15 Carrer del Duc, Ciutat Vella, 08002, Barcelona
Hotel / Restaurant & Bar • 51-250 Employees
Hiring on JOB TODAY since July, 2019
Kimpton Vividora Barcelona, located in the Gothic Quarter brings the boutique hotel concept created in the US by Kimpton in 1981, with 156 rooms and 3 outlets designed to provide the Kimpton experience to our guests.
What’s the Job? Our Concierge team is dedicated to accommodating guest requests from the ordinary to the extraordinary. We are looking for a reliable hotel concierge who shares a passion for excellence, someone who will instil enthusiasm and passion into everything they do. The Concierge will respond to a wide variety of guests requests by accurately assessing the guests needs and requests while using their own personal knowledge and experience to offer a five-star service to achieve maximum customer satisfaction. You’ll report to the Guest Experience Manager. Your day-to-day: • Responsible for greeting and welcoming guests • Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements • Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel • Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations • Arrange events, excursions, transportation etc. upon request from hotel residents • Answer the phone and make reservations, take and distribute messages or mail and redirect calls • Respond to complaints and find the appropriate solution What we need from you: • Bachelor’s degree in hospitality or related field. • 2+ years’ experience working in Front Office/Guest Relations department. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Uniform and laundry service. • Private health insurance discount. • Cool work environment and lots of fun!
What’s the job? As Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. You'll report to the Front Office Supervisor. Your day-to-day: • Be the warm welcome that kicks off a memorable guest experience! • Support the Front Office Supervisors in all required tasks. • Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone. • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. • Handle cash and credit transactions. • Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. • Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. • Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed. • Take pride in your appearance and place as a brand ambassador. • Always know what events and activities are on the day’s schedule. What we need from you: • Bachelor’s degree in hospitality or related field. • 2+ years’ experience working in Front Office department. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Uniform and laundry service. • Meals whilst on duty. • Cool work environment and lots of fun!
¿De qué trata el trabajo? Como cocinero, tu pasión por realizar presentaciones llamativas y sabrosas hará que la experiencia de nuestros huéspedes sea magnífica cada vez que visiten nuestros restaurantes. Reportarás al Jefe de Cocina. Tu día a día: • Llevar a cabo todas las elaboraciones de los platos siguiendo los estándares de presentación y elaboración marcados. • Asegurar que la cocina, así como las zonas de almacenamiento de alimentos y productos, están en perfecto estado de limpieza y orden. • Mantener controlado el stock de alimentos y productos necesarios para realizar todas las elaboraciones, reportando cuando sea necesaria la compra de nuevos productos. • Cumplir con toda la normativa de APPCC. • Colaborar con el departamento de restaurante para que el servicio sea fluido en todo momento. • Reportar cualquier incidencia relacionada con las zonas de almacenamiento y neveras al departamento de mantenimiento cuando sea necesario. ¿Qué esperamos de ti? • De 1 a 2 años de experiencia en hotel/restaurante gastronómico como cocinero. • Proactivo/a, positivo/a, energético/a, dinámico/a, empático/a, con capacidad de trabajo en equipo y pasión por el servicio. ¿Qué puedes esperar de nosotros? • Descuentos en alojamientos IHG a nivel mundial. • Programas de formación y acceso a nuestra plataforma IHG. • Manutención en turno. • Uniforme y servicio de lavanderia para el uniforme. • Entorno joven y muy dinámico!
What’s the job? As the friendly face of our hotel bar, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. You'll report to the Food & Beverage Manager. Your day-to-day: • Create a warm welcome to everyone and setting the tone for each guest’s experience. • Describe the selection of beverages of any kind and menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste, and preparation methods. • Understand and memorize all recipes and descriptions of all our products, spirits, food cocktails and so on. • Set up your bar – stock up on all the supplies you’ll need and manage your inventory. • Ensure beverages are well stocked. • Look after all house made ingredients and preparations, double check quality daily. • Ensure overall cleanliness and maintenance of the working area. • Be ready to jump into other ad-hoc duties when your colleagues need your help. • Assess customers’ needs and preferences and make recommendations. • Report and follow up on maintenance and repairs and for the cleanliness of the bar. • Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. What we need from you: • 2+ years’ experience working with in hotel/bar as bartender. • Fluent in Spanish and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Uniform and laundry service. • Private health insurance discount. • Cool work environment and lots of fun!
