Customer Service jobs in Richmond, VACreate job alerts

Job DescriptionInsurance Job : Commercial Lines Account Manager | Commercial Lines Account Executive | Commercial Client ManagerSalary: $70-90K Location: Richmond, Virginia Our Richmond, VA based insurance firm is seeking an experienced commercial lines account manager or account executive to service a book of commercial lines mid-market to large accounts. The position will be required to respond to commercial client calls about policy and coverage questions and consult with clients on policy changes. Responsibilities: • Working knowledge of Property and Casualty accounts such as Construction, Manufacturing, Retail, Restaurants, etc., • Research and compile answers to client policy and coverage questions, • Ability to market/quote new business and account renewals to obtain competitive coverage/cost ratios for the client, • Experience with multiple carrier underwriters, • Identify, compile and manage information regarding account renewalQualifications, • 5 or more years of insurance industry experience related to servicing commercial accounts, • VA Property and Casualty license, • Applied ( EPIC) or AMS360 software experience preferred, • Knowledge of Insurance and/or Brokerage business, • Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook)

Job DescriptionDescription: Position Summary The Human Service Specialist – Human Resources provides strategic and operational HR support for the Hope, Unity, and Freedom Center’s Psychosocial Day Support Program. This role ensures that staff are recruited, onboarded, supported, trained, and compliant with all regulatory and organizational standards, including Virginia Employment Commission (VEC) complaint management, Department of Labor (DOL) filings, and ACA reporting. Key Responsibilities Recruitment & Hiring Develop and maintain accurate, up-to-date job descriptions for program staff. Screen, interview, and conduct reference checks for prospective employees. Organize recruitment events, job fairs, and outreach activities. Ensure compliance with federal and Virginia employment laws, including handling VEC complaints and filings. Resource Contact: Executive Director, Paylocity, and job boards Onboarding & Orientation Manage new hire paperwork, background checks, and credential verification. Conduct employee orientation sessions and ensure proper integration into organizational culture. Establish personnel files and system access for new employees. Ensure accurate ACA reporting and compliance with DOL requirements. Resource Contact: Executive Director and Paylocity Benefits Administration Administer enrollment, changes, and terminations for health, dental, vision, life insurance, and retirement plans. Provide guidance and support to staff on benefit options and eligibility. Liaise with external vendors and insurance providers to resolve issues. Resource Contact: Executive Director and McGriff Training & Development Schedule and track DBHDS-required and CPR/First Aid training. Coordinate in-service workshops and ongoing staff development initiatives. Resource Contact: Executive Director, Training Coordinator – Linda Clark, and Paylocity Employee Relations & Engagement Provide support for employee concerns, conflict resolution, and workplace engagement. Assist with employee recognition programs and morale-building activities. Resource Contact: Executive Director and Paylocity Compliance & Documentation Maintain HR records in compliance with DBHDS, federal, and state requirements. Ensure all staff credentials, licenses, and certifications remain current. Support audits, reporting, and HR policy enforcement, including DOL filings, ACA reporting, and handling VEC complaints. Resource Contact: Executive Director, Compliance Officer – DBHDS, Linda Clark – company trainer Any other human tasks that may arise. Reports To: Executive Director FLSA Status: Exempt Work Location: Corporate (Remote) Requirements: Bachelor’s degree in Human Resources, Business Administration, or Human Services preferred. Minimum of two years HR or administrative experience, preferably in healthcare or human services. Knowledge of DBHDS regulations, Medicaid requirements, and Virginia employment law preferred. Strong organizational, interpersonal, and communication skills. Proficiency with Microsoft Office and HRIS systems.

Job DescriptionDescription: About Johnson Health Tech Join Johnson Health Tech, a global leader in fitness, wellness, and health. Built on family values and a commitment to excellence, we serve those who want to live healthier, more fulfilling lives. Our innovative products provide superior experiences in fitness clubs, homes, and beyond, designed with the highest international standards. With a foundation in cross-cultural collaboration, thoughtful design, and a dedication to global citizenship, we’re looking for individuals who want to be part of something meaningful and impactful. Position Overview As a Commercial Account Manager with Johnson Fitness & Wellness, you’ll report directly to the Director of Commercial Sales, working to achieve and exceed revenue and gross margin goals while developing market opportunities within the Greater Richmond, VA area. This hybrid role combines strategic sales with strong relationship-building, as you connect with local businesses and showcase our industry-leading products to meet their needs. Responsibilities: Your key responsibilities will include: · Creating action plans and sales schedules to target specific markets. · Following up on new leads and referrals and maintaining detailed daily activity reports. · Ensuring quality customer service and long-term, profitable customer relationships. · Organizing and attending trade shows, clinics, and marketing events to represent JFW within budget. · Maintaining up-to-date knowledge of our product offerings and delivering superior technical sales skills. · Developing and implementing strategies to grow the customer base and achieve sales goals. · Collaborating with the Delivery Manager to ensure smooth delivery and installation experience for clients. · Analyzing market trends, monitoring competition, and adjusting strategies to stay competitive. Requirements: We’re looking for candidates with: · A high school diploma or equivalent (Bachelor’s Degree in Sales Operations or related field preferred). · 5-7 years of B2B sales experience (fitness sales experience a plus). · A valid driver’s license and clean driving record. · Passion for the fitness industry and a commitment to providing exceptional service. Benefits: We offer a competitive compensation package along with outstanding benefits and growth opportunities, including: · Health & Dental Insurance · Company-paid Life Insurance · 401(k) Plan with company contributions · Generous Paid Time Off · Exclusive Product Discounts · Wellness Programs and more This is a unique chance to be part of a forward-thinking team in the health and wellness industry. If you’re a motivated sales professional who thrives on building relationships and delivering exceptional service, apply today and become part of our Johnson Health Tech family! EOE/M/W/Vet/Disability #ZR

Job Description We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $19/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: • Pay Range: $19-$21 hourly, • Starting Pay: $19/hr, • At 3 Months: $19.50/hr And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons, • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed., • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy., • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter), • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!, • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!, • Professional Development: Extensive internal growth and professional development opportunities We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training), • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive, • Complete customer paperwork and include thorough notes in our customer tracking system, • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy., • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements., • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems., • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana)., • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat)., • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours), • Must be able to read, write, speak and understand English, • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat, • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."

Job Description Type: Direct Hire Title: Revenue Accounting Manager Base Salary: $120,000 – $125,000 (annual bonus: 15 – 20 %, paid quarterly) + comprehensive health, dental, and vision coverage. 401(k) with company match, generous PTO, paid holidays, and professional-development support Location: Richmond, VA (100% in office) Summary: Our client—a fast-growing, project-based organization in the professional-services space—is looking for an experienced Revenue Accounting Manager who will help define best practices and shape future finance leaddership. As the business has grown, its order-to-cash processes and project-cost controls need a leader who can build robust systems, mentor a small team, and drive accuracy throughout the revenue cycle.You’ll report to the COO and lead a team of 3–4 cost-accounting and financial-analysis professionals. If you thrive on turning complexity into clarity with the drive to build the revenue-accounting function almost from the ground up—and see the results quickly- this role is for you! What You’ll Do • Own the full order-to-cash cycle—billing, collections, revenue recognition, and project costing—for a growing portfolio of complex, project-driven work., • Implement and enhance processes: design scalable workflows, select / optimize systems, and establish internal controls that reduce errors and improve efficiency., • Lead & develop the team: train, coach, and set clear performance standards for 3–4 accounting professionals., • Apply technical expertise: ensure compliance with ASC 606; manage WIP reporting, COGS tracking, and gross-margin analysis., • Partner cross-functionally with Operations, Project Management, and Finance leadership to align revenue metrics with business goals., • 5+ years of progressive revenue / project accounting experience within construction, professional services, or other project-driven industries, • Proven command of ASC 606, percentage-of-completion, WIP schedules, and project costing, • Hands-on leadership of small accounting teams (hiring, training, performance management), • Track record of redesigning or rebuilding broken billing / revenue processes, • Experience leading an accounting transformation or system implementation, • CPA, CMA, or equivalent certification

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions! Job Description Allied Universal is looking to hire an Assistant Account Manager. The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance. Salary $55,000 based on experience RESPONSIBILITIES: • Under the direction of the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day, • This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments, • Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized, • Assist the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;, • Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed, • Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests, • Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner, • Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or Field Supervisor as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Account Manager, Branch Manager or Corporate HR Director, • Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Account Manager with prior approval from Branch/Corporate HR management), • Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support, • May occasionally perform Security Professional type job duties on an as-needed basis by standing post, but under no circumstances to exceed more than 50% of time in any given workweek. QUALIFICATIONS: • Minimum high school diploma or equivalent, • Minimum three (3) - five (5) years of professional-level experience required. Prior experience in the security industry, law enforcement and/or military required, • Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required, • Professional, articulate and able to use good independent judgment and discretion, • Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently, • Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required, • College education or business classes, • Experience in scheduling, operations or other functions of security industry, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1418512

Job DescriptionBenefits: • Bonus based on performance We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Able to obtain a Life/Health License, • Able to achieve mutually agreed upon marketing goals, • Interested in marketing products and services based on customer needsBENEFITS:, • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Health benefits, • Profit sharing, • Growth potential/Opportunity for advancement within my office

