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Job Description KOMAN Government Solutions, LLC (KGS), a wholly-owned 8(a) subsidiary of the Natives of Kodiak (NOK), provides high-quality remediation, consulting, engineering, waste management, munition and construction services. KGS is characterized by our financial stability, positive and profitable growth and an excellent safety record. Our client base includes the U.S. Air Force, U.S. Army, U.S. Army Corps of Engineers, U.S. Marine, Naval Facilities Engineering Command, U.S. Coast Guard, U.S. Department of Agriculture, National Guard Bureau, Federal Aviation Administration, as well as various state, municipal and commercial entities. We have an immediate need for a full-time Treatment Plant Operator located in the vicinity of the Naval Weapons Industrial Reserve Plant (NWIRP), Bethpage, New York. The Treatment Plant Operator is responsible for the operation and maintenance (O&M), monitoring, troubleshooting, and repairing various treatment plants. These may include groundwater treatment plants, wastewater pretreatment/treatment plants, drinking water treatment plants, soil vapor extraction/air sparge (SVE/AS) systems, or other treatment plants. The Treatment Plant Operator is responsible for general plant and property maintenance and implementation of onsite safety and quality control. Benefits: • Our full-time employees are eligible for an outstanding benefits package that consists of medical, dental, vision, life / disability insurance and 401k with match., • The rate of pay for this position is $39.82 per hour along with health and welfare benefits. Duties and Responsibilities: • Perform Treatment Plant O&M in accordance with prescribed requirements including discharge permit requirements., • Perform instrument calibration/measurement/data recording for operating parameters., • Collect process samples to be shipped for laboratory analysis., • Perform routine maintenance items such as filter changeouts, carbon backwashing, carbon or other media changeouts, pump and motor servicing, and/or any other routine maintenance required., • Respond to system call-outs as required within 4 hours to keep the treatment plants running continuously., • Perform/oversee routine site maintenance including limited mowing and snow removal., • Treat water generating from construction dewatering events., • Perform troubleshooting activities. Assist with repairs and treatment plant upgrades or modifications., • Prepare daily reports to be emailed to the Project Manager., • Prepare monthly reports including discharge monitoring reports, • Oversee onsite activities to monitor compliance with building and safety regulations., • Select tools, materials and equipment and track inventory., • Assist in generating Request for Information and Change Order documents, including labor and materials costs for necessary maintenance., • Prepare internal reports pertaining to job status., • Oversee subcontractors, • Familiarity/experience with operation/control of:, • Remote recovery wells, • Air Stripping, • Bag Filtration, • GAC filtration, • Advance oxidation process (AOP), • Chemical handling. Qualifications • Minimum of 5 years of related experience and/or training., • Licensed Wastewater Treatment Plant Operator., • OSHA 40 hr HAZWOPER Training preferred., • Basic mechanical skills to operate, maintain, troubleshoot, and direct repairs on groundwater extraction and treatment system components., • Basic skills with Microsoft Office suite and SCADA systems. Other Requirements: • Ability to work in the field on hazardous waste sites., • Must be able to occasionally lift and /or move up to 50 pounds., • Must be a US citizen and can obtain security clearance/badges for access to secure military installations., • Must possess valid US driver’s license and good driving record., • Position requires satisfactory completion of pre-employment criminal record and driving background checks. Pre-employment drug testing and physical are required, as well as compliance with Corporate Drug-Free Workplace Program. As a Federal Contract Employer, KOMAN Families of Companies follows Federal Laws as it pertains to drug testing. All candidates who receive a written offer of employment will be required to undergo drug testing for commonly abused controlled substances in accordance with Federal Law. It is important to note although a State may have legalized a controlled substance, if the controlled substance is illegal per Federal Law, it is then considered to be illegal. KOMAN Families of Companies is a Drug-Free Workplace. Successful completion of a background and DMV record check also must be completed prior to hire. Preference will be given to Natives of Kodiak, Inc. Shareholders and Descendants of Shareholders in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2000e - 2(i) KGS is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled and other protected categories.

