IT Operational Process Manager
hace 3 días
Richmond
Akkodis is seeking a IT Operational ProcessManagerr for a Contract job with a client in Richmond VA Ideally looking for applicants with a solid background in the financial services industry . IT Operational Process Manager(Yellow Belt certification or experience with end to end process mapping and improvement methodologies.) Rate Range: $50/hour to $52/hour on W2/C2c(neg); The rate may be negotiable based on experience, education, geographic location, and other factors. Interview- 1 round of panel interview Process manager with Cyber background (candidate who has RACI and RCA) Job location -Richmond VA (3 days Hybrid) Contract to hire after 6 months Duration: ~6 months w/ 6-month extensions up to the 2 years (possibility for conversion as well) Must Have: • Process*, • Technical*, • Data*, • Cyber, • Excel Preferred • Yellow Belt certification or experience with end‑to‑end process mapping and improvement methodologies., • Experience supporting internal controls, audit processes, or risk remediation. Process Management & Operational Excellence Keywords These distinguish a true process manager from a technical admin. • Process Design / Process Engineering, • Process Optimization / Continuous Improvement, • End‑to‑End Process Ownership, • Standard Operating Procedures (SOPs), • Workflow Design, • Service Catalog, • RACI, • KPIs / SLAs / OLAs, • Root Cause Analysis (RCA), • Process Automation Qualifications Required • Process Management — A strong understanding of process management concepts (e.g. CTQs, KPIs, SIPOCs, Swimlanes, RACIs, Process Health Monitoring (e.g. Throughput, Control Charts, etc.)., • Process Execution — An ability to apply process management experience to follow and execute structured workflows, and when needs arise, define and design workflows in alignment with key success factors and complement existing processes or capabilities. • Technical aptitude — Able to quickly understand existing systems and capabilities, how they exist and interact with other systems within our technical ecosystem, and how the system/capability supports existing controls or processes., • Technical aptitude — An understanding about how systems interact with each other (e.g. File Transfer, APIs, etc.), and the technical infrastructural layers of an application (e.g. Application/UI layer, Server layer, Data layer)., • Technical and Data aptitude — An understanding of standard tools (e.g. Google Sheets, SQL, etc.) with an ability to efficiently analyze and manage data to drive compliant process outcomes, reduce manual effort and/or risks, and analyze throughput to identify and recommend grounded improvement opportunities. Proven experience with common Google Sheet functions (e.g. IF statements, error trapping, count and sum functions, vlookup/xlookup, index match, query, etc.) and graphing (e.g. bar charts, combo charts). An understanding of database concepts and SQL syntax, with an ability to execute existing queries, make modifications to existing queries, and possibly create new queries., • Technical aptitude — An understanding of standard tools (e.g. Google Docs, Google Slides) with an ability to clearly and concisely document procedures, produce meaningful reporting, and outline improvement recommendations supported by data and process analysis., • Cyber/Access Management — An understanding of cyber security and access management concepts. An ability to apply that knowledge to ensure teams, controls and processes comply with documented standards, efficiently and compliantly enable end-user access to existing systems, and reduce risks of inappropriate access. Key Competencies • Strong analytical and problem‑solving mindset, • Ability to identify and implement practical solutions, • Detail‑oriented with excellent organizational skills, • Comfortable working in a technical environment, • Clear communicator who can translate process issues into actionable steps If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 3039422431 /. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ___. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance • Industry, • IT Services and IT Consulting, • Job Functions, • Consulting, • Skills, • English, • Help Desk Support, • Operating Systems, • Service Desk, • Mac, • ServiceNow, • Financial Services, • Computer Science, • Training, • Customer Service