Estamos buscando CAMAREROS/AS para nuestro equipo en Barcelona. Somos Sagardi Group, líderes en el sector de la hostelería y con un proyecto internacional referente, especializados inicialmente en la cocina vasca y ahora diversificados también en otros conceptos gastronómicos. Es esencial que... - Dispongas de experiencia como camarero/a de sala. - Tienes disponibilidad horaria a tiempo completo (combinación de turno partido y seguido). - Inglés nivel alto (B2-C1). ¿Qué vas a hacer? - Atención al cliente. - Preparación de mise-en-place para el servicio. - Ejecución del servicio de restaurante. - Responsabilidad del rango asignado. - Orden y limpieza de las instalaciones y herramientas de trabajo. - Trabajo en equipo para la consecución de objetivos. - Consecución de la excelencia de servicio teniendo en cuenta los procedimientos del restaurante. ¿Qué beneficios ofrecemos? - Posición estable con contrato indefinido y posibilidad de proyección interna. - Pertenecer a una compañía internacional con posibilidades en otras ciudades. - 35 días naturales de vacaciones. - 20% de descuento en todos los restaurantes del grupo. - Desayuno y comida a cargo de la empresa. - Seguro médico (retribución flexible). - Disfrutar de un buen ambiente de trabajo, profesional y dentro de un grupo.
Estamos buscando CAMARERO/A para nuestro restaurante IKOYA, fruto de la colaboración entre Hideki Matsuhisa y Sagardi Group. IKOYA es una puerta para zambullirse en el ambiente de las tabernas de Tokio a través de una minuciosa selección de sashimis, niguiris, ramens, hosomakis y uramakis, platillos de carne y pescado, y cómo no, de la robata. Todo armoniosamente maridado con una generosa tira de sakes artesanales. Es esencial que... - Dispongas de experiencia como camarero/a de sala. - Tienes disponibilidad horaria a tiempo completo (combinación de turno partido y seguido). - Inglés nivel alto (B2-C1). ¿Qué vas a hacer?: - Atención al cliente. - Preparación de mise-en-place para el servicio. - Ejecución del servicio de restaurante. - Responsabilidad del rango asignado. - Orden y limpieza de las instalaciones y herramientas de trabajo. - Trabajo en equipo para la consecución de objetivos. - Consecución de la excelencia de servicio teniendo en cuenta los procedimientos del restaurante. ¿Qué beneficios ofrecemos?: - Posición estable con contrato indefinido y posibilidad de proyección interna. - Pertenecer a una compañía internacional con posibilidades en otras ciudades. - 35 días naturales de vacaciones. - 20% de descuento en todos los restaurantes del grupo. - Desayuno y comida a cargo de la empresa. - Seguro médico (retribución flexible). - Disfrutar de un buen ambiente de trabajo, profesional y dentro de un grupo.
