About the job
KIMPTON LOS MONTEROS MARBELLA es una oda al Mediterráneo, una experiencia homenaje a los años dorados de Marbella en los años 70 con 195 habitaciones y suites, diferentes espacios gastronómicos, piscina, spa, zonas deportivas y las vistas más bonitas de la costa.
Un hotel que trabaja la máxima expresión del lujo icónico desde la calidez y conexión de la marca Kimpton en la zona premier de Marbella.
En Kimpton podrás:
Be yourself: Sé tú mismo, trae tu yo real, tu mejor versión. Trae tus experiencias, tu personalidad, tus cualidades, tu creatividad. Con estos ingredientes es como conseguirás personalizar la estancia de nuestros huéspedes.
Lead Youserlf: Confiamos en que darás lo mejor de ti, toma la iniciativa, haz lo correcto cuando nadie supervise, encuentra formas creativas de sorprender a nuestros huéspedes y compañeros. Te apoyamos en tu crecimiento y mejora continua.
Make it count: ¿Por qué no mejorar la vida quien nos rodea? La tuya y la de nuestros huéspedes. Nos importáis los dos y por ello buscamos cualquier oportunidad para crear experiencias personalizadas (Kimpton Moment) para ambos. Esa pasión es la que hace que el trabajo tenga sentido. Lo que haces nos importa. Tú importas.
Trabajar en Kimpton no es sólo trabajo y, desde luego, no es como trabajar en otro lugar. Valoramos la innovación, creatividad, pasión y personalidad de cada miembro del equipo, queremos que cada uno sea y se sienta como realmente es.
¿De qué trata el trabajo?
Como Night Bellboy , serás responsable de la atención al cliente desde la entrada al hotel hasta su salida, ayudándole con las maletas, equipaje y pertenencias o en otros servicios personalizados (taxis, transfer, etc.), realizando las acciones bajo las pautas y directrices establecidas de calidad y eficiencia.
Tu día a día
· Auxiliar en las tareas propias de recepción y conserjería, así como la vigilancia de las instalaciones, equipos y materiales del hotel.
· Realizar control, almacenaje y transporte de equipajes de clientes en las dependencias del hotel o a las puertas de acceso a éste.
· Ejecutar gestiones y encargos sencillos, tanto en el interior como en el exterior del hotel, solicitados por sus superiores.
· Colaborar en el mantenimiento del orden y limpieza en las zonas de recepción y conserjería.
· Comunicar las incidencias y novedades del área de su responsabilidad que identifiquen al departamento de recepción.
· Controlar la entrada principal y salida de objetos, mercancías, proveedores y personal.
· Encargarse de conducir y estacionar los vehículos de los clientes, a petición de éstos.
· Realizar de manera cualificada, con iniciativa y responsabilidad, la asistencia e información a los clientes.
· Informar al Jefe/a de Recepción de la evolución de los trabajos realizados en el turno e incidencias.
· Asegurar la máxima satisfacción del cliente durante su estancia.
· Tener conocimientos de las instalaciones del hotel y del destino.
¿Qué puedes esperar de nosotros?
· Tarifas internacionales en hoteles IHG con descuento.
· Espacio para el crecimiento profesional en una de las mayores empresas hoteleras.
· Programas de formación y acceso a la herramienta de formación de IHG.
· Comidas durante el turno.
· Descuento en el seguro médico privado.
Department: Reception
About you
¿Qué esperamos de ti?
· Licenciatura en hostelería o campo relacionado.
· Más de 2 años de experiencia en el departamento de recepción.
· Dominio del idioma local e inglés, valorándose positivamente el conocimiento de otros idiomas.
· Proactivo, positivo, enérgico, dinámico, enfático, trabajador en equipo y con pasión por el servicio.
· Kimpton Benefits: nuestra plataforma con descuentos exclusivos para empleados.
· Ambiente de trabajo cool y mucha diversión 😊.
The company
Founded by entreprenuer Ignacio Coca, the Hotel Los Monteros was inaugurated in 1962 with 35 rooms. However, the high demand meant that it was enlarged on three occasions until it became a Grand Luxury hotel with 68 rooms, 20 luxury villas and more than 440 members of staff.
Celebrities of all kinds have been guests at the hotel, such as Queen Ingrid of Denmark, Michael Jackson, Julio Iglesias, Camilo José Cela, Baroness Von Thyssen, Lola Flores, Sean Connery, Antonio Banderas, Melanie Griffith or Carlos Herrera.
The hotel complex was a valuable asset to Spain’s tourism, and it was made up by: Hotel Los Monteros, Río Real golf course, tennis club, La Cabane beach club and the horse-riding club.
It had the first golf course in town, the current Río Real golf course; today it offers green fees in more than 20 golf courses of the area.
Km 187 Calle del Lince, 29603, Marbella
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