Bilingual Medical Receptionist
21 days ago
Irvine
Job DescriptionSalary: $21-24/hr DOE Employment Type: Full-Time | Entry to Mid-Level Position Overview We are seeking a reliable and customer-focused Bilingual Medical Receptionist to join our team. This role provides essential front-office and administrative support to ensure smooth daily operations and a positive patient experience. The ideal candidate is organized, attentive to detail, able to multitask in a fast-paced medical setting, and fluent in both English and Spanish. Key Responsibilities • Answer, screen, and route incoming phone calls professionally, • Schedule, confirm, and reschedule patient appointments with accuracy, • Assist with appointment reminders and patient communication, • Manage medical records requests and ensure timely fulfillment, • Organize, scan, and upload all incoming mail and documentation into patient charts, • Receive, review, and categorize incoming faxes, • Take detailed phone messages and ensure timely follow-through to clinical staff, • Provide excellent customer service to patients, visitors, and vendors, • Maintain confidentiality and comply with HIPAA regulations, • Bilingual in English and Spanish (verbal and written), • Prior experience in a medical office, patient services, or customer service role, • Insurance verification experience required, • Strong communication, customer service, and interpersonal skills, • Proficient with computers, EMR systems, and standard office equipment, • Medical, dental, and vision insurance, • Paid Time Off (PTO), • 401(k) retirement plan options, • Competitive hourly pay based on experience and qualifications