Customer Service and Sales Associate (Entry-Level)
hace 3 días
Passaic
Job Description Infinova NJ is a sales and marketing firm based in Secaucus, New Jersey, with operations expanding into Massachusetts. Our team specializes in face-to-face customer service, sales, and promotional marketing, helping customers understand available products and services and find options that best fit their needs. Our workplace is built around teamwork, professional development, integrity, and continuous learning. Team members receive hands-on training and ongoing support while developing valuable skills in customer service, communication, sales, and relationship building. For individuals interested in long-term professional growth, additional leadership and management development opportunities may be available to those who qualify, based on performance, experience, business needs, and available positions. Position Overview Infinova is seeking a motivated, people-oriented Customer Service & Sales Associate to join our growing team. This is an entry-level, in-person position that combines customer service, product education, and sales. You'll interact directly with customers, answer questions, explain available products and services, assist with promotions, and help customers identify solutions that meet their needs. No previous sales experience is required. We provide hands-on training to help you develop the skills and product knowledge needed to succeed. This position does not involve door-to-door sales. What You'll Do • Provide a positive customer experience through professional, face-to-face interactions., • Answer customer questions and explain available products, services, and promotions., • Identify customer needs and help them understand appropriate product or service options., • Assist customers throughout the sales process while maintaining a service-focused approach., • Support promotional marketing campaigns and customer engagement initiatives., • Develop knowledge of current products, services, and promotions., • Complete sales transactions and maintain accurate records of customer interactions, as applicable., • Work toward individual and team customer service and sales goals., • Participate in paid training, coaching, and ongoing professional development., • Collaborate with team members to support daily operations and deliver a consistent customer experience. What We're Looking For • Strong communication and interpersonal skills., • A friendly, professional, and customer-focused attitude., • A willingness to learn about products, services, and sales techniques., • The ability to listen to customers, answer questions, and communicate information clearly., • A team-oriented mindset and a positive approach to problem-solving., • Strong organization and time-management skills., • Reliability, adaptability, and a willingness to receive feedback., • Previous experience in customer service, retail, restaurants, hospitality, or sales is a plus, but not required., • Reliable transportation to assigned work locations. This is an entry-level opportunity for candidates looking to build experience in customer service, sales, and promotional marketing. Compensation • Guaranteed hourly pay at the applicable New Jersey minimum wage, plus commission., • Typical total weekly earnings: $630–$1,000 per week, including commissions, based on recent earnings for representatives in this position., • Actual weekly earnings vary based on hours worked, individual sales performance, and commissions earned., • Employees are guaranteed at least their applicable hourly wages for all hours worked, regardless of sales performance., • Overtime will be paid when applicable and as required by law., • The $630–$1,000 weekly earnings range is not guaranteed. Guaranteed compensation is based on the applicable hourly wage and hours worked. Training & Growth Opportunities We provide: • Paid training and ongoing development., • Hands-on coaching and mentorship., • Opportunities to develop customer service, communication, sales, and relationship-building skills., • Professional development and networking opportunities., • Travel opportunities based on business needs and availability., • Flexible scheduling options that may be available upon completion of training., • A collaborative, team-oriented work environment. Opportunities for advancement into leadership and management positions may be available to individuals who qualify, based on performance, experience, business needs, and available positions. Advancement is not guaranteed. Benefits This position is not eligible for employer-sponsored health insurance, retirement benefits, or employer-provided paid leave benefits. Any available employee perks or discounts will be discussed during the hiring process, including applicable eligibility requirements or waiting periods. Start Your Career With Infinova Are you a people person who enjoys helping others, communicating with customers, and learning new skills? Whether your background is in retail, restaurants, hospitality, customer service, or another customer-facing environment, this is an opportunity to put your existing strengths to work while developing new ones. Equal Opportunity Employer InfiNova is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. \nCompany Description Infinova NJ is a sales and marketing firm based in Secaucus, New Jersey, with operations expanding into Massachusetts. We specialize in face-to-face customer sales, connecting customers with products and services through direct, personalized interactions. At Infinova, we foster a collaborative, team-oriented environment focused on professional development, sales excellence, and continuous learning. Our culture emphasizes integrity, hard work, teamwork, and providing individuals with the training and support needed to develop their skills. We provide hands-on training, ongoing mentorship, and professional development opportunities. For team members interested in continued growth, opportunities for leadership and management development may be available to those who qualify, based on performance, experience, business needs, and available positions. Infinova NJ is a sales and marketing firm based in Secaucus, New Jersey, with operations expanding into Massachusetts. We specialize in face-to-face customer sales, connecting customers with products and services through direct, personalized interactions.\n\nAt Infinova, we foster a collaborative, team-oriented environment focused on professional development, sales excellence, and continuous learning. Our culture emphasizes integrity, hard work, teamwork, and providing individuals with the training and support needed to develop their skills.\n\nWe provide hands-on training, ongoing mentorship, and professional development opportunities. For team members interested in continued growth, opportunities for leadership and management development may be available to those who qualify, based on performance, experience, business needs, and available positions.\n