Operador/a de reclamaciones- remoto - Eurofirms

Area or department: Administration and People. The position reports to: Administration, People & Finance Leader. About the position: Full-time or Part-time, to assist and support the Head of Administration, People and Finance in managing and analyzing the company's administrative and accounting tasks, guaranteeing its quality. Consolidating processes and preparing for the company's growth. We are looking for a highly organized and proactive person to support various administrative tasks related to invoice processing, document management, and follow-up on payment receipts. The ideal candidate should be detail-oriented, capable of working autonomously, and able to handle multiple tasks simultaneously. Additionally, the candidate must have a good command of English, strong Excel skills, and basic experience in creating presentations. Knowledge of tools such as Asana, Google Drive and Quickbooks is a plus. Responsibilities: • Process and manage invoices, payments, and collections, including verifying data, organizing documents, and following up on receipts., • Organize and maintain digital and physical files efficiently, ensuring easy access and proper structure (Google Drive, Docs, Slides, Sheets)., • Track and manage documentation requests, deadlines, and approvals., • Prepare and review drafts of documents for signatures, ensuring accuracy and completeness. Location: On Site, Barcelona, Spain. Dedication: Although a part-time position is ideal, we do not rule out responsible candidates who need a full-time position. Experience/skills: • This job is only for a hands-on, attention-to-detail freak. Passion for the little things. Perseverance in the little things, for Love, is heroism., • Brutal honesty, transparency, and hard work., • Excellent use of Excel / Google Spreadsheets., • Analytical capacity. Autonomy and initiative., • Experience with Google Drive (Google Docs, Sheets, Slides)., • Strong organizational skills and attention to detail. Education: • Spanish, • Advanced English skills (written and spoken)., • Italian will be well-valued. About the work environment: • Challenging High-performance Team., • Exceptional work environment., • A growing company with operations in the Americas and Europe. Application: If you want to apply, please fill this application form: About La Machi – Communication for Good Causes La Machi Communications for Good Causes is an award-winning communications boutique firm for purpose-driven organizations. As a human-friendly agency, we provide our clients with high-level full communication services, including innovative digital marketing, strategic communications consulting, and stunning creativity and design. Our goal is to effectively communicate our clients' messages and facilitate relevant and transformational dialogues with their audience. We are an international high-performance team, that believes that the development of the society, and a just, flourishing, and sustainable economy need human and transcendent values. How do we do it? By accompanying you along the whole creative process and strategic analysis and through different services: • Strategic Communication Consulting, • Creative Advertising La Machi is based in Barcelona (International HQ), Madrid, Buenos Aires (LATAM HQ), and Rome. It is also incorporated in the US. La Machi has a policy that avoids discrimination and guarantees respect for the ethnic, cultural, sexual orientation, and belief diversity of workers as an enriching element. The company promotes effective equality between men and women in access to employment, training, promotion, remuneration, and working conditions.

¿Tienes espíritu emprendedor, experiencia comercial y visión cliente? 🚀 ¿Estás buscando una oportunidad para construir tu propio negocio con el respaldo de una compañía internacional de primer nivel? Estamos lanzando un innovador plan de desarrollo diseñado para formar a los futuros líderes del mercado asegurador y financiero. Buscamos personas apasionadas, emprendedoras, con actitud comercial, interés en desarrollarse en este sector y compromiso con un plan de carrera formativo, subvencionado y orientado a objetivos. 🎯 Lo que ofrecemos • 📈 Plan de carrera: Programa de 3 años con enfoque formativo, tecnología avanzada y métodos innovadores. Al finalizar, podrás especializarte en el ámbito financiero y de empresas., • 🤝 Experiencia dual: Formación + actividad comercial real, promoviendo la venta de productos y servicios del sector asegurador y financiero., • 💶 Beca económica durante los primeros 4 años para apoyar tu crecimiento profesional., • 💼 Sistema de comisiones desde el cuarto mes, con oportunidades de extracomisiones., • 🧑 🏫 Mentoría continua: Acompañamiento por parte de un/a tutor/a con experiencia y soporte de líderes del sector., • 🌱 Entorno de crecimiento: Ambiente dinámico, con múltiples oportunidades de desarrollo personal y profesional., • 🌍 Respaldo internacional: Trabaja con una compañía sólida y referente en el mercado global. ✅ Requisitos • 🎓 Formación universitaria o formación profesional., • 🛍️ Experiencia previa en ventas, negocio propio o áreas relacionadas (no es imprescindible experiencia en seguros o servicios financieros)., • 💡 Motivación para emprender y capacidad para trabajar de manera autónoma., • 🗣️ Excelentes habilidades de comunicación, dotes comerciales y visión cliente., • 📚 Deseo de aprender y crecer profesionalmente., • 📍 Residencia en Provincia de Barcelona o alrededores. (Posibilidad en todas las ubicaciones de provincia) 🧭 Rol del/la candidato/a • 📚 Combinarás formación con actividad comercial, participando activamente en la comercialización de productos y servicios del mundo asegurador y financiero., • 📞 Gestionarás tu propia cartera de clientes, identificando nuevas oportunidades., • 🧱 Desarrollarás tu negocio con el respaldo de una compañía internacional, sólida y referente en el mercado. 📩 Cómo aplicar Si quieres dar el siguiente paso en tu carrera y unirte a una empresa líder en el sector asegurador, te invitamos a enviar tu CV.

