Técnico/a de Control y Validación de Información - Eficentia Solutions

#SomosÁvoris ¿Te gustaría formar parte de una de las 100 mejores empresas para trabajar en España? En Ávoris Corporación Empresarial creemos en el poder del talento y en la importancia de las personas. Por eso, ponemos el bienestar, la formación continua y el desarrollo profesional en el centro de todo lo que hacemos. Este compromiso nos ha llevado a ser reconocidos por Forbes como una de las mejores empresas para trabajar en 2025, un logro que nace directamente de la valoración de nuestros propios equipos. Somos un grupo turístico líder, con más de 6.000 profesionales, que apuesta por la innovación, la diversidad y la colaboración como motores de crecimiento. Si quieres formar parte de un entorno dinámico, humano y en plena expansión, ¡Ávoris es tu lugar! En esta ocasión, en Halcón Viajes precisamos incorporar a un/a Agente de Viajes en nuestras agencias ubicadas en Barcelona y alrededores (Sabadell, Reus y Sant Feliu de Llobregat), cuyas principales funciones serán: • Promover la venta según valores de la marca., • Realizar el seguimiento comercial de los presupuestos emitidos., • Generar reservas mediante los sistemas apropiados., • Aplicar la normativa en materia de administración, gestión de cobro y auditoría., • Atender las peticiones de los clientes: información y asesoramiento en productos solicitados, ofertas, solicitud y elaboración de presupuestos, etc., • Tramitar las solicitudes de los clientes: reservas, emisión de billetes, entrega de documentación (visados, seguros de viajes,…), solicitud de prepagos, seguimiento de los servicios antes y después del viaje, etc., • Facturar e ingresar los servicios gestionados (expedientes)., • Solventar y llevar a cabo el seguimiento de incidencias y reclamaciones varias (servicios, facturación,…)., • Realizar el arqueo de caja e ingreso de efectivo en banco., • Informar a clientes de ofertas de nuevos productos, campañas, fechas señaladas, etc. Quieres trabajar en la empresa líder del sector de los viajes y cumples con los siguientes requisitos? ¡No lo dudes e inscríbete en la oferta! • Formación de Grado Superior en Agencia de Viajes y/o Turismo., • Experiencia previa de 2 años como Agente de Viajes., • Dominio del Paquete Office, G-Suite de Google y Gmail., • Nivel alto del sistema de reservas Amadeus. ¿Qué podemos ofrecerte a cambio de tu compromiso y confianza? • Contrato indefinido, • Jornada completa, • Incorporación inmediata, • Salario competitivo a valorar en función experiencia del candidato, • Plan de formación continua en sistemas propios, Amadeus y Office, así como competencias digitales y sociales, • Compensación flexible, • Beneficios sociales (descuentos en viajes, productos financieros), • Proyección profesional en empresa líder. Organización comprometida con la igualdad de oportunidades. En Ávoris Corporación Empresarial creemos y practicamos el respeto hacia las personas que conforman la compañía, por lo que nuestro compromiso pasa por: • Ofrecer un entorno seguro, respetuoso y confiable., • Fomentar la igualdad de oportunidades, contribuyendo al pleno desarrollo profesional, sin tener en cuenta sexo, género, orientación sexual, raza, creencias, nacionalidad, estado civil, edad o cualquier otro factor diferenciador de la persona., • Trabajar porque la diversidad y la inclusión de las personas representen un valor significativo del grupo., • Impulsar las mejores prácticas en materia de gestión de las personas.

