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Job Description: #DIGITAL CAMPUS - ITSM Operation and Service Specialist * An opportunity for an ITSM Operation and ServiceSpecialist has arisen within * Airbus Helicopters (Albacete, Spain) WHY JOIN US? 📍 LIFE IN ALBACETE: QUALITY & CONVENIENCE - * Albacete is a

ph3Digital Campus - ITSM Operation and Service Specialist /h3 pAirbus Helicopters (Albacete, Spain) invites applications for an ITSM Operation and Service Specialist. The role is part of our Digital Campus, a pioneering ecosystem focused on industrial digitalization and innovation. /p h3Why Join Us? /h3 pAirbus Helicopters is a global leader in helicopter production, providing a dynamic, collaborative environment that encourages growth and learning. /p h3Location /h3 pAlbacete, Spain: a historic city with excellent quality of life and convenient proximity to Madrid and the Mediterranean coast. /p h3Responsibilities /h3 ul liCMDB Maintenance (RUN Tasks): Execute daily operational tasks to maintain, update, and audit CMDB data, ensuring high accuracy of configuration items and their relationships. /li liData Quality Improvement: Collaborate with IT teams to identify data discrepancies, resolve conflicts, and continuously enhance CMDB quality. /li liPSL Technical Support: Act as the primary technical point of contact for Product Service Lines, providing hands‑on support and guidance in ServiceNow. /li liScenario Building Consumption: Assist PSLs in designing practical scenarios and workflows to efficiently consume CMDB content for incident, problem, change, and lifecycle management. /li liProcess Adherence: Ensure all activities align with internal governance, ITIL best practices, and organizational ITSM standards. /li /ul h3Required Skills /h3 ul liActive ITIL Certification (ITIL Foundation V3 or ITIL 4 Foundation minimum). /li liComprehensive understanding of IT Service Management processes and their interaction with Incident, Problem, and Change Management. /li liSolid knowledge of the ServiceNow Common Service Data Model (CSDM) focused on products and services objects. /li liHands‑on experience with ServiceNow CMDB and Asset Management modules. /li liStrong analytical skills: attention to detail, trend analysis, and troubleshooting data discrepancies. /li liExcellent communication skills, able to translate technical data concepts to various IT teams and PSLs. /li /ul h3Optional Skills /h3 ul liExperience with ServiceNow Discovery or Service Mapping. /li liAdvanced ITIL certifications or ServiceNow System Administrator (CSA) certification. /li liExperience in Agile or DevOps environments working with Product Service Lines. /li /ul h3Benefits /h3 ul liVacation days plus additional days off (approximately 35 days per year in total). /li liAttractive salary. /li liHybrid work model supporting flexible arrangements. /li liCollective transport service (subject to work calendar/home location). /li liLife insurance, health insurance, employee stock options, retirement plan, and study grants. /li liOn‑site facilities: free canteen, kindergarten, medical office. /li liOpportunities to collaborate in social and corporate social responsibility initiatives. /li liExcellent upskilling opportunities and development prospects in a multicultural environment. /li liAccess to special rates on products and benefits. /li /ul h3Employment Details /h3 pCompany: Airbus Helicopters España, SAbr/Employment Type: Permanentbr/Experience Level: Entry Levelbr/Job Family: Digital /p h3Compliance Diversity Statement /h3 pThis position requires an awareness of any potential compliance risks and a commitment to act with integrity, supporting the Company’s reputation and sustainable growth. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. We will never ask for any monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to /p /p #J-18808-Ljbffr

Necesito un servicio de Electricista con las siguientes características:ul br/liDescripción del trabajo o instalación a realizar /li Instalar amazon ring br/liTipo de portero /li Portero automático digital, videoportero br/li¿En cuántos inmuebles se va a utilizar el portero automático? /li 1 vivienda br/li¿Para cuándo se necesita el servicio? /li Soy flexible /ul br/bPreferencia para el servicio: /b La mejor calidad

