Are you a business? Hire support services candidates in CA
Join our team as a work-from-home customer service representative! In this role, you'll be responsible for providing exceptional customer support through phone, email, and chat channels. Your main tasks will include answering inquiries, resolving issues, and ensuring customer satisfaction. We're looking for someone with excellent communication skills, strong problem-solving abilities, and the ability to work independently. Experience in a customer service role is preferred, and familiarity with CRM software is a plus. If you're a friendly and customer-oriented individual who enjoys working from the comfort of your own home, we'd love to hear from you!
The successful candidate will be supporting a busy private individual based in Irvine, California, and lives locally. This position is part-time 10-2pm or 11-3pm, Monday to Friday. The position is a combination role based in our Irvine office and the home office which is nearby. The pay is up to $35 an hour depending on experience. There is a real opportunity to grow! Team members receive bonuses based on the performance of active businesses. Ideal requirements: - You’re curious, independent, and invested - You are a self-starter and able to take initiative - You are resourceful and able to learn new things without prior experience - You can organize projects under guidance, detail-oriented and follow ups - You are able to anticipate needs and make suggestions - You enjoy communicating with all kinds of people - 5+ years of experience working as an administrative, or executive assistant or in a similar capacity with strong experience of managing projects. - Experience with word-processing software and spreadsheets (e.g., MS Office. Google Docs) and familiar with current technologies such as desktop sharing, cloud services (e.g., Office 365, Dropbox), and collaboration tools (e.g.MS Teams, Zoom) Responsibilities will include: - Help manage email, calendar, and projects - Managing project workflows (making sure tasks are completing on time, creating project boards, etc.) - Working with other virtual assistants and delegating project tasks - Conducting research including chat GPT and Bard - Other miscellaneous administrative tasks - Support with personal tasks