E-Commerce Executive - Hosco - Port d'Alcúdia

Role Description This is a full-time Sales Manager position based at Muthu Glasgow River Hotel & Spa, Erskine. The ideal candidate will be a self-motivated hospitality professional responsible for driving Room and Food & Beverage revenue for the property, while also supporting wider commercial initiatives within the MGM Muthu Hotels portfolio. The role requires a proactive individual capable of generating new business, strengthening existing client relationships, and promoting the hotel across both online and offline channels. Flexibility to travel within Scotland and England is essential, including representing the property at key sales events, corporate meetings, and trade exhibitions. Key Responsibilities Generate new business for Muthu Glasgow River Hotel & Spa across Rooms, F&B, Events, Leisure, Corporate, and MICE segments. Build and strengthen relationships with existing and new online and offline accounts to secure future bookings. Conduct sales calls, market visits, and attend networking events to identify opportunities and expand the hotel’s presence. Maintain a database of FIT, groups, corporate accounts, bookers, travel agencies, and key influencers. Execute all operational aspects of sales activities, including proposals, contracts, RFP submissions, and client correspondence. Ensure monthly sales targets for the property are achieved across all assigned market segments. Update weekly and monthly sales action plans, MICE trackers, and performance reports. Liaise closely with hotel operations and the central commercial team to develop promotions and seasonal campaigns. Maintain strong understanding of local competitors in Glasgow, Erskine, and surrounding market areas—analysing strengths, weaknesses, demand trends, and opportunities. Provide feedback on product quality and service levels received from clients to the Sales Head and hotel leadership. Support cross-selling initiatives across other MGM Muthu Hotels in Scotland and the UK. Develop and maintain productive relationships with internal and external stakeholders, including corporate clients, travel partners, OTAs, and tour operators. Represent the hotel at trade shows, exhibitions, and community events within Scotland and other UK regions. Attend weekly departmental and hotel meetings as required. Qualifications & Skills Hospitality experience in Rooms and/or F&B sales or a similar role. Experience in national and unit hotel sales is preferred. Strong understanding of online travel agencies, GDS, RFP processes, corporate travel, and MICE business. Excellent communication, negotiation, and interpersonal skills. Strong organisational abilities and the capacity to manage multiple priorities. Demonstrated history of achieving or exceeding sales targets. Willingness to travel extensively within the UK; valid UK driving licence required. Ability to work independently with minimal supervision and to generate innovative ideas. Proficiency with CRM software, Microsoft Office (Excel, Word, PowerPoint). Bachelor’s degree in Hotel Management, Business Administration, Tourism, Marketing, Events, or related field preferred.

¿Cuál será tu misión? Como Cocinero (a) , serás responsable de la preparación preliminar, el proceso de cocción, el emplatado o la presentación de platos de alta calidad para ofrecer una excelente experiencia a los clientes. ¿Qué tendrás que hacer? Elaboración, conservación y organización de la mise-en-place para cada uno de los servicios, minimizando las pérdidas de producto. Garantizar la presentación, cantidad y calidad de cada plato del servicio, en base a los estándares establecidos. Verificar y controlar el correcto almacenamiento de los productos, controlando el estado de todos los alimentos para rotar y mantener la máxima calidad (FIFO). Recepción, conservación y organización de los productos de su partida. Mantener un área de trabajo limpia, ordenada y bien organizada. Informar de los problemas de mantenimiento, higiene y peligros. Ser consciente de los objetivos del departamento y esforzarse por alcanzarlos como parte del equipo. Seguir todas las normas/reglamentos pertinentes del departamento de sanidad y todas las directrices de servicio al cliente (APPCC). ¿Qué buscamos? Al menos 1-2 años de experiencia como Ayudante de Cocina, preferiblemente en un hotel de similar tamaño y complejidad. Formación profesional en hostelería/F&B/cocina . Imprescindible dominio del idioma local y muy valorable conocimientos de inglés. Capacidad para trabajar por cuenta propia y en equipo. Capacidad de organización. Capacidad para trabajar bajo presión. Orientación al servicio al cliente. Atención al detalle. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