We are seeking an Office Manager to support the day-to-day operations of an international office environment. This role is essential to ensuring operational efficiency, coordination, and a well-organized workplace, while providing key administrative support across HR and Finance functions. This is a hands-on role requiring strong organizational skills, discretion, and the ability to work effectively with multiple internal and external stakeholders. Role Overview: The Office Manager will be responsible for the smooth and efficient running of office operations, acting as a central point of contact for office-related coordination. The role combines office management responsibilities with administrative support to HR and Finance, contributing to structured and reliable business operations. Key Responsibilities: • Manage office facilities, equipment, and supplies to ensure continuous operational readiness., • Coordinate meeting rooms, internal events, and day-to-day office logistics., • Act as the main point of contact for external suppliers and service providers (IT, cleaning, maintenance, catering)., • Provide HR administrative support, including onboarding coordination, workstation setup, and employee welcome processes., • Support Finance-related administrative tasks, such as purchase requests, invoice processing, budget tracking, and vendor coordination., • Maintain office documentation, procedures, and records, ensuring accuracy and confidentiality., • Support internal coordination initiatives and contribute to ongoing process improvements., • Ensure compliance with internal policies and operational standards. Candidate Profile: • Degree in Business Administration, Management, HR, Finance, or a related field., • 2–4 years of experience in office management, administration, or operational roles, preferably in an international environment., • Strong organizational skills, attention to detail, and a high level of discretion., • Proactive, reliable, and comfortable working across multiple stakeholders., • Professional proficiency in English (B2 or higher); Spanish is an advantage., • Strong command of MS Office and general digital tools.

honei es una plataforma integral de infraestructura de pagos y datos diseñada para grupos de restaurantes. Nuestra solución unifica sistemas de punto de venta y bancos para automatizar cierres y simplificar procesos administrativos, eliminando trabajos manuales y errores. Además, transformamos los momentos de pago en datos procesables para analizar patrones de repetición, comportamiento por horarios y señales que optimizan la experiencia en el restaurante. Más de 300 marcas en España ya confían en honei, entre ellas Grupo Azotea, Arzábal, Familia La Ancha, Comess Group y Pastelería Mallorca. Nuestro mayor valor es el equipo, lleno de jóvenes talentos con energía y actitud. En honei, no solo valoramos el conocimiento y experiencia, sino también las ganas de superarse continuamente. Es el inicio de algo grande, y tú podrías formar parte ¡Vamos! Descripción del puesto: Como Ejecutivo/a de Cuentas en honei, serás el enlace clave con nuestros clientes ¡Serás la cara visible de honei! Tus responsabilidades incluirán gestionar cuentas clave, identificar oportunidades de negocio, elaborar estrategias de crecimiento y coordinar soluciones que satisfagan las necesidades específicas de cada cliente. Participarás en reuniones con potenciales clientes y realizarás demostraciones en vivo para brindar una experiencia más interactiva y auténtica. Estamos buscando un/a persona apasionado/a para llevar honei hacia lo más alto. Nos ayudarás a escalar el negocio y a comprender las necesidades de cada restaurante ofreciéndole una experiencia personalizada con honei. El objetivo final es negociar y cerrar acuerdos, transformando a los clientes potenciales en socios. Requisitos: • Experiencia demostrable (4-6 años) en la gestión de cuentas, desarrollo de relaciones con clientes y estrategias de ventas., • Idealmente experiencia previa en el sector de pagos integrados en restauración con cartera de clientes potenciales., • Excelentes habilidades de comunicación y negociación para entender las necesidades de los clientes y ofrecer soluciones personalizadas., • Capacidad de análisis de datos, identificación de patrones y generación de estrategias basadas en el rendimiento de clientes., • Autónomo/a, proactivo/a con orientación a objetivos., • Imprescindible hablar español y catalán a nivel nativo., • Tienes disponibilidad para empezar ¡YA! Beneficios: • Salario competitivo + variable según cumplimiento de objetivos., • Puesto a tiempo completo con modalidad híbrida: combinando trabajo en nuestra sede en Barcelona y remoto., • Aprende cada día e impulsa tu carrera., • Trabaja en las mejores oficinas de Barcelona con café, zumos y refrescos ilimitados. ¡Ambiente de trabajo relajado con ping pong, futbolín y afterworks mensuales! Si crees que eres un buen candidato para este trabajo, aplica aquí y ayúdanos a cambiar las reglas del juego en la restauración. ¡Tenemos muchas ganas de conocerte!