Job DescriptionJob Title: Commercial Lines Account Executive | Team Lead | Independent Retail Agency Salary: $90,000 - $110,000 plus comprehensive health benefits Location: West Richmond, VA Job Summary: Join our dynamic insurance team as a Commercial Lines Account Executive or Client Relationship Manager. In this pivotal role, you will serve as the primary contact for Producer-assigned accounts, managing a mid-market book of business and leading a dedicated service team to drive client satisfaction and business growth. Key Responsibilities: • Client Services: Manage client relationships and services independently with minimal oversight., • Team Leadership: Direct a service team, ensuring high-quality management of a mid-market book of business., • Client Engagement: Actively participate in client interviews and respond to RFPs to ensure strong engagement., • Renewal Management: Analyze and present renewal options, advocate for renewal business, and promote additional coverage lines., • Promotion: Utilize tailored Producer Service Proposals to promote agency services., • Expert Analysis: Offer expert analysis and recommendations to enhance clients’ coverage plans., • Carrier Selection: Strategically select carriers, negotiate terms, and manage premium setups., • Client Support: Address client inquiries and resolve issues related to benefits and claims., • Contract Management: Review and verify accuracy in client coverage contracts and amendments., • Vendor Negotiation: Negotiate and manage contracts with third-party vendors., • Team Oversight: Provide leadership and support to ensure team collaboration and high performance.Qualifications:, • Education: Bachelor’s degree or equivalent combination of education and experience., • Experience: Minimum of 5-7 years in the insurance industry., • Certifications: Professional designations such as CIC, CISR, CSRM, AAI preferred.Skills:, • Excellent verbal and written communication skills., • Strong analytical and problem-solving abilities., • Effective time management and organizational skills., • Team-oriented with a strong capacity for leadership., • Proficient in Microsoft Office Suite and industry-related software (AMS360, EPIC).

Job Description We are looking for an experienced Accounting Manager to oversee day-to-day accounting operations and ensure accurate financial reporting. This position offers an excellent opportunity to contribute to a join a non-profit organization in Richmond, Virginia on a contract to hire basis. The ideal candidate will be comfortable processing day to day accounting transactions as well as manage financial statements, maintaining ledgers, and handling reconciliations. Responsibilities: • Manage and execute monthly close processes, ensuring timely and accurate completion., • Maintain the general ledger and oversee its accuracy and integrity., • Prepare and reconcile accounts to ensure all transactions are properly recorded., • Create and post journal entries as part of routine accounting operations., • Compile and analyze financial statements, providing detailed reports., • Utilize QuickBooks to manage accounting tasks and generate reports., • Monitor and record donations, ensuring proper allocation and documentation., • Manage day to day accounting transactions for AP, AR, and payroll., • Ensure compliance with accounting standards and organizational policies., • Proven experience in accounting and financial management, particularly with month-end close processes., • Strong knowledge of general ledger maintenance and account reconciliation., • Proficiency in preparing journal entries and financial statements., • Hands-on experience with QuickBooks software., • Detail-oriented with the ability to manage multiple tasks and meet deadlines., • Familiarity with handling financial donations and related documentation., • Excellent communication skills to collaborate effectively with stakeholders., • Bachelor’s degree in Accounting, Finance, or a related field preferred.

Job DescriptionJob Title: Commercial Lines Account Executive | Team LeadSalary: $90,000 - $110,000 plus comprehensive health benefitsLocation: Richmond VA Job SummaryAs a Commercial Lines Account Executive or Client Relationship Manager on our dynamic insurance team, you'll serve as the primary agent for Producer-assigned accounts. This role encompasses both servicing and solicitation activities. You will manage a mid-market book of business and lead a dedicated service team, ensuring high-quality client management and business growth. Key Responsibilities • Client Services: Independently manage client relationships and services with minimal oversight from Producers., • Team Leadership: Direct and oversee a service team to effectively manage a mid-market book of business., • Client Engagement: Participate in interviews and respond to RFPs, ensuring strong client engagement., • Renewal Management: Analyze and present renewal options, sell renewal business and additional coverage lines., • Promotion: Promote various agency services through tailored Producer Service Proposals., • Expert Analysis: Provide expert analysis and recommendations on clients' existing coverage plans., • Carrier Selection: Select carriers for solicitation, negotiating beneficial terms and premiums., • Client Support: Address and resolve client inquiries, including benefits and claims issues., • Contract Management: Review and ensure the accuracy of client coverage contracts and amendments., • Vendor Negotiation: Manage and negotiate contracts with third-party vendors on behalf of clients., • Education: Bachelor’s degree or an equivalent combination of education and experience., • Experience: 5-7 years of relevant work experience in the insurance field., • Exceptional verbal and written communication abilities., • Strong problem-solving and time management skills., • Teamwork-oriented mindset., • Proficient in planning, organization, and prioritization., • Well-versed in Microsoft Office Suite, AMS360, or EPIC.

Job Description Who We Are We are a growing public accounting firm (top 25 in Virginia, as measured by the number of CPAs on staff) with a great reputation in the business community, diversified practice and a high-tech work environment. We have received the ‘Best Places to Work’ designation from both Virginia Business magazine and Accounting Today and have been named a Top Workplace by the Washington Post. We are an independent alliance member of BDO national accounting firm. KWC specializes in providing tax, audit, accounting and business advisory services for privately held businesses, individuals, estates, trusts, nonprofit organizations, and employee benefit plans. Our diverse client base includes industries such as professional service firms, government contractors, nonprofits, real estate, construction and specialty contractors, and healthcare providers. Why KWC? We offer a highly-competitive compensation package, excellent opportunity for career growth/promotion, flexible work schedules, ability to work remotely, work-life balance and a great team environment, where people care about each other and recognize each other’s achievements on a regular basis. Founded in 1983, we are a well-run firm, consistently recognized as a top workplace by our staff members. Benefits We Offer KWC offers a competitive compensation package with benefits that include health, dental and vision coverage, 15 days of PTO to start, 12 paid holidays, a 401(k) plan with 3% contribution each year, and company-paid life, short-term and long-term disability insurance. Other benefits include free parking, flexible summer hours, with some ability to work remotely. Meals and snacks are offered during the tax busy season. “Dress for your day” is the business casual attire chosen by staff, based on the daily schedule. A flexible work schedule is also available year-round. Position Overview A Manager of both tax and accounting & auditing will be responsible for planning, supervising and completion of multiple client engagements and provides a finished, complete work product for overview by the Principals. A Manager works directly with clients and clients’ accounting personnel and has become the primary point of contact for clients. A Manager will be involved with the billing process and will supervise and train multiple lower-level accountants. A Manager should be a sound generalist in all accounting and tax matters but has focused on an area of specialty or niche and continues to develop technical expertise pertinent to the practice. Essential Functions: • Completed work is accurate and organized. Work is free of mistakes at a level that is appropriate for current job level. Demonstrates appropriate skills. Self-reviews., • Understands and applies the relevant accounting principles, audit standards, and tax laws (if applicable). Continually learns the newest principles, standards, processes, and procedures., • Understands the relevant KWC technology systems and uses them efficiently. Learns new applications, technology processes and procedures. Seeks help and resolves technical problems as needed., • Work is completed within budgeted time. Reasons for missed budgets are documented; meets deadlines., • Demonstrates leadership qualities consistent with building and managing a professional team. Trains and reviews work, answers questions for Staff Accountants and provides timely feedback. Monitors progress on a timely basis throughout the engagement., • Promotes and celebrates team successes with all team members; fosters collaboration with others; develops and maintains positive work relationships; actively participates in team-oriented objectives and activities., • Conforms to the highest professional standards; develops and maintains the highest standards of excellence and integrity; builds internal/external customer respect and loyalty; creates an environment of continuous improvement and innovation., • Not just task-oriented but employee actively engages to understand the reason behind KWC methods and practices; identifies and evaluates many possible causes for a problem; is open to new ideas perspectives, strategies or positions; proactively seeks to test validate, modify and improve new ideas and methods., • Prepares effective and efficient client correspondence and demonstrates strong client relationship management skills., • Effectively communicates on a timely and responsive basis with fellow employees., • Makes daily decisions and adjusts activity to enhance profitability; identifies and takes advantage of opportunities to accomplish multiple tasks; takes action without being asked or required to do so. Supervisory Responsibilities: • Staff Level I, II, III, Senior Accountant and Supervisor, • Recruits, hires, and conducts performance evaluations., • Implements training, or identifies training opportunities., • Handles corrective action and termination as needed, and in accordance with firm’s policies. Minimum requirements: • Bachelors or Master’s degree in accounting, • CPA License, • 4 - 6 years of relevant A&A experience, • 2+ years of A&A supervision experience, • Thorough understanding of U.S. GAAP and GAAS Other Skills / Abilities: • Excellent oral and written communication skills, including proofreading and editing, • Proven ability to handle multiple projects simultaneously, • Experience with nonprofit organizations and reviewing tax Form 990, • Ability to prioritize daily tasks and meet timely obligations with many clients, • Strong proficiency of Microsoft Suite, specifically Excel, and Adobe and advanced mathematical skills, • Analytically inclined and attuned to risk assessment, • Skilled using various accounting software and experience in troubleshooting common accounting program problems (including QuickBooks Online and Sage Intacct), • Personal integrity when working with personal and sensitive financial information, • Experience with ProSystem fx Engagement and CCH Axcess a plus Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Occasional non-local travel may be required no more than 5-10% of the year, depending on your client base., • Occasional lifting of boxes and/or paperwork up to 25 pounds. Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Job Description The job of a Human Service Specialist is important to business success. People are our most important asset, and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realize our established mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of a complete Human Service Specialist job description and specification. Responsibilities Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances, or other issues Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation, and preservation of human capital Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain the pay plan and benefits program Assess training needs to apply and monitor training programs Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource management Benefits Administration Payroll Processing Three years of experience in Human Resources People-oriented and results-driven Requirements and Skills Demonstrable experience with Human Resources metrics Knowledge of HRIS systems and databases Ability to architect a strategy along with leadership skills Excellent active listening, negotiation, and presentation skills Competence to build and effectively manage interpersonal relationships at all levels of the company In-depth knowledge of labor law and HR Best Practices Degree in Human Resources or related field Must have a valid Virginia Driver’s License. Strong and assertive personality Excellent verbal and written communication; required to complete documentation Must be able to complete and pass: a CPR/First Aid certification; Handle with Care physical and/or verbal intervention training; annual tuberculosis (TB) screening test; and clear a criminal background and central registry check. Benefits and Perks Heath, Vision and Dental Benefits, Life Insurance, Paid Time Off, Tuition Reimbursement, and more! Company DescriptionThe Hope Unity and Freedom Center is a diverse team of professionals providing psychosocial educational support to male and female adults with a primary mental health diagnosis, dual diagnosis, and/or a coexisting disorder, such as substance abuse. All social workers are Qualified Mental Health Professionals (QMHP) & Qualified Intellectual Disabilities Professionals (QIDP). Our work helps to decrease psychiatric hospitalization and provide stabilization of individuals with less intervention in the community. By providing daily routine and structure in a safe environment, each individual can achieve his/her best and improve his/her quality of life.The Hope Unity and Freedom Center is a diverse team of professionals providing psychosocial educational support to male and female adults with a primary mental health diagnosis, dual diagnosis, and/or a coexisting disorder, such as substance abuse. All social workers are Qualified Mental Health Professionals (QMHP) & Qualified Intellectual Disabilities Professionals (QIDP). Our work helps to decrease psychiatric hospitalization and provide stabilization of individuals with less intervention in the community. By providing daily routine and structure in a safe environment, each individual can achieve his/her best and improve his/her quality of life.

