Help desk jobs in Howard Beach, New York (NY) State

This role will be responsible for overseeing the IT support team and managing the day-to-day operations of the IT helpdesk. Manage the IT helpdesk ticketing system, ensuring tickets are prioritized and resolved within established SLAs. ...

The Help Desk Manager will maintain all peripheral computer equipment, such as printers, monitors, scanners, copy machines within the offices and provide recommendations for hardware and software applications. The Help Desk Manager will act as an initial contact for IT-related issues and provide ...

Our client a fortune 500 company has an interesting Full time on-site opportunity for you as an Help Desk Support Specialist. Windows Desktop support (Win 10 and 11 – anything else is not relevant). ...

We are looking for someone with 3+ years of experience in a help desk or similar roles where they have experience in installing and troubleshooting hardware, software, and peripherals. While prior Help Desk experience is beneficial, any proven track record of dealing with external customers will ...

This role will be responsible for overseeing the IT support team and managing the day-to-day operations of the IT helpdesk. Manage the IT helpdesk ticketing system, ensuring tickets are prioritized and resolved within established SLAs. ...

Provides a regular report of Help Desk activity and statistics, including the number of open and closed Help Desk requests, metrics related to the lifecycle of a Help Desk request (e. Deploys a Help Desk tracking system to document all Desktop & Help Desk requests, including hardware functionalit...

Helpdesk/desktop support for hardware and software computer systems and peripherals. Office Title: Help Desk Technician. Office of Chief Medical Examiner is seeking qualified candidates to fill a College Aide-Help Desk Technician position within the IT Department. ...

Answer helpdesk phone calls promptly. Escalate calls to 2nd level in-house desktop technicians as well as our 3rd level support groups via positive hand-over. Troubleshoot and provide resolution on initial contact when possible (using password management tools, remote desktop, etc. Responsible fo...

Helpdesk System, email, voice mail and walk-up requests. Knowledge of automated asset management, desktop imaging, remote desktop takeover,. Monitor and take ownership of service desk tickets and requests made via the. IT Technical certification or service desk-related work experience. ...

Up to 2 years of experience as an IT individual contributor, helpdesk/IT support role. Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers. Support the physical technologies in our offices, such as conference roo...

Drury is an integrated communications and event marketing agency that partners with our clients to create strategic solutions supporting and enhancing their mission and brands worldwide.We are dedicated to creating and delivering .We are seeking a passionate individual to join our IT team and con...

We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. Do you like learning new technologies and helping people resolve computer problems?. Provide technical support for end-u...

One Help Desk System or equivalent help desk tracking software. We are looking for multiple Help Desk/IT Product Support Analysts to join our team to help support a large IT Support Team program. Join ADAPTATION as we are building a strong Help Desk Support team. We provide public sector and Fort...

The primary responsibility of this position is the supervision of either Ryan or Arrigoni Library including the Technology Help Desk during the weekend and/or evening. Generate activity tickets using the Help Desk software system and manage library transactions using OCLC WMS Library system. ...

Insight Global is seeking a Level 1 Help Desk Technician to join the team at one of our top asset management clients located in New York City. ...

The Senior Help Desk Technician will be responsible for resolving tickets entered into the Help Desk system. The Senior Helpdesk Technician will also be responsible for setting up and supporting various pieces of audio/visual equipment for our varying programs. The Senior Help Desk Technician is ...

Help Desk Coordinator & Procurement Analyst. Help Desk Coordinator & Procurement Analyst. Project Renewal's IT Department is seeking a highly skilled and motivated individual for the position of Help Desk Coordinator & Procurement Analyst. ...

This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...

Job Description Division/Unit: Information Technology Department Civil Service Title: Community Associate Position Title: IT Help Desk Specialist Salary Range: $51,712 - $68,927 Job Description: The New York County District Attorney's Office (DANY) has an opening for...

This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...

Committed to delivering cutting-edge solutions, we are seeking a talented individual to join our IT team as a Help Desk Specialist. As an IT Help Desk Specialist, you will be the first point of contact for internal users seeking technical assistance. Documentation: Maintain accurate records of al...

Since 1995, CTM has helped pharmaceutical companies, research hospitals and physicians to identify potential patients for a wide range of clinical trials including those for Neurology, Oncology, Respiratory and many more. CTM’s mission is clear – to help advance the discovery of new medications a...

Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. Monitor and complete Service Now Service Desk Tickets submitted by the DYCD staff. ...

Leading a team of IT support members and tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk . Serve as an escalation point for any outstanding helpdesk-related issues that require management attention . Review and report IT Helpdesk ticke...