We are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. Customer Service Representative with German The purpose of this job is to provide front line support for customer order entry, order expedites, quoting, returns, price/availability, manage special promotions, billing inquiries/issues, service requests, suggestions & complaints. Responsibilities: • Provide new and existing customers with the best possible service in relation to billing inquiries, service requests, and directs customer to resolution of issue., • Provides customer services relating to sales, sales promotions, and communications., • Resolves customer inquiries and complaints fairly & effectively & provides timely responses to customer inquiries via fax, phone, email, etc.and maintaining metrics goals.Resolves more complex complaints escalated by customer/sales force., • Setup Customer Accounts (CRM and SAP), this includes working with other segments to make sure we are setup for reporting and function related to customer needs., • Examine documents (PO, drawings, specifications, etc.) working closely various departs to enter material is flowing through processes., • Enter orders in SAP, attached documents and send acknowledgments, • Respond to customer requests via phone or email, • Maintain customer web-based interfaces i.e., portals (order retrieval, acknowledgments, uploading invoices, create ASNs and labels), • Maintain scheduling agreements &/or Qty contracts, • Work with accounting to resolve receivable issues, • Entry and track of customer complaints, • Overall Support for Sales &/or Plant: Stocking Agreements, subject to certain facilities; Consignment Agreements, subject to certain facilities; KANBAN Requirements: • Previous experience in an office or service center role, • Fluent in German language, • University or technical/vocational studies, • SAP experience preferred, • Excellent Customer Service focus and ability to remain productive under pressure, • Strong written and oral communication skills What they offer: Our client offers a competitive compensation package, including a comprehensive benefits program (ticket restaurant, private health insurance, company pension plan), hybrid working contract, and opportunities for professional growth and development.

We are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. Customer Service Representative with Hungarian The purpose of this job is to provide front line support for customer order entry, order expedites, quoting, returns, price/availability, manage special promotions, billing inquiries/issues, service requests, suggestions & complaints. Responsibilities: • Provide new and existing customers with the best possible service in relation to billing inquiries, service requests, and directs customer to resolution of issue., • Provides customer services relating to sales, sales promotions, and communications., • Resolves customer inquiries and complaints fairly & effectively & provides timely responses to customer inquiries via fax, phone, email, etc.and maintaining metrics goals.Resolves more complex complaints escalated by customer/sales force., • Setup Customer Accounts (CRM and SAP), this includes working with other segments to make sure we are setup for reporting and function related to customer needs., • Examine documents (PO, drawings, specifications, etc.) working closely various departs to enter material is flowing through processes., • Enter orders in SAP, attached documents and send acknowledgments, • Respond to customer requests via phone or email, • Maintain customer web-based interfaces i.e., portals (order retrieval, acknowledgments, uploading invoices, create ASNs and labels), • Maintain scheduling agreements &/or Qty contracts, • Work with accounting to resolve receivable issues, • Entry and track of customer complaints, • Overall Support for Sales &/or Plant: Stocking Agreements, subject to certain facilities; Consignment Agreements, subject to certain facilities; KANBAN Requirements: • Fluent in German and Hungarian languages mandatory, • University or technical/vocational studies preferred, • Excellent customer service focus and ability to remain productive under pressure, • Strong written and oral communication skills What they offer: Our client offers a competitive compensation package, including a comprehensive benefits program (ticket restaurant, private health insurance, company pension plan), hybrid working contract, and opportunities for professional growth and development.