Job Description: • Provide dedicated on-site IT/OT support, ensuring seamless operations, rapid incident resolution, and proactive maintenance at sites. Act as the primary point of contact for all local IT/OT issues and coordinate with remote teams for escalations. Responsibilities :- Incident Management & Resolution: • Act as Site SPOC for critical incidents (P1/P2) and coordinate with the Critical Incident Manager., • Perform triage and assignment of site alerts/incidents., • Provide hands-and-eyes support for break-fix issues that cannot be resolved remotely., • Adhering to SLAs agreed in the Scope, • ITIL Processes awareness and adhering to ITIL process workflow. Site Operations & Preventive Maintenance: • Conduct daily site walkthroughs and routine checks., • Maintain site-specific knowledge base and update manuals., • Performs routine maintenance and preventive checks to ensure the health of critical IT systems, • Assist in planned change management activities requiring on-site presence. Collaboration & Communication: • Bridge between L2/L3 support teams and business stakeholders., • Engage and escalate IT issues impacting business operations., • Coordinate and shadow dispatch engineers during work completion., • Reporting to the Track Lead / Team Lead at Site, • Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to, • resolve those problems, • Troubleshooting technical issues, • Attends operations related meetings., • Site review & meetings with site SPOC., • Meetings with vendors, OEMs on open actions, • Project support meetings Required Skills / Qualifications: • Minimum 5-77yrs hands on dedicated experience as deskside/Onsite support/local IT engineer, • Strong Microsoft Operating System installation (Win10 / Win11 / MAC OS X) and troubleshooting skills., • Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices, • Familiarity of IT-OT systems (SCADA, PLC, HMI), industrial networking, Windows-based engineering workstations., • ServiceNow for SLA tracking and ticket management., • Good knowledge in handling RF scanners, industry level label printers (Zebra, etc), • Hands on experience in handling Data center hardware., • Good knowledge on Virtualization, Network, Storage servers, backups, VMs, and Cloud technology., • Strong Customer service skills, • Able to handle unforeseen situations., • Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets. Additional Responsibility • Might need to travel to other sites based on demand and requirements., • On-call requirement for P1/Urgent issues outside regular support hours (local business hours)., • Handle operations and customer requirements as per process and agreed SOW., • Possible rotational shifts. Soft Skills • Excellent communication and conversation skills (Verbal and Written), • Coordination with HCL internal teams, stakeholders, and vendors, • Good documentation skills, • Good working knowledge of MS OFFICE, • Should have a great customer handling skill, • Can drive HCL’s value and its methodology, • Ability to adjust to evolving processes HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

My client, a tech-based hearing company is looking to bring on a FULLY REMOTE TEMP to help with customer support during the busy season! The role will be 40 hours per week in staggered shifts. This role will have a strong emphasis on customer service - via chat, email and phone! Call center experience is required. This is a temporary position with up to full time hours starting ASAP for an 8-week contract (with a possibility to extend!). Shifts available: MONDAY - FRIDAY: 8AM-5PM, 10AM-7PM, 12PM-9PM SATURDAY: 10AM-6PM SUNDAY: OFF Hourly Pay Rate: $22/hour As a remote Customer Support Coordinator, you’ll play a pivotal role in our mission to empower people with hearing loss to connect with their world. You will provide efficient and friendly assistance to our customers in an omnichannel support environment, with a heavy focus on phone calls while also responding to emails, customer tasks, live chats, and other channels. Serving as a representative of our best-in-class customer care team, you'll triage support channels, handle administrative tasks, and ensure seamless coordination with other teams by utilizing multiple software systems. The Customer Support Coordinator reports directly to a Customer Experience Manager on a full-time basis. What you’ll do. -Complete inbound work in an omnichannel support environment, with a focus on phone calls but also including emails, customer tasks, live chats, and other channels -Independently complete administrative tasks according to standard operating procedures, including: -Scheduling and rescheduling customer appointments; -Processing order cancellations, returns, and warranties; -Providing customers with shipping and order statuses; and -Placing orders for additional supplies -Develop and maintain a working knowledge of our products to provide Level 1 Product Support information to customers -Properly address and route customers’ support needs, including complaints, leveraging a proficient and current understanding of services -Contribute to a larger team; meet department performance KPIs and productivity benchmarks, and adhere to expectations regarding time and attendance -Ensure our customers’ privacy and security; follow policies and procedures related to customer verification, data security, and other compliance requirements. -Act as an ambassador of the culture by embodying our values in each internal and external interaction -Other duties as assigned What you’ll bring. -1+ years of previous experience working in a high-volume call center environment or providing remote (phone/video) customer support -Demonstrated ability to effectively de-escalate and preempt frustration in customer interactions, fostering positive experiences and resolutions -Intermediate to advanced computer skill proficiency and familiarity working with support software; Salesforce experience a plus -Comfort working independently and efficiently in a fast-paced, high-touch support environment -Strong written and verbal communication skills delivered with a friendly and professional tone; ability to read, write, speak, and comprehend English effectively to assist customers via phone, video call, cases, real-time chats, and emails; proficiency in Spanish is preferred -A remote workspace that adheres to the company’s Home Office Requirements: -Reliable broadband or high-speed internet connection, capable of adequately conducting audio and video conference calls. Current standard is WiFi 6 (802.11ax) or WiFi 7 (802.11be) -A quiet and private space, appropriate for conducting confidential calls and other communications that reasonably eliminates the risk of being overheard, distracted, or interrupted

Are you an experienced Project Manager with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Project Manager to work at their company in New Hyde Park, NY. 1. Purpose of Job or Functionality: The role is for a Project Manager supporting the Hyland OnBase conversion project integrated with Epic. The manager explained that the organization is currently executing Wave 2 of the rollout and preparing for Wave 3 conversions, which are already initiated. Around 20 systems are being converted into Hyland OnBase with Epic integration planned for a November 2026 go-live. The selected candidate will primarily manage: • Document conversion activities, • Vendor coordination, • Resource management, • Project tracking and execution, • Leadership reporting, • Due diligence activities for future conversion waves, • The role is highly operational and coordination-focused rather than deeply technical. The manager emphasized needing someone:, • Extremely organized, • Detail-oriented, • Comfortable leading meetings, • Able to manage risks/tasks, • Experienced in document conversion environments, • Strong with stakeholder communication The candidate will run recurring project calls, monitor progress, coordinate multiple vendors, update project plans, and support ongoing conversion activities while simultaneously initiating planning for future waves. 1. Remote or Onsite: 100% Remote Manager stated she does not foresee that changing. 1. Top Skills the Manager wants to see: • Hyland OnBase, • Epic Integration, • Document/Data Conversion, • Project Management, • Vendor Management, • Resource Management, • Leadership Reporting / Executive Communication, • Risk Management, • Project Planning & Task Tracking, • Cross-functional Coordination, • Additional valuable keywords, • Go-live support, • Conversion lifecycle, • Healthcare systems, • Weekly stakeholder meetings, • Due diligence, • Workflow coordination, • Implementation support 1. Preferred but not required: • PMP, • Agile/Scrum exposure, • Healthcare IT project management experience 1. Top 10 Daily Roles and Responsibilities: • Manage document conversion projects for OnBase/Epic integrations, • Run recurring project/status calls throughout the week, • Coordinate with multiple third-party vendors, • Update and maintain project plans, • Monitor tasks, timelines, and milestones, • Conduct leadership status reporting, • Manage project risks/issues, • Handle resource coordination and allocation, • Initiate due diligence activities for future waves, • Support Wave 3 preparation while helping evaluate Wave 4 conversions 1. Additional responsibilities: • Coordinate conversion readiness, • Gather technical/business information from vendors, • Facilitate communication between stakeholders, • Ensure go-live readiness for November 2026 1. Shift Time: • Standard 40 hours/week, • Primarily business hours, • Preference for Eastern Time alignment, • Possible temporary alternate shift support during the May 30 Wave 2 go-live week.

