Non customer service jobs in Freeport, New York - Page 2Create job alerts

Job Description 63 Babylon Tpke | Freeport NY 11520 | Phone: 516-421-1144 | Email: Job Title: Preschool TeacherReports To: Director/Assistant Director FLSA Status: Non Exempt Prepared: September 2024 Summary: Responsible for planning and implementing daily classroom lesson plans and assuring safety of children in the preschool classroom by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. 1.Plans and prepares lesson plans, and submits in accordance with administrative guidelines ona monthly basis. 2.Oversees and facilitates the general safety of the classroom environment and its activities toinclude outside play. 3.Interacts with children through instructional methods to include play, music, arts and crafts,reading, writing, science and physical activities. 4.Assists children with completing assigned projects and enhancing learning skills. 5.Designs and maintains classroom climate to include visual aids related to curriculum andage/stage of development. 6.Monitors talents, special abilities, disabilities, deficiencies or problems of each individual child,documents issues/concerns as needed in log book and notifies management. 7.Promotes and fosters each child's positive self-esteem and individual development towardfullest potential in the areas of physical, social, emotional and cognitive growth. 8.Prepares thorough evaluations for children on a yearly basis or as needed. 9.Establishes and maintains a positive interpersonal relationship with all children, fellow staff andparents/guardians. 10.Assists children with personal care activities to include toileting, feeding and cleanliness needsin relation to age/stage of development. 11.Works closely with Classroom Leaders in a team-teaching atmosphere for classroom activitiesand shares pertinent information, suggestions or ideas on a regular basis. 12.Assists in daily supervision of Volunteers, Room Assistants and Room Aides. 13.Attends in-service training, conferences, staff meetings and parent meetings as required. 14.Performs general classroom cleaning duties as necessary.63 Babylon Tpke | Freeport, NY 11520 | Phone: 516-421-1144 | Email: 15.Writes summaries of daily activities and provides parents/guardians with documentation. 16.Maintains accurate and current attendance records and other related paperwork. 17.Adheres to all established policies, procedures and code of ethics. 18.Performs other related duties as assigned. Skills: Oral Communication Skills Written Communication Skills Interpersonal Relations Family / Child Relations Customer Service Math Aptitude Computer Skills Listening Skills Negotiations Organization Planning Professionalism Reading Skills Time Management Creative / Artistic abilities Public Speaking Presentation Skills Education/Experience: Associate's degree in Early Childhood, Child Development or related field OR Child Development Associate credential, or, 9 college credits in Early Childhood,Child Development or a related field, with a plan leading to a Child DevelopmentAssociate credential and Two years’ experience related to caring for children Certificates and Licenses: Qualified by the Office of Children & Family Services, CPR & First Aid certification required after hiring and must be maintained. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Stand Walk Sit Climb or Balance Stoop Kneel Crouch Crawl Use hands & reach with hands and arms Talk and hear Taste and smell Frequently lift up to 35 pounds Have specific vision abilities, such as: close vision, distance vision, peripheral vision, depth perception, and the ability to focus

Job Description Full job description The Assistant Manager shares assigned responsibilities of the Guest Service Associate as well as the Center Manager. Through a combination of great communication skills, professionalism, excellent customer service skills, and multitasking abilities, the ACM assists in making the center run smoothly day to day. This Team Member Must uphold the Artemis Wax Core Values: We are Team Players We Play to Win We Bring the Energy We are Committed Responsibilities: Essential Job Functions Field and People Leadership Maintains corporate standard in Wax Pass Sales, at a minimum of 15% in a non-promo month and 25% in a promo month. Able to diffuse most customer service scenarios before reaching center management level through professionalism, education and communication with the guests. Assists the manager to ensure the schedule has proper room assignment & clean room two months out. Assists to maintain a professional, clean, fully stocked & organized lobby, hallway, & restroom that meets brand standards at all times. Daily cleaning and maintenance are the responsibility of all employees. Leads by example by providing excellent customer service to Wax Pass Holders and guest, following ALL proper front desk protocols, following proper new guest check in protocols, educating ALL non-wax pass holders on our savings plans, scheduling/Changing/Cancelling reservations accurately, and maintaining wax pass conversion and prebook at company standards. Remains professional and calm in all interactions. Responsible for day-to-day management of the center in the absence of the Center Manager Train and role model the brand standards and protocols put forward by European Wax Center. Effectively communicate and set direction with Center Team. Monitor performance, provide recognition and feedback. Manages and assists the team in ensuring a professional, clean, fully stocked and organized Center including lobby, public spaces, wax suites and restrooms. Business Expectations and Rhythms Deliver and assist in management the Centers performance across revenue and KPIs. Review and assess Center KPIs daily. Coach appropriate behaviors and plan accordingly. Create