Job Description Care Advantage, Inc has an exciting opportunity to add to our team! We are the largest privately-owned home care company in the Mid-Atlantic We currently seeking an Technical Accounting Manager to join our growing team. We offer a competitive wage, excellent benefit package to include 17 days of paid vacation and 10 paid company holidays along with the opportunity to join a winning team. We invite you to apply today! Care Advantage, Inc. a home care company that specializes in one-on-one quality personal care and companionship in the home, hospital, nursing home or rehabilitation center. Care Advantage serves patients in the Virginia, Maryland, Delaware and greater Washington D.C. area. We tailor make care plans that works for our clients whether transitioning from the hospital to home or companionship for a few hours a day. Our staff is comprised of individuals who care about the patients we serve and the services we deliver. Care Advantage is here to give families and facilities peace of mind and to provide affordable nursing help with whatever is needed, whenever it is needed. Work Environment: Hybrid work - based in Richmond, VA - REQUIRED Extended and/or weekend work hours may be required on occasion. Job Summary: We are seeking a highly skilled and motivated Technical Accounting Manager to join our Finance team. This individual will lead complex accounting projects, ensure compliance with US GAAP reporting requirements, and serve as a subject matter expert for technical accounting matters across the organization. The role requires strong analytical skills, sound judgment, and effective communication across departments and with external auditors. Essential Job Responsibilities: • Research, analyze, and document complex accounting issues, including revenue recognition, leases, accounting for mergers and acquisitions and other relevant technical areas and strategic transactions., • Draft and maintain accounting policies, white papers, and internal controls documentation, • Lead the accounting team through acquisition integration and purchase accounting, • Maintain proper documentation and accounting for compliance with debt covenants, • Collaborate with auditors and FP&A teams to ensure accurate financial statements and disclosures, • Work with tax preparers to ensure tax compliance and the proper accounting for taxes, • Partner with legal, treasury, operations, and other stakeholders on business initiatives with accounting implications, • Bachelor's degree in Accounting or related field - REQUIRED, • CPA certification - REQUIRED, • 5+ years of relevant experience, including public accounting or equivalent technical accounting advisory experience, • Strong understanding of US GAAP and internal controls, • Excellent technical research and writing skills, • Strong analytical and problem-solving skills, • Strong Excel skills and familiarity with ERP systems like Great Plains or Netsuite, • Strong organizational, project management, and interpersonal skills, • Comfortable working in a fast-paced, evolving environment If this sounds like you and your desire to join a growing team then we invite you to apply today! Location: 23112, 23114, 23235, 23238, 23832, 23173, 23218, 23219, 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23229, 23230, 23231, 23232, 23233, 23234, 23235, 23241 Job Posted by ApplicantPro

Job Description The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Provide consultative customer services for one or more new or established accounts, • Introduce new services independently or with assistance as needed, • Handle local or regional accounts, • Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3., • Revenue growth with existing accounts, • Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations management, • Client Stewardship- Responsible for conducting regular stewardship meetings and overseeing the integrity and delivery of client specific reports and information. Must perform in a consultative role identifying trends and providing CorVel solutions to market and business challenges, • Client Retention - Maintain continuous communication with customer(s) to ensure that all service expectations are identified and maintained. Communicate and engage senior management in account status, challenges and goals. Every national account and large account will have an RVP assigned as a senior operations representative to the account, • Surface issues or potential issues to appropriate members of the management and executive team proactively to remedy immediate concerns after they become issues. Maintain an open items matrix to document all issues and resolution, • Facilitate and coordinate internal customer set-up and external implementation, • Coordinate and attend customer meetings. Ensure appropriate CorVel participants are engaged, • Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer, • Develop/maintain account service instructions/communicate to service staff and post on the Intranet, • Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate, • Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales, • Regular attendance on the Monthly Account Manager Call, • Monthly account updates and all new service opportunities documented in Salesforce.com, • Follow CorVel policies and procedures, • Requires regular and consistent attendance, • Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP), • Additional duties may be assigned KNOWLEDGE & SKILLS: • Reliable professional with the ability to achieve balance between customer orientation and a results-driven approach, • Knowledge of CorVel's services and completion of all CorVel Product Training Modules, • Business acumen, coupled with enthusiasm and decorum, • Excellent communication/presentation skills and ability to build relationships, • Strong interpersonal skills and commitment to customer service, • Able to work collaboratively and independently, • Highly developed organizational abilities as well as analytical and time management skills, • Must be proficient in Microsoft applications and CRM software (Salesforce) EDUCATION & EXPERIENCE: • Bachelor's degree, national certification or equivalent in business or sales and marketing, • Demonstrated experience in management or supervision, • Training within the insurance industry, managed care or related field preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $81,617 - $135,877 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rela

Job Posting Title Customer Service Representative – Healthcare Date Wednesday, July 30, 2025 City Chester State VA Country United States Working time Full-time Customer Service Representative – Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus $2,700+ in potential bonuses!* Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. • Work/Life Balance Support: Flexible schedules that meet your lifestyle!, • Competitive Compensation:, • $15.82/hr. + 10% shift differential for evening shifts, • Up to $2,700+ in bonus opportunities, including training completion, referrals and more*, • Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience, • Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage, • Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays, • Future Planning: 401k with company match, • Career Growth: A supportive environment with career development and promotional opportunities, • Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs, • Meaningful Work with Impact: No cold calling, sales, or collection calls required! *Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: • Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters)., • Calls are basic and routine., • Uses computerized system for tracking, information gathering, and/or troubleshooting., • Provides feedback when needed, provide input on call trends, processes, procedures, and training., • May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff., • Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses, • Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules, • Utilize standard technology such as telephone, e-mail, and web browser to perform job duties, • Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing, • Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller, • Refer calls as required to CSR Lead, • Maintain up-to-date knowledge of client regulations and policies, • Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements • High School diploma or equivalent with 6 months of customer service experience., • Must be able to speak and read English clearly, professionally and fluently., • Ability to work within established turnaround times, • Must have excellent interpersonal skills and the ability to organize simultaneous tasks, • Ability to work as a member of a team, • Regular and predictable attendance is required, • Must participate and certify in internal CCO training to begin this role., • Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role., • May be required to work overtime and scheduled holidays., • Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. #CCOChester #CSRroles #maxPriority EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.82 Maximum Salary $ 15.82

Job DescriptionDescription: Job: Pest Control Service Specialist Rate: $18–24/hr ++ New-employee Bonus Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). • High-commission opportunities, • Large biweekly bonuses, seasonal bonuses, and annual bonuses, • Up to 17 PTO days per year, • Paid holidays, • Health and Retirement benefits offered, • iPad provided, • Qualified technicians may drive work vehicles to and from work, • Advancement in operations and sales management are available to qualified employees., • Ongoing development through continual training, • Ambitious and hard working, • Excellent communication skills, • Good character and work ethic, • Growth minded, • High degree of attention to detail, • Excellent customer-service skills, • Ability to lift and carry up to 50 pounds, • Ability to pass background check and drug screen, • Valid driver’s license and clean driving record, • Certifications are a plus!, • Up to 17 PTO Days, • Paid Holidays, • Health Benefits, • Retirement Benefits: 401K, • Financial Wellness Program This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Requirements:

Category : Customer Service/Support About TP TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passiona