About: Premier Long Island plaintiff personal injury/medical malpractice law firm is looking hire an Intake Department Manager to lead, optimize, and scale our high-volume intake department. Responsibilities: • Lead and manage a remote intake team handling high-volume inbound leads and consultations, • Oversee all incoming prospective client communications with urgency, professionalism, and empathy, • Monitor and improve call conversion metrics, intake performance, response times, and signed case ratios, • Track and report KPIs including lead conversion, signed retainers, call handling metrics, follow-up compliance, and retention performance, • Evaluate and qualify potential medical malpractice and personal injury cases, • Train staff on lead conversations, objection handling, empathy, and intake conversion techniques, • Develop intake workflows, accountability systems, and performance standards to maximize efficiency and signed cases, • Coordinate attorney consultations and case assignments, • Ensure exceptional client experience from first contact through onboarding Qualifications: • Prior law firm intake management experience REQUIRED, • Experience handling high-volume legal intakes REQUIRED, • Plaintiff personal injury and/or medical malpractice experience strongly preferred, • Proven experience managing remote teams, • Strong understanding of call conversation metrics and KPI-driven performance management, • Ability to analyze intake data and improve conversion outcomes, • Must understand lead conversations, client psychology, and case qualification processes, • Excellent communication, leadership, and organizational skills, • Ability to thrive in a fast-paced, high-accountability environment

Job Title: Project Coordinator Job Description The Project Coordinator supports a Senior Project Manager on IT infrastructure initiatives for construction and renovation projects, including large-scale efforts such as multi-floor facility upgrades. The role begins with administrative and coordination tasks and progressively expands into learning and supporting full project processes. It is well-suited for candidates with foundational project coordination experience or those from administrative, communications, or IT backgrounds who are eager to grow in IT infrastructure project coordination. Responsibilities • Support Senior Project Managers in the coordination and delivery of large-scale IT infrastructure projects, including complex, multi-floor construction and renovation initiatives., • Coordinate and schedule project meetings, site visits, and related activities, ensuring all stakeholders receive timely invitations and updates., • Prepare, maintain, and organize project documentation, including meeting minutes, status reports, and project plans., • Manage ordering processes for equipment and materials, including procurement of equipment orders and purchase orders, and maintain accurate records of all transactions., • Track and update project schedules, milestones, and deliverables, helping to ensure projects remain on time and aligned with expectations., • Assist with basic cost analysis and support budgeting activities by tracking costs and understanding cost structures under the guidance of Senior project managers., • Act as a liaison between real estate teams and project management, facilitating clear communication and coordination across teams., • Support the planning and scheduling of site surveys with various IT teams and ensure all logistical details are in place., • Monitor and follow up on project deliverables, ensuring timely completion and escalating issues to the Senior Project Manager as needed., • Use Microsoft Excel and other Microsoft Office tools to create reports, track data, and support documentation and meeting activities., • Contribute to the creation and maintenance of project plans and project schedules, updating them as project requirements evolve., • Attend project sites across the region as required, documenting site conditions and supporting on-the-ground coordination activities. Essential Skills • 6 months to 3 years (up to 5 years) of experience in project coordination or a similar role, in an intermediate/entry-level coordinator capacity., • Demonstrated experience with documentation, including writing and organizing project documents and meeting notes., • Experience running or facilitating meetings, including preparing agendas, capturing action items, and following up on next steps., • Experience with purchase orders or procurement processes for equipment and materials., • Exposure to budgeting activities and a basic understanding of cost structures and cost analysis., • Proficiency in Microsoft Office Suite, including strong skills in Microsoft Excel for reporting, tracking, and documentation., • Foundational project coordination or project management skills, including scheduling, planning, and reporting., • Strong organizational skills with the ability to manage multiple tasks and priorities in a structured manner., • Strong written and verbal communication skills, with the ability to interact effectively with cross-functional teams., • Basic understanding of IT infrastructure and how it relates to construction and renovation projects., • Ability to work in a hybrid environment and regularly attend project sites across Nassau County, including locations as far as South Hampton., • Comfort coordinating large-scale projects and site surveys involving multiple IT teams and stakeholders. Additional Skills & Qualifications • Experience in administrative, communications, or IT roles that involved coordination, documentation, or stakeholder communication., • Experience supporting project managers or Senior leaders on complex or multi-site projects., • Familiarity with project scheduling and project planning tools or methodologies., • Experience coordinating with real estate or facilities teams on construction or renovation initiatives., • Exposure to healthcare or similarly complex, regulated environments., • Ability to adapt quickly, learn new project processes, and take on increasing responsibility over time., • Strong attention to detail and accuracy in documentation, reporting, and record keeping., • Proactive mindset with a willingness to take initiative in following up on tasks and resolving issues. Why Work Here? You will join a large healthcare organization that offers exposure to a wide variety of impactful IT infrastructure and construction projects, providing a strong platform for professional growth. The role offers meaningful opportunities to expand your project coordination skills under the guidance of experienced Senior project managers. There is ongoing potential to be retained or considered for full-time opportunities, allowing you to build a long-term career within a complex and dynamic environment. You will benefit from a hybrid work model that balances on-site engagement with flexible remote work, supporting both development and work-life balance. Work Environment The position operates in a hybrid work model that combines remote work with regular on-site presence at project locations. You will be expected to attend project sites across Nassau County, including locations as far as South Hampton, based on project needs and schedules. The environment centers on IT infrastructure within construction and renovation settings, requiring coordination with IT teams, real estate, and other project stakeholders. You will use Microsoft Office Suite, especially Microsoft Excel, along with standard project documentation and scheduling tools to manage information and communication. Work hours align with standard business schedules, with flexibility required to attend meetings and site visits as projects demand. Job Type & LocationThis is a Contract position based out of Mineola, NY. Pay and BenefitsThe pay range for this position is $30.