NOBU HOTEL BARCELONA

Customer Service – Premium Aesthetic Clinic We are looking for several customer service profiles to join the front-office and client coordination team of a premium aesthetic medicine clinic in Barcelona. This is a client-facing role for people with excellent communication skills, and a professional attitude. Depending on experience and strengths, the position may include reception, client coordination, appointment management, beauty advisory, administrative support, or acting as an office lead responsible for coordinating daily clinic operations. Main responsibilities • Welcome and assist clients in a professional and friendly way., • Manage phone calls, messages, emails, and appointment requests., • Coordinate appointments and clinic agendas., • Support clients throughout their journey, from first contact to appointment., • Follow up with potential and existing clients., • Advise clients on available aesthetic treatments and services., • Support the doctors and management team to ensure smooth daily operations., • Help with basic administrative and office tasks., • For more senior profiles: support office coordination and day-to-day clinic organisation. Available roles • Receptionist / Client Coordinator, • Customer Service Representative, • Beauty Advisor, • Office Administrator / Clinic Coordinator Requirements • Excellent spoken and written Spanish and English., • Strong communication and interpersonal skills., • Professional, organized, and reliable., • Comfortable speaking with clients face to face, by phone, and by email., • Able to work in a premium, client-focused environment., • Previous experience in customer service, reception, sales, hospitality, beauty, aesthetics, healthcare, dental clinics, luxury retail, or similar sectors is valued., • Catalan and/or Hungarian are highly valued. Profile we are looking for We are looking for people who are warm, clear, structured, and confident when communicating with clients. The ideal candidate enjoys helping people, understands premium service, and can stay organized in a dynamic clinic environment. We ask that candidates submit their CV in English.

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? marriotthotelinternship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

En PACTO ETT, nos comprometemos a impulsar tu desarrollo profesional y brindarte oportunidades que te desafíen y hagan crecer. Estamos emocionados por explotar como tu talento puede sumarse de al éxito de este equipo. #ExperienciasMemorables Desde PACTO BARCELONA, se precisa incorporar Recepcionista nocturno con experiencia en hoteles de 4 y 5*: Tus funciones como recepcionista serán: Atención y bienvenida a los huéspedes durante el turno nocturno, ofreciendo un servicio personalizado y de alto nivel. • Realización de check-in y check-out, gestión de reservas y atención de solicitudes de clientes., • Supervisión y cierre de operaciones del día (auditoría nocturna)., • Gestión de incidencias y resolución de necesidades de los huéspedes durante la noche., • Control de accesos y coordinación con los diferentes departamentos del hotel., • Gestión de llamadas, emails y peticiones especiales., • Garantizar la seguridad, tranquilidad y calidad del servicio durante el turno de noche. Requisitos: • Experiencia previa como recepcionista de noche en hoteles 4⭐/5⭐., • Nivel alto de inglés (valorable otros idiomas)., • Orientación al cliente, buena presencia y excelentes habilidades comunicativas., • Conocimientos de PMS hotelero (valorable Opera Cloud u otros sistemas)., • Disponibilidad para trabajar en horario nocturno. Se ofrece: • Incorporación a un hotel de categoría 4 y 5⭐ en Barcelona., • Contrato y condiciones según convenio., • Oportunidad de formar parte de un equipo profesional y orientado a la excelencia.

BLESS Hotel Barcelona es la marca de gran lujo 5 estrellas, creada por la cadena hotelera Palladium Hotel Group, con más de 50 años en el sector de la hostelería y con hoteles en los mejores destinos del mundo: España, Italia, República Dominicana, México, Jamaica y Brasil. Únete a nuestro equipo de BLESS Hotel Barcelona, hotel que abrirá próximamente, en el equipo de RECEPCIÓN/SALA/COCINA en las diferentes posiciones del departamento Si tienes experiencia como recepcionista, ayudante de recepción, botones, camarero, jefe de partida, chef, hostess.... ¡Te estamos esperando! ¡Ofrecemos un desarrollo profesional tan único como tú!

