Operations Manager - BCN based
4 days ago
Barcelona
✨ We transform smiles through technology and fully digital processes ✨ 🏥 We are one of the largest digitally driven clinic networks in Europe, and we’ve helped reshape the orthodontics sector with an exceptional team and advanced technologies for diagnosis, treatment, and case monitoring. 💼 We’re currently looking for a highly analytical Senior Operations Manager who is solution-oriented and focused on boosting the operational efficiency of our clinics. The main mission will be to enhance the utilisation of clinical resources, optimise scheduling, and improve coordination across global teams. Responsibilities 🦷😁 • Clinic Optimisation: Maximise clinic utilisation by ensuring doctors’ schedules and infrastructure align with demand., • Cross-Department Coordination: Facilitate collaboration between Patient Care and Clinic teams to enhance workflows and patient experience., • KPI Analysis: Define and monitor operational KPIs such as chair utilisation rate and schedule efficiency., • Process Management: Implement strategies to improve operational efficiency and reduce downtime in clinics., • Data & Tools Usage: Apply data analysis for strategic decision-making using Excel and other reporting tools., • Sales Support: When needed, assist with patient calls or front office activities. Candidate Profile: • Bilingual English and German speaking skills, • Degree in Engineering, Economics, or Management, • Postgraduate specialisation (Master’s or advanced course) is a plus, • Experience in operations within a company in the dental or similar sectors such as Retail, Luxury, Aesthetics, or direct-to-consumer sales, • 100% hands-on mindset with a strong focus on continuous improvement, • Ability to work with data and conduct analysis for strategic decisions, • Excellent command of Excel and data analysis tools, • Being able to travel across Europe, frequently Why Join Us: • For this position is includes a compensation package (fixed+bonuses), • Be part of an international and multicultural team, • Dynamic and collaborative work environment, • Discounts on our treatments, • Positive company culture: we celebrate every success!
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