Atenció al Client - GRUP MDT

MediaMarktSaturn has chosen Barcelona as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: • Excellent command of Dutch, • Professional level of English, • Other languages are considered a plus Main Responsibilities: • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core Skills: • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). What's on Offer: • Competitive Salary of EUR 25,000-30,000 OTE, • Hybrid working model: 3–4 days per week working from home, • Full-time schedule, • Permanent contract, • Full training on the brands and devices you will support, • A dynamic startup-like atmosphere with the stability of an international corporation, • The chance to shape a new business area within the international MediaMarktSaturn family Our Recruitment process : • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Managers, • Step 3: Final Interview with the HR Manager

En Lorena Canals, marca pionera en decoración infantil y alfombras lavables, estamos emocionados por abrir nuestra primera tienda física en Barcelona y buscamos un/a Salesperson (vendedor/a) con pasión por el interiorismo y el retail para liderar este nuevo proyecto. ¿Qué harás en este rol? • Serás embajador/a de la marca en la tienda y que, por tanto, un Brand lover, • Ofrecerás una atención al cliente personalizada, asesorando en estilo, tendencias y combinaciones de producto., • Coordinarás con el equipo de marketing y producto para implementar campañas, lanzamientos y activaciones, • Supervisarás la recepción, control y organización del inventario (colores, novedades, etc.)., • Garantizarás la correcta implementación del visual merchandising, alineado con la identidad de marca., • Velarás por el cumplimiento de objetivos comerciales (diarios, semanales y mensuales)., • Coordinarás la operativa diaria:, caja, reportes, incidencias., • Resolverás con empatía y profesionalismo cualquier sugerencia o reclamación de clientes., • Recibirás formaciones internas en producto, venta y atención al cliente., • Asegurarás el orden, limpieza y cumplimiento de protocolos de seguridad. Buscamos a alguien que: • Tenga al menos 2 años de experiencia en retail de decoración, preferentemente en roles de venta., • Sienta pasión por el diseño y la decoración., • Cuente con habilidades sólidas de liderazgo, venta y orientación a resultados., • Sea una persona organizada, proactiva y con excelente comunicación., • Maneje herramientas de gestión y sistemas de punto de venta (Excel, ERP...)., • Tenga disponibilidad para trabajar en turnos rotativos, incluyendo fines de semana y festivos. Ofrecemos: • Incorporarte a un proyecto ilusionante en una marca en expansión., • Jornada parcial con turnos rotativos., • Posibilidad de comisiones o bonos por objetivos., • Descuentos en nuestros productos y oportunidades reales de desarrollo profesional.

Join Philipp Plein, an iconic international luxury fashion brand, at our Barcelona Flagship Store. We are looking for a dynamic Sales Assistant with: • Fluent English (a second language is a big plus), • 3+ years’ sales experience in luxury or premium retail, • Energy, style, and a passion for delivering exceptional customer service What we offer: • A dynamic, multicultural work environment, • Ongoing training & career development, • The chance to represent one of the most distinctive brands in luxury fashion

MediaMarktSaturn has chosen Barcelona as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: • Excellent command of Hungarian, • Professional level of English, • Other languages are considered a plus Main Responsibilities: • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core Skills: • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). What's on Offer: • Competitive Salary of EUR 25,000-30,000 OTE, • Hybrid working model: 3–4 days per week working from home, • Full-time schedule, • Permanent contract, • Full training on the brands and devices you will support, • A dynamic startup-like atmosphere with the stability of an international corporation, • The chance to shape a new business area within the international MediaMarktSaturn family Our Recruitment process : • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Managers, • Step 3: Final Interview with the HR Manager