Operations Assistant - Besos Residence (Barcelona) - XIOR STUDENT HOUSING

Join us in delivering a great first living experience to more than 21 000 students. Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 21 000 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax. We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this. We are looking for a highly motivated and experienced HR professional to join our team, supporting the operations in Spain and Portugal. HR OFFICER SPAIN & PORTUGAL Location: Alcobendas, Madrid, Spain Reporting to: Head of HR Europe / Operational Manager. PURPOSE OF JOB: As an HR Officer (HRBP), you'll play a crucial role in supporting our business objectives by providing comprehensive HR support to our teams across Spain and Portugal. This is a hands-on and strategic position where you'll act as a true HR Business Partner, driving HR initiatives and ensuring the effective management of our people. You'll be responsible for a broad range of HR functions, from operational tasks to strategic projects, with a strong focus on payroll, recruitment, talent development, and employee retention. KEY RESPONSABILITIES: - HR Business Partnering: Act as the primary HR point of contact for managers and employees in Spain and Portugal, providing guidance and support on HR policies, procedures, and best practices. - Payroll & Administration: Oversee and manage the end-to-end payroll process for Spain and Portugal, ensuring accuracy, compliance, and timely execution. Manage HR administration tasks, including contracts, onboarding, and offboarding. - Recruitment & Selection: Lead the full recruitment lifecycle for all roles within Spain and Portugal, from identifying talent needs to successful onboarding, utilizing various sourcing strategies. - Talent Management & Development: Implement and manage training and development programs to enhance employee skills and career progression. Drive talent retention initiatives, fostering a positive and engaging work environment. - Performance Management: Support managers in performance review processes, objective setting, and addressing performance-related issues. - Employee Relations: Manage employee relations matters, providing advice and mediation where necessary, and ensuring compliance with local labor laws. - Project Implementation: Collaborate with the European HQ to implement and localize global HR projects and initiatives across Spain and Portugal. - HR Policies & Compliance: Ensure all HR practices and policies are compliant with Spanish and Portuguese labor laws and company standards. KNOWLEDGE, SKILL AND EXPERIENCE REQUIRED: - Experience: Proven experience as an HR Officer, HR Generalist, or HR Business Partner, with a strong background in managing payroll and HR operations in Spain and Portugal. - Language Skills: Fluent in English (C1/C2 level) is essential for this role, as you'll be liaising with European HQ and diverse teams. Fluency in Spanish and having a Good level of Portuguese will be highly valued. - Knowledge: In-depth knowledge of Spanish labor law, payroll regulations, and HR best practices. - Project Management: Experience in implementing HR projects and initiatives, ideally within a multi-country or international environment. - Skills: Excellent communication, interpersonal, and problem-solving skills. Ability to build strong relationships and influence stakeholders at all levels. - Mindset: Proactive, results-oriented, and adaptable, with a strong ability to work independently and as part of a team. - Education: A degree in Human Resources, Business Administration, or a related field. - Travel: Regular travel to our various student accommodation sites across Spain and Portugal will be required to support local teams and projects. ** PROFILE:** · Ability to manage multiple/conflicting priorities and deliver to deadlines · Excellent interpersonal skills and the ability to quickly gain and maintain credibility and rapport with managers and employees · Able to demonstrate a good level of emotional intelligence and resilience when responding to often complex cases. Used to work under pressure. · Good level of communication and influencing skills · Experience of facilitating meetings and training initiatives · Able to elicit information to identify specific stakeholder needs and to offer clear advice and guidance on specialist procedures · Able to deal with sensitive information in a confidential manner · Strong organisational skills and attention to detail · Able to apply a comprehensive understanding of systems and procedures WE OFFER: - Joining a solid and consolidated group. The position is structural and offers real possibilities for development - Competitive Annual Salary - Meal Vouchers - Health Insurance Why apply? Opportunity to work in a dynamic and growing international company. Be a key player in shaping the HR landscape for our operations in Spain and Portugal. Develop your career within a supportive and collaborative environment. Competitive salary and benefits package.