Job Number 24089946 Job Category Food and Beverage & Culinary Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
¡Oportunidad Única para Aspirantes a Camareros! ¿Eres un apasionado del café y el trato al cliente? ¿Tienes un nivel de inglés que impresiona y la habilidad de hacer malabares con las tareas? Nuestro restaurante , ubicado en el vibrante Aeropuerto de Barcelona, está en busca de un ayudante de camarero con talento y entusiasmo para sumarse a nuestro equipo. OFRECEMOS: - Contrato de 40h horas semanales con turnos rotativos de lunes a domingo. Jornada continua - Horario del establecimiento: De 5:00 a 00:00h - Ambiente internacional: Interactúa con clientes de todo el mundo. - RESPONSABILIDADES: - Atender a los clientes con cortesía y amabilidad. - Colaborar en la preparación y servicio de alimentos y bebidas. - Colaborar con el equipo para garantizar una experiencia gastronómica excepcional. - Realizar tareas de apoyo en la limpieza y organización del establecimiento. - LO QUE NECESITAS : - Conocimientos en la preparación de distintos tipos de café: Desde un expreso perfecto hasta un latte artístico. - Nivel de inglés medio: Para comunicarte fluidamente con una clientela internacional. - Aptitud multitarea: Capacidad para manejar varias tareas con una sonrisa. - Carnet de manipulador de alimentos: Esencial para garantizar la seguridad y calidad de nuestro servicio. - Capacidad para trabajar de manera eficiente en un entorno de ritmo rápido. - Orientación al servicio al cliente y habilidades interpersonales excepcionales. - Se valorará: Vehículo propio: Para facilitar tu llegada a nuestro establecimiento a cualquier hora. - Si tienes ganas de formar parte de un equipo dinámico y te encanta la idea de trabajar en un lugar donde cada día es una aventura, ¡queremos conocerte! Aplica en la oferta y prepárate para unirte a nuestra familia. - Se valorará Certificado de discapacidad igual o superior al 33% - Lagardere se compromete a la igualdad de oportunidades y celebra la diversidad en el lugar de trabajo. Todos los candidatos calificados serán considerados para el empleo sin distinción de raza, color, religión, género, identidad o expresión de género, orientación sexual, origen nacional, genética o discapacidad.
Seleccionamos Camarero/a de Piso para incorporación inmediata en Hotel 5* situado en Barcelona. Se encargaran de realizar las tareas propias de la posición: limpieza de habitación, recambio y posición de toallas, sábanas, amenitties, limpieza de mobiliario, suelos, baños, etc. Jornada laboral de 40h/s distribuidas de lunes a domingo con 2 días de descanso rotativos con posibilidad de realizar dos horarios: de 9h a 17h i de 14h a 22h. Retribución aproximada 1700€ brutos/mes por doce pagas. Posición estable. Disponibilidad de incorporación inmediata. Desde el Grupo Mullor nos comprometemos con la diversidad, la igualdad de oportunidades y la no discriminación por razones de género, edad, origen, estado civil, ideología, orientación sexual o cualquier otra condición personal.
We are building a new team for our soon to be open American Restaurant-Bar with live sports and music, in the center of the city. Available positions at the moment comprehend Sala and Bar positions, with some rotations included between them, we need customer oriented people, with a lot of energy and willing to learn our way of work. Experience is not required but appreciated. This position requires: - English level native or Advanced - Customer experience Skills - Language skills - Adaptability to late shifts - Basic knowledge of table service and Bar - NIE You can expect from us: - Young and Fun environment (always ensuring customer experience is special) - Rotation between Early and Late shifts - International customers mainly - American food, cocktails and Brunch - Live music and events Here, we valuate more the willing to learn, work and grow professionally, than the previous experiences. Working time can be flexible on the needs of our staff, although we will need to prioritize the coverage of our shifts, if the situation allows it, we can be flexible with studies and projects, offers vary from 40 hours a week to part times. Salary based on the latest regional convenio. If this offer suits you, we hope we can hear from you, cheers!
Buscamos camareros de banquetes para unirse a nuestro equipo, necesitamos personas con experiencia en el sector de la hostelería (preferiblemente en servicios de catering). Queremos gente con mucha actitud y ganas de trabajar. Requisitos: -Experiencia previa como camarero o en servicio de banquetes. -Capacidad para trabajar en un entorno dinámico. -Actitud proactiva y enfoque orientado al trabajo en equipo. -Flexibilidad para trabajar en horarios variables.
Buscamos camareros profesionales con experiencia demostrable de dos años para un restaurante nuevo de un grupo consolidado en Barcelona centro. Se ofrece trabajo estable durante todo el año con excelentes condiciones de trabajo y propinas elevadas. Se requiere el dominio del inglés y muy buena presencia. Imprescindible tener papeles en regla y residir en Barcelona centro. Incorporación en breve. Gente fuera del alcohol y las drogas.