Recepcionista – Hostel (Zona Collblanc / Camp Nou) Hostel ubicado junto a la estación de metro de Collblanc, a pocos pasos del Camp Nou, busca incorporar un/a recepcionista. Nuestro objetivo es que cada huésped se sienta como en casa, priorizando siempre el trabajo en equipo y una excelente atención al cliente. Perfil que buscamos: • Vocación de servicio y actitud positiva para contribuir a un buen ambiente en el hostel., • Capacidad para resolver problemas de forma ágil y eficiente., • Nivel medio/alto de español e inglés (imprescindible). Otros idiomas serán valorados., • Persona multifuncional, con disposición para asumir distintas tareas más allá del front desk., • Experiencia previa en recepción valorada, pero no excluyente., • CAPACIDAD DE LIDERAZGO del equipo. Funciones principales: • Recepción, atención al cliente y resolución de conflicto., • Gestión de OTAs (Booking, Hostelworld, etc.)., • Coordinación de limpieza y mantenimiento del albergue., • Control de inventario, • Gestion de equipo y operaciones (horarios, formación, relaciones internas), • Entrega de informes mensuales y facturación Condiciones: • Jornada de 40 horas semanales., • Turno mixto de mañanas, tardes o noches (si se requiere) (5 turnos por semana)., • Horarios fijos cada semana. Si te gusta trabajar con personas, en un entorno dinámico y multicultural, esta puede ser una gran oportunidad para ti. ------------- Night Receptionist – Hostel (Collblanc / Camp Nou Area) Hostel located next to Collblanc metro station, just steps from Camp Nou, is looking for a Night Receptionist to join the team. Our goal is to make every guest feel at home, always putting guests first and working collaboratively. What we’re looking for: • Strong customer service mindset and positive energy to contribute to a great hostel atmosphere., • Problem-solving skills and the ability to handle situations efficiently., • Intermediate/advanced level of Spanish and English (required). Additional languages are a plus., • A proactive and versatile person—reception work goes beyond the front desk., • Previous experience is valued but not required., • TEAM LIDERSHIP skills. Main responsibilities: • Reception, customer service, and conflict resolution., • Management of OTAs (Booking.com, Hostelworld, etc.)., • Coordination of hostel cleaning and maintenance., • Inventory management., • Team and operations management (scheduling, staff training, and internal relations)., • Delivery of monthly reports. Conditions: • 40 hours per week., • Mixed shift (morning, afternoons or nights, if needed), 5 shifts per week., • Fixed weekly schedule. If you enjoy working with people in a dynamic, multicultural environment, this could be a great opportunity for you.

BOAT LICENSE REQUIRED About Seaesta Seaesta is a digital-first boat rental startup at Port Fòrum, Barcelona. Our mission is to make nautical experiences effortless, from booking to boarding, fully online and hassle-free. As we grow, we're building a small, reliable team to deliver a flawless experience at the dock every day. The Role This role has two sides: running our dock operations, and actively growing our bookings. Dock operations a) Check-in: Welcome clients at the dock, verify ID and booking, explain the boat controls and safety rules, complete the rental paperwork, and assist with departure. b) Check-out: Receive the boat on return, carry out a full condition inspection (hull, engine, propeller, equipment), take photos and upload them to the shared folder, file a damage report with the client if needed, and close the rental documentation. Each check-out includes a basic clean of the boat. c) End of day: The last check-out of the day includes extra time to thoroughly clean both boats and prepare them for the following day. Business development During the day you'll actively promote Seaesta around the area: handing out flyers, visiting and building relationships with hotels and Airbnb hosts, and driving direct bookings. Each promoter has their own personal discount code, so every booking you generate is tracked, and rewarded with a bonus. Schedule The working day is split into two blocks (week and weekend days), based on confirmed departures: Morning block — approx. 09:30 → 15:30 • 09:30 – 10:30 — morning check-in, • 10:30 – 13:15 — business development, • 13:15 – 14:15 — midday check-out + afternoon check-in, • 14:15 – 15:30 — business development Evening block — approx. 17:45 → 18:45 and 20:00 → 21:00 • 17:45 – 18:45 — check-out + evening check-in, • 20:00 – 21:00 — final check-out + full cleaning of both boats Compensation • Monthly payment, • Performance bonus for every booking generated through your personal discount code, the more effective your promotion, the more you earn What we're looking for • Fluent Spanish and English (mandatory), French or German a plus, • Boat license and Sales experience are strong plus, • Availability during the weekend, • Outgoing and confident: comfortable approaching clients, handing out flyers, and pitching to hotels and hosts. This is not a role for someone shy., • Highly reliable and punctual — we depend on you being at the dock exactly on time, every slot, • Strong attention to detail, • Valid work permit for Spain, • Based near Port Fòrum or with easy access to the area is a plus What we offer • A dynamic role in a fast-growing nautical startup, • Competitive salary plus an uncapped booking bonus, • A transparent, professional working environment