Perform thorough exterior and interior cleaning of vehicles using specialized equipment and cleaning products. Greet customers in a friendly and professional manner, assisting them with their car wash needs. Operate cash register and handle transactions accurately. Maintain cleanliness and organization of the car wash facility, including equipment and surrounding areas. Follow all safety procedures and guidelines to ensure a safe working environment for yourself and customers. Assist in maintaining inventory of cleaning supplies and equipment. Provide excellent customer service by addressing any concerns or inquiries promptly and courteously.
As a Rental Staff Member at MANNN Rent A Car, you will play a crucial role in ensuring the smooth operation of our rental services. Your responsibilities will include, but are not limited to: 1. Customer Service: - Provide exceptional customer service to clients, assisting them in the rental process and addressing any inquiries or concerns. - Ensure a positive customer experience from vehicle selection to return. 2. Rental Transactions: - Process rental transactions efficiently, including the completion of rental agreements and related paperwork. - Accurately explain rental terms, conditions, and pricing to customers. 3. Vehicle Inspection and Maintenance: - Conduct thorough inspections of rental vehicles before and after customer use. - Report any damages, malfunctions, or issues with vehicles promptly to the maintenance team. 4. Documentation: - Complete all necessary paperwork accurately, including rental agreements, customer information forms, and vehicle condition reports. 5. Cash Handling: - Handle cash transactions in accordance with company policies. - Ensure accurate processing of payments and provide receipts to customers. 6. Communication: - Effectively communicate with team members, including mechanics and management, to coordinate vehicle maintenance and resolve customer issues. 7. Inventory Management: - Assist in managing the rental vehicle inventory, ensuring that vehicles are available for rent and properly maintained. 8. Up-selling Services: - Identify opportunities to up-sell additional services, such as insurance packages or vehicle upgrades, to enhance customer satisfaction and company revenue. 9. Adherence to Policies: - Adhere to company policies and procedures, including safety protocols, rental guidelines, and customer service standards.