Descripción del puesto de trabajo: Ayudamos a las startups a crecer. Asesoramos a grandes proyectos para hacerlos crecer y desarrollarse en función de sus necesidades, tanto en materia de financiación, como financiera, contable, fiscal y legal. Upbizor ha creado un ecosistema, donde nuestro propósito es ayudar a potenciar el crecimiento de Startups con diferentes herramientas financieras. Es una empresa en crecimiento, con altas posibilidades de desarrollo tanto personal como profesional. Ambiente intenso y dinámico, con gran ambición de progreso junto a nuestros empleados. Los valores que nos representan son la ambición de ser, la humildad, diversidad, agilidad, esfuerzo y valentía. Misión del puesto: La misión del puesto consiste en buscar soluciones de financiación, estrategia financiera e incentivos fiscales para emprendedores y pymes Tus funciones serán: • Realizar entre 50 y 60 reuniones de venta. Principalmente a través de videoconferencia., • Dominar los productos de financiación pública, incentivos fiscales, valoración de empresas y dirección financiera externa., • Seguir un funnel de conversión semanal de unos 30 proyectos., • Búsqueda de nuevos productos que aporten soluciones de financiación para startups y pymes., • Realización de una conferencia mensual en un foro de empresa., • Contribuir al 35% de crecimiento anual en ventas de la empresa. Relaciones Internas: • Relación directa con el equipo de prospección (SDR)., • Feedback sobre el contenido de marketing generado., • Coordinación con el arranque de los proyectos por parte de cada unidad de negocio., • Recontactar con clientes en caso de no pasar el proyecto el preanalisis Relaciones Internas: • Continúa relación con los clientes que se encuentran en el funnel de ventas., • Reuniones periódicas con partners comerciales Requisitos: • Formación básica (formación académica): ADE, Económica, Ventas o Similares., • Conocimientos específicos: Conocimientos en Finanzas y negocio. Se valorará conocimientos en instrumentos de financiación pública y privada., • Experiencia previa (funciones, sector, cultura, tiempo): Experiencia mínima de 1 año en posiciones similares

About Thunes Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ network connects directly to over 7 billion mobile wallets and bank accounts worldwide, as well as 15 billion cards via more than 320 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the network receive unrivaled speed, control, visibility, protection and cost efficiencies when making real-time payments, globally. Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Headquartered in Singapore, Thunes has offices in 14 locations, including Abidjan, Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, Paris, Riyadh, San Francisco and Shanghai. For more information, visit: ___ About Member Implementation team As part of the Member Implementation team, this role will bring you great opportunities to work on various projects, collaborating with a diverse range of partners and teams. The Member Implementation team is responsible for supporting the integration of partners within the Thunes Cross-Border Payment platform. Processing millions of transactions per month and interconnecting hundreds of partners from all around the world, Thunes is continuously growing its coverage and footprint in the industry. A career with Thunes provides invaluable experience in an exciting and rapidly expanding market and an opportunity to be part of a truly global company with various offices worldwide and a workforce that includes dozens of different nationalities. 