We are looking for a dynamic, versatile operations assistant, who is eager to join a student residence with 128 rooms (223 beds) in Barcelona. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location. Your responsibilities: -You are the (first) face of our reception at the student residence -You take care of our customer service; you help students at the counter, by mail, and over the phone -You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards -You accompany visitors and future clients during open days, a tour of the facilities, etc. -You support the administration office -You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening) -You apply the neccesary protocols in emergencies -This role requires you to work in shifts, with a rotating schedule of 40-hours a week, planned within Monday to Sunday from 7am to 11pm with corresponding weekly breaks and holidays. Your skills: -Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas …) will be positively valued -Experience in hospitality industry -You speak Spanish, as well as English -You know how to work with MS Office -You have some interest and knowledge of costumer service, social networks and new technologies What we offer: -The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe -You will help build the future by working with and for the student generation -Opportunities for further development and (international) growth -A pleasant workplace in Barclona with a fun, dynamic team -An attractive, competitive salary complemented by numerous additional benefits

About the job Duties/Responsibilities and Qualifications: Maintains a constant presence of professionalism and emergency preparedness within stateroom services, supporting the operation in resolving elevator and ADA alarms, being the brand voice of the ship and Guest Relations for external calls and providing impeccable quality of personalized service to internal and external guests and crew alike Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening Championing strong administrative skills, taking periodic metrics of data such as guest counts, call volume, call content and guest and crew call behavioral analysis Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership. At least 2yrs of experience in a 4 or 5* hotel as Front Desk/Concierge/Receptionist. Ability to speak English clearly, distinctly and cordially with guests. Ability to speak additional languages preferably Spanish, Portuguese, Italian, French or German Number of positions: 10 Department: Guest Relations The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.

Estamos buscando 3 incorporaciones para nuestra oficina en Barcelona. Si estás buscando una estabilidad laboral con un buen ambiente en la oficina y poder compaginar tu vida laboral con la personal, ¡Esta es tu oportunidad! ¡Te esperamos! **CONDICIONES:** - Jornada completa con opción también de media jornada. - De lunes a viernes (10 a 19h) - Sueldo fijo desde inicio más comisiones - Contrato indefinido **FUNCIONES:** - Actualizar cartera de clientes - Asesor a los clientes - Fidelizar clientes ¡No te pierdas esta oportunidad de formar parte de nuestro equipo!

Ets una persona dinàmica, comunicativa i amb ganes de treballar en equip? Uneix-te al nostre equip d'informadors per campanyes! Realitzem campanyes informatives durant tot l'any sobre diverses temàtiques relacionades amb el medi ambient, societat i cultura a Barcelona. Participa a la propera campanya informativa sobre els refugis climàtics de la ciutat de Barcelona, del 3 al 9 de juliol. Aquesta és una oportunitat ideal per a: - Guanyar experiència en educació ambiental i comunicació. - Treballar a l'aire lliure i en contacte amb la gent. - Contribuir a un futur més sostenible. Requisits: - Experiència prèvia en tasques d'atenció al públic. - Flexibilitat horària per adaptar-se als horaris de cada campanya - Actitud positiva, proactiva i capacitat de treballar en equip. - Excel·lents habilitats de comunicació i interpersonals. Què oferim? - Contracte fixe-discontinu - Horaris i jornada en funció de la campanya - Possibilitat de desenvolupament professional dins de l'organització. - Un ambient de treball jove, dinàmic i col·laboratiu. Si estàs interessat/da en aquesta oferta, no dubtis en inscriure't. T'esperem!