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Mineola,NY. Application DeadlineThis position is anticipated to close on Jun 18, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Position Summary This is a full-time hybrid position. For the first 3 months, you are required to work 5 days on-site. Afterwards, you will work 3 days on-site and 2 days remote. Key Responsibilities • Perform daily check and maintain the M365 environment., • Administer and manage Microsoft 365 services including Exchange online, SharePoint, Teams, OneDrive for business., • Manage users and group provisioning, permissions, and licenses across the M365 environment., • Maintain data loss prevention and retention policies., • Troubleshoot and resolve issues related to M365 applications and services related to email delivery, SharePoint, Teams, OneDrive access functionality, and synchronization., • Understanding the M365 security including Multi-Factor Authentication, conditional access., • Create and maintain documentation for M365 configuration, processes, and procedures., • Collaborate with internal teams and vendors to ensure smooth integration with other cloud applications., • Implementation of Microsoft cloud-based identity and access management services., • Perform different levels of data restoration for Microsoft M365 services., • Perform various eDiscovery tasks in support of our legal department Required Qualifications • Bachelor’s degree in computer science, Information Systems, or related field., • 3+ years of experience as an M365 Administrator, • Proficiency and good understanding of Microsoft 365 Services, • Familiarity with cloud backup-based solutions for M365, • Understanding of Microsoft Entra AD connect, • Good troubleshooting skills, • Excellent communication and documentation skills. Preferred Skills • Experience in healthcare IT environments., • Understanding of the Privacy and security regulations related to the healthcare industry., • Familiarity with scripting (PowerShell) and 3rd party tools such ManageEngine M365 Manager Plus, • Familiarity with Metallic for M365 Backup Solution, • Related Certifications would be a plus Company DescriptionAXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care. About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth. Our Services: · IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients’ specific IT needs. · Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations. · Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization’s requirements and timelines.AXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care.\r\n About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth.\r\n Our Services:\r\n· IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients’ specific IT needs.\r\n· Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations.\r\n· Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization’s requirements and timelines.

Job Description PATIENT CALL CENTER COORDINATOR REMOTE: Candidates must reside in one of the following states: NY, CT, PA, NJ, GA, TX, AZ, NC, SC, or FL. SCHEDULEL Full Time, Monday thru Friday, Day Shift, Saturday availability a plus. SALARY: $17-21/HR. WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time, and we focus on building great teams and keeping our employees happy. We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We’re looking for passionate and empathetic people to join our Call center. Our Techs are responsible for all the pre-exam elements of the patient visit. This includes gathering and documenting patient information and history and conducting routine and ancillary patient testing. You’ll play a vital role in the patients experience with OCLI and in helping our Dr’s to diagnose and treat eye disorders. OUR EXPECTATIONS OF YOU • Provides the highest level of customer service patents and incoming callers via telephone ▪ Answer incoming calls in a friendly, courteous, professional & positive manner, while delivering exceptional, individualized customer service to our patients requesting to schedule or reschedule an appointment, • Maintain accurate records by verifying/obtaining patient demographic & insurance information and entering into the practice management system, • Forward calls to appropriate practice/department for additional follow-up, information or resolution, • Document and enter messages into practice management system and distribute to appropriate practice/department with proper information conveyed in an efficient manner, • Answer inquiries by researching, locating, and providing relevant information, • Maintain patient privacy by adhering to all applicable HIPAA regulations, • Promptly address inbound email inquiries and requests from patients and others regarding services and information about OCLI as assigned by manager, • Handle making outbound calls to schedule patients upon request, • Work collaboratively & courteously with all other departments to ensure a positive patient experience ▪ Perform various administrative functions and other duties/projects as assigned WHAT YOU'LL NEED TO SUCCEED • Previous customer service experience– Able to manage difficult or emotional customer situations, • You are able to focus on solving conflict, not blaming and maintain confidentiality, • Must be proficient in relevant computer applications (MS Word, Excel, PowerPoint, Google Suite, etc.) as well as data entry/typing & computerized scheduling systems (EMR/EHR), • Prior inbound/outbound call center and telephone experience preferred, • High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience, • Experience working with the public & demonstrate strong communication & customer service skills. Previous medical practice experience and/or a general knowledge of current ophthalmology practices, concepts and procedures is preferred. WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Description Reports To: Director of Supply Chain Department: Supply Chain Location: Amityville, NY (HQ) FLSA: