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  • Recruiting Manager (Bilingual Chinese)
    Recruiting Manager (Bilingual Chinese)
    hace 9 horas
    $66300–$70000 anual
    Jornada completa
    Flushing, Queens

    Company Overview TEAM NY coordinates the delivery of home care services to Chinese-American patients in New York City and Long Island through a network of three Licensed Home Care Service Agencies (LHCSAs): ABI Healthcare, ATD Home Health Agency, and Life Improvement Homecare. TEAM NY is the largest and longest-standing company in this space. We are looking for a mission-driven contributor who wants to be part of something that matters. About the Role TEAM NY is seeking an organized, people-focused Recruiting Manager to lead day-to-day recruitment efforts across our healthcare agencies. Reporting to the Senior Director of Recruiting and Onboarding, this role manages a high volume of openings, partners with hiring leaders, and manages two Recruiting Coordinators. The Recruiting Manager owns the full-cycle recruiting process—from sourcing and screening candidates through interviews, offers, and onboarding coordination. This role is ideal for someone who enjoys building relationships, juggling multiple priorities, improving processes, and helping teams hire the right people. What You’ll Do • Deliver consistent, high-quality hiring outcomes across multiple departments and affiliated agencies by managing the full recruitment lifecycle., • Partner with hiring managers and the Senior Director of Recruiting and Onboarding to set clear hiring priorities, define candidate profiles, and execute effective recruitment plans., • Build and maintain strong candidate pipelines through job boards, social media, referrals, community partnerships, and other sourcing channels., • Identify and advance qualified candidates through timely screening, thoughtful evaluation, and clear recommendations to hiring teams., • Keep the hiring process moving efficiently from interview through offer and onboarding, with a positive and professional experience for candidates and hiring managers., • Lead, train, and manage Recruiting Coordinators so the team delivers consistent, responsive service and follows established recruiting practices., • Ensure hiring managers have accurate, timely updates and the support needed to make informed hiring decisions., • Maintain clear, compelling, and current job descriptions, recruitment advertisements, and candidate communications., • Keep accurate recruiting records and use activity data to provide visibility into open roles, candidate pipelines, interviews, offers, and hires., • Use recruiting data and feedback to identify opportunities to improve speed, quality, candidate experience, and team processes., • Protect candidate and employee information by handling all records and communications with discretion and confidentiality. What You’ll Bring • Bachelor’s degree required., • 2+ years of recruiting, talent acquisition, or related professional experience; healthcare or home care recruiting experience is a plus., • Experience leading, training, or supporting team members is preferred., • Strong communication, organization, and relationship-building skills., • Ability to manage multiple open positions and shifting priorities in a fast-paced environment., • Sound judgment and the ability to handle confidential information with care., • Proficiency with recruiting platforms such as Indeed, LinkedIn, and Facebook., • Proficiency with Microsoft Office and/or Google Workspace, calendars, video-conferencing tools, spreadsheets, and collaboration platforms; ability to learn new systems quickly., • Fluency in English and Mandarin required; Cantonese preferred. Why Join Us? • Network: Be at New York's fastest growing agency and part of a National Network., • Growth: Join a growing organization with opportunities to learn, contribute, and build your career., • Community: Work with a close-knit team that values empathy, respect, dignity, and friendship., • Mission: Be part of an organization dedicated to making a meaningful difference in the lives of the communities we serve. Benefits • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Education: • Bachelor's (Required) Experience: • Recruiting: 2 years (Preferred) Language: • Mandarin (Required), • Cantonese (Preferred) Work Location: Hybrid, in-person 3 times a week in the Flushing office

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  • Compliance Associate (Bilingual Chinese)
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    Compliance Associate (Bilingual Chinese)
    hace 20 horas
    $22–$25 por hora
    Jornada completa
    Flushing, Queens

