Teleoperador/a - Lotopremium

Está buscando un nuevo reto profesional?.Uacute;nase a iad España y forme parte de la red más innovadora de consultores inmobiliarios independientes .Más de 17 millones de euros de facturación.Más de 3000 emprendedores se unieron en el 2022.Con iad, pue

En Iberostar Group estamos buscando incorporar a dos Commercial Programs Executive para unirse a nuestro equipo de Sales Operations en nuestra Sede Central de Palma de Mallorca; antes de saber más sobre la posición, creemos que es importante que sepas un poco sobre Iberostar Group: • Somos una empresa 100% familiar (Concretamente, una familia de más de 30.000 empleados/as)., • Tenemos presencia en 35 países y nuestras oficinas centrales están en Palma de Mallorca., • Nuestros valores son muy importantes para nosotros, todas nuestras acciones van acorde a ellos. (Pasión, Responsabilidad, Transparencia, Creatividad y Humildad)., • Somos pioneros en turismo responsable (Revisa nuestro movimiento Wave of Change para saber más). Si esto te resulta interesante… ¡puede que este sea tu sitio! ¿Cuáles serán tus funciones? • Gestión de incidencias en las plataformas internas: Realizar el seguimiento, priorización y resolución de incidencias reportadas, garantizando una respuesta oportuna y eficiente., • Recopilación y análisis de tickets: Centralizar y revisar los tickets reportados por los usuarios, identificando patrones, duplicidades y oportunidades de mejora., • Priorización estratégica basada en datos: Aportar información detallada y realizar análisis cuantitativos y cualitativos para facilitar la toma de decisiones desde una perspectiva integral del negocio., • Gestión de mejoras tecnológicas: Coordinar con el área de IT la solicitud, seguimiento y certificación de nuevas funcionalidades, asegurando su correcta implementación y brindando soporte y formación sobre su uso: Suite iRate, diCRS, CRM B2B - Salesforce, Delphi, PMS - Prestige y New Hotel., • Optimización de procesos comerciales: Colaborar con los equipos internos para detectar oportunidades de mejora en los procesos operativos, promoviendo la eficiencia y la calidad en la ejecución de los programas del área: Sales Operations, IberostarPRO, Star Agents y Grupos., • Documentación y formación: Redactar, mantener y actualizar manuales y procedimientos internos. Facilitar la integración de nuevos miembros del equipo y proporcionar capacitaciones continuas sobre tecnologías y procesos vigentes. ¿Qué buscamos en ti? • Grado en Turismo, ADE o similar., • Conocimientos de los programas: Smartsheet, GSuite, • Proactivo y orientado al logro., • Pensamiento crítico y enfoque en resolución de problemas, • Excelente habilidad para establecer relaciones., • Adaptabilidad. ¿Qué beneficios tendrás? • Smart Working: Flexibilidad horaria y modalidad de trabajo híbrida., • Formación continua a través de planes formativos y de Iberostar Campus, nuestra plataforma de aprendizaje donde te podrás nutrir de formaciones específicas y globales., • Un paquete de atractivos beneficios como: Afterworks, descuentos en todos nuestros hoteles y en otros servicios y productos como seguro de salud, viajes, ocio y mucho más., • Ser miembro de la Comunidad Iberostar Vitality (nuestro programa de empresa saludable y de bienestar para el empleado que incluye clases de yoga semanales, gimnasio virtual, planes nutricionales, día de la fruta, etc. )., • Trabajar en un entorno inspirador que apuesta por las personas, los valores y un modelo de turismo responsable. ¡Nos encantaría proporcionarte más información sobre la posición y conocer más sobre tu perfil y expectativas! #WEAREIBEROSTAR 🌟