About Hosco Hosco is the world’s leading hospitality careers platform, connecting more than 2.1 million hospitality professionals with top employers and the world’s leading hospitality schools. Founded in 2011 and headquartered in Barcelona, we sit at the intersection of talent, education, and industry — helping schools launch their students into careers, and helping employers reach the people they need. We are a small, senior team with a flat structure and a high bar for ownership. Following our recent acquisition and the integration of an AI-powered recruitment platform, we are rebuilding our schools network into the engine that supplies the industry with the best hospitality talent in the world. You will work closely with Hosco’s leadership team. Why this role matters Schools are strategic. They are how the world’s best hospitality talent enters our ecosystem — and how the entire industry taps into it. Our ambition is simple: to be the destination where the industry finds talent, and where schools connect their students and alumni to the opportunities that will define their careers. This is not a maintenance role. We are looking for a builder — someone who will reconnect and grow our schools network, shape the product that serves schools and students, and help make Hosco indispensable to hospitality education worldwide. You will operate across a multi-language partner base and be expected to work effectively in English, French, and Spanish. The role involves travelling to campuses, career fairs, and industry events when it counts — roughly 20% of your time. What you’ll own Reconnect and grow the network • Re-engage lapsed and dormant school partners with a tailored commercial and product narrative • Prospect and close new school partnerships, prioritising the institutions that matter most to the industry • Onboard new partners end to end — train their teams and get their students registered from day one Build the product • Be the voice of schools and students inside the company: translate what you see in the field into clear, actionable input for the education product roadmap • Understand deeply what schools and students need from a platform — and push ours to be better • Partner with product and engineering to ship the features that make schools stay and students engage Own the relationships and the numbers • Manage a live portfolio of school partners across Europe and internationally, from early-stage accounts to mature, long-term relationships • Drive student and alumni activation to grow engagement and registrations within every partner community • Own commercial renewals end to end, with full accountability for retention rate and revenue outcome How your performance will be measured • Student and alumni registrations generated from your partner portfolio • Renewal rate and revenue retained across your accounts • New school partnerships signed • Reactivation of previously lapsed school accounts What we’re looking for • A self-starter and builder who thrives in a fast-moving, startup-style environment and doesn’t wait to be told what to do • 5–10 years in account management, partnerships, or a client-facing commercial role — ideally in edtech, HR tech, careers, or a platform / SaaS business • A track record of running a diverse portfolio independently, with accountability for both retention and new business • Comfortable operating at every level — student-facing presentations, career-manager relationships, and institutional decision-makers • Strong commercial instinct, with hands-on experience in renewals and negotiation • Product-minded and tech-savvy: you have a view on what “good” looks like, you read platform usage data to judge account health, and you act on it • Energetic, hands-on, and ready to travel to schools and events when required (~20% of your time) • Fluent in English and French; Spanish required; Italian or Portuguese a strong plus • Based in Barcelona — this is an on-site role

Role Overview The Revenue Executive will support the day-to-day revenue management of MGM Muthu Hotels’ UK portfolio, working to maximise room revenue, occupancy, and overall hotel performance. This role is ideal for someone analytical, detail-oriented, and commercially minded, with a strong interest in hotel revenue strategy. Key Responsibilities Support the development and implementation of pricing strategies across UK hotels Manage and update room rates in line with demand, seasonality, and market conditions Monitor competitor pricing and market trends Support BAR (Best Available Rate) strategies and promotional pricing Produce and maintain accurate occupancy and revenue forecasts Analyse historical performance, pickup, and booking trends Identify periods of high and low demand and recommend appropriate actions Track performance against budget, forecast, and previous year Monitor key revenue KPIs including: Occupancy, ADR (Average Daily Rate) AND RevPAR Prepare daily, weekly, and monthly revenue reports Provide insights and recommendations to improve performance Support management of distribution channels including brand websites, OTAs, and third-party partners Ensure rate parity and availability across all channels Work closely with E-commerce teams to optimise channel mix and drive direct bookings Assist in reducing dependency on high-cost distribution channels Work closely with Sales teams on group and corporate pricing Support Operations with demand forecasts and occupancy planning Liaise with Marketing and E-commerce on campaigns and promotions Support UK hotels with revenue-related queries and guidance Use PMS, RMS, and channel management systems effectively Ensure accuracy of data across revenue systems Support system updates, audits, and new hotel onboarding where required Skills & Experience Experience in a revenue, reservations, or commercial role within hospitality Strong numerical and analytical skills Ability to interpret data and translate it into commercial actions Good understanding of hotel pricing and demand patterns Strong attention to detail and organisational skills Confident communicator, able to work with multiple stakeholders Willingness to travel within England and Scotland Previous hotel revenue management experience Experience using PMS, RMS, and channel management systems Knowledge of OTA and distribution strategies Experience with reporting tools and Excel Full UK driving licence What We Offer Competitive salary Opportunity to work across a UK-wide hotel portfolio Career development opportunities within a growing hotel group Supportive and collaborative working environment Employee hotel discounts