Exempt Status: Full-Time, 100% Onsite Position (No Remote) Company Summary: Since 1964, we have been the world’s largest supplier of fudge making equipment, ingredients, and marketing expertise. If you ever go on vacation (and we hope you do!), you’ve probably seen and maybe purchased out fudge. Since our fudge is always made fresh in each retail store (and sold under the retailer’s own name), we are the best kept secret in retail confectionary. With a strong presence in numerous countries and a vast network of retailers, including well-known establishments in the tourism sector, we are committed to delivering outstanding products and services. Our company culture fosters growth and embodies the "Hungry, Humble, Smart" philosophy. We seek individuals who are driven, self-motivated, and always eager to learn and do more. Being humble, our team members prioritize the team over self and lack excessive ego or concerns about status. Additionally, they possess strong interpersonal skills, enabling them to work effectively with others. We value a strong work ethic and a positive & vibrant work environment. Job Summary: We are seeking a hands-on Supply Chain Manager to manage and execute day-to-day supply chain operations across procurement, production planning, inventory, logistics, and distribution. This role is critical to ensuring the right products are available at the right time, in the right location, and at the right cost. You will work closely with cross-functional teams and third-party partners to maintain operational efficiency, improve material flow, and support consistent order fulfillment. This is a highly operational role requiring strong execution, attention to detail, and the ability to manage real-time supply chain challenges. Key Responsibilities Supply Chain Execution • Execute supply chain plans to support production and customer demand, • Improve inventory positioning and material flow across facilities and 3PL partners, • Monitor performance and resolve operational issues impacting service or cost, • Identify and implement cost-saving opportunities Demand Planning & Forecasting • Manage demand planning in collaboration with sales, • Maintain and improve forecasting models based on historical trends, • Adjust production schedules and material forecasts as needed, • Monitor forecast accuracy and take corrective action, • Review Bill of Materials (BOM) for accuracy Inventory Management • Manage inventory levels across all locations, • Maintain safety stock, reorder points, and min/max levels, • Reduce excess, obsolete, and slow-moving inventory, • Ensure accurate inventory tracking and reconciliation Supplier & Procurement Coordination • Support supplier performance tracking (delivery, quality, cost), • Communicate material risks, delays, or shortages, • Assist with identifying alternate sourcing options Logistics & Distribution • Monitor freight performance and identify efficiency improvements, • Ensure proper product flow between suppliers, facilities, and customers, • Support 3PL coordination and performance Issue Resolution • Address supply chain disruptions including delays and shortages, • Resolve issues impacting production or customer orders, • Escalate risks and support corrective actions Continuous Improvement • Track and report key KPIs (inventory, service levels, forecast accuracy), • Create and improve SOPs in collaboration with team members, • Maintain ERP/MRP data accuracy, • Identify and implement process improvements EDUCATION & QUALIFICATIONS Education • Bachelor’s degree in Supply Chain Management, Operations, Business Administration, Manufacturing Engineering, or a related field required Experience • 5-7+ years of progressive experience in supply chain, logistics, procurement, or operations, • Hands-on experience with planning, inventory management, and supply chain execution, • Experience working with multi-site operations and third-party logistics (3PL) providers preferred Technical Skills • Strong proficiency in ERP/MRP systems (e.g., Business Central, SAP, Oracle, NetSuite, or similar), • Advanced Excel skills (forecasting & data analysis), • Experience with supply chain planning and forecasting methods, • Familiarity with inventory management systems and reporting dashboards Core Competencies • Strong analytical and problem-solving skills, • Consistent track record of working effectively with cross-functional teams, ensuring clear communication, alignment on priorities, and efficient execution of day-to-day supply chain operations., • Ability to make data-driven decisions under pressure, • High attention to detail with a continuous growth mindset Benefits Include: • Paid Time Off Plan and Paid Holidays, • Medical, Dental & Vision Insurance, • Company Paid Long Term Disability Insurance, • Flexible Spending Accounts (FSA), • 401(k) Plan, • Life/AD&D Insurance, • Employee Assistance Program, • Length of Service Awards What Makes Calico Different: • Ice Cream Fridays during fair weather months, • On-Site Gym with free fitness classes and personal training, • Flu Shot Clinic held annually on-site, • Birthday & Holiday Celebrations held to foster fun and team interaction, • Employee Appreciation Events with great food, fun and team building for all team members and their families, • Charity Drives held throughout the year to give all Calico team members an opportunity to support our local community, • Employee Referral Program financially rewards employees for referring qualified new hires to Calico And, of course…Plenty of the Best Fudge You’ve Ever Tasted! Ready to make your world a little sweeter? Come join the Calico Cottage Confections, LLC. team! Job Type: Full-Time, Salary Hours: Monday-Friday, 8:30 PM - 5:30 PM Work Location: Amityville, NY 100% Onsite Position (No Remote) Salary Range: $105,000.00 - $115,000.00 Calico Cottage Confections, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description At Family of Kidz we are growing in leaps and bounds and are busier than ever! Are you a people person? We are looking for a new member of our Talent Acquisition Team. This position will help us find other great candidates to join our rapidly growing company! Details about this opportunity: • Job Type: Full-time, • Compensation - $25-$30/hour, • Hybrid - mostly remote work, meetings in the Westbury office on occasion., • Responsible for all Company recruiting efforts including, but not limited to, ad and job boards copy and placement; identification of possible candidates for internal transfers; initial screening and interviewing of applicants, • Responsible for managing hiring managers' hiring requests to establish recruiting requirements for each open position. Review job description with manager to define position requirements., • Composes and posts internal / external job postings., • Creates and maintains phone, in-person, and prescreen questions., • Attends job fairs, • Determines applicant