Human Resources Internship - Kimpton Vividora Barcelona

What’s the job? As the friendly face of our hotel bar, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. You'll report to the Food & Beverage Manager. Your day-to-day: • Create a warm welcome to everyone and setting the tone for each guest’s experience. • Describe the selection of beverages of any kind and menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste, and preparation methods. • Understand and memorize all recipes and descriptions of all our products, spirits, food cocktails and so on. • Set up your bar – stock up on all the supplies you’ll need and manage your inventory. • Ensure beverages are well stocked. • Look after all house made ingredients and preparations, double check quality daily. • Ensure overall cleanliness and maintenance of the working area. • Be ready to jump into other ad-hoc duties when your colleagues need your help. • Assess customers’ needs and preferences and make recommendations. • Report and follow up on maintenance and repairs and for the cleanliness of the bar. • Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. What we need from you: • 2+ years’ experience working with in hotel/bar as bartender. • Fluent in Spanish and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Uniform and laundry service. • Private health insurance discount. • Cool work environment and lots of fun!

What’s the job? As Front Office Supervisor you will be responsible for supervising the Front Office team, ensuring the service is on point and solving any issue reported by the team. You’ll report to the Front Office Manager. Your day-to-day: • Support the Front Office Manager all required tasks. • Assign work and supervise team members performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability • Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner. • Support and assist team members in handling guest inquiries and requests and in resolving guest complaints. • Coordinate with Housekeeping to track readiness of rooms for check-in. • Schedule, assign daily work, lead pre-shift meetings, inform and train team members. • Monitor, observe and assist in evaluating team member performance. What we need from you: • Bachelor’s degree in hospitality or related field. • 2+ years’ experience working in Front Office department as supervisor. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us: • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Private health insurance discount. • Cool work environment and lots of fun!

Necesitamos recepcionista con inglés para atender reservas telefónicas, dar la bienvenida y acompañar a los comensales a la mesa para ofrecer el menú. Se requiere buena presencia. Incorporación inmediata y trabajo estable. Turno seguido de 30h a la semana y 2 días de fiesta.

Do you have a passion for the world of administration? Are you a fanatic for numbers and are having an interest in the financial insurance world? Are you organized and are looking for a new challenge in the beautiful city of Barcelona? Then become the new back-office specialist in Barcelona for our client! Your responsibilities and impact as Claim Agent: - supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc. - ensuring a fast and quick resolution for problems - working together with partners and providing direction for issue resolution in order to achieve customer satisfaction - being in direct contact with customers to understand and act on behalf of their needs Skills, qualifications and interests you need to succeed in this role: - A native level of German and a good level of either English or Spanish -good to have previous experience/background in administrative or back-office work - Working coordinated, organized and autonomously - Being energetic, innovative and working proactively at a fast pace - Excitement about intercultural communication and the expatriate lifestyle - Living in or willing to relocate to Barcelona for an international career and life experience - Having a valid Spanish work permit (required). What’s in it for you? - Contract: permanent contract with2 months of probation - Working hours: 40/weeks, Mon-Fri 9AM – 6 PM - Salary: 22.000 gross/year - 28 days/year holiday - working in a stable and international work environment - working in a fast growing company What should you expect from living in Barcelona? - The unique experience of an international and diverse culture - A beautiful beach city surrounded by both coastal towns and mountains - Delightful gastronomic experiences of Spanish, Catalan and World cuisines - Quite a dynamic and active urban life where it is difficult to get bored - Sunny days, Mediterranean weather and a relaxed lifestyle - An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.

We are a dynamic and growing Airbnb property management company dedicated to providing exceptional hospitality experiences for our guests. We pride ourselves on attention to detail, personalized service, and creating memorable stays for travelers from around the world. Position Overview: We are seeking a reliable and customer-focused receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring their satisfaction and comfort throughout their stay. Your main responsibilities will include guest registration, handling bookings, and providing assistance as needed during your scheduled hours. Responsibilities: - Greet and welcome guests upon arrival with warmth and professionalism. - Register guests, verify their information, and process payments accurately. - Manage bookings, check-ins, and check-outs efficiently to maintain smooth operations. - Respond promptly to guest inquiries, requests, and concerns, providing exceptional customer service at all times. - Coordinate with housekeeping and maintenance staff to ensure rooms are clean and well-maintained. - Maintain a tidy and organized reception area, stocking supplies as needed. - Assist with administrative tasks, such as answering phone calls, responding to emails, and handling reservations. Requirements: - Previous experience in hospitality, customer service, or receptionist role preferred. - Excellent communication and interpersonal skills. - Strong attention to detail and ability to multitask effectively. - Proficiency in basic computer applications (e.g., MS Office, email). - Ability to work flexible hours between 10:00 and 22:00, including weekends and holidays. - Positive attitude and willingness to go above and beyond to meet guest needs. Benefits: - Competitive salary based on experience. - Opportunity for growth and advancement within the company. - Friendly and supportive work environment with a passionate team. If you are enthusiastic about providing exceptional hospitality experiences and thrive in a fast-paced environment, we would love to hear from you! Please submit your resume and cover letter detailing why you would be a great fit for this role.

Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have a passion for the world of administration? Become our client's new back-office specialist in Barcelona! Your responsibilities and impact as an Administration Support for Financial Insurance will be:Interacting as a problem-solver and supporting customer-facing colleagues by handling complex issues relating to contracts etc. Ensuring a swift and fast resolution for problems Liaising with partners and providing direction for issue resolution in order to achieve customer satisfaction Being in contact with customers directly and understanding their needs Skills, qualifications, and interests you need to succeed in this role:A native level of German and a good level of English OR Spanish Having previous experience/background in administrative/ back-office work Working coordinated, organized, and autonomously Being energetic, innovative, and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Barcelona for an international career and life experience Having a valid Spanish work permit (required). What’s in it for you?Contract: permanent contract with2 months of probation Working hours: 40/weeks, Mon-Fri 9 AM - 6 PM Salary: 22.000 gross/year Hybrid working system 28 days/year holiday Stable and international work environment Fast-growing company. What should you expect from living in Barcelona?The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan, and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather, and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.

Buscamos personal de RECEPCIÓN con INGLÉS y CATALÁN para realizar SUSTITUCIONES en distintas empresas cliente ubicadas por Barcelona, Sant Cugat y Sant Quirze en distintas fechas y horarios de lunes a viernes. FECHAS DE SUPLENCIA: sería para cubrir vacaciones a lo largo del año en días sueltos o períodos de 1-2 semanas, así como permisos o bajas de trabajadores. JORNADA: jornadas parciales o completas FUNCIONES: - Atención a centralita, filtro de llamadas y transferencia de las mismas - Atención y registro de visitas - Gestión de tarjetas de accesos - Gestión de viajes. - Gestión y control de Mensajería Local, Nacional e Internacional y Correo - Gestion de Correo Ordinario y Certificado - Reserva de Salas de reunión - Pedidos de Supermercado, caterings y papelería REQUISITOS: - Nivel alto de Inglés y Catalán (imprescindible) - Experiencia en puestos similares. - Disponibilidad para realizar sustituciones cortas (de varios días o semanas)

Buscamos un/a RECEPCIONISTA para desempeñar un puesto EVENTUAL de 10 HORAS SEMANALES hasta noviembre de 2024 en una importante empresa cliente ubicada en Barcelona (zona de PASSEIG DE GRACIA). FECHAS SUPLENCIA: desde lo antes posible hasta noviembre de 2024 HORARIO: De lunes a jueves de 15:00 a 17:30 horas. En julio y agosto: de lunes a jueves de 14:00 a 16:30 horas. FUNCIONES: - Atención a centralita, filtro de llamadas y transferencia de las mismas. - Atención y registro de visitas. - Control de Accesos de Empleados a la empresa cliente. - Gestión y control de mensajería local, nacional e internacional. - Gestión de correo ordinario y certificado. REQUISITOS: Experiencia de al menos un año como recepcionista o en puesto similar Disponibilidad para incorporación en las fechas y horario señalados.

Assist the People & Culture Team with providing the best quality service and communication to our internal and external stakeholders in compliance with local labour regulations and our company policies. Support an enhanced focus on people and culture in the organisation. Organise and update the HR system and records, including adding mandatory documents to our records. Assist with administrative work for employee payroll and official registrations in an accurate and timely manner. Channel any queries from employees, consultants, and external parties to the right person for information or problem resolution and respond to select queries in a timely and professional manner. Assist with tracking employee holidays and leave for all NextLink Group companies. Assist with the administrative onboarding and offboarding process for employees. Assist with sourcing necessary and accurate documentation for authorities and external partners in a timely manner. Screen phone calls, redirect calls, and take messages. Assist with payroll simulations of the NextLink Group and handle incoming correspondence. Legal Management Keep informed about the laws, regulations, and general human resources procedures of the countries in which NextLink operates. Processes & Policies Be fully aware of and assist employees/consultants in interpreting company policies and procedures. Ensure and contribute to a positive, efficient and effective collaboration with other teams across the Shared Services departments and throughout the organisation. Culture & People Development: Support the development and implementation of a healthy, dynamic organisational culture and company values to enable the business to achieve its vision and strategic imperatives. Act as a 5D Change Agent for the internal organisation by communicating with and influencing others through positive role modelling, and externally by embodying the NextLink Group culture and values in interaction with providers, candidates and clients. General: Maintain the highest level of confidentiality in the performance of the role. Protect and maintain a professional and highly competent image of NextLink Group and its capabilities at all times.