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Job description: As a server at our growl growl hot pot restaurant, you will play a key role in providing a welcoming and efficient dining experience for our guests. You’ll be responsible for taking orders, guiding guests through the hot pot dining process, delivering food and beverages, and ensuring high levels of customer satisfaction in a fast-paced environment. Key Responsibilities: Greet and seat guests in a friendly and professional manner Provide clear explanations of menu items, hot pot ingredients, sauces, and cooking procedures Take food and beverage orders accurately and promptly Set up and maintain table settings, hot pot equipment, and condiments Deliver food items and drinks in a timely manner, ensuring proper handling of raw and cooked ingredients Refill broths, sauces, and side dishes as needed Monitor tables and anticipate guest needs, including safety around hot pot equipment Clear tables and assist in maintaining cleanliness of the dining area Handle payments using POS system and process cash or card transactions Address guest inquiries, concerns, or complaints in a courteous and helpful way Collaborate with kitchen and other staff to ensure smooth service flow Follow food safety and hygiene regulations at all times Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks Team player with a positive and respectful attitude Ability to stand, walk, and carry items for extended periods Basic knowledge of Chinese cuisine or willingness to learn Qualifications: Previous experience in food service or hospitality is preferred Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks Team player with a positive and respectful attitude Ability to stand, walk, and carry items for extended periods Basic knowledge of Chinese cuisine or willingness to learn Schedule & Compensation: Flexible schedule, including evenings, weekends, and holidays Competitive hourly wage plus tips Employee meals and staff discount available Job Types: Full-time, Part-time Benefits: Employee discount Flexible schedule Food provided Paid sick time Paid training Work Location: In person