System Integration Specialist - Orquest - Retail Smart Planning
2 days ago
Bilbao
Orquest was born from a conviction: in retail, every interaction counts. A fundamental part of the in-store experience is people — both customers and employees — and our software is created precisely to synchronize both. We put AI and machine learning at the service of stores so they always have the right employee, in the right place, at the right time. Our team is growing and we're looking for an Integrations Specialist to help drive seamless integrations for our clients. ✨ How you'll make a difference • Technical guidance. Guiding our clients and their technical teams throughout the integration process, providing support and technical direction at each phase., • Coordination. Acting as a bridge between Orquest's technical team, the client's teams, and the internal departments involved in each project., • Operational monitoring. Coordinating and tracking integrations to ensure their proper implementation, evolution, and operation., • Documentation. Designing, creating, and maintaining clear, structured, and up-to-date technical documentation., • Continuous improvement. Driving continuous improvement within the department by identifying optimization opportunities and proposing new solutions alongside the technical team. 🧩 What we are looking for • 1–2 years of experience in SaaS environments, participating in the implementation, integration, or management of technological solutions., • Knowledge of REST APIs and system integration concepts., • Experience in creating technical documentation & automating processes related to its generation and maintenance., • Previous software development experience will be highly valued., • Excellent communication skills, with the ability to adapt technical concepts to different audiences, both technical and non-technical., • Analytical mindset, critical thinking, and the judgment to contribute ideas clearly and constructively., • Ability to manage multiple projects simultaneously and coordinate initiatives across them., • Skills in conflict resolution and managing complex situations between different teams., • Advanced English level (C1). 🌱 What we offer ✨ A key role in a fast-growing international SaaS company 🌍 A diverse, global team and collaborative culture 💡 Real ownership and autonomy to drive impact 💎 Beyond the Salary: • Comprehensive Medical Insurance., • OpenUp platform for your mental well-being., • Cobee for flexible compensation (meals, transport, etc.)., • Language classes to keep you growing., • A flexible work model