Job Description We're hiring Customer Service Representatives to support mission-based outreach campaigns that uplift communities and create lasting change. This is not a call center role. No cold calling. Just face-to-face conversations that spark action, build awareness, and drive support for some of the most impactful nonprofit organizations in the country. 💡 About Us We’re a values-driven outreach and marketing agency partnering with top nonprofit organizations, advocacy groups, and socially responsible brands. Through grassroots marketing, in-person fundraising, and community event engagement, we help nonprofits connect with the public and amplify their missions. 🎯 Position Overview: What You’ll Do As a Customer Service Representative on our outreach team, you’ll be a front-line ambassador for causes that matter. Your responsibilities include: * Representing nonprofit partners at live events, fundraisers, and community outreach initiatives * Engaging with the public in a friendly, approachable, and professional manner * Delivering clear, compelling messages about nonprofit missions and community needs * Educating potential supporters about each cause’s goals, impact, and how they can get involved * Creating meaningful conversations that inspire long-term donor relationships * Collaborating with your team to plan, execute, and optimize outreach campaigns * Upholding our shared values of compassion, integrity, and professionalism ✅ Who We're Looking For You don’t need prior experience in customer service or nonprofit work to succeed—just the right mindset and a passion for making a difference. You’re a great fit if you: * Have strong communication and interpersonal skills * Are enthusiastic, outgoing, and love engaging with people * Care deeply about social impact, activism, or community service * Thrive in fast-paced, face-to-face environments * Are a reliable team player who’s open to coaching and learning * Are 18+ and legally authorized to work in the U.S. 🌟 What You'll Gain We don’t just offer jobs—we build careers with purpose. * 💰 Paid training in outreach, campaign strategy, and nonprofit communication * 🚀 Career growth opportunities in leadership and campaign management * 💼 Impact-driven work that empowers communities nationwide * 🌍 Opportunities to travel and represent causes at national events * 🤝 A collaborative, inclusive team culture where your voice matters * 📚 Hands-on experience in nonprofit marketing, fundraising, and community engagement ✨ Start Your Purpose-Driven Career Today Whether you’re starting fresh, changing careers, or seeking meaningful work that aligns with your values, this is your opportunity to grow while doing good. 👉 Apply now to become a Customer Service Representative and help change lives—one powerful conversation at a time.

Job Description We are seeking a Customer Service Representative to support one of the largest grocery retailers in the United States. This position is based at our manufacturing facility in Richmond, VA. As a member of our team, you'll play a pivotal role in maintaining a high standard of service for a key client of our family-owned company, which has been proudly manufacturing custom retail fixtures for over 120 years. Position Summary: As the dedicated point of contact for a major grocery client, you will be responsible for managing incoming orders, resolving inquiries, and ensuring a seamless experience from order placement to product delivery. Your work will involve order entry, shipment tracking, invoice coordination, and proactive communication. This is a client-facing role that requires professionalism, attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities: • Serve as the primary customer service contact for a high-volume, key account, • Enter and manage client orders through our ERP system with accuracy and efficiency, • Monitor and communicate order status, shipment tracking, and delivery timelines, • Collaborate cross-functionally with production, logistics, and finance teams to ensure timely fulfillment and invoicing, • Issue invoices and respond to any client billing inquiries in a timely and professional manner, • Proactively address any service issues and ensure client satisfaction, • 2+ years of experience in customer service, sales support, or account management role (preferably in a manufacturing or B2B environment), • Strong written and verbal communication skills with a professional demeanor, • Proficiency in Microsoft Office; experience with ERP systems preferred, • Excellent organizational skills and attention to detail, • Ability to manage multiple priorities and meet deadlines in a fast-paced setting, • Competitive compensation, • Health, dental, and vision insurance, • Paid holidays and personal days, • 401K, • Supportive, team-oriented work environment

Job DescriptionWe are looking for a dedicated and personable Customer Service Representative to support a local government entity in Richmond, Virginia. In this Contract position, you will play a vital role in delivering exceptional service, addressing inquiries, and ensuring smooth interactions between constituents and government services. This opportunity allows you to contribute to a community-focused organization committed to transparency and excellence. Responsibilities: • Respond to inquiries, concerns, and requests related to government services, programs, and policies in a timely and detail-oriented manner., • Provide guidance to constituents in navigating government processes and procedures, ensuring their needs are met efficiently., • Collaborate with internal departments to gather accurate information and deliver prompt responses to customer inquiries., • Maintain a thorough understanding of local government services, initiatives, and policies to effectively assist constituents., • Handle sensitive information with a high level of confidentiality and discretion., • Perform accurate data entry tasks to document interactions and maintain records., • Direct guests and visitors to appropriate resources or departments as needed., • Adapt to occasional evening or weekend shifts to meet the demands of the role., • Utilize computer software and systems to manage customer interactions and track service requests.• Proven experience in customer service roles, preferably within government or public service environments., • Excellent verbal and written communication skills to effectively interact with diverse individuals., • Strong problem-solving capabilities and keen attention to detail., • Ability to manage sensitive information while maintaining confidentiality., • Proficiency in basic computer applications and a willingness to learn new technologies., • Availability to work standard business hours, with flexibility for occasional evenings or weekends., • Familiarity with data entry practices and record-keeping procedures., • A positive and detail-oriented demeanor when dealing with constituents and colleagues.

Job Description Michael and Son Services has been in business since 1976. Our mission is to exceed our customer's expectations and provide a memorable experience. Michael and Son Services, Inc. is the premier, multi-state provider of Electrical, Plumbing, HVAC, Handyman, and Restoration Services. Our company provides an excellent work environment and is passionate in it's dedication to achievement. We place an enormous value on the welfare and commitment of our employees as well as the superior level of service they provide to our customers. The Customer Service Representative should be skilled at higher level thinking, be able to approach the customers as a trusted advisor and consultant, to ask qualifying and insightful questions, probe for the customer's need and uncover issues, and provide detailed work requirements so the technician can properly detail work requirements for customers. Service Titan experience would be helpful but is not required. We train our Representatives to be successful. This is a full-time position of 40 hours per week in our Richmond Call Center. Overtime is available during our peak times. Job Functions: • Open and maintain customer accounts, • Recommend beneficial products or services to customers to solve their needs, • Contribute to team effort by accomplishing related results as needed, • Build sustainable relationships of trust through open and interactive communication, • Provide accurate, valid and complete information by using the right methods/tools, • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution, • Keep records of customer interactions, process customer accounts, • Follow communication procedures, guidelines and policies, • Proven customer support experience. Familiar with computer functionality, • Track record of over-achieving, • Strong phone contact handling skills and active listening, • Customer orientation and ability to adapt/respond to different types of personalities, • Flexible schedule, must be able to work weekends, • Team Oriented, • Excellent communication and presentation skills, • Ability to multitask, prioritize and manage time effectively, • Bachelor's or Associate's Degree Preferred, High School Diploma or GED Required, • Must possess higher level thinking skills, ability to follow a set process. Strategic thinker mindset, • Positive Attitude, • Compassionate, • Goal Oriented, • Problem Solving, • Loves Helping People, • Likes to Have Fun, • Handle inbound customer service inquiries and maximize sales opportunities, • Strive to achieve goals using approved scripts, strategies and technology, • Probe for additional sales opportunities (cross-sell), • Remind previous clients of recommendations made my technicians and assess current needs, • Coordinate service appointments Why should you work for the Michael and Son family? • We promote from within, • We build leaders who are developed, coached and trained, • We provide career pathing with continuous training and development, • You will be working with a great group of like-minded, high performing people Benefits: • Excellent hourly pay rate + Bonus, • Comprehensive benefits after 30 days including Medical, Dental and Vision, • Supplemental Life Insurance, Short Term and Long Term Disability, Legal Shield and FSA, • 401K Plan with Company match, • Paid Holidays and Paid Time Off, • Growth Potential Michael and Son Services provides Equal Employment Opportunities to all qualified applicants for employment and prohibits discrimination and harassment of any type and/or other characteristics protected by federal, state or local laws. #MSEC1 #ZR

