44 Best help desk Jobs in New York, NY (January 2025)

We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus

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Genesis Health | Ruth C. Johnson, MD

Ideal candidate should have: A personal interest in wellness and healthy living A minimum of 3 years of direct medical/wellness administrative experience. Familiarity with commercial insurances and out-of-network eligibility. Ability to type 65 + wpm Have a creative mindset and desire to grow the practice Duties will include the following: Greet patients, provide basic orientation to the practice and ensure an excellent patient experience. Checks-in patients, verify health insurance and collect payments. Obtain accurate and complete personal information from the patient as required for registration Keeps track of appointment schedules and confirms patient appointments. Collects payments and open balances. Answer telephone calls, office texts messages, and emails appropriately. Follow-up on missed appointments Make routine follow up appointments as required. Help resolve patient inquires about insurance coverage and practice information Keep accurate records (patient information, received payments etc.) Reconciliation of cash, credit cards, receipts and encounter forms. Prior Authorization Performs other administrative duties. Bilingual Preferred: Spanish and English Compensation will be discussed during the interview. Business hours: Monday - Friday 8:30 a.m. -4:30 p.m. Job Type: Full-time Benefits Include: Paid time off, sick days, over-time pay, and vacation pay. Job Type: Full-time Salary: $18 - $30

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Pure Dentistry Arts

Dental Receptionist/Treatment Coordinator

2 months ago

$18–$28 hourly

Full-time

Crown Heights, Brooklyn

Front Desk Receptionist / Tx coordinator for a NEW high end start up cosmetic dental office in Brooklyn. Responsibilities: - Oversee the day-to-day operations of the office, ensuring smooth workflow and efficient utilization management. - Manage administrative tasks such as scheduling appointments, maintaining records, and handling correspondence. - Help Sell Treatment plans and increase Case acceptance - Coordinate patient appointments, handle inquiries, and manage patient records. -Collecting Copays We pay hourly + commission on cases sold! Pay is negotiable depending on role and experience. DENTAL EXPERIENCE IS A MUST! Serious Inquires ONLY! We will not consider anyone without experience in the dental field. Thank you !

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