Join our dynamic team in vibrant Barcelona and work on an exciting project focused on Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the German market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. You will be instrumental in building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base. Key Responsibilities As a trusted advisor, you will: • Onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement., • Promote Google Products., • Detect and understand customer’s objectives and offer adapted solutions for their needs., • Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability., • Be responsible for increasing spend and campaign upselling., • Create, maintain, and update a customer database with complete information. Requirements Essential Qualifications & Experience • Education: BA/BS degree OR equivalent work experience (MA/MSc in Marketing or Communications preferred)., • Language Skills: C2 level proficiency in both German and English., • Experience: 2 years of experience in sales and/or marketing, with previous client-facing experience, particularly in high-stakes environments (preferably)., • Demonstrated ability to work independently and consistently deliver impactful results., • Strong experience managing customer relationships and improving CRM systems for business outcomes., • Regularly integrate AI tools into workflows and interpret insights to personalize outreach., • Excellent communication skills, able to clearly and persuasively explain complex ideas to diverse audiences., • Thrive in a goal-oriented environment and contribute actively to team success., • Strong written and verbal presentation skills., • Self-motivated and proactive, with a confident and determined mindset., • Solid business acumen with the ability to analyze market trends and support strategic decisions. Specialized Skills for the German Market • Market Understanding: Clear understanding of the German market, including cultural nuances and business practices., • Strategic Thinking: Capability to identify and target companies with growth potential., • Problem-Solving: Complex problem-solving skills to navigate challenging contexts., • Analytical Skills: Proficiency in analyzing market trends and customer data., • German Cultural Awareness: Understanding the business etiquette and cultural nuances of the region to build rapport and trust., • Regulatory Knowledge: Awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities and tailor strategies to address the client’s high focus on data protection., • Stakeholder Management: Ability to manage complex stakeholder structures and engage with multiple agencies or sceptic customers., • Demonstrate a strong understanding of the existing digital marketing ecosystem in German regions and be able to position Google Ads as a valuable solution. Benefits We offer a competitive package designed to support your success and well-being, including: • Relocation Support: Comprehensive assistance including 1 month of studio apartment, financial stipend, and flight tickets to Barcelona., • Private Health Insurance., • Continuous skill development and certifications., • Clear career growth opportunities supported by coaches and a motivating team environment., • Engaging workplace with contests and a dynamic business casual culture., • Prime office location at the World Trade Center, Barcelona, surrounded by the sea. Diversity, Equity & Inclusion We are home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

En Monday estamos buscando Account Manager para unirse a nuestro equipo en Barcelona 🚀 Si eres una persona orientada a resultados, con pasión por las ventas y te ilusiona formar parte de un proyecto como este, puede que seas la persona que estamos buscando. Sigue leyendo para descubrirlo 🙂 ¿De qué va el puesto? Como Account Manager en Monday, tu misión será fidelizar a los clientes y construir relaciones sólidas a largo plazo que impulsen el crecimiento del negocio en los 6 centros de Barcelona. Además, te encargarás de generar nuevas oportunidades mediante la venta de renovaciones, ampliaciones de contrato y servicios extra, contribuyendo a maximizar el revenue y a mantener los 6 centros en su máxima ocupación. ¿Qué perfil buscamos? • 3-5 años de experiencia en ventas B2B, preferiblemente en sectores similares, real estate, flex u hospitality., • Experiencia ejecutando estrategias para desarrollar negocio y cerrar ventas con clientes corporativos., • Orientación a resultados, habituad@ a trabajar por objetivos de venta y KPIs, • Habilidad para negociar, demostrando destreza para cerrar acuerdos con clientes de alto nivel, • Habituad@ a trabajar con CRM y herramientas de gestión de ventas (Pipedrive & Asana). Habilidades organizativas excepcionales., • Dominio de idiomas: Catalán, Castellano e Inglés., • Valorable Licenciatura en Administración de Empresas, Marketing, Ventas o afines. Vale y… ¿Qué haré yo? A) Gestión de la cartera de clientes asignada: • Realizar reuniones con las cuentas asignadas siguiendo rigurosamente cada etapa definida en la Customer Journey., • Diseñar y ejecutar planes y estrategias para fidelizar a los clientes existentes ofreciendo soluciones adaptadas a sus necesidades., • Resolver problemas contractuales, asegurando la satisfacción del cliente y manteniendo una relación comercial sólida., • Asegurar el cumplimiento de los acuerdos comerciales pactados., • Crear y liderar iniciativas que fomenten sinergias entre las cuentas asignadas., • Participar en los eventos de los clientes asignados., • Revisar procesos administrativos de las cuentas asignadas. B) Venta de renovaciones, ampliaciones de acuerdos comerciales y comercialización de servicios extras: • Analizar el uso de los espacios y servicios contratados, para identificar nuevas oportunidades de negocio., • Diseñar y presentar propuestas de renovación o ampliación de servicios según el crecimiento potencial de las empresas clientes., • Negociar términos y condiciones para la renovaciones o ampliación de contratos