It support specialist jobs in Freeport, New York (NY) State

Responsibility for availability and user support within NASA for the following architectures:. Provide cross platform infrastructure support for core systems: LAN / WAN infrastructure, Windows servers, peripherals (specialist printers, scanners etc. Responsible for end user assistance for hardwar...

Up to $80K per year / Medical, dental & vision - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls i...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify s...

Up to $75K per year / Health insurance / PTO / 401K - Join Mon Ami as a Customer Support Specialist; Assist customers with inquiries, troubleshoot issues, and guide them through features; Collaborate with team to improve user experience and contribute to product development; Demonstrate empathy, ...

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the ...

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot sys...

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

We are looking for a competent full time Helpdesk technician to provide support both remotely and on site. Experience with the following: Help Desk experience supporting users on site and remotely. Ability to document technical issues and resolution of tickets via help desk ticketing system. This...

We are looking for team-oriented performers with outstanding work ethics, excellent written abilities, and a solid communication foundation interacting with all levels. You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to cha...

Must have experience supporting users in a dynamic environment with white glove service in person and over the phone. Ability to solve problems in a sustainable way by working with people, not just technologies. Track, prioritize, document and resolve end-user incident tickets. Manage, maintain, ...

Assist in ensuring the Agency’s computer security procedures are up to date, including folder shares and user permissions, browser security, remote access (VPN), anti-virus and BitLocker software. Active Directory Users and Computers: add/delete/modify user and computer objects in accordance with...

Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot sys...

Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respe...

Assists with the development, maintenance and implementation of the strategic plan for infrastructure systems activities within the system in order to address organizational needs, technology trends, architectural design and human resource requirements. All responsibilities noted here are conside...

Up to $61K per year / Health, dental & vision / PTO / 401K match - As a Customer Support Specialist you'll: Answer and triage incoming Support tickets, aiming for a team average Time to Resolution under 48 hours and First Response Time under 1 hour; Escalate urgent requests or technical issues fo...

Up to $75K per year / Health insurance / PTO / 401K - Join Mon Ami as a Customer Support Specialist; Assist customers with inquiries, troubleshoot issues, and guide them through features; Collaborate with team to improve user experience and contribute to product development; Demonstrate empathy, ...

Competitive pay / 100% covered health insurance premiums / 401k match / PTO / Technology provided / Monthly WFH stipend / 4-day workweek - As a Customer Support Specialist you'll: Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members; Addre...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assista...

Appropriate authorization and/or referral information is obtained per Managed Care guidelines; all ... supports professional and educational growth.