Job Description TRAKAmerica is a leading national outsourcing provider, trusted by many of the country’s largest banks and debt buyers to manage over $18 billion in assets. Our innovative approach and proven results have made us a recognized leader in the accounts receivable management industry. As part of our continued growth, we’re excited to expand our team in Bonita Springs, Florida. We currently have an immediate opening for a Client Services Specialist—a key role that directly supports our ongoing success and client satisfaction. Why Join Our Team? Discover Your Potential with Us: At TRAKAmerica, you're not just joining a team; you're embarking on a career adventure in an environment that values innovation, dedication, and collaboration. Here, you'll be encouraged to unleash your potential, expand your skills, and contribute to a legacy of excellence. With us, your work is not just valued—it's vital. And we celebrate it with a culture that rewards initiative, integrity, and a forward-thinking mindset. POSITION SUMMARY: The Client Liaison is responsible for collaborating with all TRAKAmerica departments and suppliers to provide accurate and timely responses to client requests and deliverables. This hourly position supports the success of TRAKAmerica’s relationship with assigned clients by ensuring a high level of customer service and responsiveness. The Client Liaison serves as the main day-to-day contact for clients and is the subject matter expert for processes and procedures related to their assigned client relationships. This position is classified as non-exempt under the FLSA and will earn over-time pay for any hours worked in excess of 40 hours in a given work week. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Oversees the Client’s daily deliverable and reporting schedule and processes for the company; updating them constantly to ensure they are effectively maintained. • Acts as the client’s primary point of contact for all day-to-day and account level inquiries., • Performs the daily functions related to running the hold queue tools. Involves management as needed., • Supports management in resolving off-board related tasks., • Seeks out clarification or additional information from clients as needed to document internal processes and supplier work standards., • Ensures the accuracy of all documentation and reporting submitted to clients., • Communicates process and system changes and issues to all levels; continues to track and stay involved until all changes are implemented and issues resolved., • Acts as a liaison with IT, Finance, Audit, Media, Affidavits, Performance Management and/or other internal departments to accomplish client goals., • Communicates directly with attorney and agency suppliers to resolve account level issues., • Escalates to management any complaints, concerns or observations that may impact the client relationship., • Manages special projects related to client initiatives as assigned by client or management., • Performs periodic reviews of client inventory to ensure workflows and established processes are meeting client objectives., • Manages exception reporting generated by automated processes to ensure exceptions are cleared on a timely and consistent basis., • Processes below authority settlement requests from suppliers, submitting the requests to the client and documenting the results., • Processes reopen requests from suppliers, submitting the requests to the client and documenting the results., • Ability to prioritize and manage multiple tasks in a fast-paced team environment., • Excellent written and verbal communications skills., • Ability to understand the concepts affecting the legal recoveries business, including federal, state and local rules and regulations., • Ability to analyze and interpret client reports and ensure accuracy while meeting all deadlines., • Ability to identify issue, problem-solve the issues and escalate as needed., • Ability to interact with clients with a high level of performance., • Strong organizational, self-management and follow up skills., • Strong customer service skills and professional demeanor., • Demonstrated ability to be a good listener and deal with phone inquiries. The physical demands and work environment characteristics described here and representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands or fingers to handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., • Minimum Associates Degree Preferred, • Minimum 2 years client services, administrative, customer services, legal or related experience, • Legal Experience This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Company DescriptionBased in Bonita Springs, FL, TRAK is a leading provider of outsourced legal recoveries to credit issuers and financial institutions. The Company utilizes a proprietary technology-enabled workflow management and data-analytics platform to provide a prioritized, streamlined and compliance-driven solution for consumer receivables. TRAK’s national legal network of law firms collects hundreds of millions in charged-off receivables on behalf of blue-chip clients annually. The Company’s legal-focused strategy generates an industry leading return on investment versus all other recovery methods.Based in Bonita Springs, FL, TRAK is a leading provider of outsourced legal recoveries to credit issuers and financial institutions. The Company utilizes a proprietary technology-enabled workflow management and data-analytics platform to provide a prioritized, streamlined and compliance-driven solution for consumer receivables. TRAK’s national legal network of law firms collects hundreds of millions in charged-off receivables on behalf of blue-chip clients annually. The Company’s legal-focused strategy generates an industry leading return on investment versus all other recovery methods.

Job Description • Responsible for installing, calibrating, configuring, testing, maintaining, evaluating, troubleshooting, pre-commissioning, commissioning and repairing as necessary, waste water equipment manufactured by, but not limited to Huber Technology Huber equipment, pumps, motors, valves, polymer stations, etc., • Perform scheduled maintenance or repair of the equipment and all other associated equipment, • Perform unscheduled maintenance or repair of the equipment and all other associated equipment, • Perform installation of the equipment at customer sites as well as conducting pre-installation assistance, • Review blueprints, plans, specifications and other customer documentation to prepare for startup or service., • Responsible for on-site training of customer personnel to Huber Technology standards., • Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support., • Work with engineering, project management group, spare parts group and management to resolve escalated problems, • Provide written reports to the Director of Service on all activities carried out on site and complete all required documentation in a timely manner., • Provide expense reports to the Director of Service on all expenses occurred out on site and completes all required documentation in a timely manner., • Make technical recommendations to maintenance technicians and or treatment plant operators., • Work closely with the Director of Service, Aftermarket Sales Team and Operations Team, to ensure that site work is carried out in the required order, for completion by the required time., • To develop and maintain at all times due regard for safe working practices on site and to report any breaches of health & safety manners to the Environmental Health and Safety Coordinator and/or the Director of Service., • To undertake any appropriate technical activities that may not be related directly to site, as may be allocated to you from time to time by the Director of Service., • To ensure that materials, tools and equipment provided to you to carry out your work are kept safe, secure and in good order., • Ensure all tools and equipment is relevant, up to date and calibrated in accordance with Huber Technology requirements., • Assist when needed in manufacturing or engineering with customer projects as well as unit refurbishment or replacement at the customer site or Huber Technology manufacturing facility., • Properly document, label, and return all defective parts utilized in the repair of the equipment, • Educate the customer on basic operation of their equipment, • Assist when needed in the parts department with recommending spare parts and wear parts to existing and new customers, • Perform all welding activities that are required in the shop and/or customer site, • To take responsibility for ensuring that all necessary travel, medical and associated documentation is valid and kept up to date and to inform the Field Service Manager in adequate time to procure any replacements, • Provide in-depth troubleshooting via phone with customers in the field, • Provide technical assistance to all representatives of Huber Technology, Inc. in the field, • Assist customers with via phone and in the field with on application and process related issues, • Assist the Director of Service, V.P. of Operations and Aftermarket Sales Consultants with identification of warranty vs. non-warranty issues, • Maintain a professional appearance towards customers on the telephone and by correspondence as well as in person, • Take responsibility for ensuring that all necessary documentation is valid and kept up to date and to inform the Director of Service in adequate time to procure any replacements., • Uniforms are provided by Huber Technology, Inc.; Field Service Specialists are required to be in uniform at all times during their normal work. It is extremely important that the Field Service Specialist maintain a clean, professional appearance at all times, • Provide technical support to other Field Service Specialists in the field, • Comply with all safety policies, practices and procedures, • Participate in proactive team efforts to achieve departmental and company goals, • Accepts other responsibilities as requested by the Service Manager or Director of Service III. EDUCATION AND EXPERIENCE: • An Associate’s Degree in a technical field or equivalent mechanical-industrial repair/service work experience, minimum 1-2 years in related field or an equivalent combination of education and experience. Wastewater experience a plus IV: ADDITIONAL SKILLS AND ABILITIES • Must have attitude and aptitude to develop a high level of customer service skills, as well as the ability to respond quickly to service calls with good time management and planning, • Must be motivated and fast paced personality with serious work ethic, • Must work effectively with little or no supervision once trained/onboarded, • Take responsibility to physically be able to perform the job requirements, • Able to read, write and have good oral communications skills in English, other languages a plus, • Computer ability should be proficient for producing required reports, • Must maintain a valid Driver’s License to drive rental vehicles & able to pass a DOT physical for driving fleet vehicles as required, a CDL is not required, • Must be able to drive a forklift or able to be trained, • Ability to travel – Road Warrior –via whatever method required (up to 100%) United States and Canada, • Maintain company provided equipment, tools and or fleet vehicle as per company policy., • Candidates must be located within close proximity to a major airport PHYSICAL DEMANDS The physical demands described here are representative of those that expected by an employee to be able to successfully perform the essential functions of this Field Service Specialist role: • Moderate to occasional heavy physical demand with exposure to dust in warehouse, hot and cold climates, inside and outside exposure when on the job, odors and noise may also be present., • Routinely moves, carries or lifts 25-50+ pounds such as required tools, laptops, PPE and suitcase, • Regularly required to stand, reach, bend, squat, push, pull and move about the facility or job-site, • Walk or stand at least 8+ hours per day, often ascends/descends ladders or steps on job-site or stairs/steps boarding or de-boarding airplanes., • Sit for flights or automobile or boat trips as required, • Able to use hands and able to follow safety guidelines, for both mechanical tools, manual tools, and computer entry., • Good hearing and vision are important to the Field Specialist’s safety on the job, • Consistent attendance due to advance planning & sometimes tight schedules and flight bookings required to meet the needs of our customers and job budgets – some weekend travel, late or early flights may be required due to weather, customer needs or delays at Airports, • Due to wastewater environment on site visits, must keep inoculations current as recommended for employee safety when on customer sites and at facilities Pre-Hire: This role requires ability to pass a pre-hire drug test, random safety/drug testing, pre-hire background check and completion of an I-9 form. HUBER is an E-Verify Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin

Job Description Gilman Heating, Cooling & Plumbing is currently seeking a Customer Service Representative to join our growing team. Candidates must be able to coordinate an efficient schedule, excel in a fast paced environment and possess advanced customer service skills. Job Responsibilities include: • Dispatch technicians to services calls and monitor technician schedules using our dispatching software, • Maintain accurate and up to date information in the customer database, • Prioritize calls to optimize technician and operational needs, • Schedule service calls, preventative maintenances and quoted repairs, • Contact customer if there is a delay in their scheduled time, • Promptly report issues to the designated supervisor to ensure customer satisfaction is maintained, • Perform administrative duties to assist with the overall efficiency of the operation., • Basic computer skills, • Minimum of 2 years prior experience preferred, • Function in a team environment, • Strong attention to details and follow-through, • High School Diploma or GED Company DescriptionGilman has been in business since 1917, we are proud to be one of the oldest businesses in our region. We continue to grow every year and we look forward to anyone we hire growing with us.Gilman has been in business since 1917, we are proud to be one of the oldest businesses in our region. We continue to grow every year and we look forward to anyone we hire growing with us.

Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner., • Assists in maintaining a clean, well-stocked store for customers during their shopping experience., • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor., • Independently stocks shelves and recovers merchandise in the store., • Accurately handles customer funds and processes transactions using the POS system., • Remains constantly aware of customer activity to ensure a safe and secure shopping environment., • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions -Retail store environment where extended periods of standing are required -Retail store stockroom environment subject to fluctuations in temperature -Frequent lifting and maneuvering of merchandise and displays. -Exposure to dust and extreme temperatures while unloading trailers. -Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Develops and manages a strategic and comprehensive territory plan to exceed targets for gross profit and sales. Builds and maintains strong relationships with new sales prospects, existing customers, and internal support personnelthrough consistent communication both onsite and virtual. Must have ei

Job Description TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest-growing car wash operators in the United States, with locations across multiple states. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. By caring for our Teammates first, we ensure delighted customers, successful car washes, and exciting growth opportunities for everyone. If you love cars, enjoy leading others, and thrive in a fast-paced environment, then join us! About the Role: As a Customer Service Lead at GO Car Wash, you’ll be stepping into a leadership role, serving as the manager on duty when our Team Leaders, AGMs, or GMs are not present. You will be responsible for overseeing day-to-day operations, driving sales, and ensuring all GO Car Wash policies and procedures are followed. This is a developmental role designed to prepare you for a Team Leader position. You’ll be responsible for: • Opening and closing the car wash according to GO’s standard operating procedures., • Leading by example by greeting customers warmly and utilizing sales scripts to drive membership sales., • Guiding vehicles safely into the car wash and educating customers on our wash process., • Maintaining the cleanliness and functionality of the site to deliver a superior customer experience., • Addressing customer issues, escalating to leadership if needed, to ensure customer satisfaction and retention., • A positive, outgoing attitude and a passion for sales and leadership., • Strong customer service skills, with the ability to connect with customers and promote our membership packages., • Ability to handle day-to-day site operations and resolve customer issues independently., • Willingness to learn and grow into a leadership role by working closely with site managers., • Must be at least 16 years old., • Must be legally authorized to work in the U.S., • Previous experience in customer service and/or sales preferred. We offer a dynamic, fast-paced workplace where you can develop leadership and sales skills while contributing to our growing team. Along with competitive pay, you’ll enjoy: • Health benefits, 401(k), and paid time off., • Free car washes., • Opportunities to advance into leadership roles, including Team Leader positions. Our Customer Service Leads generally earn $15.50 per hour, which includes base pay of $13.50/hour with an average of $2.00/hour in commission for membership sales. Commissions are uncapped, and top performers often earn more! To learn more about us, visit . GO Car Wash is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, or any other characteristic protected by law.

Job Description Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays. Exposure to dust and extreme temperatures while unloading trailers. Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Job DescriptionAvailability Requirements: Weekends are mandatory Afternoons/evenings preferred Flexibility throughout the week Customer Service Agents employed by Trego Dugan Aviation at the Richmond Airport (RIC). • Must have a valid driver's license, • Must pass a 10-year background check and pre-employment drug test, • Available to work nights, weekends, and holidays, • Must be able to complete required training Customer Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required. Essential Duties and Responsibilities: • Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats, • Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements, • Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate, • Ensures FAA, Airline, and airport regulations are followed, • Enforces safety/security measures and protects sensitive zones, • Assists Customers with special needs, i.e., Customers who need assistance in boarding, • Brings Wheelchair passengers from ticket counter to gates and gates to baggage service, • Excellent communication skills, • Able to read and write English; bilingual skills a plus, • Ability to work efficiently under time constraints, • Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays, • Must be well groomed and physically fit, • Completely clean and search an aircraft, • Other duties as assigned, • Must pass a ten (10) year background check and pre-employment drug test, • Must have authorization to work in the U.S. as defined in the Immigration Act of 1986, • Be pleasant with others on the job and display a good-nature, cooperative attitude, • Be reliable, responsible, and dependable, and fulfill obligations., • Attention to Detail, • Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations, • Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace, • Willingness to take on responsibilities and challenges, • Be sensitive to others' needs and feelings and be understanding and helpful on the job Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Other Requirements and Qualifications: Education: High School diploma or equivalent Experience: No experience necessary, will train Knowledge: Basic computer skills Must be at least 18 years old. Must have a valid driver’s license Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Attend and successfully complete required training Read and write English. MUST be able to work a flexible schedule including nights, weekends and holidays

Job DescriptionDescription: The Central Virginia Customer Service Manager will work independently, under the direction of the Regional Customer Service Manager for the Virginia East region, to ensure the local staff and processes are meeting and in alignment with our regional and corporate objectives. This position will assist in creating a culture centered around our beliefs, self-improvement (knowledge, skills and abilities), growing sales and increasing profitability. The Customer Service Manager (CSM) will have leadership responsibilities for those assigned to the Customer Service Team (KAS’s/ASRs). The CSM will assist in implementing and monitoring all processes related to our Standards of Care, emphasizing our service based, competitive advantage. The CSM will work to review the site’s bench mark analytics, assist the team with learning and development opportunities, and develop processes that will assist us in determining our goals, measuring our successes and communicating the results to the team. Position Responsibilities: • Training and development of the Customer Service staff to include business and vendor systems, product training, and soft customers services skills which include communication, conflict resolution, time management, and phone/email etiquette., • Develop and document standards for all inside sales and administrative processes and procedures., • Define measurable goals and build analytics that validate and communicate our ability to meet and exceed customer service expectations., • Consistent review of processes and bench mark analytics. Responsible for leading the team to continual growth in our overall ability to exceed customer expectations as measured by analytics., • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes., • Recruit, interview, and select employees., • Interpret and communicate work procedures and company policies to staff., • Regular user and trainer of the ERP system along with other systems the team uses regularlyRequirements:, • A Bachelor Degree in industrial distribution or other business related degree is preferred. Equivalent related experience will be considered in lieu of a Bachelors Degree., • At least five plus years of demonstrated leadership and coaching skills in a customer service department., • Previous inside sales experience., • A working knowledge of wholesale distribution or manufacturing., • Experience with Microsoft office package with advanced skills in excel., • Previous experience with Epicor P21 (ERP) preferred., • Strong communication skills., • Strong understanding of general business practices., • Ability to multi-task and make daily operational decisions., • A management style that includes integrity, dependability, leadership, self-control and attention to detail.

Job Description Customer Experience Pack Leader/Manager - Holiday Barn Pet Resorts We have an opening for a Customer Service/Experience Manager at our Glen Allen location, 3800 Mountain Road, Glen Allen, VA, 23060. The Customer Experience Manager at Holiday Barn Pet Resorts ensures that positive communication and representation of our company is maintained so that we can consistently provide high-level services for our furry guests. The focus day-to-day is on driving the best customer service experience at each point of contact, but we realize that this success happens well before the customer arrives at our business. The Customer Experience "Pack" is a large group, with eight to twelve front-end associates and five to seven department leaders throughout the company. Our Customer Experience Manager is an intuitive part of our "pack" and integrates our Holiday Barn values into all customer interaction points throughout all departments. What are some valuable talents to bring to Holiday Barn? Individuals who thrive on interacting with people and their pets, providing a high level of service and enjoy looking for growth opportunities. Experience in managing a customer experience team is a must and the ability to consistently train and grow this department within our company's goals. Leadership skills are also a must; we are a "pack" work environment, therefore we need individuals who can work within a leadership team and be a leader within the customer experience department. Basic pet knowledge - we don't expect you to be a dog or cat expert, but to have some pet experience is very helpful. Flexibility - we are a resort business, therefore candidates must be ready to work full time, which includes weekends, and holidays. The ability to motivate a "pack" - "Furrmazing" is one of our "pack" values, which means that enthusiasm for everything we do is a must. Some Responsibilities • Build customer confidence by making every visit positive, engaging, knowledgeable and reassuring., • Help Holiday Barn realize our opportunities, focus on the day-to-day, but always keep an eye on future goals., • Learn and be able to provide necessary training and mentoring to our Customer Experience "Pack" to achieve our goals and work within our company values., • The ability to monitor company performance and initiate recommendations to our Facility Manager and Head of the Pack on solutions., • 2 years recent experience in providing excellent customer service., • 2 years supervisory experience., • Strong leadership skills., • Data entry skills and proficiency with Windows applications., • Proven success with multi-tasking in a fast paced, team-based environment with attention to detail., • High School Diploma. Pay for this position begins at $24.00 - $30.00 per hour. Holiday Barn is a drug-free workplace. Holiday Barn is an equal opportunity employer.

Job Description We are looking for a motivated and enthusiastic Customer Service Associate to join our dynamic team. Our firm specializes in helping clients increase revenue through engaging on-site promotions, tailored marketing strategies, and impactful advertising campaigns. This entry-level position offers comprehensive paid training, excellent opportunities for career advancement, and the potential to transition into management roles upon successfully completing our training program. Key Responsibilities: * Provide outstanding service to clients and customers, ensuring a positive experience and building strong customer relationships. * Represent and promote client brands with professionalism, enthusiasm, and attention to detail. * Event Execution: Assist in organizing and executing promotional events to boost brand awareness and drive customer engagement. * Maintain strong customer relationships by offering solutions and support to foster brand loyalty. * Work closely with team members and other departments to contribute to marketing and promotional strategies. Requirements: * A strong belief in your potential to thrive in a fast-paced, customer-focused environment. * Excellent verbal communication skills to engage effectively with clients, team members, and customers. * A high-energy, positive attitude that supports success in a team-oriented setting. * Proactive with a strong desire to succeed and grow within the company. * Ability to manage multiple tasks efficiently while maintaining focus and attention to detail. Why Join Us? * Receive all the training you need to succeed, along with hands-on experience. * Excellent opportunities for advancement into management roles as you complete the training program. * Work in a collaborative, growth-oriented environment where your contributions are valued.