    COMPANY OVERVIEW TEAM NY coordinates the delivery of home care services to Chinese-American patients in New York City and Long Island through a network of three Licensed Home Care Service Agencies (LHCSAs): ABI Healthcare, ATD Home Health Agency, and Life Improvement Homecare. TEAM NY is the largest and longest-standing company in this space! We are looking for mission-driven contributors who want to be part of something that matters. ROLE SUMMARY The Compliance Associate supports the Compliance Department with audits, investigations, documentation review, tracking, and follow-up. This role also assists with aide supervision activities, including telephone supervision, coordination of part-time supervisors, and occasional in-home supervision. WHAT YOU’LL DO • Assist with compliance investigations, audits, documentation review, and corrective action follow-up., • Maintain compliance files, trackers, reports, meeting notes, and supporting records., • Review documentation for completeness and follow up on missing or inaccurate information., • Conduct aide telephone supervision and document results accurately., • Follow up on missed calls, incomplete supervision, and unresolved issues., • Coordinate and track assignments for part-time supervisors., • Assist with in-home supervision visits when needed., • Communicate professionally with patients, aides, families, and internal teams., • Escalate compliance concerns, patient issues, aide issues, or documentation problems., • Maintain confidentiality and perform other assigned compliance duties. WHAT YOU’LL BRING • At least one year of home care experience is required., • High school diploma required; bachelor’s degree preferred., • Prior experience in compliance, auditing, healthcare, home care, coordination, or administrative support preferred., • Strong communication, organization, documentation, and follow-up skills., • Detail-oriented and able to manage multiple priorities., • Proficient in Microsoft Office., • Mandarin and English required; Cantonese pref WHY JOIN TEAM NY • Growth: Be at New York’s fastest growing agency and part of a National Network., • Impact: Help seniors receive reliable, consistent care in their homes., • Community: Work with a close-knit team that values empathy, respect, dignity, and friendship. Pay: $20.00 - $24.00 per hour Benefits: • 401(k), • Health insurance, • Paid time off Language: • Chinese (Required) Ability to Commute: • Flushing, NY 11354 (Required) Work Location: In person

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  • Internal Care Coordinator (Bilingual Chinese)
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    Internal Care Coordinator (Bilingual Chinese)
    hace 20 horas
    $22–$25 por hora
    Jornada completa
    Flushing, Queens

    COMPANY OVERVIEW TEAM NY coordinates the delivery of home care services to Chinese-American patients in New York City and Long Island through a network of three Licensed Home Care Service Agencies (LHCSAs): ABI Healthcare, ATD Home Health Agency, and Life Improvement Homecare. TEAM NY is the largest and longest-standing company in this space! We are looking for mission-driven contributors who want to be part of something that matters. ROLE SUMMARY ABI, Life, and ATD are looking for a passionate, organized, and resourceful Care Coordinator to support our agency. This role is at the heart of our operations and serves as a primary point of contact for patients, families, and caregivers. You will manage and engage directly with a dedicated portfolio of patients and take ownership of keeping their home care services running smoothly. A major part of the role is finding and matching caregivers with patients, maintaining coverage when schedules change, and solving staffing challenges as they arise. This role is ideal for someone who enjoys helping people, building relationships, and finding solutions in a fast-paced environment. WHAT YOU’LL DO • Coordinate & Staff Care: Manage your patient caseload, identify and match caregivers based on patient needs and preferences, and find replacement coverage when caregivers call out or cases need to be re-staffed., • Manage Cases & Schedules: Coordinate new case starts, authorizations, caregiver onboarding needs, schedules, and ongoing case changes while maintaining accurate information in our database and internal trackers., • Own Patient Relationships & Deliver Great Service: Serve as a primary contact for patients, families, and caregivers, conduct regular check-ins, respond to concerns, and proactively support patient satisfaction and retention., • Solve Problems: Navigate staffing shortages, schedule changes, caregiver availability, patient preferences, and other day-to-day challenges to maintain continuity of care., • Drive Collaboration: Work with insurance plans and internal HR, Clinical, Compliance, and management teams to address patient needs, service changes, complaints, and other case-related issues., • Ensure Compliance: Protect and maintain data integrity. Monitor caregiver punches and EVV performance, provide first-line support when needed, and escalate issues to Compliance specialists when appropriate. WHAT YOU’LL BRING • Customer service, coordination, scheduling, staffing, or similar experience; home care experience is a plus., • High school diploma or GED required., • English + Mandarin and/or Cantonese required; additional Chinese dialects preferred., • Strong problem-solving skills and persistence when facing difficult challenges., • Excellent communication, relationship-building, organization, and multitasking skills., • Comfort using computers and quickly learning new systems and tools., • Deep respect and understanding of the communities we serve. WHY JOIN TEAM NY • Growth: Be at New York’s fastest growing agency and part of a National Network., • Impact: Help seniors receive reliable, consistent care in their homes., • Community: Work with a close-knit team that values empathy, respect, dignity, and friendship. Pay: $22.00 - $25.00 per hour Benefits: • 401(k), • Health insurance, • Paid time off Language: • Chinese (Required), • English (Preferred) Ability to Commute: • Flushing, NY 11354 (Required) Work Location: In person

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