qualifications by interviewing applicants, verifying references, schedules qualified applicants with appropriate manager., • Makes verbal offer of employment and upon acceptance, sends new hire intake request to HR for on-boarding If you have these attributes: • High School degree or GED equivalent., • Minimum of 2 years' experience in recruiting., • Successful work history in handling confidential personal data., • Excellent interpersonal and written communication skills., • Strong team player and commitment to promoting Company values., • Ability to multi-task and produce results in a fast-paced environment., • Proficiency in MS Office suite, general knowledge of mobile device use and applications., • Knowledge of ADP/ Greenhouse a plus, • Interest in pursuing additional training in Recruiting practices What we have to offer YOU: • Generous Paid Time Off, • Health Insurance, • Dental Insurance, • Vision Insurance, • 401(k), • Flexible Spending Accounts, • Health Savings Account, • Life Insurance, • Employee Assistance Program, • Referral Program, • Professional Development Assistance, • Pet Insurance, • Long-Term & Short-Term Disability Insurance, • Team Building Events Why Join our Family? Since 1998, Family of Kidz has brought together highly qualified teams of professionals who work diligently to help children with special needs, from birth to adulthood. Our focus is on establishing a strong understanding of each child's needs and teaching them skills that lead to greater independence and an enhanced quality of life. Family of Kidz provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Job title: Director, Product Portfolio Growth Reports to: VP, Acquiring Business Optimization Department: Merchant Solutions Location: Remote Grade: 21 About Priority: Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter. We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities. At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive. About the role: The Director, Product Portfolio Growth is responsible for driving revenue growth, portfolio expansion, vendor strategy, and product rollout enablement across Priority’s internal and third party product ecosystem. This role will focus on optimizing product performance, identifying incremental revenue opportunities, managing strategic vendor relationships, and supporting the successful productization and rollout of new products, enhancements, and partner solutions. This leader will work cross functionally with Product, Sales, Operations, Marketing, Technology, Finance, and Customer Success teams to improve product adoption, accelerate growth initiatives, enhance operational readiness, and maximize portfolio profitability. The role serves as a key contributor in aligning strategic product initiatives with scalable execution and long term business growth. Key Responsibilities Product Portfolio Growth & Revenue Optimization Manage and support the growth strategy for Priority’s internal and third party product portfolio. Identify opportunities to drive incremental revenue, product adoption, cross sell, retention, and customer expansion across the product ecosystem. Develop and execute revenue optimization initiatives tied to pricing, packaging, product positioning, lifecycle engagement, and portfolio performance. Analyze portfolio performance, product utilization, customer trends, and market opportunities to identify areas for growth and optimization. Partner with Sales, Product, and Revenue Operations teams to improve product penetration and overall portfolio performance. Support development of business cases, revenue forecasts, ROI analysis, and growth strategies for new initiatives and partnerships. Contribute to strategic planning efforts focused on product expansion and long term revenue growth. Vendor & Strategic Partner Management Serve as the primary relationship manager for key third party vendors, technology partners, and strategic product providers. Manage ongoing vendor performance, operational alignment, escalations, and partnership governance. Support commercial discussions, pricing strategy, contract alignment, and partnership negotiations in collaboration with Legal, Finance, and Product teams. Establish and manage vendor performance metrics, business reviews, operational scorecards, and growth targets. Evaluate new partnership opportunities that align with Priority’s strategic growth objectives. Drive accountability for vendor service levels, implementation support, operational performance, and revenue contribution. Productization & Rollout Enablement Support the productization and operational readiness of new products, integrations, enhancements, and strategic initiatives. Partner with Product, GTM, Operations, Sales Enablement, and Customer Success teams to support successful product launches and scalable rollout execution. Assist in developing launch readiness plans, onboarding requirements, operational workflows, sales enablement materials, and support processes. Coordinate cross functional execution activities related to product rollout, implementation readiness, training, support models, and activation planning. Help standardize product rollout and launch governance processes across the organization. Support milestone tracking, risk identification, dependency management, and rollout coordination for strategic initiatives. Cross Functional Leadership & Business Alignment Collaborate with Product, Sales, Marketing, Operations, Finance, and Technology teams to align priorities and drive execution of strategic growth initiatives. Support executive reporting, KPI tracking, portfolio analytics, and performance reviews related to product growth and partner performance. Help establish scalable operational processes and governance frameworks supporting product lifecycle management and portfolio optimization. Serve as a liaison between internal stakeholders and external partners to ensure alignment, execution continuity, and successful delivery. Contribute to broader Business Optimization initiatives focused on growth, operational efficiency, and customer experience improvements. Qualifications 7+ years of experience in product portfolio management, product operations, revenue optimization, partner management, commercialization support, or related functions. Experience managing third party vendors, strategic partnerships, and product ecosystems within fintech, payments, SaaS, or technology organizations preferred. Strong understanding of product rollouts, operational readiness, and go to market support processes. Proven ability to drive product adoption, revenue growth, and portfolio expansion initiatives. Strong analytical, financial modeling, and strategic planning skills. Excellent communication, stakeholder management, and executive presentation capabilities. Experience working within Salesforce, reporting platforms, and cross functional operational environments preferred. Ability to manage multiple initiatives in a fast paced and evolving environment. Success Metrics Growth in product adoption, utilization, and portfolio revenue. Increased cross sell performance and customer product penetration. Expansion and optimization of third party product and partner revenue contribution. Successful operational readiness and execution of product rollouts and enhancements. Improved vendor accountability, operational performance, and strategic alignment. Enhanced visibility into portfolio performance through KPI reporting and analytics. Preferred Leadership Attributes Strategic thinker with strong execution and operational alignment capabilities. Collaborative and highly cross functional leadership style. Data driven decision maker with strong business and financial acumen. Strong organizational and relationship management skills. Comfortable operating in high growth, evolving, and transformational environments. Work Environment & Culture: We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie. Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results. Compensation and Benefits: Compensation range: $160k-$190k We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work. Financial Wellness Bonus programs Financial wellness resources and employee discount programs Health & Well-being Medical, dental, and vision coverage Mental health support for employees and dependents through Lyra Health Family planning and women’s health benefits through Carrot Gym membership reimbursement and virtual wellness programs (including yoga) Time Off 3 weeks PTO to start, with unlimited PTO after year one Growth & Development Education expense reimbursement Leadership development programs Certified Payments Professional (CPP) certification support We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind. Traditional Physical Requirements: Requires prolonged sitting, standing, bending, stooping and stretching. Requires the ability to lift 10 pounds. Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction). Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.

Job Description Cyber Security Engineer WHO WE’RE LOOKING FOR We build our culture one hire at a time. Our tireless pursuit of providing our partners with world-class management solutions starts with talking to you. Our goal is simple. We want to build great teams that can help our partners focus on delivering exceptional eye care: the kind of teams people want to be a part of, and the kind of teams our patients can’t live without. We want to learn more about you and the kind of team culture you can help us create. We’re interested in your relevant skills and what you can do. We’re even more interested in your positive attitude and flexible mindset. THE OPPORTUNITY AT HAND The Senior Security Engineer will work within Spectrum Vision’s Information Technology organization to ensure the ongoing protection of the applications, systems, network, physical assets, and data of the company and that they are operated under continued alignment with Information Risk and Security policies, standards, and compliance requirements. This will be achieved by ensuring the security tools and processes designed to protect the company’s data, systems, and network are working effectively together. This role is a technical engineering and operations position requiring superior technical design and process-building skills with the ability to advocate and influence positive transformation within the broader IT organization. OUR EXPECTATIONS OF YOU • Must be able to identify and spotlight vulnerabilities on on-premises and remote networks (including cloud operating environments), correct problems, and prevent security breaches, • Develop systems and processes for information risk and security leading practices throughout the company, • requirements and select security technology through RFP / RFI processes, • technical security standards aligned to Information Security policy and client requirements, • Key Risk Indicators and Key Performance Indicators for Security Operations services; monitors for effectiveness and develops performance improvements when necessary., • and Maintain Security Incident Response capabilities and plans and Business Continuity plans, • systems for potential vulnerabilities, • of penetration testing, network security, and the techniques used to expose and correct security flaws, • for proper management of patches to defray business impact while keeping security protocols up-to-date, • computer networks and systems for threats and security breaches, • security incident response and prepare reports on security incidents, • maintains, and implements vendor security assessment plans and conducts vendor security reviews to ensure COMPANY security policies, standards, and external compliance requirements are being met, • draft and development of vendor security related policies, standards, guidelines, procedures, and requirements, • with other security organization members on cross-business / cross-functional opportunities WHAT YOU'LL NEED TO SUCCEED • Bachelor’s degree in related field, • Must have a broad understanding of security technologies including but not limited to firewalls, vulnerability and compliance management solutions, logging and security incident and event management (SIEM) , secure access service edge (SASE) endpoint security, and cloud posture management, and cloud security, • think creatively and innovatively about the information risk and security solutions that can keep data safe while still allowing a business to successful, • have experience in working with regulations and compliance requirements including HIPAA, HITRUST, NIST CSF, ISO 2700x, SSAE-16 (SOC 1, SOC2, SOC3), EU Data Privacy and Security, Privacy Shield, and others, • have experience in developing, executing, and maintaining Security audit plans, audit standards, and vendor security reviews, • have experience in identifying cultural and educational requirements for a diverse population and effectively able communicate audit and technical concepts to them, • are an excellent written and verbal communicator, • proficient with Microsoft Office Suite (Word, Excel, Power Point), • highly collaborative with the ability to properly handle confidential information, • work well independently and in a team environment, and work well in a matrix environment, • able to multi-task, prioritize and meet deadlines, • handle stress well and are comfortable in a high volume environment, • have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones Industry Certifications (Must be able to obtain one or more within 18 months if not currently certified): • Information Systems Auditor (CISA), • Information Systems Security Professional (CISSP), • in Risk and Information Systems Controls (CRISC), • Information Security Manager (CISM) WHO WE ARE We’re a leading management services organization proudly serving ophthalmology practices and ambulatory surgery centers throughout the Mid-Atlantic and New England regions. We work tirelessly to provide our partners with access to world-class management solutions—including human resources, marketing and patient retention services, finance and accounting services, payroll management, and information technology—so our partners can focus on delivering exceptional eye care. Our leadership team is composed of some of the most experienced individuals in the eye care business. