lockheed, GDLS, and UTC. Utilizing First Article / First Piece development per AS9102, • Conduct sampling reviews of contract to shipped product(s), such audits shall be documented, • Ensuring equipment Preventative Maintenance and Calibration requirements are established and followed., • Develop and implement HAZMAT protocols including handling and disposition, • Identifies root causes of problems in the inspection process; recommends and/or implements corrective measures., • Champions Lean-Six Sigma methodologies within the organization; responsible for organizations’ 5S program and identifies and leads projects focused on reducing waste and increasing quality, • Ensure Return Material Authorization process is reviewed and documented, authorize approval as required per process., • Identify requirements for product(s) reviewed at CTG for potential Reach/RoHS specifics, • Manage and Enforce ESD S20.20 requirements within critical zones., • Review all Return to Vendor items for adequacy prior to material leaving facility, process all requirements within EPDS., • Disposition all discrepant material, determine (based on RMA/RTV) scrap rates, rework rates and return to stock., • Serve as backup to Senior Director of Quality Compliance for conditional quality plan approvals and conditional supply-chain activation approvals., • Collect and Analyze quality information for the development of quality strategies and continuous improvement plans, • Performs other duties as assigned. STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • Audit Findings (Reference QMR outputs), • FAI completion rates (M/Y, Quantity and per customer) Avg. process time/capacity, • Conditional Quality plannings (M/Y – Type, product specific, processing time), • RMA & RTV Data, Including DM Rates (Scrap, Rework, etc.) EDUCATION / EXPERIENCE / COMPENTENCY Bachelor’s degree in industrial engineering or related discipline required. • Certified Quality Engineer or equivalent, • ESD Program Manager preferred, • Approximately 0-4 years of experience, • Excellent interpersonal skills with ability to serve as a liaison with developers, project managers, and customer support., • Strong analytical and problem-solving skills., • Proficient with Microsoft Office Suite or related software, • Excellent organizational skills and attention to detail Preferred • Lean Six-Sigma Training/Certification, • Operational experience within QMS in Aerospace, Medical or other highly regulated industry

Job Description Senior Mechanical Engineer Electromechanical Systems and Industrial Machinery Employment Type: Full-Time Industry Focus: Electromechanical Equipment I Automation Systems I Industrial Manufacturing I Robotics I Custom Machinery I Food and Beverage I Packaging I Water and Wastewater I Processing Equipment A privately owned, highly respected manufacturer with over 50+ years of success delivering complex, high-quality custom and benchmark electromechanical systems for critical infrastructure. Seeking to add to our engineering team a seasoned professional to help us build custom machinery used across the food and beverage, water treatment, packaging, energy, and automation sectors. Every system is designed, fabricated, and assembled on-site in their U.S.-based facilities. A financially stable, customer-trusted, and operates with speed, precision, and integrity. With low turnover, strong leadership, and a tight-knit, collaborative team, this is a rare opportunity for a senior-level engineer looking to make a real impact. Why Work Here • A privately-owned, financially secure, stable organization with a bold growth plan, your contributions matter here, • Recession-resistant with a strong, diverse client base, • All manufacturing and engineering done on-site in the U.S., • Short lead times and fully integrated workflow, • Diverse vertical markets including food processing, automated packaging, and industrial systems, • Long-tenured team with low turnover and deep technical experience, • Real mentorship from senior engineers and technical leadership, • A collaborative, team-first culture that values craftsmanship, integrity, and innovation, • Competitive salary + performance-based bonuses, • Clear pathways for career advancement into operations, technical leadership, or project management, • Access to ongoing technical training and development resources, • Opportunities to work on meaningful projects that impact essential industries, • Flexibility, autonomy, and a culture where good ideas get traction What You Will Do • Lead the design and development of mechanical and electromechanical systems, • Engineer custom industrial machinery, motion systems, and integration for real-world automation, • Create detailed 3D CAD models and drawings using Autodesk Inventor, SolidWorks, and AutoCAD, • Play a key role in the transition to Autodesk Inventor as the core design platform, • Collaborate with sales, drafting, production, service, and R&D teams to ensure design feasibility and performance, • Attend Factory