Customer Support Specialist (Flemish)
3 days ago
Barcelona
As part of our expansion across Europe, we’re looking for a Flemish speaking Customer Support Specialist to join our high performing, customer centric teams. If you’re excited by SaaS, innovation, and the opportunity to make real impact in a scaling international environment, this could be your next move. 💼 What you’ll be doing • Guide new clients through onboarding and implementation journeys, • Act as a trusted partner, ensuring customers get maximum value from the product, • Deliver a high-quality customer experience across multiple touchpoints, • Collaborate cross-functionally with Sales, Product, and Support teams, • Identify opportunities to improve processes and client satisfaction, • Build strong, long-lasting relationships with customers These roles play a key part in ensuring successful adoption and a seamless customer experience from day one ✅ What we’re looking for • Experience in customer-facing roles (Onboarding, Success, Support, or Account Management), • Strong communication and relationship-building skills, • A proactive, solution-oriented mindset, • High attention to detail and ability to work autonomously, • Confidence delivering training, guidance, or product support to clients 🌐 Language requirements We are actively hiring candidates who are fluent in: • Flemish, • French 👉 Plus strong English for internal collaboration (Language fluency is essential as you’ll be working directly with customers in your market.) 💡 You’ll thrive here if you: • Enjoy working with customers and solving real-world problems, • Are confident communicating across cultures and languages, • Like working in a fast-paced, evolving environment, • Take ownership and care about delivering excellent experiences, • Are curious, adaptable, and always looking to improve 🎯 Why join? • Be part of a growing international team, • Work in a collaborative, supportive environment, • Gain exposure to multiple markets and cultures, • Opportunities for development and progression, • Hybrid working in Barcelona
Travessera de Gràcia, Barcelona