effective action plans with Team to improve daily, weekly, monthly, and annual performance. Mastery and coaching of sales and scripts Manage all aspects of traffic, conversion and staffing to deliver optimal center performance. Lead and organize operations, center payroll, ordering and compliance. Actively reviews the reservation book to ensure booking times are correct, sales notes are correct, and there are no scheduling errors. If errors are found, they are addressed and corrected as appropriate immediately. Assists with running EFTS and following EFT processing protocols assigned by management. Education / Experience / Qualifications One year of related and applicable supervisory or leadership experience in a sales driver role Full proficiency of Microsoft Office Suite Demonstrated results oriented leadership Self-motivated and process focused Team Member Centric. Professional and exhibits commitment to our values Outstanding communication skills Work Environment Must be able to work effectively in stressful environments, communicate with others and accept constructive feedback from direct supervisors. Must be able to change activity frequently and cope with interruptions Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 50 lbs. occasionally Talking and hearing occur continuously in the process of communicating with clients, employees and above center leadership. Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies & procedures. Job Type: Full-time • 8 hour shift, • Evening shift, • Morning shift, • weekend shifts

Job Description Job Summary The Assistant Manager will be responsible for assisting the General Manager in the oversight of gym operations to ensure an exceptional Judgment Free member experience as well as a financially successful club. The Assistant Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. Essential Duties and Responsibilities • Recruit, hire, train and develop a high performing team consisting of Member Service Representatives, Trainers and Custodians., • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure team members follow superior customer service guidelines., • Team Management, • Schedule team members and ensure all shifts are covered., • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PFs values and goals., • Resolve team member issues or concerns., • Discuss team member disciplinary measures with General Manager/Area Manager, • Involved in all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate all member requests, issues and questions., • Ensure prompt opening/closing of gym., • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily., • Ensure safety of employees, members and club property., • Determine and communicate equipment repair in a timely manner., • Manage marketing efforts by ensuring the team is aware and trained on all marketing promotions., • Authorize expenditures and refunds. Make daily bank deposits., • Prepare HR related forms and send to Corporate Human Resources Team., • Track statistics and reports (weekly, monthly, annually)., • Backup support for any team member who is absent.Qualifications/Requirements, • Customer service background preferred., • Must be 18 years of age or older., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent preferred.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Ability to work 3rd shift (overnights)., • Must be able to occasionally lift up to 50 lbs., • Will encounter toxic chemicals during shift., • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include • Free Black Card gym membership., • Career growth opportunities., • Discounts on merchandise sold at the club., • Benefits including: medical, 401k, and supplemental insurance., • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Job Description Summary: Headquartered in Long Island NY, Parabit Systems is a leading global provider of hardware, software, mobile apps, and embedded systems that optimize security, self-service, and customer experience. Known for driving innovation in critical infrastructure, a diverse, feature-rich portfolio of solutions and product development pipeline solve complex challenges, meet evolving industry trends, and deliver dynamic results. The organization maintains a strong customer base anchored by long-term client relationships including Fortune 500 companies, and works collaboratively with the world's biggest names in channel and technology partners. Industry verticals served include banking, transportation, retail, hospitality, government, healthcare, education, venues, commercial and industrial. We are seeking an exceptionally motivated, team-oriented, high achiever with a relational approach and empathic, strategic mindset to join a passionate team charged with developing business and driving growth in key markets. The ideal candidate must possess a ten+ year track record of success with increasing relationships and generating revenue through conceptual and/or technical sales within the electronic security and/or self-service industry. Successful candidates will thrive in a fast-paced environment, effectively making meaningful connections, and establish themselves as a trusted advisor to end users, channel partners, and technology partners through a positive consistent presence at tradeshows, in-person meetings, virtual meetings, presentations, phone calls, and email correspondence. Existing network in banking, healthcare, retail, hospitality, or self-service is highly preferred. Reporting to the President, this role provides significant opportunity to join a diverse team passionately pursing excellence, and driving technology deployments on a global scale. Development efforts will be supported by high-performing marketing, sales support, and technical teams working collaboratively to help generate proposals, presentations, collateral, videos, email