Se busca persona para atención al cliente – (Gràcia, Barcelona) Ubicación: Gràcia, Barcelona Horario: Lunes a viernes (mañana y tarde) + sábados por la mañana (39h/semana) Empresa: SATECNIC - Servicio técnico especializado en reparación de televisores, ordenadores, videocámaras, antenas y más Tipo de puesto: Presencial Funciones principales: -Atención al cliente en mostrador -Recepción y entrega de equipos electrónicos -Gestión de presupuestos y cobros con TPV -Registro y seguimiento de tickets de reparación -Organización y mantenimiento del espacio de atención Requisitos: -Trato amable, paciente y buena presencia Persona organizada, puntual y responsable -Capacidad para resolver incidencias de forma clara y profesional -Se valorará experiencia en atención al cliente o recepción -Se valorará nivel medio de inglés (para atención básica a turistas o residentes extranjeros) -No es imprescindible experiencia previa (formación a cargo de la empresa) Ofrecemos: -Contrato estable con alta en Seguridad Social -Salario según convenio de oficinas y despachos o comercio del metal (según perfil) -Buen ambiente de trabajo -Oportunidad de crecimiento dentro del equipo -Descuentos en productos y servicios

About You: Fluent in English, Spanish, and Tagalog (speaking & writing) Comfortable with MS Office, email, WhatsApp, and internet use Friendly, responsible, and organized 🛠️ What You’ll Do: Handle client inquiries via phone, in-person, and WhatsApp Assist with booking tickets and general office admin Maintain accuracy in documentation and communication

Foreign Exchange Sales Consultant - Spain - Full Time Exciting opportunities have arisen in our Spanish operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to helping them to achieve their goals. The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for: · Buying and selling foreign currencies · Money transfers · Credit card advances and much more. · Selling Tourist Related products and services. Additional Information: · It is essential that you have previous Retail or Customer Service Experience. · You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs. · The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures. · In return for your commitment, we’ll offer you in-depth training and development, competitive pay, and an exciting incentive scheme for hitting sales targets. · You must have the ability to work under pressure. · Hours - 40 hours per week working between the hours of 07:45 to 23:00 pm. · You must be eligible to work full time in Spain and live in Madrid. · You must have a great attitude, we have a great and positive team and we want you to be part of it. Contract: Indefinite Languages: Professional English & Spanish (Mandatory) Shifts: Full time Start Date:

Soho House & Co. – Barcelona Si quieres trabajar como Botones … En nuestro Club ofrecemos un servicio cómodo, distendido, amigable y alegre. Desde que el Member y sus invitados entran por la puerta se encuentran con un equipo que se desvive por ofrecer la mejor de las experiencias. Este es el valor excepcional que tiene nuestro equipo empezando desde la recepción. La pasión por la hospitalidad. Si valoras tu tiempo libre y lo quieres compaginar con tu profesión a partes iguales, si sabes gestionar y disfrutar de un buen servicio al cliente, eres positivo, alegre, te reconforta el trabajo bien hecho y hablas inglés y español, nos encantaría tenerte en el equipo. Nosotros nos encargaremos de tu formación y te ayudaremos a crecer en la compañía. Qué te ofrecemos … Formación continuada, posibilidades de crecimiento y movilidad internacional. Buen ambiente de trabajo y diversión. Participación en los staff events semanales, acceso al cine y clases dirigidas en el gym. Tu cumpleaños lo celebraremos con un regalo y el día libre para que lo disfrutes como más te apetezca. Descuentos en empresas colaboradoras como restaurantes, peluquerías, gimnasios, etc. Cuidaremos de ti. Queremos que seas tú mismo, nos encanta tu esencia y cultura. Quién somos… Soho House & Co somos un conjunto de clubes privados y restaurantes con presencia internacional. Cada Club y restaurante posee su propia esencia y personalidad en un entorno relajado y cómodo. Ésta es una gran oportunidad para unirte a nuestro equipo, pues estamos en pleno proceso de expansión internacional, abriendo nuevas Houses y Restaurantes. El lugar… En el Barrio Gótico, frente al Port Vell, la House tiene un Club privado para nuestros Members. El Health Club presenta propuestas novedosas para cuidar nuestro cuerpo y mente. Además, disponemos de 56 habitaciones, una sala de Cine privada y nuestro genuino restaurante Cecconi's.