At Lucas Fox, we’re entering an exciting new chapter following our majority acquisition by Dils, a leading international real estate group. This opens doors to unmatched opportunities in Spain’s luxury real estate market, and now is the perfect time to join us. Lucas Fox is known for its exceptional portfolio of properties in Spain’s most sought-after locations. Our skilled, multilingual team sets the standard for excellence, delivering premium services to our clients. Present in Spain, Andorra, Portugal and France. Dils, with over 50 years of experience and a strong presence in Italy, the Netherlands, and Portugal, is a leader in real estate innovation. Dils is transforming the Office, Retail, Logistics, Hospitality, and Residential sectors. Together, we aim to DOUBLE our workforce in the next three years, fueled by significant investment and innovation. Are you a skilled professional in real estate with a talent for cultivating relationships with developers and listing new building projects? This is your chance to join a dynamic, digital-first team with limitless growth potential. We seek a proactive and motivated New Developments - Key Account Manager (Listings focussed) to join our team in MALLORCA Role Overview: As a New Developments KAM, your primary role will be to focus on building our portfolio of new development projects by establishing and nurturing relationships with local and international developers. You will serve as the main point of contact during project development, negotiating agreements, and ensuring successful commercialization through Lucas Fox. Key Responsibilities: To establish and manage relationships with Developers: • Negotiate terms and agreements with developers to secure listing and commercialization with Lucas Fox., • Cultivate and maintain relationships with developers, both local and international., • Act as the main point of contact throughout all stages of project development. New Projects Listing and Management: • Identify and list new building projects in key areas to expand our residential property portfolio., • Ensure accurate and up-to-date project information is maintained in relevant systems., • Collaborate with internal teams to align marketing strategies and maximize project visibility. Commercialization: • Lead the commercialization efforts of new development projects through Lucas Fox., • Coordinate with sales agents and promoters to drive sales and achieve project goals. Business Development: • Develop and nurture a network of contacts within the developer and construction community., • Explore opportunities to enhance our listing portfolio and business growth. Requirements: • Minimum 3 years of experience in the real estate market., • Previous experience in new developments or listing building projects is highly desirable., • Deep knowledge of the MALLORCA real estate market., • Strong negotiation and relationship-building skills., • Excellent organizational abilities and attention to detail., • Motivated and driven with a proactive approach to achieving goals. Benefits • Full-time permanent contract, • Competitive salary plus attractive variable compensation, • 23 days holiday per year on full-time basis + 2 personal days whenever you feel like taking a break, • Weekly language classes during working hours (all paid by Lucas Fox), • Discounts and incentives for well-known brands of gyms, clothing stores, sports, travel, and much more., • Extensive initial & ongoing training, • Being part of a constantly growing company & multicultural team, with endless opportunities for career development, • A modern, international & professional working environment, • We work hard and have fun! You’ll be a part of a unique organization If you are passionate about real estate and thrive in building partnerships to drive business growth, we invite you to apply for this exciting opportunity to join our team at Lucas Fox. Apply today to learn more about this rewarding role!

At Iberostar we are looking for a Director of Strategic Account Management EMEA to join our Commercial EMEA team, but before knowing more about the position, we think it's important that you learn a little about us: • We are a 100% family business (specifically, a family of more than 30,000 employees)., • We are operating in 35 countries and our headquarters is based in Palma de Mallorca., • Our values (Passion, Responsibility, Transparency, Creativity and Humility) are very important to us, all our actions are aligned with them., • We are pioneers in sustainable tourism (Check out our Wave of Change movement to learn more). If this sounds interesting to you... maybe this is your place! :) Reporting to the VP Commercial & Sales EMEA your main mission will be to manage the Strategic Accounts team and to be responsible for the company’s most important global accounts in key European markets. Job Location: based in our headquarters in Palma de Mallorca, Spain. ✔️What will your day-to-day work be like? You will drive revenue and growth by focusing on these key areas: • Leading strategic accounts: You will lead and support a team responsible for managing and growing relationships with the most key strategic accounts., • Driving sales and distribution: Identifying new client opportunities and managing the global distribution for European accounts., • Managing budget and performance: You will track and analyze team performance against goals, making adjustments as needed to ensure budget targets are met for each hotel. 🔎Who is the ideal person for this position? The successful candidate will have a blend of leadership, commercial, and analytical skills: • Leadership & Management: You must be able to lead and mentor a team of nine, guiding them toward achieving strategic goals., • Strategic & Commercial Acumen: You should be a skilled negotiator, capable of developing and executing strategies for managing large, complex accounts. You must also have a knack for identifying new business opportunities and a deep knowledge of the tourism industry., • Analytical & Financial Skills: The role requires a strong ability to track performance, analyze data, and manage budgets to ensure targets are met. You should be able to make informed decisions and propose solutions based on data., • Communication & Negotiation: Excellent communication skills are essential for both leading a team and negotiating with major clients., • Problem-Solving & Creativity: You'll need to be proactive and creative in solving problems and overcoming challenges., • Organizational Skills: The ability to be highly organized and manage multiple priorities is key., • Bilingual: High proficiency in both English and Spanish is mandatory. German is a plus. Desirable Requirements: • Education in Tourism or Business Administration (ADE) is a plus., • Willingness to travel: the role will involve up to 20% annual travel ⭐ Our Proposal For You: You will work in a stimulating, inspiring, multicultural and innovative environment, committed to people, values and a responsible tourism model; working on diverse projects and high-impact solutions for transformation at all levels of the organization. • Full-time permanent contract., • A competitive compensation package, with attractive benefits and being part of our Iberostar Vitality wellness program., • Flexible working hours and telecommuting, in accordance with our work-life balance policy., • Progression within the company: a variety of opportunities and projects that will allow you to develop your potential and grow professionally every day. In addition to having access to our Iberostar Campus e-Learning continuous training platform., • Work in an inspiring environment that is committed to people, values and a responsible tourism model. Sound challenging? Sign up and we will be happy to provide you with more information. Join the #WEAREIBEROSTAR⭐ team.