Job Description Dominion Payroll is hiring a Client Services Specialist I in Richmond, VA! If you're looking for an exciting career with one of the fastest growing, independent payroll companies in the country, with a team of motivated colleagues and proven leaders providing unlimited learning potential, then Dominion Payroll is where you want to be. We pride ourselves on being a successful alternative to large, publicly-owned payroll companies. At Dominion Payroll, we bring unique solutions to the marketplace and strive to delight our customers every day. We are engaged in our communities and contribute to local non-profits. Join us today to learn why we're quickly becoming the premier choice in customized payroll and HR solutions. Reasons you should join Dominion Payroll: • Rock solid industry leader for HCM and payroll and original partner in the iSolved Network, • An Inc. 5000 honoree for 12 consecutive years for being one of the fastest growing companies in the country, • Renowned for 99% customer retention with industry leading Net Promoter Score, • Proprietary, web-based technology that provides competitive advantages, • Locally owned and operated, • Retrieves payroll information from clients, by phone, email and other means, prepares reports for client's review, and processes requests in a timely and accurate manner., • Researches, analyzes, and resolves payroll-related problems or questions directly with clients., • Maintains payroll operation by following policies and procedures; reporting needed changes., • Protects payroll operation by keeping information confidential, • Contributes to team effort by accomplishing goals and related results to meet daily and weekly deadlines, • Meet and maintain established ticket metrics with supervision, exposure, and experience with client phone calls., • Establish and build healthy working relationships with clients, vendors, and peers., • Updating all client employee information, deductions, earnings, salary, direct deposits, etc. as requested by client., • Required to be phone back up for the tier 2 team when needed., • Understand garnishments and able to explain our procedures., • Review & resolve any escalations, also inform manager of any escalated issues., • Must provide excellent customer service and be able to work well with clients and internal staff., • Guides clients in employee lock outs and client user set ups., • Update all client bank accounts at client request, • Research billing inquiries., • Perform additional duties as required, including special projects and audits., • Provide training and support for services such as ESS, PTO, and time keeping via Zendesk, • Participate in weekly Learning & Development trainings, iSolved release meetings, products solutions, and all applicable company trainings, • Accruals and absences regarding set up and troubleshooting, • Setting up workflows for clients and testing them to ensure they work., • Must be highly proficient and fully functional in all Microsoft Office applications and be able to effectively utilize available office management technology., • Ability to work independently, be self-motivated, detail-oriented, and organized., • Excellent verbal and written skills, • A positive and upbeat attitude., • Exceptional organizational skills and multi-tasking abilities along with attention to detail and a high degree of accuracy, • Preferred knowledge of applicable federal and state wage tax laws and compliance regulations surrounding payroll, • Preferred customer service experience, • Must have the ability to take initiative and manage multiple detailed tasks in a fast-paced, highly complex, and deadline-oriented service environment., • Must be flexible and able to work overtime when necessary., • Able to deal with difficult, sensitive, and confidential issues., • Professional, articulate, and able to use good independent judgment and discretion., • Understanding, embrace, and embody DP Core Values. These core values, clearly define the DP culture, and they must be reflected in everything we do and every interaction we have. Our core values are the framework from which we make all our decisions., • Community: We are stronger together than apart. Connection to our communities helps us better connect with ourselves and have a positive impact on both. Knowing and caring for each other helps to deepen trust and partnership which brings clarity and purpose to our work., • GSD: Get Shit Done! Start right now and don't stop. WE are never done., • Rise Above: Expectations, disagreements, ego, challenges - push yourself to become the best version of you., • Passion: Bring passion to every day by creating meaningful impact in your work, for our clients, relationships, and our communities., • Create Culture: Culture enhances our quality of daily life and increases opportunities for learning, understanding, and growth., • DP NO SE Vera: Never get stuck. We find a way to make a way., • Robust 401k match program

Job Description Do you love cats and dogs? Work with pets every day at our award-winning pet boarding, training, and daycare facility! Holiday Barn Pet Resorts is looking for a full-time Customer Service Associate for our Glen Allen and Midlothian locations who is looking for a career with pets. As the face of our pet boarding, daycare, and training facility, the Customer Service Associates ensure positive relationships are developed and maintained with our furry guests and their owners! Customer Service Associates provide critical face-to-face interaction with pet owners and have the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, pick an appropriate pet grooming service, and schedule boarding stays. Holiday Barn is a high-volume pet resort in Richmond, with the opportunity to discuss pet care with owners on a daily basis. Candidates for this position must be able to take care of all arrival and departure procedures for our guests, meet and greet our customers in a friendly and professional manner, work with customers during pick-up and drop-off, have the ability to multitask and handle a high volume of phone calls in a fast-paced environment with ease. Customer Service Associates are an intuitive part of our "pack" and work within our company's values and brand experience. PREFERRED REQUIREMENTS • A person who thrives on interacting with people, dogs, cats, and other animals., • Basic pet industry knowledge - we don't expect you to know every breed, but some pet experience is beneficial., • Flexibility - we are a pet boarding business; candidates must be ready to work weekends and major holidays., • Ability to use Microsoft 365. This workplace is moderately and physically demanding. Candidates must have the ability to lift and push up to 50lbs, stand for extended periods, be able to bend, stoop, reach, and stretch, along with the ability to move pets within the facility, vehicles, up and down stairs, and in and out of enclosures. The workplace is typified as a loud working environment - barking dogs, high-pressure dryers, etc. Holiday Barn is a drug free workplace. Holiday Barn is an equal opportunity employer.

Job Description Club Role - Customer Service Representative (CSR) Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team! Job Summary The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. Duties & Responsibilities ● Greet and check in all members, guests, and prospective members ● Answer phone calls in a polite and professional manner ● Inform prospective members about our membership options and current promotions ● Facilitate necessary updates to members’ accounts ● Ensure all retail items are fully stocked ● Operate the POS system and accept payments ● Assist in maintaining the neatness and cleanliness of the club ● Other duties as assigned Compensation ● Part time employee ● Hourly rate ● Complimentary gym membership Qualifications ● High school diploma or equivalent ● Customer service - 1 year (preferred) ● CPR/AED certification (preferred) ● Basic computer proficiency ● Professional attitude ● Upbeat and positive personality ● Efficient and effective communication skills ● Ability to multi-task and excel in a busy environment Job Requirements ● Pass drug screening ● Background check ● Use of finger scan technology for recording time worked ● Not eligible to work remotely

Job Description Atlantic Constructors is seeking dynamic, motivated, career minded individuals to join our expanding team! Atlantic Constructors has been recognized as an industry leader in the Mid-Atlantic Region for over 50 years. Benefits: Atlantic Constructors is dedicated to providing its employees and their eligible family members with a wide range of benefits. From competitive benefits to on-site wellness programs, we provide resources to support you and your family's health, well-being and happiness. We have created a comprehensive benefits package that includes: • Medical Insurance Plans, • Dental Insurance Plan, • Vision Insurance Plan, • 401(K) Retirement Plan with Generous Company Matching Summary/Objective: The customer service coordinator-dispatcher will be responsible for scheduling service technicians for HVAC/ Plumbing/ and Electrical, handling high call volume, ordering equipment, and providing high-level customer service. Essential Functions: • Assigns service technicians to jobs and coordinates service resources, • Schedules personnel, materials, sub-contractors and equipment based on project needs, skillsets, and availability, • Inputs project location into system, • Responsible for customer interaction/satisfaction, • Interacts and communicates with all administrative staff, project managers, HVAC field technicians, electricians and management, • Maintains customer satisfaction by investigating concerns, routing them to assigned staff, and responding to special requests/requirements, • Conducts customer call backs to ensure highest level of satisfaction, • Obtains all information required to generate, prepare, and fax/e-mail quotes of $3k or less to customers, • Must be a self-starter, take initiative, be able to work independently, and work collaboratively in a team environment Required: • Minimum of 6+ months call center experience, preferably in a dispatch environment, • Excellent customer service skills, • Able to multi-task and work in fast paced work environment, • Ability to handle high call volume, • Ability to make scheduling decisions based on current needs, • Possess excellent problem resolution skills, • Excellent communication/follow-up skills, • Basic knowledge of MS Office Suite Work Environment: • Works in a professional office environment and routinely uses standard office equipment, • One year dispatch experience, preferably in a construction/industrial environment Experience in an construction/industrial services environment, • Viewpoint, Field Connect and Bidtracer experience, • Prior military experience preferred

Job Description Club Role - Customer Service Representative Evenings (CSR) Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team! Job Summary The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. Duties & Responsibilities ● Greet and check in all members, guests, and prospective members ● Answer phone calls in a polite and professional manner ● Inform prospective members about our membership options and current promotions ● Facilitate necessary updates to members’ accounts ● Ensure all retail items are fully stocked ● Operate the POS system and accept payments ● Assist in maintaining the neatness and cleanliness of the club ● Other duties as assigned Compensation ● Part time ● $12-$13 per hourly ● Complimentary gym membership Qualifications ● High school diploma or equivalent ● Customer service - 1 year (preferred) ● CPR/AED certification (preferred) ● Basic computer proficiency ● Professional attitude ● Upbeat and positive personality ● Efficient and effective communication skills ● Ability to multi-task and excel in a busy environment Job Requirements ● Evening position ● Pass drug screening ● Background check ● Use of finger scan technology for recording time worked ● Not eligible to work remotely

Job Description Club Role - Customer Service Representative (CSR) Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team! Job Summary The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. Duties & Responsibilities ● Greet and check in all members, guests, and prospective members ● Answer phone calls in a polite and professional manner ● Inform prospective members about our membership options and current promotions ● Facilitate necessary updates to members’ accounts ● Ensure all retail items are fully stocked ● Operate the POS system and accept payments ● Assist in maintaining the neatness and cleanliness of the club ● Other duties as assigned Compensation ● Part time employee ● Hourly rate ● Complimentary gym membership Qualifications ● High school diploma or equivalent ● Customer service - 1 year (preferred) ● CPR/AED certification (preferred) ● Basic computer proficiency ● Professional attitude ● Upbeat and positive personality ● Efficient and effective communication skills ● Ability to multi-task and excel in a busy environment Job Requirements ● Pass drug screening ● Background check ● Use of finger scan technology for recording time worked ● Not eligible to work remotely