🚀 Technical Project Manager Are you ready to drive complex global integrations in the Fintech and Payments space? We are seeking a highly skilled Technical Project Manager (Integration Consultant) to work with some of the biggest and most important players in the Fintech, Payments, and E-commerce industries on the implementation of our global network. You will be the hands-on technical expert, translating complex business needs into precise implementation design. High-Impact Client & Stakeholder Management This role requires a balanced approach to technical execution and professional client communication: • Strategic Client Engagement: Serve as the technical interface for key client stakeholders, including external Software Engineers and internal teams., • Strong stakeholder management skills with proven ability to navigate client conversations, manage expectations, and maintain quality throughout the integration and troubleshooting process., • Fluency in English is a must. French, other local European and/or African languages are a strong plus. Key Technical Responsibilities You will be the expert on how our clients connect to our global payout system, leading the technical solution from concept to launch: • Integration Ownership: Drive the technical integration lifecycle, from scope analysis and solution design through rigorous UAT and post-launch optimization, helping clients utilize our global network capabilities., • Technical Troubleshooting: Troubleshoot and resolve complex integration challenges involving data mapping, latency, and system compatibility within a high-volume network., • Technical Deliverables: Interface between the client’s engineering team and internal developers, translating requirements into detailed technical specifications (e.g., sequence diagrams, data flow maps)., • System Analysis: Use internal logging/monitoring tools (e.g., OpenSearch, LogicMonitor, or other industry standards) to analyze system performance, identify integration bottlenecks, and propose data-driven improvements., • The role may require the flexibility to adapt to other time zones and to travel abroad occasionally. Required Technical Qualifications We require proven, hands-on expertise to manage the complexity and scale of our clients' integrations: • Experience: 3+ years hands-on experience in a Technical Consultant, Solutions Architect, or Integration Engineer role managing client projects. Prior experience with Fintech/E-commerce/Payments is essential., • API Proficiency: Strong proficiency with RESTful APIs, Webhooks, and JSON/XML data structures. Must be able to read, write, and test payloads using tools like Postman or Insomnia., • Technical Literacy: Proven ability to read and interpret code/scripts to understand integration logic (no development required, but comprehension is essential)., • Education: Degree in Computer Science, Software Engineering, or equivalent practical technical experience. Package and Benefits • Great compensation package, including performance & company bonus, • Private Health insurance for you and your family, • Life insurance, • Mobile allowance, • Employee wellbeing & support program, • Learning & Development budget, • Work-life balance (flexibility and hybrid working policy), • Great offices in the center of Barcelona (close to Sagrada Familia), • Our team is global, you will work with 40+ different nationalities spread across 5 continents, • 25 days of holidays + 2 Thunes Out Days + 2 Community days

About the job Forvis Mazars Group SC is an independent member of Forvis Mazars Global, a leading global professional services network. Operating as an internationally integrated partnership in over 100 countries and territories, we specialise in audit, tax and advisory services. As part of Forvis Mazars’ strategic move to create a centralized service to serve clients across Europe, we have created a Center of Excellence (CoE) where we are hiring a Full-Stack Developer (with good capabilities in AI / Gen AI integration) to join this strongly growing team in Barcelona. Join us to grow your career through global opportunities, diverse projects, and continuous learning. Belong to a supportive environment where your unique perspective is valued, and success comes from teamwork. Impact with your bold ideas and help drive us forward. Grow. Belong. Impact. Your Mission: We are seeking a skilled Full-Stack Developer (with good capabilities in AI / Gen AI integration) to join our innovative Agentic AI Center of Excellence team in Barcelona. This hybrid role will play a pivotal role in designing, developing, and deploying agent-powered process automation solutions for key processes (P2P, O2C, A2R, G2G, tax, payroll). The candidate will blend expertise in AI engineering (agent orchestration, LLM integration) with full-stack development (client portals, omnichannel interfaces) to drive efficiency, scalability, and compliance in a POC phase, with potential expansion. Key Responsibilities: Full-Stack Development: • Build and maintain client-facing interfaces, including self-service portals and mobile apps, using modern frameworks., • Develop omnichannel experiences for clients, employees, and partners, ensuring seamless onboarding and engagement., • Work closely