campaigns, social media, and more. Over the trailing three years the sales team has achieved an 85% close ratio of deals quoted. Impactful written and verbal communication and presentation skills are a necessity. Essential Duties and Responsibilities: • Establish new account relationships by scheduling WebEx and face-to-face meetings and presentations., • Collaborate with sales and marketing team targeting company's outreach via email, social media, presentations, videos, and tradeshow events., • Manage all activities through CRM software and identify scalable ways to generate interest and attract clients., • Collect and develop client product/solution requirements with the assistance of our technical sales staff, for client presentations and proposals., • Assist and collaborate with technical staff on the optimal client's/prospect's solution., • Develop, implement and report monthly on a personal strategic business development plan., • Stay current on client needs, competition, and industry trends to effectively align competitive positioning., • Maintain active participation and membership in networking organizations and tradeshow events., • Strive to exceed the company's closing ratio., • Promote and uphold the company values, reputation, and culture, • Possess aptitude and attitude to rapidly learn industries, technologies, applications, and solutions, • Support lead generation, strategic planning, sales presentations, and ongoing relationship building, • Leverage a variety of tools including LinkedIn, videos, to manage the business development process, • Host site visits to cultivate strategic account relationships and partnerships, • Other duties as assigned/required. Qualifications: • Professional composure, composition, and communication skills., • Provide weekly updates on business development activities through CRM., • Provide exceptional service on client issue escalation/follow-up with clients & prospects., • Exhibit a sense of ownership mindset., • Demonstrate an excellent record of building successful/profitable business relationships., • Possess an outgoing, energetic, positive, resourceful, and creative behavior., • Possess a high degree of adaptability, transparency, organization, planning, and accountability., • Proficient with MS Office and Contact Relationship Management software., • Willing to travel. Education/Experience: • Bachelor's Degree in Marketing, Sales, or Computer Science/Electrical Engineering, • 10 years Business Development experience, • Speak and write multiple languages a plus. Based pay range $75k - $125k/year plus commission. Company credit card provided for travel expenses as well as mileage reimbursement if personal transportation is utilized. Great medical, dental, vision, life insurance, 401k, and gym reimbursement of $200/6 months. All employment candidates must pass: a NON-DOT Drug screening, Criminal and Credit Background Check and a Driver License Check prior to employment.

Job DescriptionSalary: $65,000-$80,000 About Us:ADDA is partnering with a leading IT Managed Service Provider (MSP) dedicated to delivering exceptional IT support and services to their clients. They pride themselves on their commitment to customer satisfaction and their team-oriented work environment. We are currently seeking a dynamic and experienced Service Desk Engineer to join their team. Department: Service Desk Reports To: Service Desk Manager Location: Local to NYC area (with ability to travel to the city) The Role As a Service Desk Engineer on our elite team, youll take on diverse technical challenges across infrastructure, cloud, networking, and security. Youll work directly with clients and teammates to diagnose, resolve, and prevent issues while also driving improvements to processes, documentation, and tools. This role is not about closing tickets. Its about thinking on your feet, adapting to new situations, and finding solutions that stick. If you thrive on variety, get bored with monotony, and are always asking how can we do this better?, this is the place for you. What Youll Do Handle advanced technical issues across multiple environments (Windows, macOS, Linux, Microsoft 365, Google Workspace, Azure, networking, security, etc.). Take ownership of problems from start to finish, ensuring fast, effective, and lasting solutions. Collaborate with peers a team of equals to share knowledge, mentor, and improve outcomes. Contribute to and refine the knowledge base so that solutions scale. Identify repetitive tasks or patterns and propose automation, self-service, or process improvements. Support projects such as migrations, deployments, and security enhancements. What We Expect You to Bring A strong foundation in IT systems, networking, and security but more importantly, the ability to learn and adapt quickly. Proven experience troubleshooting complex problems, even without prior exposure to the platform or tool. A logical, methodical approach to problem-solving and diagnosis. Hunger to expand your knowledge and tackle new challenges. A mindset that repetitive work should be eliminated, automated, or simplified. Clear communication skills with both technical and non-technical people. Experience in a Managed Services or fast-paced multi-client environment is highly valued. Certifications (Microsoft, Cisco, CompTIA, etc.) are a plus, but curiosity, capability, and hunger to improve matter most. Why Join Us No tiers, no escalations just a non-tiered team of highly skilled engineers. Variety and exposure work across dozens of environments and technologies. Impact your ideas for automation, efficiency, and self-service are expected and implemented. Growth support for certifications, training, and new opportunities. Culture hunger, innovation, accountability, and collaboration drive everything we do.

