Dental Receptionist
1 month ago
Elmhurst, Queens
Job description: Overview We are seeking a professional and organized Front Desk Receptionist to join our team. This role is essential in providing excellent customer service, managing administrative tasks, and ensuring smooth daily operations at our office. The ideal candidate will have strong communication skills, proficiency with office management tools, and the ability to handle multiple responsibilities efficiently. Bilingual abilities and experience in dental reception are a must. This position offers an opportunity to work in a dynamic environment where your organizational and clerical skills will be highly valued. Responsibilities Greet visitors and clients warmly, providing exceptional customer service Manage multi-line phone systems, screen calls, and direct inquiries appropriately Schedule appointments and manage calendar bookings using Dentrix Perform data entry, filing, and maintain accurate records using Dentrix and other office software Handle correspondence, proofread documents, and ensure accuracy in all communications Support office management tasks billing, and basic bookkeeping functions Maintain a clean and organized front desk area to promote a professional environment Assist with administrative duties such as faxing, photocopying, and managing incoming/outgoing mail Provide support as a dental receptionist as needed Ensure adherence to phone etiquette standards and provide excellent customer support Skills Proficiency with Microsoft Office Suite (Word, Excel, ) and Google Workspace applications Strong organizational skills with excellent time management abilities Exceptional typing speed and accuracy patient information Bilingual communication skills are highly desirable Knowledge of multi-line phone systems and professional phone etiquette Ability to handle customer inquiries with professionalism and patience Familiarity with office procedures such as filing, proofreading, and document management Previous experience as a receptionist in dental offices is advantageous Strong computer literacy, attention to detail, and ability to multitask effectively Work Location: In person
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