with AI engineers to integrate LLM-based services into web applications., • Be comfortable with basic concepts like retrieval-augmented generation (RAG), AI agents, and vector stores., • Work with finance experts, supervisors, and the core operating team to embed domain expertise into AI solutions., • Contribute to POC development, tooling, and infrastructure setup, accelerating delivery and reducing error rates., • Support group alignment and vision by designing scalable technology that meets business outcomes and quality management goals. Your Profile: Technical Skills: • Full-stack expertise (e.g., React, Node.js, Python) with a focus on scalable web applications and integration with AI-driven workflows., • Knowledge of cloud platforms (e.g., Azure) and DevOps practices (CI/CD, MLOps) to ensure robust deployment and monitoring., • Advanced knowledge of vibe-coding technics and product development life cycles., • Familiarity with AI concepts and frameworks (LangChain, Hugging Face, Azure OpenAI) — hands-on experience is a plus., • 5+ years in full-stack development, with hybrid project experience preferred., • Strong problem-solving and innovative mindset to drive efficiency and task execution., • Ability to collaborate across teams, including finance experts and supervisors, for knowledge base integration., • Commitment to compliance, governance, and European/international standards. What do we offer • Permanent full-time contract, • Hybrid working model, • Flexible compensation plan (restaurants, transportation, nursery), • Health insurance, • International and young environment, • Fruit, coffee and snack always available at our office Inclusion and Diversity At Forvis Mazars we are committed to guaranteeing that in our recruitment processes no person will be discriminated against for reasons of gender, age, ethnicity or nationality, religious convictions, or sexual orientation. We believe in equal opportunities and we are committed to the inclusion of people with disabilities in the professional environment; for this reason, the incorporation of people with an accreditable disability equal to or greater than 33% will be positively valued.

Blockchain Engineer – Mainnet, Wallets & Regulatory Integrations On-site / Hybrid – Barcelona | Fintech & Crypto Infrastructure We are a fast-growing fintech startup expanding our Blockchain Engineering team. We’re looking for a hands-on Blockchain Engineer to work on mainnet integrations, wallet security, and smart-contract interactions in a regulated production environment. This role operates at the intersection of blockchain technology and regulation, including MiCA, Travel Rule, and compliance-driven transaction flows.What you’ll do Blockchain & Mainnet Operations Integrate and maintain mainnets (Ethereum / EVM chains and others as required). Manage RPC providers, node connections, confirmations, reorg handling and monitoring. • Implement deposit / withdrawal flows with compliance-ready tracking. Wallets & Security • Work on hot/cold wallet infrastructure, signing services and key management., • Apply security best practices for fund custody and transaction execution., • Coordinate with Security and Compliance teams on risk controls. Smart Contracts (Practical Scope) • Interact with simple production smart contracts (payments, transfers, internal logic)., • Deploy, test and monitor contracts with proper gas, fee and failure handling. Regulatory & Compliance Integration Support MiCA-aligned crypto operations in the EU. • Integrate and maintain Travel Rule–compliant transaction flows., • Ensure traceability and auditability of on-chain transactions., • Collaborate with Compliance to align blockchain logic with regulatory requirements. Backend & Systems Integrate blockchain logic into backend services and APIs. • Maintain on-chain off-chain synchronization., • Support reconciliation, monitoring and incident resolution. What we’re looking for Hands-on experience with blockchain mainnets (Ethereum / EVM). Experience with wallets, deposits, withdrawals and transaction monitoring. Practical smart-contract experience (Solidity or equivalent). Backend experience with Python, Node.js, Rust or Go. Strong understanding of crypto security and operational risk. Familiarity with MiCA, Travel Rule or regulated crypto environments. Experience working in production systems handling real funds. • Fluent in English. What we offer Barcelona-based role (on-site or hybrid). Part of a core blockchain team (not a solo position). • Compensation in USD / USDT., • Stock options included., • High-impact role in a regulated fintech + crypto environment.