Senior Learning Experience Designer
15 days ago
New York
Job DescriptionWho we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Who you are Metropolis is seeking a Senior Learning Experience Designer with strong instructional design fundamentals and a passion for AI-enabled content creation to design scalable, engaging, and performance-driven learning experiences. In this role, you will blend traditional learning experience design with modern content production techniques, including AI-assisted development and video-based learning, to build critical skills and support career growth across the organization. You will partner closely with People Partners, subject matter experts, and business leaders to translate complex concepts into high-quality, learner-centered solutions that ensure our workforce can thrive in a fast-paced, technology-driven environment. What you'll do • Design and develop engaging learning programs, courses, and resources aligned to business priorities and L&D strategy, • Apply instructional design methodologies and adult learning principles to create experiences that drive knowledge retention and on-the-job application, • Partner with subject matter experts to translate complex concepts into clear, accessible, and impactful learning content, • Take autonomous ownership of learning content challenges, identifying and resolving blockers to ensure timely and effective delivery, • Build blended learning solutions incorporating eLearning, instructor-led training, virtual sessions, toolkits, and job aids, • Leverage AI enabled tools and platforms to enhance learning design, content development, personalization, and operational efficiency, • Design and produce high-quality video learning content using AI-driven and traditional video creation tools, • Manage the end-to-end video production process, including scripting, storyboarding, editing, and publishing, • Evaluate learning effectiveness through assessments, surveys, and analytics to iterate on programs based on performance data, • Stay current on learning technologies, AI advancements, and industry best practices to continuously innovate the learner experienceWhat we're looking for, • 5+ years of experience in instructional design, learning experience design, or L&D program development, • Strong grounding in adult learning theory, instructional design models, and blended learning strategies, • Demonstrated experience creating video-based learning content, including use of AI-enabled video tools, • Proven ability to script, design, edit, and produce polished learning videos and multimedia content, • Proficiency in eLearning authoring tools such as Articulate 360/Rise, Camtasia, Captivate, or similar tools, • Familiarity with learning management systems (LMS) and emerging learning technologies, • Excellent communication, storytelling, and stakeholder partnership skills, • Strong project management capabilities with the ability to manage multiple initiatives concurrently, • Creative, learner-first mindset with a focus on measurable business and performance outcomesWhile not required, these are a plus: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.