Senior Enterprise Risk Management Specialist
8 days ago
New York
Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Corporate Compliance Officer and partnering closely with Security, Legal, Operations, and Quality teams, the Senior ERM Specialist will strengthen Spring Health's enterprise resilience by embedding risk management into daily operations and strategic planning. This role will identify and address enterprise risks across compliance, digital health, cybersecurity, and business continuity, ensuring our frameworks translate into practical, action-oriented solutions. This is a full-time, fully remote position that requires healthcare compliance and Enterprise Risk Management experience. You will do this by: • Supporting leadership in operationalizing Spring Health's risk appetite and tolerance, embedding ERM into strategy-setting, business planning, and decision-making., • Defining consistent risk criteria (likelihood, impact, velocity, resilience) and maintaining dynamic risk profiles and a portfolio view that adapts to business changes, digital health innovations, and regulatory shifts (ISO & COSO)., • Monitoring internal and external risk indicators, including those specific to behavioral and digital health (e.g., telehealth regulation, data privacy, interoperability)., • Assessing risks tied to significant organizational changes, new initiatives, or market disruptions, ensuring agility and responsiveness (COSO: substantial change; ISO: dynamic)., • Guiding business areas in designing and executing mitigation and business continuity plans, and validating corrective actions through closure for effectiveness and sustainability., • Preparing clear, decision-oriented reporting for the ERM Committee, senior leadership, and other stakeholders, leveraging risk registers, analytics, and technology platforms., • Collaborating across Corporate Compliance, Information Security, Quality, and Legal to align ERM with compliance, continuity, and resilience frameworks, and providing a portfolio-level risk view to support governance and oversight., • Promoting a risk-aware culture aligned with Spring Health's mission through training and education that incorporate diverse perspectives., • Continuously reviewing and refining ERM processes to reflect industry best practices, COSO principles, and ISO 31000 standards., • Performing other related duties to advance enterprise resilience.What success looks like in this role:, • Enterprise risks are consistently identified, assessed, and embedded into business planning and decision-making across all departments., • Leadership and committees use a clearly defined risk appetite and portfolio view to guide strategic and operational choices., • Continuity plans are tested, validated, and trusted to mitigate disruptions — from cybersecurity to operational outages., • Emerging risks in behavioral and digital health (e.g., privacy, interoperability, telehealth compliance) are proactively managed and reported., • Leaders and staff demonstrate increased ownership of risk, with ERM principles applied in daily operations and governance.What we expect from you:, • Bachelor's degree required; a master's degree or relevant certifications (e.g., COSO ERM, CRM, PMI-RMP) preferred., • 5+ years of progressive experience in risk management (8+ preferred)., • Proven success in embedding risk management frameworks into business practices, not just developing them., • Ability to translate complex risk concepts into actionable strategies that support organizational objectives., • Familiarity with relevant laws, regulations, and industry standards in risk management, compliance, digital health, and business continuity., • Strong organizational skills and experience managing complex projects from end to end, with a track record of achieving measurable outcomes., • Demonstrated ability to work across functions and build strong relationships with senior leaders and operational teams., • High integrity, professionalism, intellectual curiosity, accountability, and adaptability in a rapidly changing environment., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