Necesito un servicio de Electricista con las siguientes características:ul br/liDescripción del trabajo o instalación a realizar /li Instalación br/liTipo de portero /li Videoportero br/li¿Se quiere algún extra en el portero automático? /li Unifamiliar br/li¿En cuántos inmuebles se va a utilizar el portero automático? /li 1 vivienda br/li¿Para cuándo se necesita el servicio? /li Soy flexible /ul br/bPreferencia para el servicio: /b Relación calidad/precio

Necesito un servicio de Electricista con las siguientes características:ul br/liDescripción del trabajo o instalación a realizar /li Instalación br/liTipo de portero /li Portero automático convencional br/li¿Se quiere algún extra en el portero automático? /li Abre puertas para garaje br/li¿En cuántos inmuebles se va a utilizar el portero automático? /li Puerta garaje br/li¿Para cuándo se necesita el servicio? /li En los próximos días /ul br/bPreferencia para el servicio: /b El mejor precio

ph3CORE DIGITAL CAMPUS – ITSM Operation and Service Specialist /h3pLocation: Albacete, Spain | Employment Type: Permanent | Experience Level: Entry Level | Job Family: Digital | Department: Digital Campus – ITSM Operation and Service /ph3Job Description /h3pThe IT Operation and Service Specialist for Asset Configuration Data Management plays a crucial role in ensuring the accuracy, health, and reliability of our Configuration Management Database (CMDB). This position is responsible for the day‑to‑day management of CMDB data, acting as a bridge between the data and the IT teams that rely on it. The candidate will ensure that IT Service Management (ITSM) processes are strictly followed and will empower our Product Service Lines (PSLs) to effectively manage and consume CMDB data within ServiceNow. /ph3Responsibilities /h3ulliExecute daily operational (RUN) tasks to maintain, update, and audit CMDB data content, ensuring high accuracy and reliability of configuration items (CIs) and their relationships. /liliProactively collaborate with and support other IT teams (infrastructure, application, network, etc.) to identify data discrepancies, resolve CI conflicts, and continuously improve overall CMDB data quality. /liliAct as the primary technical point of contact for Product Service Lines (PSLs), providing hands‑on support and guidance on managing and updating CMDB data within the ServiceNow platform. /liliAssist PSLs in designing and building practical scenarios and workflows to efficiently consume CMDB content for incident, problem, change, and lifecycle management. /liliEnsure all asset and configuration management activities align with internal governance, ITIL best practices, and organizational ITSM standards. /li /ulh3Qualifications /h3ulliActive ITIL Certification (ITIL Foundation V3 or ITIL 4 Foundation minimum requirement). /liliComprehensive understanding of IT Service Management (ITSM) processes, IT operations, and how Configuration Management interacts with Incident, Problem, and Change Management. /liliSolid knowledge of the ServiceNow Common Service Data Model (CSDM), specifically the data model for products and services objects. /liliHands‑on experience working with ServiceNow, navigating and managing data within its CMDB and Asset Management modules. /liliStrong analytical skills, attention to detail, and ability to analyze complex data sets, identify trends, and troubleshoot data discrepancies. /liliExcellent interpersonal and communication skills, with the ability to translate technical data concepts to various IT teams and PSLs. /li /ulh3Optional Skills /h3ulliPrevious experience with ServiceNow Discovery or Service Mapping. /liliAdvanced ITIL certifications or ServiceNow System Administrator (CSA) certification. /liliExperience working in Agile or DevOps environments alongside Product Service Lines. /li /ulh3Benefits /h3ulliVacation days plus additional days‑off (approx. 35 days per year). /liliAttractive salary. /liliHybrid work model with flexible arrangements. /liliCollective transportation service based on the working calendar/location. /liliLife insurance, health insurance, employee stock options, retirement plan, and study grants. /liliOn‑site facilities such as free canteen, kindergarten, and medical office. /liliParticipation in social and corporate social responsibility initiatives. /liliUpskilling opportunities and career development prospects in a multicultural environment. /liliSpecial rates on products and benefits. /li /ulh3EEO Statement /h3pAirbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to /ppAll listed benefits apply to Airbus employees. No compensation will be requested as part of the application process. /p /p #J-18808-Ljbffr