Job Description Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to bring an innovative approach to acquiring new customers, and the skill to recruit, train, and lead a dedicated team. Your ability to communicate effectively within a team-driven atmosphere supports Ledbury's company strategy and a best-in-class customer experience. Your aptitude for creative problem solving and time management enable you to manage multiple projects simultaneously. You are technologically savvy, with an ability to work in multiple systems to manage the cycle of e-commerce orders; from site experience to order fulfillment. You thrive in an entrepreneurial environment where you can work closely with multiple departments to create an exceptional brand experience. The Role • Lead the Customer Experience team, using a customer-first mentality by developing best in class customer service, outreach and support practices., • Develop the team to focus on superb customer service, focusing on increasing customer satisfaction and value., • Design and implement sales outreach initiatives and manage goals for sales team, • Assist clients by phone, email, and chat, acting as a customer concierge to deliver outstanding service., • Maintain strong working knowledge of seasonal releases and product details, and advise on style and fit through a personalized and educational selling approach, • Coordinate operations between e-commerce site and order fulfillment process, • Develop best practices for customer service standards and update Standard Operating Processes as necessary to streamline operations, • Report on sales data, customer feedback, and UX issues to inform marketing initiatives, • 3+ years experience in sales management; retail industry experience a plus, • Bachelor's degree, • Proven ability to recruit and effectively lead a successful sales team, • Experience in client relationship building and surpassing sales goals, • Outstanding verbal and written communication skills, • Well-organized with a talent for time management, • Proficiency in Microsoft Office & E-commerce platforms., • Fast paced, high-growth atmosphere where your work will have a direct impact on the trajectory of the company, • Competitive startup salary with commission opportunities based on performance and sales goals, • Benefits package including healthcare and flexible vacation allowances Ledbury’s goal is to set trend aside and make great-fitting, high-quality shirts with subtle innovations, and other goods to complement them, that can be worn in any setting and by any generation. Ledbury is privately funded, growth-focused menswear business that has been featured in the Wall Street Journal, Morning Joe and GQ. Our offices are headquartered in Richmond, Virginia. Next Steps: If interested in this position, please upload a cover letter and resume. Powered by JazzHR CVsfQHr5St

Job DescriptionBenefits/Perks • Process/systems training., • Paid time off., • Paid Holidays., • Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.Job Summary, • Handle inbound and outbound calls using proper phone etiquette., • Maintain strong knowledge of products, policies, and services of the organization., • Convert customer inquiries from various communication channels into in-home sales appointments., • Schedule sales appointments, product installations, and/or service appointments with both customers and Window World team., • Resolve customer issues by determining cause of problem, facilitating a resolution, and timely following up with customers., • Accurately create and update customer accounts and input records of customer interactions into CRM., • Follow standard operating procedures., • Prepare customer service call reports for management., • Maintain a well-organized and professional workspace., • Provide assistance with training and orientation for other team members as assigned.

Job Description Customer Support Representative Remote – Legacy Wealth Associates At Legacy Wealth Associates, we believe exceptional client support is the foundation of lasting financial relationships. We’re looking for a Customer Support Representative who can be the reassuring, knowledgeable voice our clients rely on when making important financial decisions. This role is perfect for someone who thrives on clear communication, values precision, and enjoys guiding clients toward solutions that matter. What You’ll Do * Serve as the first point of contact for client questions and service requests via phone, email, and virtual meetings. * Offer clear, step-by-step guidance to help clients understand processes and feel confident in their next steps. * Provide accurate information about our products, services, and policies. * Proactively follow up on open inquiries to ensure timely resolution. * Keep detailed records of client interactions to maintain continuity and a personal touch. * Stay current on company offerings to provide knowledgeable and relevant support. What We’re Looking For * Prior experience in customer service, client relations, or administrative support (financial services experience is a plus, but not required). * Excellent verbal and written communication skills. * Strong organizational habits with a high level of accuracy. * A calm, professional demeanor—especially when troubleshooting or answering sensitive questions. * Comfort working independently in a remote setting while staying connected to a collaborative team. What You’ll Gain * Fully remote position with flexible scheduling options. * Comprehensive training and ongoing skill-building opportunities. * Access to industry events and professional networking. * Health insurance options and retirement savings support. * Exclusive partner discounts and perks. About Us Legacy Wealth Associates is dedicated to helping families protect and grow their wealth through strategic financial planning. We combine personalized service with practical solutions, ensuring every client feels informed and confident in their decisions. If you’re ready to put your client service skills to work in a role that makes a tangible impact, apply today to join the Legacy Wealth Associates team. Powered by JazzHR mpSht9On33

Job Description The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. This is a remote position. Candidates must reside locally to Richmond, VA. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Answer phone calls, return phone calls, • Answer emails from clients, providers and internal referring offices, • Review previous history of the provider in MedCheck, Scheck and SalesCloud, • Consult with Supervisor or other departments to clarify answers to inquiries, • Contact provider to discuss findings at the appropriate level, • Maintain reports and spreadsheets as needed, • Requires punctual and consistent attendance, • Additional duties as assigned KNOWLEDGE & SKILLS: • Knowledge of Workers Compensation fee schedules and regulations, • Effective oral, and written and communication skills, • Good organizational skills and ability to multitask, • Detail Oriented, • Proficiency with Microsoft applications, • Medical terminology and coding knowledge EDUCATION & EXPERIENCE: • High school diploma or equivalent, • Customer service experience working in the Managed Care and Benefit Administration industries PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $13.63 - $21.00 per hour A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: • Positively and energetically engage and communicate with customers, • Quickly understand, retain, and follow directions and procedures—especially safety, • Continuously stand, move, and smile for long periods of time Also, you must: • Be at least 16 years old Compensation. Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to . All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Job DescriptionSalary: We're Hiring: Customer Service Representative Are you a natural problem solver who loves helping people? Join our growing construction and home services team as a Customer Service Representative! We're looking for someone upbeat, organized, and ready to jump in and make a difference. What Youll Do: • Answer calls & schedule service visits, • Keep customers informed and happy, • Coordinate with field techs and project teams, • Keep things running smoothly behind the scenes What You Bring: • Solid customer service experience (phone & in-person), • Strong communication and multitasking skills, • Positive attitude and team spirit, • Construction or home services experience a plus Why You'll Love It Here: • Full-time role with benefits, • Fast-paced, team-oriented environment, • Real impact with a company that values your skills On-site position. Ready to jump in? Apply now and grow with us!

Job DescriptionSalary: $20 Per Hour Now Hiring! Customer Service Representative Earn $20 per hour + Bonuses Richmond, VA - In-Office Benefits: Quarterly Bonus Health Insurance With Employer Paid Portion Paid Time Off Dental, Vision Insurance Retirement Plan With Company Match Parental Leave Requirements: Excellent communication, multitasking, and problem-solving skills. Passing background and drug screen. Able to commute to the office. Prior experience in customer service a similar industry preferred. Learn new skills, get the support you need to grow and build a career that can be proud of. Come unlock your best with A1 Door Company! Apply Now!

Job DescriptionSalary: Job Title: Floral Customer Service Representative Reports To: Wendy Morton, Floral Manager Schedule: 23 days per week, 8:00 AM 5:00 PM Note: Additional hours required during holiday weeks (Christmas, Valentines Day, Mothers Day, Thanksgiving). Job Overview: We are seeking a friendly, organized, and detail-oriented Floral Customer Service Representative to support our busy floral department. This role is essential in ensuring excellent customer communication, accurate order processing, and smooth daily operationsespecially during peak holiday seasons, (Christmas, Valentines Day, Mothers Day, Thanksgiving). Key Responsibilities: • Answer all incoming florist-related phone calls with professionalism and courtesy., • Accurately process all incoming floral orders for same-day fulfillment., • Confirm all daily floral deliveries and ensure timely updates., • Monitor and respond promptly to all florist emails., • Reconcile monthly floral statements for accounting accuracy., • Prepare and send outgoing invoices/statements at the start of each month., • Organize and file all floral department paperwork., • Work extended hours during major floral holidays to support increased order volume, (Christmas, Valentines Day, Mothers Day, Thanksgiving).Qualifications:, • Prior experience in customer service or administrative roles preferred., • Excellent verbal and written communication skills., • Strong organizational skills with attention to detail., • Ability to work independently and manage multiple tasks efficiently., • Comfortable working longer hours during peak floral seasons.

Job Description Club Role - Customer Service Representative (CSR) Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team! Job Summary The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. Duties & Responsibilities ● Greet and check in all members, guests, and prospective members ● Answer phone calls in a polite and professional manner ● Inform prospective members about our membership options and current promotions ● Facilitate necessary updates to members’ accounts ● Ensure all retail items are fully stocked ● Operate the POS system and accept payments ● Assist in maintaining the neatness and cleanliness of the club ● Other duties as assigned Compensation ● Part time employee ● Hourly ● Complimentary gym membership Qualifications ● High school diploma or equivalent ● Customer service - 1 year (preferred) ● CPR/AED certification (preferred) ● Basic computer proficiency ● Professional attitude ● Upbeat and positive personality ● Efficient and effective communication skills ● Ability to multi-task and excel in a busy environment Job Requirements ● Pass drug screening ● Background check ● Use of finger scan technology for recording time worked ● Not eligible to work remotely