Data Operations & Workforce Specialist
24 days ago
Oakland
We are seeking a Data Operations & Workforce Specialist to support our team with data analysis, workflow automation, and call center performance reporting. The role involves working with SQL databases, ETL processes, and Python scripts to extract, clean, and analyze data from multiple sources. Skills Required : · Advanced SQL & Database Engineering include recursive queries, CTEs, window functions, schema design, indexing, query optimization, and high concurrency tuning across relational databases. · ETL & Data Pipeline Architecture including metadata-driven, parallelized workflows; automated logging, error recovery, and orchestration. · Python Automation & Data Engineering include designing and implementing ETL pipelines, data cleansing, aggregation, anomaly detection, and workflow automation. · EWFM Systems include forecasting, KPI modeling, configuration, and workforce reporting. · Aceyus Systems experience with front-end and back-end systems for CDRs, including schema design and query optimization.
