Spain Delivery Specialist
3 days ago
Madrid
Responsibilities： • Manage the daily delivery operations for Key Accounts (KAs), organizing and monitoring end-to-end (E2E) delivery fulfillment to ensure timely and accurate delivery of goods and achievement of monthly KPIs., • Coordinate and communicate with all relevant internal teams, 3PL partners, and customers to ensure smooth and efficient delivery operations., • Monitor and analyze delivery and logistics data, identify root causes of issues, propose corrective actions, and continuously improve operational efficiency., • Proficiently operate CRFR calls, complete weekly KA communication meetings, optimize weekly delivery plans, and assist KAs in resolving delivery-related problems., • Review purchase orders, shipping documents, and delivery schedules to ensure accuracy and compliance., • Ensure that the quality of all logistics and delivery services meets company standards and customer expectations., • Respond to customer inquiries, maintain effective communication channels, and ensure information is shared accurately and timely between all stakeholders., • Support and execute continuous improvement projects as required by management., • Complete other tasks assigned by supervisors. Requirements： • Bachelor’s degree or above in Supply Chain Management, Logistics, or a related field., • Minimum 1+ year of experience in 3C product delivery, logistics, or related operations., • Strong analytical, coordination, and communication skills., • Excellent verbal and written communication in Spanish and Chinese., • Proactive, adaptable, and honest; strong problem-solving, execution, and relationship-building abilities., • Familiar with the fast-paced environment of internet or technology companies; open-minded and a fast learner., • Proficient in Microsoft Office (Excel, Word, Outlook) and able to prepare structured reports., • Experience with 3PL management, delivery KPI tracking, and continuous improvement projects is preferred.
11 Avenida La Gavia, Ensanche de Vallecas, 28051, Madrid