Job Description Job Title: Receptionist Location: Massapequa, NY Industry: Healthcare Compensation: $18.00 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). Job Description: The Receptionist will be the first point of contact for the company. This role involves front office reception and administrative duties including greeting guests, answering calls, handling inquiries, and managing mail. The ideal candidate is friendly, detail-oriented, and organized. Key Responsibilities: • Greet and welcome guests as they arrive, • Direct visitors to the appropriate person or office, • Answer, screen, and forward incoming phone calls, • Maintain a tidy and presentable reception area, • Ensure necessary supplies (pens, forms, brochures) are available, • Provide basic and accurate information in-person and via phone/email, • Update calendars and schedule meetings, • Perform clerical duties including filing, photocopying, transcribing, and faxing Qualifications: • Proven experience as a Receptionist, Front Office Representative, or similar role, • Proficient in Microsoft Office Suite, • Familiarity with office equipment (fax machines, printers, etc.), • Excellent organizational, multitasking, and time-management skills, • Strong customer service attitude, • Opportunity to join a growing healthcare organization, • Collaborative and professional work environment, • Medical, Dental & Vision Insurance #Admin4

Job Description FRONT DESK RECEPTIONIST Full Time New York, NY The “TRUE HEALTH” and HEALTHCARE FOR ALL WOMEN OB-GYN. is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Front Desk Receptionist REPORTS TO: Practice Manager/Administrative Manager The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. About the Role: The Medical Receptionist plays a crucial role in ensuring the smooth operation of our healthcare facilities located in Brooklyn, Fresh Meadows, and Great Neck. This position is responsible for managing patient interactions, scheduling appointments, and maintaining accurate patient records, which are essential for providing high-quality healthcare services. The Medical Receptionist serves as the first point of contact for patients, creating a welcoming environment and addressing inquiries with professionalism and empathy. By efficiently handling administrative tasks, the Medical Receptionist contributes to the overall patient experience and supports healthcare providers in delivering effective care. Ultimately, this role is vital in fostering a positive relationship between patients and our healthcare team, ensuring that all administrative processes run seamlessly. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in a medical office or healthcare setting., • Strong organizational skills and attention to detail., • Excellent communication and interpersonal skills., • Certification as a Medical Administrative Assistant., • Experience with medical billing and coding., • Bilingual abilities to assist a diverse patient population., • Familiarity with HIPAA regulations and patient privacy practices., • Previous experience in a fast-paced healthcare environment., • High school diploma or equivalent required, • Bilingual in English and Spanish/Creole required, • Proficient computer skills (i.e., Microsoft Office & Outlook), • Good customer service and communication skills, • Ability to multitask and pay attention details, • One (1) year clerical experience in a medical setting preferred, • Greet patients and visitors in a friendly and professional manner., • Manage appointment scheduling and confirm patient visits., • Maintain and update patient records and ensure confidentiality., • Handle phone calls, respond to inquiries, and provide information about services., • Process patient insurance information and assist with billing inquiries., • Promptly greets, assists, and directs patients and visitors in a pleasant and professional manner., • Responsible for patient check-in, registration, and check-out., • Instructs patient/guardian of documentation required for visit. On subsequent visits, verifies demographic and billing information to ensure accuracy., • Obtains patient demographic and insurance information, verifies insurance eligibility, and enters accurate information in the electronic health record., • Provides patients with an explanation of all registration forms, obtain patient/guardian signatures on required consents and acknowledgements, and scan all accurately completed registration forms in the electronic health record., • Navigates through insurance portals and accurately interprets coverage information such as the plan coverage description, copayment, primary care provider, etc., • Verifies whether a referral or pre-authorization of medical necessity is required for visit., • Assists patients with changing their primary care provider if applicable., • Enters eligible patients into the sliding scale program and enter all necessary information in the electronic record., • Collects and processes payment due for visit and complete the daily cash reconciliation process., • Schedules patients’ appointments in accordance with criteria established by the health center., • Performs appointment reminder calls and no-show calls., • Manages a large volume of incoming calls on a multi-line phone system. Handles all calls politely and professionally and refers calls to the appropriate staff member., • Communicates and coordinates with physicians and/or clinical staff to ensure timely patient care., • Records and relays messages to the appropriate staff member., • Opens, sorts, and distribute mail and