Help desk jobs in Hempstead, New York (NY) State

Our client a fortune 500 company has an interesting Full time on-site opportunity for you as an Help Desk Support Specialist. Windows Desktop support (Win 10 and 11 – anything else is not relevant). ...

Provides a regular report of Help Desk activity and statistics, including the number of open and closed Help Desk requests, metrics related to the lifecycle of a Help Desk request (e. Deploys a Help Desk tracking system to document all Desktop & Help Desk requests, including hardware functionalit...

Under the supervision of Help Desk Management, provide support for the firm by identifying, troubleshooting and resolving technical problems, answering how-to questions and accommodating administrative requests. The Helpdesk Analyst needs to work effectively and efficiently with others throughout...

Enter requests into Help Desk ticketing system. ...

Answer helpdesk phone calls promptly. Escalate calls to 2nd level in-house desktop technicians as well as our 3rd level support groups via positive hand-over. Troubleshoot and provide resolution on initial contact when possible (using password management tools, remote desktop, etc. Responsible fo...

Drury is an integrated communications and event marketing agency that partners with our clients to create strategic solutions supporting and enhancing their mission and brands worldwide.We are dedicated to creating and delivering .We are seeking a passionate individual to join our IT team and con...

Up to 2 years of experience as an IT individual contributor, helpdesk/IT support role. Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers. Support the physical technologies in our offices, such as conference roo...

One Help Desk System or equivalent help desk tracking software. We are looking for multiple Help Desk/IT Product Support Analysts to join our team to help support a large IT Support Team program. Join ADAPTATION as we are building a strong Help Desk Support team. We provide public sector and Fort...

Helpdesk/desktop support for hardware and software computer systems and peripherals. Office Title: Help Desk Technician. Office of Chief Medical Examiner is seeking qualified candidates to fill a College Aide-Help Desk Technician position within the IT Department. ...

We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. Do you like learning new technologies and helping people resolve computer problems?. Provide technical support for end-u...

Helpdesk System, email, voice mail and walk-up requests. Knowledge of automated asset management, desktop imaging, remote desktop takeover,. Monitor and take ownership of service desk tickets and requests made via the. IT Technical certification or service desk-related work experience. ...

The primary responsibility of this position is the supervision of either Ryan or Arrigoni Library including the Technology Help Desk during the weekend and/or evening. Generate activity tickets using the Help Desk software system and manage library transactions using OCLC WMS Library system. ...

This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...

Job Description Division/Unit: Information Technology Department Civil Service Title: Community Associate Position Title: IT Help Desk Specialist Salary Range: $51,712 - $68,927 Job Description: The New York County District Attorney's Office (DANY) has an opening for...

This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...

Provide general desktop, user and hardware support. ...

Leading a team of IT support members and tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk . Serve as an escalation point for any outstanding helpdesk-related issues that require management attention . Review and report IT Helpdesk ticke...

We are seeking a highly motivated and experienced Help Desk Support/Field Service Technician to join our expanding team on Long Island. When needed, you will travel to site locations for installations, maintenance, and repair of desktops, VoIP phones and networks. ...

The successful candidate must be a team player with strong customer service and communication skills- Strong technical knowledge of:o Microsoft Windowso PC applications, including Office 365o Network connectivity, including Wi-Fio Mobile devices and associated apps Laptop PCs iPhones  iP...

Job Title: Part-Time Entry-Level IT Help Desk Specialist. We are seeking a motivated and tech-savvy Part-Time Entry-Level IT Help Desk Specialist to join our IT department. As a Part-Time Entry-Level IT Help Desk Specialist, you will be the go-to person for faculty, staff, and students experienci...

Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. Monitor and complete Service Now Service Desk Tickets submitted by the DYCD staff. ...

We are seeking a highly motivated and customer-focused Level 1 Help Desk Technician to join our IT support team. As a Level 1 Help Desk Technician, you will be responsible for providing first-level technical assistance to end-users, ensuring the highest level of customer service and satisfaction....

This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...

The Helpdesk Associate plays a crucial role in ensuring the smooth operation of Information Technology (IT) systems by providing frontline technical support and assistance to end-users. The Helpdesk Associate is responsible for accurately documenting support requests, tracking progress, and manag...