Acceptance Tests, system demos, and customer meetings, • Conduct hands-on testing and root cause analysis to solve engineering challenges, • Recommend improvements to enhance reliability, manufacturability, and cost-efficiency, • Generate full technical documentation including BOMs, manuals, and assembly instructions, • Provide limited on-site support for commissioning and validation, travel is minimal (0 to 2 percent) What You Bring to the Role • Experience designing electromechanical equipment, custom machinery, and automated systems, • High-level proficiency in Autodesk Inventor preferred, along with SolidWorks and AutoCAD, • Solid understanding of GD&T, tolerance analysis, mechanical fasteners, motion control, and pneumatics, • Familiarity with PLM systems and NPI workflows, • Hands-on background and mechanical aptitude is strongly valued. Candidates who enjoy working on cars, engines, machines, or DIY projects often excel here, • Strong communication and collaboration skills with the ability to present technical information clearly to both internal teams and clients, • Associate or bachelor’s degree in Mechanical Engineering or a related discipline, or equivalent hands-on experience, • Proficiency in Microsoft Office and collaboration tools like SharePoint and Microsoft Teams Nice to Have ~But Not Required While not required, familiarity with the following codes and standards is considered a plus: • ASME Section VIII for pressure vessel design and inspection, • ASME B31.1 and B31.3 for power and process piping, • ASME Y14.5 for geometric dimensioning and tolerancing, • ASME B16.5, B36.10M for flanges, pipes, and fittings, • ASME PTC 4 and PTC 46 for boiler and plant performance testing Traits That Help Engineers Thrive Here • Curiosity and a hands-on mindset, • Creative approach to solving practical engineering problems, • Ability to see the big picture while staying detail-oriented, • Integrity, loyalty, and a team-first attitude, • Enjoys challenging workflow, with fresh projects, • Adaptability in a fast-paced manufacturing environment Let’s Build What’s Next – Together If you’re driven by precision, purpose, and the challenge of making great ideas real, we’d love to hear from you. Looking forward getting to know you… We are as well as our client are an equal opportunity employer and welcome all qualified applicants regardless of race, gender, age, disability, veteran status, or other protected classification.

Job Description Title: System Application Engineer Location: Teaneck, NJ Position Summary: Hanwha Vision America (HVA), an affiliate of the Hanwha Group, a Fortune Global 500 company, is an industry-leading provider of advanced network video surveillance products. These include IP cameras, storage devices, and video management systems founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including transportation, education, retail, banking, healthcare, hospitality, airports, utilities, and critical infrastructure. Hanwha Vision America seeks a highly experienced System Application Engineer to join our support team. In this position, you’ll be responsible for post-sales incidents and problem escalation, focusing on identifying root causes and providing resolutions in complex environments. You’ll also ensure proper testing, documentation, and deployment of workarounds and fixes, in addition to training the support team on how to resolve related incidents in the future. Key Responsibilities: • Technical, • Reproduce, document, and report product issues escalated from technical support or Field Applications Team to Product Managers, • Writing Sample required, • Test, document, and deploy workarounds for fixes in development, • Update and manage the issue log, • Own complex support cases for business-critical customers, • Training, • Serve as Subject Matter Expert regarding the Hanwha Vision product line,, • Providing Product training to the Technical Support Team, focusing on best practices in troubleshooting and product configuration Qualifications: • Previous Experience in customer/end-user-facing roles, • Korean Language required, • Ability to travel on short notice. Travel (15-25%), • Excellent understanding and troubleshooting capabilities of intricate network-based security systems, • Proven Aptitude in Root Cause Analysis, • Excellent ability to communicate complex ideas both verbally and in writing, • Certifications in, • CCNA/CCNE/Network +, • Linux +, • ASW or other Cloud Certification, • In-depth knowledge of Incident and Problem management, • Self-motivated and proven time management capabilities, • 3-5 years’ experience supporting IP-based security systems or a related industry preference Physical Demands:

