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Spa & Gym Recepcionist - Soho House Barcelona

Oficina y Administración

hace 3 horas135 vistas

Soho House & Co. – Barcelona.
The place…
Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant.


Job Purpose


As a Spa & Gym Recepcionist with Soho House, your role is to make sure that our members and guests have an amazing experience every time.
You will deliver an excellent first impression and a warm greeting to everyone as they come in. You will showcase our Values: Collaboration, Simplicity, Kindness and Passion.


Main Duties

  • Ensure every member is welcomed by their name and guest is welcomed with open arm and in a hospitable manner: the Soho House way is warm and friendly.
  • Well- versed on standard operating procedures, menus, amenities and collect laundry for Housekeeping Department.
  • Learn about all the different services and how much Soho House Gym & Spa has to offer.
  • Maintain a clean, sanitary and safe environment: reception area.
  • Manage members lists, bookings Spa services and Booking personal training classes
  • Support, direct, solve problem in real- time to ensure any guest related concerns are addressed straight away.
  • Build a positive relationships with members and guest.
  • Communicate and red flag any feedback to the management team.
  • Influence a fun and positive atmosphere by being approachable and professional.
  • Welcome new hire and train everyone to the Soho House standards ie: Steps of service, Soho House knowledge.

Requirements
A successful Spa & Gym Receptionist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

  • Strong attention to details
  • Excellent customer service
  • Fluent in English and Spanish
  • Organised and reliable Ability to handle feedback to achieve member satisfaction
  • Ability to multitask and work in a fast-paced environment
  • Ability to understand and follow written and verbal instructions
  • Excellent interpersonal, communication and problem solving skills.

What we are offering?

  • Team meal whilst on shift prepared by our chefs
  • Soho Friends Membership
  • 50% Team discount on Food & Drink, 7 days a week
  • Team Room Rates; Any Bedroom, Any House, $100 a night
  • Birthday Day Off
  • Discount on Cowshed products and Soho Home (up to 50%)
  • Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
  • Continuous training to develop yourself personally and professionally
  • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
  • Experiencia
    Se requiere
  • Idiomas
    Español – Avanzado
    Inglés – Avanzado
  • Jornada
    Completa
  • Salario
    24.000 € – 24.038 € anual
  • Inicio
    Incorporación inmediata

pin icon2 Plaça del Duc de Medinaceli, Barri Gotic, 08002, Barcelona

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RecepcionistaBarcelona

Hotel • 51-250 empleados

En JOB TODAY desde junio, 2022

Soho House somos un club privado para gente con alma creativa

Cristina  G. avatar icon
Cristina G.Activo hace 1 hora
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