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors and other medical professionals. Our brands include OCLI Vision, Ophthalmic Consultants of Connecticut, Island Eye Surgicenter, New Vision Cataract Center and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Location(s) US-NY-Old Westbury Job ID 2026-4447 Division Networks, Systems & Telecommunications. Position Type Staff Type Regular Full-Time Category Information Technology Work Mode Hybrid New York Institute of Technology's six schools and colleges offer undergraduate, graduate, and professional degree programs in in-demand disciplines including computer science, data science, and cybersecurity; biology, health professions, and medicine; architecture and design; engineering; IT and digital technologies; management; and energy and sustainability. A nonprofit, independent, private, and nonsectarian institute of higher education founded in 1955, it welcomes nearly 8,000 students worldwide. The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world. More than 112,000 alumni are part of an engaged network of physicians, architects, scientists, engineers, business leaders, digital artists, and healthcare professionals. Together, the university's community of doers, makers, healers, and innovators empowers graduates to change the world, solve 21st-century challenges, and reinvent the future. For more information, visit nyit.edu. NYIT's Office of Information Technology seeks an Endpoint Solutions Engineer located at the Old Westbury campus. Responsibilities: Maintain hardware and software for all NYIT-owned end-user computing equipment. • Develop procedures to allow first- and second-tier support to resolve common end-user computing issues., • Install, configure, upgrade, and patch Windows and macOS operating environments., • Inventory, prepare, and validate computer hardware and associated peripherals before they are deployed to the field., • Deploy computing resources to public computing spaces (i.e. labs, kiosks, classrooms); assist Client Services with deployment of personal computing devices during peak times as needed., • Provide second and third-tier technical support; concisely and effectively document issues to facilitate resolution and maintain user satisfaction., • Provide technical specification support to meet defined end-user computing needs for personal use as well as lab and classroom use., • Maintain inventory, tools, and media necessary for the delivery of support services used within the Endpoint Solutions and Client Services teams., • Manage specific applications in support of end-user computing, including system management, academic software, Windows and macOS deployment, antivirus, endpoint encryption, and print release., • In conjunction with the Manager of Endpoint Solutions and ITS Security Teams, develop and implement policies related to desktop security., • Provide excellent customer service to all members of the NYIT community to maintain and improve user satisfaction., • Manage student intern staff within the Endpoint Solutions team., • Coordinate support activities for NYIT's leased copier/printer operations across all campuses; monitor associated print management software, print volumes, and user quota allocations to ensure optimal use of resources and services., • Other duties as needed by the department and defined by the supervisor., • Bachelor's degree in Computer Science or related field and a minimum of three years of relevant technical experience; additional work experience may be considered in lieu of the degree requirement., • Expert knowledge of current versions of Windows, macOS, MS Office, Google Workspace for Education, as well as advanced knowledge of PC and Apple hardware/configuration issues., • Experience creating and updating OS images for Windows and macOS workstation/laptop configurations and supporting imaging processes., • Experience deploying and managing endpoints via MDM solutions such as ManageEngine or JAMF., • Experience with co-management using Intune, including enrollment, configuration, deployments, and hybrid Active Directory-joined device management., • Proficiency in Windows PowerShell utilizing task automation, configuration management frameworks, and remote troubleshooting., • Knowledge of Windows BitLocker Drive Encryption, FDE solutions, and TPM management., • Demonstrated ability to effectively diagnose and resolve hardware issues; expert understanding of the inner workings of PC and related hardware along with the ability to configure office productivity software, such as MS Office, virus protection software, and email clients required., • Knowledge of networking and internetworking concepts including TCP/IP and Virtual Private Networking., • Knowledge of application installation packaging, scripting, and deployment tools., • Strong interpersonal and communication skills; ability to establish effective collaborative working relationships at all levels of the University., • Ability to work independently and as part of a team; ability to work concurrently on multiple tasks and projects; ability to communicate progress/problems to appropriate personnel effectively., • Able to physically move and install computers, printers, and peripherals in locations that may not have an elevator., • Must be detail oriented; possess excellent customer service and problem-solving skills; and display a high degree of integrity., • Ability to work nights and weekends on an as-needed basis is required. New York Institute of Technology offers numerous opportunities to enhance personal and professional growth and provides employees with a competitive compensation and benefits program inclusive of generous paid time off, holidays, tuition remission, and retirement plans with employer contributions. New York Institute of Technology is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. In compliance with local legislation as well as to provide greater transparency to candidates, the annual base salary range for this position is listed. New York Tech considers factors such as (but not limited to) scope and responsibilities of the position, candidate experience/expertise, education/training, key skills, geographic location, internal peer equity as well as market, organizational considerations and/or applicable collective bargaining agreement when extending an offer. USD $95,000.00/Yr. USD $110,000.00/Yr.

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