Sales Application Specialist Biotechnology (Area Este)
hace 15 horas
Barcelona
Job Summary The Sales Application Specialist Biotechnology (SAS Biotech) is a mixed figure including both sales and technical responsibilities, being his/her main job tasks will be to actively promote and sell our products and solutions while keeping a good track on the technical status of the instrumentation park, reagent stocks and IT solutions. He/she will have special focus on the Central Lab and Clinical Areas such as Pathology, Hematology, Genetics Departments, Oncology Labs and Research Institutes, with proven knowledge and hands-on experience in molecular technologies, particularly Next Generation Sequencing (NGS) and qPCR/Real-Time PCR, and with additional knowledge of Cytogenetics techniques, such as FISH, highly valuable. The SAS Biotech will provide our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to our customers and the Company in the medium and long term. Key Accountabilities • Achieve sales and commercial targets established by the Company., • Provides application support., • Supports laboratory organization improvement by providing technical advice and tailored solutions, with particular focus on NGS and qPCR workflows., • Encourages cross-selling by providing product information and introducing cost/efficiency molecular techniques, especially NGS, qPCR-based solutions and Cytogenetics., • Resolves commercial matters related to Cytogenetics with agility, proactively seeking solutions and progressively building autonomy in decision-making and customer follow-up., • Be able to present our products and concepts to institutions, end-user groups, clinicians, and expert groups., • Create a network of trust within the organization and organizes other colleagues in field visits., • Coordination skills to organize instrument installations interacting with the different departments involved (Logistics, Technical Service, Marketing...), as well as to perform product and service demonstrations., • Can keep the training level of our user’s instruments and reagents and manage appropriate documentation., • Be a team player that works together with the KAM and Business Unit in the management of opportunities and risks., • Has a global point of view that allows him/her to check the service level offered by the different departments of the Company assigned centers, therefore reducing the risk of complaints., • Provides troubleshooting for technical enquiries., • Solves product incidents at technical level in coordination with HelpLine, Technical Service and Product Managers., • Tender management (specification and profitability analysis, preparation of the necessary documentation, litigation support)., • Provides first level (remote and/or on-site) of technical support to customer accounts regarding the products, applications and operations, assisting them with the integration of systems in their laboratories., • Ensures the Compliance with Ethical Code. Networking/Key relationships • Key Account Manager, • Sales Application Specialists Manager, • Area Manager, • Business Unit (Business Unit Manager, Product Managers), • Technical Support Team (Field Service Engineer, Helpline, Service Area Manager), • Logistics (Customer Service), • Contracting Department, • Quality Assurance / Regulatory Affairs Minimum Knowledge & Experience required for the position: • Education:, • Bachelor’s Degree in Life Sciences, Molecular Biology, Genetics, Biotechnology or related discipline., • Experience:, • Proven experience in molecular biology technologies, with priority given to candidates with solid knowledge and practical experience in NGS and qPCR/Real-Time PCR workflows., • Experience in Clinical Areas such as Pathology , Hemathology and Genetics is also desirable., • Knowledge of oncology, genetic testing, oncological markers and molecular diagnostics will be highly considered., • Ability to understand, explain and support end-to-end molecular workflows, including sample preparation, assay set-up, data generation and basic interpretation of NGS and qPCR results., • Experience in Fluorescence in situ hybridization (FISH) technique is highly valuable., • Sales experience in the Oncology, Molecular Diagnostics, IVD or NGS market will be favorably considered., • Additional Skills/Knowledge:, • Language: Fluent English Skills & Capabilities: The ideal candidate for this position will exhibit the following skills and competencies: • Focus on results and the customer., • Flexibility, reliability, adaptability to the changes, anticipation., • Self-control, discipline and monitoring of guidelines., • Listen and communicate clearly, assertiveness., • Team and individual work capability., • Market and product knowledge, • Sales and influence skills., • Establishes relations with customers based on trust and confidence., • Self-training capacity. Travel requirements: • Daily work in designed area (Catalunya/Baleares/Valencia/Murcia), • Up to 30-40% of time
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