Job Description Please note; this role is based in Mount Vernon! Job Summary Miller Proctor Nickolas (MPN) is a premier leader in the industrial boiler market. We are seeking a high-caliber Technical Sales Engineer to drive our Aftermarket Parts and Service division. This is not a "catalog sales" role; it is a complex, solutions-based position requiring a BS in Engineering and the ability to design sophisticated service solutions that go beyond the client’s initial request. You will act as the technical bridge between our field technicians and our clients, turning on-site challenges into comprehensive service upgrades and repair contracts. If you are a self-starter who thrives on technical problem-solving, value-based selling, and managing high-stakes industrial accounts, you belong at MPN. Key Responsibilities • Technical Solution Design: Evaluate field service opportunities and design complex mechanical/electrical service solutions. You must be able to read mechanical drawings and wiring diagrams to quote accurate repairs and upgrades., • Rapid Response Quoting: Support our field technicians and boiler cleaning teams by providing rapid, manufacturer-authorized quotes while they are on-site., • Value-Based Selling: Navigate long-term sales cycles by focusing on the "Total Cost of Ownership," ensuring clients understand the value of a premium MPN solution., • Account & Contract Management: Prospect new clients and manage existing accounts, including the negotiation of complex service contracts and maintenance agreements., • Full-Cycle Ownership: From receiving the lead to placing the PO with suppliers and coordinating with the Service Scheduling team, you own the project’s administrative and financial integrity., • Project Handoff: Identify and forward new boiler sales opportunities to the capital equipment team while coordinating larger projects with internal Project Management. Qualifications • Education: BS Degree in Engineering or Engineering Technology is required., • Experience: Minimum of 2 years in industrial technical sales. Prior experience with boiler systems or aftermarket industrial products is highly preferred., • Technical Literacy: Proven ability to interpret mechanical drawings, electrical wiring, and technical specifications., • Systems Proficiency: Strong experience with CRM platforms (HubSpot preferred) and MS Office (Excel/Word)., • Financial Acumen: Experience in industrial estimating, billing, and protecting profit margins, • Soft Skills: Customer-centric problem solver, excellent time-management, and the ability to work independently with no handholding. Why Join Miller Proctor Nickolas? • Reputation: Represent a manufacture’s authorized leader in the boiler industry., • Autonomy: Manage your own territory and accounts with the backing of a world-class field service team., • Compensation: Competitive base salary plus a commission structure designed for high-achievers., • Stability: Work in a critical industrial sector with a company known for excellence since 1957.Company DescriptionMiller Proctor Nickolas, Inc. is the only authorized Cleaver Brooks boiler parts, service and sales agent in the NYC Metro, Westchester, surrounding counties and Long Island area. We specialize in the best produced boilers in the industry with the highest trained service technicians. Our staff has been with us an average of 20 years. Because of the dedication, enjoyment in their work, and job satisfaction, openings like this seldom come along. The work atmosphere is informal and comfortable, and the HVAC industry is constantly growing. Join our team not for a job, but for a career and as an owner of the company! We are an employee owned company (ESOP) and you become an Employee Owner after just one year earning shares in the company. ESOPs are the largest creator of middle class wealth in the USA. When joining the 2Hudson family of companies, Miller Proctor Nickolas, Inc, Mobile Steam Boiler Rental Corp., and Hudson Clean Heat, you're more than an employee, you're an Employee Owner. 2Hudson is the most recognized heating solutions company in the NYC metro area. Don't miss this chance to become one of our employee owner family members.Miller Proctor Nickolas, Inc. is the only authorized Cleaver Brooks boiler parts, service and sales agent in the NYC Metro, Westchester, surrounding counties and Long Island area. We specialize in the best produced boilers in the industry with the highest trained service technicians. Our staff has been with us an average of 20 years. Because of the dedication, enjoyment in their work, and job satisfaction, openings like this seldom come along. The work atmosphere is informal and comfortable, and the HVAC industry is constantly growing. \r\n\r\nJoin our team not for a job, but for a career and as an owner of the company! We are an employee owned company (ESOP) and you become an Employee Owner after just one year earning shares in the company. ESOPs are the largest creator of middle class wealth in the USA. When joining the 2Hudson family of companies, Miller Proctor Nickolas, Inc, Mobile Steam Boiler Rental Corp., and Hudson Clean Heat, you're more than an employee, you're an Employee Owner. 2Hudson is the most recognized heating solutions company in the NYC metro area. Don't miss this chance to become one of our employee owner family members.