pAirbus Helicopters España, SA in Albacete invites applications for an ITSM Operation and Service Specialist as part of the Digital Campus, an initiative focused on industrial digitalization and innovation. You will maintain CMDB, improve data quality, and support PSLs with ServiceNow guidance. /ppIdeal candidates have ITIL certification, strong ITSM process knowledge, and hands-on ServiceNow CMDB/Asset Management experience, plus excellent communication to explain technical concepts across IT teams /p #J-18808-Ljbffr

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ph3Digital Campus – ITSM Operation and Service Specialist /h3 pAirbus Helicopters – Albacete, Spain. /p h3Job Description /h3 pThe IT Operation and Service Specialist for Asset Configuration Data Management plays a key role in ensuring the accuracy, health, and reliability of the Configuration Management Database (CMDB). The position manages day‑to‑day CMDB data, acting as a bridge between the data and the IT teams that rely on it, while ensuring IT Service Management (ITSM) processes are strictly followed and enabling Product Service Lines (PSLs) to manage and consume CMDB data within ServiceNow. /p h3Responsibilities /h3 ul liCMDB Maintenance (RUN Tasks): Execute daily operational tasks to maintain, update, and audit CMDB data content, ensuring high accuracy and reliability of configuration items (CIs) and their relationships. /li liData Quality Improvement: Proactively collaborate with and support other IT teams to identify data discrepancies, resolve CI conflicts, and continuously improve overall CMDB data quality. /li liPSL Technical Support: Act as the primary technical point of contact for Product Service Lines, providing hands‑on support and guidance as they manage and update their specific CMDB data within the ServiceNow platform. /li liScenario Building Consumption: Assist PSLs in designing and building practical scenarios and workflows to help them efficiently consume CMDB content for incident, problem, change, and lifecycle management. /li liProcess Adherence: Ensure all asset and configuration management activities align with internal governance, ITIL best practices, and organizational ITSM standards. /li /ul h3Qualifications /h3 ul liActive ITIL Certification (ITIL Foundation V3 or ITIL 4 Foundation). /li liComprehensive understanding of ITSM processes and how Configuration Management interacts with Incident, Problem, and Change Management. /li liSolid knowledge of the ServiceNow Common Service Data Model (CSDM), with a focus on the data model for products and services objects. /li liHands‑on experience working with ServiceNow, specifically navigating and managing data within its CMDB and Asset Management modules. /li liStrong analytical skills with the ability to analyze complex data sets, identify trends, and troubleshoot data discrepancies. /li liExcellent communication skills with the ability to translate technical data concepts to various IT teams and PSLs, acting as a supportive consultant. /li /ul h3Optional Skills /h3 ul liExperience with ServiceNow Discovery or Service Mapping. /li liAdvanced ITIL certifications or ServiceNow System Administrator (CSA) certification. /li liExperience working in Agile or DevOps environments alongside Product Service Lines. /li /ul h3Benefits /h3 ul liVacation days plus additional days off throughout the year (approximately 35 days per year in total). /li liAttractive salary. /li liHybrid work model with flexible arrangements. /li liCollective transport service subject to working calendar/home location. /li liBenefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants. /li liOn‑site facilities including canteen, kindergarten, and medical office. /li liParticipation in social and corporate social responsibility initiatives. /li liExcellent upskilling opportunities and development prospects in a multicultural environment. /li liAccess to special rates in products and benefits. /li /ul pAirbus Helicopters España, SA offers a permanent employment opportunity. Entry level experience is considered. /p pAirbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is committed to equal opportunities for all. /p /p #J-18808-Ljbffr

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