y venta de servicios extras., • Cerrar acuerdos comerciales para renovaciones, ampliaciones de contratos y venta de servicios adicionales, • Cross selling: venta de servicios adicionales (papelería, merchandising, packs de café y, batch cooking, parking, mobiliario, material de oficina, meeting rooms, etc) C) Otros procesos comerciales: • Gestión Onboarding & Offboarding de private office., • Coordinación con el resto de departamentos (Experience, Finance & Facilities) ¿Y qué ofrecemos? Contrato indefinido con retribución fija + plan de incentivos. Jornada completa de 40 horas semanales, de lunes a viernes, con flexibilidad horaria (Time Flex): entrada entre 8:00 y 9:30 h y salida entre 17:00 y 18:30 h, además de viernes intensivos de 8:00 a 15:00 h (Short Friday). Paquete de beneficios: • Ticket restaurant de 110 € al mes, • Retribución flexible (transporte y seguro médico privado), • Día libre por tu cumpleaños 🎉, • Programa de referidos, • Acceso a nuestros gimnasio y a las actividades dirigidas 🏋️ Posibilidad real de crecimiento y desarrollo profesional dentro de Monday, trabajando en las mejores oficinas de Barcelona, en cualquiera de nuestros centros, con espacios comunes amplios, grandes terrazas y vistas al mar 🌴🌊 ¡Contamos contigo para darle la vuelta a los lunes! #MondayStateOfMind

Are you a Dutch-speaking digital marketing enthusiast with a knack for building strong client relationships? We're looking for a talented and driven Dutch Speaking Google Ads Onboarding Account Manager to join our team in vibrant Barcelona! This is an exciting opportunity to work on a game-changing tool for businesses worldwide, focusing on the dynamic Dutch market. In this role, you'll be instrumental in onboarding and engaging with high-potential companies, helping them harness the power of digital marketing ads. You'll build strong relationships, drive product adoption, minimize churn, and identify opportunities for growth within our customer base. What You'll Do • Trusted Advisor: Onboard a portfolio of new clients and develop high-performing PPC campaigns., • Outbound Engagement: Make outbound calls to promote services, understand client objectives, and offer tailored solutions., • Strategic Campaign Setup: Set up strategic, results-driven campaigns for immediate impact and long-term success., • Growth & Upselling: Be responsible for increasing client spend and identifying upselling opportunities., • Database Management: Create, maintain, and update a customer database with complete information., • High-Volume Interaction: Handle a high volume of potential clients daily through phone calls. What You'll Bring • Language Skills: C2 level of Dutch and C2 level of English., • Experience: 2 years of experience in sales and/or marketing, with previous client-facing experience in high-stakes environments., • Education: BA/BS degree (MA/MSc in Marketing or Communications preferred)., • CRM Expertise: Strong experience managing customer relationships and improving CRM systems., • AI Integration: You regularly integrate AI tools into your workflow and use insights to personalize outreach., • Communication Skills: Excellent communication skills, able to clearly and persuasively explain complex ideas to diverse audiences., • Mindset: Self-motivated and proactive with a confident and determined approach., • Business Acumen: Solid business acumen with the ability to analyze market trends and support strategic decisions. Specialized Skills for the Dutch Market • Market Understanding: A clear understanding of the Dutch market, including cultural nuances, business etiquette, and practices., • Digital Marketing Expertise: Demonstrate a strong understanding of the existing digital marketing ecosystem in the Netherlands to position Google Ads as a valuable solution., • Regulatory Knowledge: Awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities., • Strategic Thinking: The ability to identify and target companies with high growth potential, unlocking substantial opportunities., • Advanced Problem-Solving: Capable of managing more sophisticated questions about ROI and integration with other platforms. Perks & Benefits • Hybrid Role: Enjoy a flexible work schedule with 2 days on-site and 3 days remote., • Relocation Support: Comprehensive assistance to help you settle in Barcelona, including accommodation and flight tickets., • Health & Wellness: Private Health Insurance is provided., • Career Growth: Access continuous skill development, certifications, and clear career growth opportunities supported by coaches., • Engaging Workplace: A vibrant, business casual culture with contests and team-building activities., • Prime Location: Our office is at the World Trade Center, Barcelona, surrounded by the sea