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a serene oasis where the sea, land, and subtropical vegetation blend with Moorish-inspired architecture. Its 462 rooms and suites are divided between the vibrant Citadel and the exclusive Retreat , offering magnificent views of the Atlantic Ocean, Mount Teide, or lush gardens. A multi-award-winning culinary destination, the resort features world-class restaurants, including Michelin-starred fine dining. With multiple swimming pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive beach area at Abama, we are an unparalleled haven in Tenerife. JOIN OUR TEAM! …as a Retreat Supervisor at The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for…? Are you passionate about leading teams and delivering highly personalized luxury experiences in an exclusive environment? As a Retreat Supervisor , you will oversee and elevate the Retreat experience, a private area of the resort where discretion, personalization, and excellence are essential. You will lead by example, anticipate the needs of our most discerning guests, and ensure every interaction reflects The Ritz-Carlton Gold Standards. Your responsibilities will include… Supervising daily operations within the Retreat area and all personalized services associated with this exclusive zone. Leading, motivating, and developing the Retreat team to ensure outstanding service, presentation, and professionalism. Ensuring a seamless, consistent, and highly personalized guest experience from arrival to departure. Anticipating guest preferences and expectations, managing special requests, and coordinating bespoke experiences. Handling guest concerns with discretion, empathy, and efficiency, ensuring excellent resolution. Working closely with Front Office, Guest Relations, Housekeeping, F&B, Spa, and other departments. Proactively following up on VIP, repeat, and special-occasion guests. Ensuring all relevant guest information is accurately recorded and maintained in internal systems. Upholding brand standards, service quality, and privacy within the Retreat area. Supporting ongoing team training and participating in continuous service improvement initiatives. What we are looking for… Previous supervisory experience in exclusive environments such as Retreat, Club Level, Concierge, Guest Relations, or luxury Front Office operations. Strong leadership, communication, and attention-to-detail skills. Ability to inspire teams and maintain the highest standards of service at all times. A genuine passion for personalized luxury service and refined problem-solving. Fluency in English and Spanish ; additional languages are a strong advantage. Valid work authorization for Spain. How we inspire you… Being part of our team means creating experiences guests will remember for a lifetime. Your leadership, eye for detail, and commitment to excellence will make a meaningful difference every day. Competitive salary above market standards and flexible compensation. Explore Rate hotel discounts at over 9,500 Marriott properties worldwide, extended to family members, partners, and parents. 20% discount on Food & Beverage at all our hotels and 50% discount on the resort’s culinary offerings. Up to 75% discount on flights for Tenerife residents traveling to mainland Spain. Corporate benefits with exclusive discounts on leisure and travel. Special birthday gift. Complimentary guest stay at our resort after one year of service. 13th and 14th salary payments. Continuous training through our corporate university. Career development and growth opportunities within an international company. Complimentary staff meals. Uniform and laundry service provided (department-dependent). Team events, celebrations, and engagement activities. Participation in social responsibility initiatives. Comprehensive corporate medical care. (Benefits subject to internal policies and applicable tax regulations.) Have we sparked your interest? Submit your application your application documents. Marriott International is an equal opportunity employer. We value a diverse workforce and an inclusive culture and are committed to non-discrimination on any protected basis. Across more than 100 award-winning properties, our Ladies and Gentlemen create extraordinary experiences that endure long after the guest’s stay. At The Ritz-Carlton , caring with excellence is our art, guided by our Gold Standards. Here, you can take pride in your work, grow professionally, and be part of a team united by one mission: delivering genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Your Mission, Should You Choose to Accept It Some people organise events. You create moments people talk about long after they leave the room. As our Member Programme Intern, you’ll help shape the social side of our member spaces, bringing together inspiring talks, creative sessions, wellness moments and community experiences that people actually want to show up for. You’ll be part planner, part host, part ideas machine, working closely with the team to turn concepts into packed-out events and memorable experiences. One day you’ll be coordinating speakers and building buzz around an upcoming event, the next you’ll be rearranging chairs five minutes before doors open and loving every second of it. This is the kind of role where curiosity, creativity and people skills matter just as much as organisation. If you get energy from bringing people together and making spaces feel alive, this one’s got your name on it. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Help plan and run community events, workshops and social programming Coordinate with speakers, partners and guests to bring events to life Manage event logistics including scheduling, setup, communications and app updates Welcome attendees and help create a great atmosphere on event days Gather feedback after events and spot ways to make the next one even better Brainstorm fresh ideas that fit our community and culture Jump in wherever needed to keep things running smoothly What You’ll Have You are currently enrolled in a Bachelor's or Master's degree at a European University You are studying Hospitality, Business, Marketing, Sales or something similar You bring positive energy and love connecting with people You are organised and comfortable juggling multiple things at once You have strong communication skills and feel confident reaching out to others You enjoy teamwork but are equally happy taking initiative You are fluent in Spanish and English. Extra languages are always welcome You are available for a full-time internship for 6 months What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.