En Cap Vermell Grand Hotel buscamos incorporar groups and events executive. Como parte de la organización de ventas, serás responsable de brindar a nuestros invitados de grupos y eventos asistencia y servicio personalizado y profesional en la orientación de nuestras políticas y procedimientos internos. Ejecutivo de Ventas, Grupos y Eventos es responsable de:
Jobs, courses & advice in hospitality • 11-50 empleados
Con nosotros desde mayo, 2022
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What’s the job? As Marketing Manager you will be responsible for proposing and executing marketing plans that promote revenue growth generation among key customer segments and support the hotel's brand positioning and image. Reports to the Director of Sales & Marketing. Your day-to-day - Create with the support of the Director of Sales & Marketing the marketing plan and execute advertising and eCommerce campaigns to support the hotel strategic marketing plans working within the established budgets. - Develop and execute promotions campaign in F&B, events and rooms through relevant digital and social media channels. - Act as a project manager to ensure timely media placements and coordination of production/materials deadlines, in addition to, project expense management - Identify visual asset needs and coordinates all photo & video shoots as needed. - Verify all advertising for the hotel in digital channels is in alignment with brand voice. - Maintain all imagery and content within 3rd party sites. - Track and analyze success of marketing campaigns to adjust marketing strategies/budgets where needed based on performance metrics. - Develop, implement and help monitor internal/external email communication. - Engage in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. About you What we need from you - Bachelor’s degree in sales, marketing or related field. - 2+ years’ experience working with in hotel/hospitality marketing department. - Must be fluent in local language and English, German will be highly valuable. - Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. - Great knowledge of social media.
About the job ¿De qué trata el trabajo? Como ayte de cocina y/o cocinero, tu pasión por realizar presentaciones llamativas y sabrosas hará que la experiencia de nuestros huéspedes sea magnífica cada vez que visiten nuestros restaurantes. Reportarás al Jefe de Cocina. Tu día a día: - Llevar a cabo todas las elaboraciones de los platos siguiendo los estándares de presentación y elaboración marcados. - Asegurar que la cocina, así como las zonas de almacenamiento de alimentos y productos, están en perfecto estado de limpieza y orden. - Mantener controlado el stock de alimentos y productos necesarios para realizar todas las elaboraciones, reportando cuando sea necesaria la compra de nuevos productos. - Cumplir con toda la normativa de APPCC. - Colaborar con el departamento de restaurante para que el servicio sea fluido en todo momento. - Reportar cualquier incidencia relacionada con las zonas de almacenamiento y neveras al departamento de mantenimiento cuando sea necesario. About you : - 2+ años de experiencia en hotel/restaurante gastronómico como cocinero. - Proactivo/a, positivo/a, energético/a, dinámico/a, empático/a, con capacidad de trabajo en equipo y pasión por el servicio.
What’s the job? As Bellboy you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage. Reports to the Front Office Manager. Your day-to-day: - Greet all guests upon arrival. - Assist guests with luggage to their rooms promptly when checking in and upon checking out. - Promote all hotel functions and facilities. - Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths. - Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc. - Remove trash, papers, cans, bottles, cups, etc., in lobby area. - Assist guest with general information when Front Office is not available. - Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants). - Polish and clean bell carts daily. - Assist guests into automobiles or taxi. - Prevent entrance of unauthorized or undesirable persons. - Quickly respond to guest requests in a timely and friendly matter. About you What we need from you: - Bachelor’s degree in hospitality or related field. - 2+ years’ experience working in Front Office department. - Must be fluent in local language and English, additional languages will be highly valuable. - Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.
About the job What’s the job? As the friendly face of our hotel restaurant, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. Reports to the Restaurant Manager. Your day-to-day: - Create a warm welcome to everyone and set the tone for each guest’s experience. - Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste and preparation methods. - Set up your outlet – stock up on all the supplies you’ll need and manage your inventory. - Ensure that food and beverages are well stocked. - Ensure overall cleanliness and maintenance of the working area. - Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace. - Work with your restaurant and kitchen colleagues to offer a seamless food service. - Assess customers’ needs and preferences and make recommendations. - Report and follow up on maintenance and repairs and for the cleanliness of the bar. - Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. - Supervise the pool area to make sure every guest is following the stated rules and there is no issues. About you What we need from you: - 2+ years’ experience working within hotel/restaurant. - Must be fluent in local language and English, additional languages will be highly valuable. - Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. Languages required: English and Spanish
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