Job Description Product Sales Engineer Engineered Equipment | Capital Machinery | Processing & Water Treatment Industries Drive Innovation. Empower Solutions. Engineer Growth. We are seeking a Product Sales Engineer to join our high-performance team supporting the sales and application of custom and benchmark electro-mechanical equipment across industries such as food & beverage, packaging, and water/wastewater treatment. This role bridges the gap between engineering and sales—combining technical expertise, client engagement, and commercial strategy to support field sales teams, drive customer satisfaction, and grow market share. Who You Are: You’re a technically savvy professional with a background in equipment manufacturing, Packaging, Food & Bev, process systems, or water treatment solutions—ready to leverage your knowledge into consultative sales support. You enjoy collaborating across departments, mentoring others, and solving problems creatively. Preferred Backgrounds: • Electro-mechanical systems, • Capital equipment (packaging, processing, filtration, or automation), • Water/Wastewater systems, • Process equipment for industrial or municipal markets Degree preferred: Mechanical, Electrical, Chemical, or Systems Engineering (Associate or Bachelor’s level), or equivalent technical experience. Key Responsibilities Technical Sales Support • Partner with Field Sales Representatives to analyze customer requirements, recommend solutions, and configure systems that align with performance and budget goals., • Serve as the subject matter expert for specialized equipment and develop competitive product positioning., • Assist in proposal development, quote generation, and pricing strategy for complex systems., • Mentor and train Field Sales Representatives in product capabilities, sales strategies, and competitive differentiators., • Analyze industry trends and competitive data to help identify market opportunities and enhance sales strategy., • Maintain accurate, professional documentation of sales activities, client communications, and engineering support., • Provide feedback to product development and marketing teams to drive continuous improvement. Qualifications • 3–5+ years of experience in technical sales, application engineering, or product management within a capital equipment or electro-mechanical manufacturing environment., • Strong understanding of custom machinery or engineered system design., • Familiarity with CAD platforms, CRM systems (e.g., Salesforce or HubSpot), and project tracking tools., • Demonstrated success supporting or leading complex sales engagements., • Excellent communication, problem-solving, and customer relationship-building skills., • Willingness to travel (up to 5%) and perform light hands-on tasks as needed for product demos or events. What We Offer • A collaborative culture where engineering and innovation are celebrated., • Competitive base compensation + performance bonuses., • Ongoing training and development programs to support your professional growth., • Mentorship opportunities and a path to advance into senior technical, sales, or operational leadership roles., • A team-first environment where your ideas and expertise are valued. Be Part of Something Bigger If you thrive in a solution-driven environment and are ready to contribute your technical talent to a company that builds world-class systems for critical industries—this is the opportunity for you. We are an equal opportunity employer and welcome applicants from all backgrounds and experiences.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Health insurance, • Paid time off, • Competitive Compensation, • Great Work Environment Responsibilities • Monitor the day-to-day activities of the sales team, • Provide guidance and help with difficult sales situations, • Participate in brainstorming sessions to generate new leads, sales initiatives, and sales opportunities, • Conduct performance reviews and disciplinary actions, as needed, • Interview, hire, and train new staff members, • Work closely with multiple departments and maintain strong relationships and lines of communicationQualifications, • Extensive sales and management experience desired, • Strong communication and interpersonal skills, • The ability to multitask and shift priorities as needed, • Demonstrated ability to lead a team to success, • Experience using basic computer programs, such as the Microsoft Office suite Flexible work from home options available.