🎓ESERP Mallorca busca profesorado para el CFGS en Marketing y Publicidad (curso 2025–2026) ¿Tienes vocación docente, experiencia en empresa y el máster habilitante para FP? Buscamos incorporar un/a profesor/a para los módulos de: Gestión Económica y Financiera Itinerario Personal para la Empleabilidad (antiguo FOL) Modalidad: Presencial Turno: Mañana y tarde Carga lectiva semanal: 15 horas Inicio: 18 de septiembre de 2025 Requisitos imprescindibles: • Máster en Formación del Profesorado o equivalente habilitante (obligatorio), • Titulación universitaria relacionada: ADE, Economía, Derecho, RRHH…, • Experiencia profesional en gestión económica, asesoría laboral o desarrollo del talento, • Experiencia previa en Formación Profesional, • Dominio del inglés (mínimo B2), • Capacidad para aplicar metodologías activas y conectar con el alumnado En ESERP creemos en una educación transformadora, práctica y conectada con el entorno profesional. ¿Te interesa? Postúlate directamente por LinkedIn o envíanos tu CV.

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: Account Optimisation Manager Location: Mallorca - Hybrid Reporting to: Area Manager Region: Switzerland Employment Type: Full-Time About the Role We’re looking for a data-driven, commercially minded Account Optimisation Manager (AOM) to join our team, with a strong focus on Switzerland market. Working as part of a high-performing, collaborative team, this role is designed to work in tandem with an Account Manager, forming a strategic partnership to drive long-term, sustainable growth for our hotel partners. As an AOM, you’ll be a trusted business advisor, leveraging data insights to optimise inventory, improve conversion, and enhance partner performance. You’ll play a key role in shaping and executing account growth plans, negotiating campaigns and promotions, and ensuring the right commercial conditions are in place. Key Responsibilities • Inventory Management & Optimisation, • Analyse historical data and market trends to inform strategy, • Monitor booking patterns and negotiate rates and availability accordingly, • Collaborate with Account Managers to build and execute joint account plans, • Conduct performance monitoring and share insights with partners, • Negotiate special offers and campaigns to boost conversion, • Maintain accurate records in internal tools, • Participate in weekly tandem meetings and joint supplier interactions What You’ll Bring • Excellent communication and collaboration skills, • Ability to work independently and as part of a team, • Passion for data analysis and commercial strategy, • Highly organised and efficient with attention to detail, • Experience with tools such as Salesforce and Tableau, • Advanced English, and French OR German Ways of Working • Operate in a tandem model with an Account Manager, • Align on shared goals and strategies through weekly planning and performance reviews, • Build influential partnerships with hotel suppliers through consultative engagement, • Adapt account growth plans based on hotel performance and market dynamics Why Join Us? • Be part of a redefined commercial approach focused on measurable impact, • Work in a collaborative ecosystem with cross-functional teams, • Help shape the future of our product offering in a key strategic region At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Wir sind seit über 15 Jahren im Affiliate Marketing aktiv – international, spezialisiert, direkt aus Palma. Zur Verstärkung unseres Vertriebsteams suchen wir Unterstützung für unser SDR-Team. Die Aufgabe: Menschen erreichen, klar kommunizieren, Termine vorbereiten, strukturiert arbeiten. Deine Aufgaben • Erste Kontaktaufnahme mit potenziellen Kunden (Telefon, E-Mail, Social Media), • Qualifizierung von Leads: Bedarf, Budget, Entscheidungsstruktur, • Terminvereinbarung für unser Account Executive Team, • Pflege der CRM-Daten in Zoho Was du mitbringst • Fließendes Deutsch und sicheres Englisch (Unternehmenssprache), • Spaß an der direkten Ansprache – vor allem am Telefon, • Zuverlässige, strukturierte Arbeitsweise, • Bereitschaft, nach Mallorca zu ziehen (langfristig) oder aber du wohnst schon hier, • Erste Vertriebserfahrung ist hilfreich, aber kein Muss Was wir bieten • Unbefristeter Arbeitsvertrag mit Fixgehalt + Provision, • Einarbeitung vor Ort, später auch hybrides Arbeiten möglich (Mo-Fr, flexible Arbeitszeiten), • 23 Urlaubstage, • Büro im Zentrum von Palma, internationales Team, gute Organisation Wir suchen keine kurzfristige Aushilfe oder Saisonpersonal, sondern jemanden, der seinen Platz im Team finden möchte und Vertriebsarbeit ernst nimmt.