Account Manager DACH [Remote] - Existing Customer Growth
7 days ago
Palma
🌍 Are you a fluent German speaker living in Spain ☀️, Portugal, Greece, or another sunny country nearby? 🚀 Looking for a remote account management role where your language skills, customer focus, and commercial mindset actually matter? At Foneday, we’re expanding our DACH team and looking for someone like you to help us grow selected customers, build stronger commercial relationships, and increase repeat business in the German-speaking market. You’ll work remotely, enjoy real flexibility, and be part of an international team, while staying connected to your market and making a direct impact on our growth. 💻✨ About Foneday At Foneday, we believe that success comes from building more than just customer transactions, we build sustainable partnerships. Our core values revolve around exceptional service, growth, and collaboration. As a leading provider of smartphone and tablet parts for repair shops across Europe, we go above and beyond to ensure our customers receive the best solutions and support. What You’ll Be Doing: Drive Growth: Take ownership of selected customers in the DACH market and help them grow through stronger relationships, better follow-up, and more structured account development. Be the Customer’s Main Commercial Contact: Build and nurture lasting relationships with customers, ensuring their needs are understood and that they continue to grow with Foneday over time. Develop Accounts: Focus on repeat business, customer retention, growth in monthly revenue, and identifying new upsell or cross-sell opportunities. Create More Value from Existing Business: Work on customers with real potential and help move them toward higher monthly spend and stronger long-term partnerships. What We’re Looking For: Customer-Focused: You are passionate about delivering excellent service and building meaningful relationships with customers. You understand that growth comes from trust, follow-up, and commercial consistency. Commercial Growth Skills: You know how to grow existing customers, ask the right commercial questions, spot opportunities, and move accounts forward. Tech-Savvy: You should be comfortable using CRM tools, Google Suite, Google Meet, and phone systems. You’re quick to learn new software, can troubleshoot basic tech issues, and adapt to new digital tools easily. Strong Communicator: You are a strong communicator with excellent command of German and good English. Self-Motivated: You have worked and thrived in a remote environment, managing your own time and staying organized. Problem-Solving and Adaptability: You can think on your feet, adapt to customer situations, and find solutions quickly. Reliability and Accountability: You take ownership of your accounts, follow through on commitments, and work in a structured, commercial way. What We Offer: Freedom: Work remotely from anywhere, with the flexibility to create your ideal work environment. Competitive Monthly Contractor Compensation: Earn between €2,760 and €3,300 per month, depending on experience and role fit. This amount already includes the additional compensation for working as an independent contractor. Performance-Based Incentives: On top of the fixed monthly compensation, you can earn variable compensation based on commercial results Flexible Working Hours: Enjoy the flexibility to balance your professional and personal life, with 25 annual holidays (full-time) and national holidays off. Growth Opportunities: Be a key part of our expansion in the DACH market and seize long-term career development prospects. Great Remote Benefits: Receive a monthly allowance for coworking spaces and gym memberships to enhance your work-life balance. Dynamic Culture: Join a collaborative, fast-paced environment where your ideas and contributions are highly valued. Supportive Team Environment: Be part of a remote, dynamic team where we help, challenge and inspire each other to grow, both personally and professionally. Important Note: As we do not have a legal entity in this market, this role may be offered as an independent contractor position. You will receive an extra compensation for this. If you’re passionate about technology, customer growth, and want to make an impact at Foneday, we’d love to hear from you! Apply now and start your journey with us. Learn more about us at: foneday.shop