Job DescriptionDescription: Job Title: Quality Control Engineer / Quality Specialist Location: Spartanburg, SC or Mount Vernon, NY Company: ICE AIR, LLC and Affiliates (“Ice Air”, the “Company”, “We”) About Us: Ice Air is a manufacturer of innovative HVAC solutions serving the North America market. We are dedicated to providing reliable, quality, energy-efficient equipment for all new construction, replacement and retrofit projects. Position Overview: We are seeking a motivated Quality Control Engineer / Specialist to support the reliability, performance, and continuous improvement of our HVAC products and manufacturing processes. This role will focus on identifying quality issues, performing structured root cause analysis, improving internal processes, and strengthening feedback loops between manufacturing, engineering, service, and customers. The ideal candidate will have experience working in a manufacturing or service-oriented environment and will be comfortable analyzing technical problems, communicating with cross-functional teams, and driving corrective actions that prevent recurring issues. This individual will play an important role in helping build more robust systems and improving the overall customer experience. Key Responsibilities: • Lead Root Cause Corrective Action (RCCA) investigations into internal quality issues, field failures, and customer complaints., • Utilize structured problem-solving tools such as 8D, 5-Why analysis, Fishbone diagrams, Pareto analysis, and FMEA to identify root causes and implement corrective actions., • Analyze service trends, warranty data, and field performance information to identify recurring issues and improvement opportunities., • Work closely with engineering, manufacturing, and service teams to strengthen system reliability and help “bullet-proof” HVAC equipment performance in the field., • Develop and maintain quality control processes, inspection standards, and documentation to ensure consistent production quality., • Partner with manufacturing teams to identify process weaknesses and implement improvements that reduce defects and variability., • Monitor quality performance indicators including defect rates, warranty trends, service call data, and customer feedback., • Support containment activities and corrective action implementation when quality issues arise., • Communicate clearly with both technical teams and leadership, ensuring issues and solutions are understood across the organization., • Assist with customer communication when necessary to explain findings, corrective actions, and improvement plans., • Support new product introductions by validating quality processes and production readiness., • Competitive salary, bonus, and benefits package., • Significant long-term growth opportunity., • Bachelor’s degree in engineering, Industrial Engineering, Mechanical Engineering, Quality Engineering, or related technical field preferred., • 2–4 years of experience in quality engineering, manufacturing, service engineering, or related technical roles., • Hands-on experience performing root cause analysis and implementing corrective actions., • Strong analytical and data interpretation skills with the ability to identify trends and improvement opportunities., • Ability to work effectively across multiple departments including operations, engineering, service, and leadership teams., • Strong written and verbal communication skills., • Proficiency with standard business tools including Excel, Word, and PowerPoint. Preferred Qualifications • Experience with HVAC systems, refrigeration systems, or electro-mechanical assemblies strongly preferred., • Experience working with service teams or customer feedback loops is a plus., • Experience with HVAC equipment such as PTAC units, packaged systems, or commercial HVAC products., • Familiarity with manufacturing quality systems, continuous improvement methodologies, or Lean/Six Sigma environments., • Experience performing failure analysis or reliability investigations., • Ability to help build structured processes that prevent issues rather than simply reacting to them. Personal Attributes • Strong problem-solver with a curiosity for understanding technical failures., • Comfortable working in a fast-paced manufacturing environment., • Ability to communicate effectively across all levels of the organization., • Collaborative mindset with the ability to influence teams and drive improvements., • Focused on building durable systems, strong processes, and long-term quality improvements.

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