Social Media Account Manager ✨ Qui som? Som IMAGINA, agència líder a xarxes socials a Catalunya. Desenvolupem projectes per a marques que van des de la definició i implementació d'estratègies digitals, campanyes creatives o esdeveniments. Treballem amb clients com l'Ajuntament de Barcelona, la Generalitat de Catalunya, Saba, Bluespace, etc. 🚀 Sobre la posició: Busquem ampliar l'equip a la nostra oficina de Barcelona amb un/a Social Media Account Manager amb experiència en agència i en l'elaboració i presentació de propostes comercials. Un/a jugador/a d'equip responsable, organitzat/da i proactiu/va que pugui aportar un valor diferencial als nostres clients i equip. 💻 Què faràs? • Lideraràs i gestionaràs un equip de treball, formant-lo i donant-li el suport necessari., • Tindràs la previsió i el control de tasques, timings i hores de l'equip., • Supervisaràs l'equip (calendaris, informes, KPI's, cobertures d'esdeveniments, etc)., • Controlaràs la qualitat i la gestió dels diferents projectes assignats, garantint-ne el seu lliurament en plaç i la seva rendibilitat., • Interlocutaràs diàriament amb els clients per establir relacions duraderes i de confiança., • Identificaràs oportunitats de negoci., • Crearàs, desenvoluparàs i validaràs accions i estratègies digitals a mida., • Buscaràs i negociaràs amb proveïdors., • Crearàs i faràs el seguiment de pressupostos, previsions de vendes i plans de facturació., • Faràs i defensaràs propostes comercials directament amb client. 💡 Què busquem? • Grau en Periodisme, Publicitat i RR.PP., Màrqueting Digital o similar., • Imprescindible certificat de nivell de suficiència de català (C1) i Anglès Professional., • Experiència mínima demostrable de 5 anys en gestió de projectes de social media., • Experiència mínima demostrable de 3 anys en la gestió d'equips pel desenvolupament de projectes digitals., • Domini en la supervisió i redacció de continguts., • Valorable experiència en escolta activa, Google Ads, Social Ads, Màrqueting de continguts i d'influencers., • Estar al dia en tendències de l'entorn digital, aportar noves idees i tenir visió estratègica i de negoci., • Bones habilitats comunicatives, d'organització i planificació i de gestió del temps., • Persona enfocada a objectius i resultats, capaç de treballar en múltiples projectes simultàniament. Què oferim? • Contracte indefinit amb un període de prova de 6 mesos., • 2 dies setmanals de teletreball (dimecres i divendres)., • 22 dies laborables de vacances a l'any + dia d'aniversari + Sant Publicito + 24 i 31 de desembre., • Juliol i agost, jornada intensiva de 35 hores setmanals., • Flexibilitat horària d'entrada i sortida., • Projecció futura i promoció del talent intern. Creus que ets tu? Estem desitjant conèixe't!

Position Summary The Customer Care representative is responsible for ensuring that customers are provided best in class customer support. Key responsibilities include promptly entering incoming purchase orders and supporting sales representatives. Essential Duties and Responsibilities • Promptly enter purchase orders to meet or exceed the agreed to service levels., • Partner with Customer Care Leads to guarantee Achievement of service level agreements., • Ensure order entry, order tracking and delivery are on track and orders are completed in full, providing customers with status updates throughout the process., • Identify gaps in customer care processes and partner with customer experience team to resolve. • Ensure actions align with AAT strategy., • Escalate issues as they arise in a timely matter to ensure agility and responsiveness. Education & Experience: Education: • Bachelor´s degree in any field; preferably with knowledge of foreign trade and logistics., • Languages (Mandatory): English (C1), French (C1) and Spanish (C1) Experience: • Minimum 2 years’ experience in Customer Service/Care roles within B2B business segment. Skills: • Excellent verbal and written communication skills., • Ability to work under pressure and successfully handle multiple priorities., • Strong critical thinking skills, understanding when escalation is necessary., • Strong problem-solving and analytical reasoning skills., • Leader in promoting and engaging work environment., • Utilizes data (KPIs) to drive business results., • Experience working with international teams. Equal Employment Opportunity: Vantage is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected category. About Vantage: Vantage provides natural solutions to our customers’ technical performance and marketing needs through a unique combination of chemistry, application expertise and service. Underpinned by our broad portfolio of formulations, ingredients and actives that are built on a backbone of sustainable oils, fats and their derivatives, Vantage targets selected markets and applications including personal care, food, surface treatment, agriculture, pharma, and consumer and industrial performance. Vantage is headquartered in Deerfield, IL., operates in 11 countries worldwide and employs more than 1,000 talented professionals focused on delivering exceptional customer experiences with every interaction. We are a dynamic people-centered organization where you’ll be part of a collaborative global team. Embracing our cultural diversity, we learn from each other to constantly improve, adapt and iterate. We value the voices and talents of our colleagues, empowering them to drive their unique ideas to completion. We’re convinced that exceptionally motivated employees produce outstanding results and we celebrate them by fostering a culture of recognition, development, learning, excellence and shared achievement. Most importantly, we know you’re going to like it here. For more information visit: vantagegrp.com or LinkedIn/vantage.