faxes., • Performs other clerical duties such as filling, photocopying, and scanning of medical records., • Provides coverage in other departments or health centers as needed The required skills for this position, such as strong organizational abilities, are essential for managing multiple tasks efficiently, including scheduling appointments and maintaining patient records. Excellent communication skills are utilized daily to interact with patients, answer their questions, and provide them with necessary information about their healthcare services. Proficiency in electronic health record systems is critical for accurately documenting patient information and ensuring that healthcare providers have access to up-to-date records. Preferred skills, such as knowledge of medical billing and coding, enhance the Medical Receptionist's ability to assist with insurance inquiries and streamline the billing process. Additionally, bilingual abilities can significantly improve patient interactions, making healthcare more accessible to a diverse community. SALARY: $18.00/hour MORE INFORMATION: This is a non-exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming an IT Support Engineer. The IT Support Engineer is responsible for delivering high-quality technical support to the staff of the Mental Health Association of Nassau County, Inc. (MHANC). This includes providing hands-on assistance for hardware, software, and connectivity issues, as well as supporting system maintenance and documentation. The IT Support Engineer plays a key role in the day-to-day operations of MHANC’s technology infrastructure, ensuring that staff can operate efficiently and securely in compliance with HIPAA and agency protocols. This position requires strong customer service skills, troubleshooting ability, and experience working in an MSP or similarly fast-paced support environment. The IT Support Engineer must be adaptable, proactive, and able to work both independently and in collaboration with Solarus and MHANC Staff. Essential Duties & Responsibilities • Provide onsite and remote support for agency staff experiencing issues with hardware, software, email, printing, connectivity, or system access., • Utilize ConnectWise or similar ticketing platforms to document, track, and resolve technical support requests in a timely manner., • Support Microsoft 365 (Exchange, Teams, OneDrive, SharePoint), Active Directory, and Windows Server environments., • Monitor system health and alerts using RMM tools (e.g., Datto RMM); escalate critical issues as needed., • Assist in the configuration, deployment, and troubleshooting of laptops, desktops, mobile devices (iOS/Android), Chromebooks, and Thin Clients., • Provide training and guidance to end users on IT tools and best practices, including basic cybersecurity hygiene and file storage protocols., • Maintain accurate and up-to-date documentation within ITGlue or Hudu for systems, configurations, passwords, and support procedures., • Support general IT projects and technology rollouts in collaboration with Solarus, the Executive Team and Managed Service Providers (MSPs)., • Assist with user account creation, access provisioning, and deactivation across various systems., • Participate in agency security efforts by reporting suspected issues, ensuring proper workstation setup, and adhering to internal policies., • Maintain the confidentiality, integrity, and availability of electronic protected health information (ePHI) and other sensitive agency data., • Track IT equipment and assist with inventory management, equipment labeling, and asset retrieval or disposal procedures., • Perform basic network troubleshooting (e.g., printer, Wi-Fi, LAN issues) and escalate complex problems to appropriate resources., • Support agency events and staff onboarding sessions requiring technical setup (e.g., conference room tech, account access, devices)., • Perform other related duties as assigned by the IT Manager or Executive Team.Requirements: Education & Experience • Associate’s or Bachelor’s Degree in Information Technology, Computer Science, or a related field preferred., • At least 1–3 years of experience in a technical support or helpdesk role; MSP experience strongly preferred., • Demonstrated proficiency in troubleshooting Windows operating systems, Microsoft 365 suite, and remote desktop tools., • Experience with RMM (e.g., Datto RMM), ticketing platforms (e.g., ConnectWise), and documentation systems (e.g., ITGlue or Hudu). Other Qualifications • Strong communication and interpersonal skills; able to explain technical solutions to non-technical staff., • Detail-oriented and able to manage multiple support requests simultaneously in a fast-paced environment., • Familiarity with networking fundamentals (e.g., TCP/IP, DNS, DHCP) and basic Wi-Fi troubleshooting., • Awareness of HIPAA regulations and basic data security protocols., • Certifications such as AZ-900, CompTIA A+, or similar are a plus., • Valid NY State driver’s license with clean driving record; ability to travel to agency sites within Nassau County (approx. 25% of time)., • Ability to lift and move computer equipment (up to 40 lbs.) and work in various office environments. Benefits MHANC offers an extensive benefits package to full-time employees, which includes: • Medical, • Dental, • Vision, • Health Savings Account, • Flexible Spending Account, • 403(b) Retirement Plan, • Life Insurance, • Paid Time Off, • Paid Sick & Safe Leave, • Long Term Disability, • Short Term Disability, • Paid Holidays, • Employee Assistance Program, • Pre-Tax Commuter Benefit